Amanda Work Group Manual

Chapter 1:
Introducing Amanda
Specification
The PC on which your Amanda system is installed has:
 Windows NT Server 4.0 with NT Service Pack 3 or higher or Windows 2000 Pro.
 A Pentium-class processor running at a minimum of 200MHz.
 A VGA card.
 A minimum of 64MB of RAM.
 A 3.5-inch, 1.44MB floppy disk drive and appropriate controller.
 An IDE hard disk drive with an access time of less than 14ms and appropriate IDE 
controller.
A CD-ROM drive.
 No LPT2 port (if disabled, it must be...

2 Installing [email protected]/Windows
[email protected]/Windows can support as many as 12 industrial-strength fax ports 
using Brooktrout TruFax/200 boards. Each board is a two-port ISA board. Its driver 
supports up to 6 boards. With fax modems, [email protected]/Windows can support 
four fax ports. The user of TruFax/200 boards and fax modems is mutually exclusive. You 
can use only one of the two.
Environmental Requirements
 Locate the unit in an area free of excess moisture, dust, corrosive gases,...

Chapter 1: Introducing Amanda3
Configured as a secondary attendant:  Amanda assists your regular operator when call 
volume is heavy, allowing callers to direct their own calls or hold for the operator. Some 
companies provide specific incoming lines for Amanda as a backdoor attendant for calls 
from vendors, family members, friends, and special clients who prefer to have Amanda 
process their calls.
In this case, the telephone switching system sends incoming calls to Amanda only when 
the regular...

4 Installing [email protected]/Windows
Distribution Sales:
Telephone: (800) 410-2745
International Sales:
Telephone: (203) 744-3600
International Support:
Telephone: (203) 744-0860
We b  S i t e :
http://www.taa.com
End User Support
End user support covers the actual usage of Amanda through the telephone, such as 
picking up messages, sending messages, changing greetings, and using distribution lists. 
Registered Amanda sites receive free end user support for the life of their systems. Be sure 
to send...

Chapter 2:
Getting Started
Setting Up Your Turnkey System
This document outlines the procedures you must perform to set up your new 
[email protected]/Windows voice server for use at a given site. While much of the 
configuration was done for you before the turnkey system was shipped, you, the network 
administrator, and the Amanda administrator must configure a number of site-specific 
options after removing the voice server from its box.
Logging On to Amanda
Amanda runs as a service at startup. You log...

6 Installing [email protected]/Windows
To confirm that your server is running as a Windows 2000 Service:
1. From the Start menu, select Start⇒Settings⇒Control Panel⇒Administrative 
To o l s⇒Services.
The Services window appears. It has toolbar buttons for Start and Stop that look like 
the play and stop buttons on a tape player.
2. Select Amanda in the Service list box.
3. Click the Start button.
To check Amanda’s service properties:
 Within the Service Control Panel, double-click Amanda.
The Amanda...

Chapter 2: Getting Started7
Shutting Amanda Down
To stop running your server as an NT Service (this shuts Amanda down):
1. From the Control Panel, select Services.
The Services dialog appears.
2. Scroll and select Amanda in the Service list box.
3. Click Stop.
If the server fails for any reason at step 3 above, the error messages are displayed in the 
Event Viewer application log. 
To view the Windows NT service in the Application Log:
1. From the Start menu, select Start⇒Programs⇒Administrative Tools...

8 Installing [email protected]/Windows
To run the Setup utility:
1. From the Start menu, select Start⇒Programs⇒Amanda Server⇒Setup.
The Amanda Setup dialog box opens, displaying the Global Settings parameters. 
To define global settings:
N
OTE:See “Chapter 5: Configuring Amanda” for more information.Use 
the First Use Questionnaire to determine what configuration options 
must be set. 
a. Scroll the list box until you see the parameter you want to change.
b. When you select the parameter from the list...

Chapter 2: Getting Started9
You click the triangular button to see the possible settings:
If the parameter is a number, you usually use a spin box to select the setting.
Clicking the upper triangular button raises the number. Clicking the lower button 
reduces the number.
Sometimes a number is one of a set of predefined values and appears in a list box.
If the parameter can take any number of alphanumeric settings, you type the set-
ting into a text box.
If you place the mouse cursor over a box’s label,...

10 Installing [email protected]/Windows
Depending what tab is selected the triangular button can appear at either or both 
ends.
c. When you are finished, click Apply (and another tab) or OK (to exit and save 
your changes).
Global settings are stored in the install.cfg file.
To define per-port settings:
See “Per Port Settings” on page 219 for an explanation of the per-port parameters.
a. Select the Per Port Settings tab.
b. Select the parameter you need from the parameter list box.
c. Select a value,...