Amanda Work Group Manual

Chapter 2: Getting Started21
Running Amanda Server as a Standalone
If you are not connecting Amanda voice server to a network, the out-of-box settings for 
networks will not cause a problem. However, when running clients such as Amanda 
Administrator and Amanda Monitor on the server, use localhost as the server name when 
you log on to the server.
Attaching Amanda Server to a Network
Your Amanda voice server can run on a TCP/IP network. The two types of networks you 
may encounter are Windows Domains or...

22 Installing [email protected]/Windows
Setting Network Properties
Regardless of the type of network, you must set network properties. However, there is an 
additional step for Windows NT or 2000 Domain networks.
To set network properties:
1. Right-click the My Network Places icon on the computer’s desktop.
A dialog box appears. 
2. Right-click the Local Area Connection and click Properties.
The General tab displays your basic network configuration listing component services 
and network protocols. 
3....

Chapter 2: Getting Started23
To back up initial settings:
1. Have one empty, formatted floppy disks ready for use.
2.From the Start menu, select Start⇒Programs⇒Amanda⇒InitBackup.
3. Follow the directions on the screen.
N
OTE:To restore the settings backed up in this way, select Start⇒
Programs⇒Brooktrout⇒Initial Settings Restoration Utility.
Creating an NT Emergency Repair Disk
The Amanda Company strongly recommends that you create an NT emergency repair disk 
in case any problems should occur with your...

24 Installing [email protected]/Windows 

1Chapter 3:
Defining Dial Codes
Defining Dial Codes
To communicate with the telephone switching system, Amanda must know the switching 
system’s dial codes. Most Amanda systems are connected to only one switching system, 
but you can connect your system to two. 
By default, the 1001.PBX file is used to store dial codes for the first switching system. If 
you have a second switching system, it uses 2001.PBX.
As part of a new installation, the file 1001.PBX is created for you based on the Panasonic...

26 Installing [email protected]/Windows
2. Select the Telephone Switch Integration tab.
Most companies have only one telephone switching system and it is probably already 
listed as the current switch in the PBX 1 group box. However, your company may 
have two telephone switching systems.
3. If the wrong telephone switching system is current or no telephone switching system 
has been selected, select the switching system for which you are setting dial codes 
from the current switch drop-down list box....

Chapter 3: Defining Dial Codes27
The Dial Codes dialog box opens.
Some codes may have been preset for this telephone switching system, but you can 
change them, if necessary, and add others.
Pressing the Tab key moves you from one code to the next.
5. Use the following Dial Codes Table to understand each of the codes displayed on the 
screen.
6. Type in appropriate new settings, change existing settings, and leave unused dial 
codes blank.
7. When you have finished defining the dial codes, click OK to...

28 Installing [email protected]/Windows
Dial Code Parameter
Dial Code ParameterDescription
What to dial to put the call-
er on transfer hold:The code Amanda dials to ask the telephone switching system to put the caller on 
transfer hold before transferring a caller to an extension. 
Usually, this code is “F-” (a hookflash followed by a half-second pause). This may 
need to be changed to “F--” (a hookflash followed by a one-second pause) or “F,” 
(a hookflash followed by a two-second pause) for telephone...

Chapter 3: Defining Dial Codes29
What to dial to connect a 
caller to an extension: During supervised transfers, Amanda dials this code to complete the call transfer af-
ter detecting an answer at the called extension. If call screening is ON, Amanda dials 
this code only after the user at the extension accepts the call.
Usually, this code is “H” (for Hang up). (Don’t use the quotation marks in the dial 
code.)
If you are editing C:\AMANDA\PBX.DB\1001.PBX instead of using Setup, this is 
the dl_connect...

30 Installing [email protected]/Windows
Which DTMF tone to 
listen to for hangup 
detection: If your telephone switching system plays a specific DTMF tone or sequence of tones 
when a caller hangs up (to make hangup detection faster), enter that DTMF digit or 
sequence here. 
If your telephone switching system has this capability, the code is usually the letter 
“d” which represents DTMF D. This may be a sequence of DTMF digits rather than 
a single DTMF digit. The maximum length is 10 characters. If...