Amanda Work Group Manual

Chapter 2: Getting Started11
To define dial codes:
See “Defining Dial Codes” on page 25 for more information. The codes you define 
end up in the C:\AMANDA\PBX.DB\1001.PBX file.
a. Select the Telephone Switch Integration tab.
You will be setting dial codes for PBX 1 and PBX 2 (if you have a second switch-
ing system attached to your Amanda system.)
b. Use the correct group box for the switch (PBX 1 or PBX 2).
c. Verify or select the correct switching system from the list box.
d. Click Edit Dial Codes....

12 Installing [email protected]/Windows
e. Type the codes in the text boxes.
f. Select numbers of seconds and partial seconds for dial tone detection and 
flash time.
g. Click OK until you return to the Switching System Integration tab.
h. Click Apply (and another tab) or OK (to exit).
Dial code settings are stored in the 1001.PBX or 2001.PBX file. 

Chapter 2: Getting Started13
To define telephone system integration patterns (DTMF):
You need to verify or create integration patterns using the Setup utility. See “Using 
the Trace File for Integration” on page 31 for information about retrieving integration 
information from the trace file. See “Adding Integration Patterns” on page 38 for 
more details about adding patterns to the .PBX files.
a. Select the Telephone Switch Integration tab.
You will be setting dial codes for PBX 1 and PBX 2 (if you have...

14 Installing [email protected]/Windows
The Integration Patterns dialog box opens. If no integration patterns have been 
set for this switching system, the dialog looks like the following figure:
If some integration patterns have been set, the dialog box looks similar to the fol-
lowing figure:
e. Click Add to create another integration pattern.
f. Then type the pattern in the new text box that appears on the dialog box.
g. Repeat steps e and f for other patterns.
h. To edit an existing pattern, select...

Chapter 2: Getting Started15
j. To change the order of your patterns, select a pattern to be moved. Click 
Move Up or Move Down.
k. Click OK to return to the Switching System Integration dialog box.
l. Click Apply (and another tab) or OK (to exit).
T
IPS:Click the Delete button next to an integration pattern to delete a pat-
tern. You can also edit existing patterns by placing your cursor in the 
text box for that pattern.
Integration settings are stored in the 1001.PBX or 2001.PBX file.
To define serial...

16 Installing [email protected]/Windows
 Bellcore Standard
 NEC 2000 and NEC 2400
 AT&T System 75 or Definity-G3
 Ericsson MD-110 systems
 Generic which can apply to other types of serial integration when the options are 
set correctly
a. Select the SMDI Settings tab.
b. This dialog has list boxes, text boxes, and spin boxes.
c. Click Apply (and another tab) or OK (to exit).
SMDI settings are stored in the install.cfg file.
To define fax settings (in addition to those for the serial port):
See...

Chapter 2: Getting Started17
a. Select the Fax Settings tab.
b. Set the appropriate text boxes, etc. for your fax modem.
Make sure that you scroll to see and select values for the complete set of parame-
ters.
c. Click Apply (and another tab) or OK (to exit).
Fax settings are stored in the install.cfg file.
To define hot box settings:
A hot box is mailbox to which Amanda goes when the system detects special PCPM 
tones. You can have up to 24 hot_boxes. For example, you can configure a hot_box to 
detect...

18 Installing [email protected]/Windows
a. Select the Hot Box Settings tab.
b. Set one or more of the possible PCPM codes.
c. Click Apply (and another tab) or OK (to exit).
Hot box settings are stored in the install.cfg file.
To define outdial settings:
The outdial parameter settings control special mailbox options.
You provide a mailbox for each telephone digit that becomes a special mailbox 
option. While logged into a mailbox, a user presses 7 to reach special options, then a 
digit, 0-9, depending on...

Chapter 2: Getting Started19
a. Select the Outdial Settings tab.
b. Set one or more digit to the appropriate mailbox number.
c. Click Apply (and another tab) or OK (to exit).
Outdial settings are stored in the install.cfg file.
To exit without saving any changes that have not already been applied:
a. Click Cancel.
You see the following message:
b. Click OK to exit Setup.
Using AccuCall Wizard to Create a PCPM Tone 
Table
The Brooktrout drivers in your Amanda voice server must be trained to recognize the...

20 Installing [email protected]/Windows
To train your Brooktrout voice boards to recognize tones:
1. Connect your telephone switching system to the voice boards in Amanda voice 
server.
2. Program your telephone switching system.
3. From the Start menu, select Start⇒Programs⇒Brooktrout⇒AccuCall for Win-
dows.
4. Follow the instructions in “Using AccuCall Wizard” on page 57.
Setting Up pcANYWHERE Software
Your Amanda voice server comes with an external data modem and a copy of 
pcANYWHERE 9.2, an...