ATT CLASSIC MAIL Voice Messaging System Guide

							Any message you leave when you’re replying to a message
can be marked as urgent or certified or both urgent and
certified.
To reply directly to the sender’s mailbox:
1.Listen to the message.
2.
To replypress4
3.
To reply with a messagepress2
OR to cancelpressV
4.
Record your message at the tone andpress#
Note: To reply directly to the sender’s mailbox requires that the sender
sent you the message from their mailbox by using the “send message”
feature.
Chapter 3: Your Messages31 
						

							Forwarding a Copy of a Message
You can forward a copy of a message. The person who
receives the message can then save it, delete it, or respond
to it. You can mark a message you’re forwarding as either
urgent or certified, or as both.
To forward a copy of a message:
1.Listen to a message.
2.
To forward the message
3.
Record an introduction
4.
To accept the recording
5.
Enter a destination mailbox or group
list number (801 to 805).
Hear confirmation.press
5
press#
press#
CLASSIC MAIL System Mailbox User Guide 
						

							6.
To accept#
OR to cancelV
Hear confirmation.
Listening to Envelope Information
press
press
Messages are “enclosed in envelopes.” Envelopes include
information that tells you when the message was sent and
(if the message was sent from another mailbox) by whom.
To listen to a message envelope:
1.Listen to a message.
2.
To hear envelope informationpress6
Chapter 3: Your Messages33 
						

							Sending a Message
To send a message from your mailbox:
1.
2.
3.
4.
5.
6.
Open your mailbox.
To send a message2
Record your message at the tone and#
OR to continue the recording2
To accept the recording#
Enter the destination mailbox or
group list number (801 to 805).
OR to use the company directory
Hear confirmation.
To send the message
OR to mark the message urgentpress
press
press
press
press
#
press
press#
1
CLASSIC MAIL System Mailbox User Guide 
						

							OR to send the message bypress
certified delivery
2
OR for both urgent and certified optionspress3
OR to cancelpressV
A confirmation plays.
Special Delivery Options
The messages that callers leave in your mailbox may be
marked with the “special delivery” options of urgent or
certified (or both urgent and certified). An urgent message
is preceded by the prompt “urgent message” when you
listen to it. When you listen to a certified message, a
“receipt” is sent back to the mailbox owner who sent you
the message. For example:
“Mary Franklin has listened to
the following message at 2:00 p.m., December 13.”  The
receipt is followed by a playback of the message that was
sent. (You can fast forward through this playback as well
as any other message. See the dial-pad menu shown in
Figure 3A.)
Chapter 3: Your Messages35 
						

							Group Lists
To send a message to a group, you first have to create a
group list. A group list can be as big as all the mailboxes
in your system (this group list is already set up for you by
the CLASSIC MAIL system) or as few as two. When you
create a group list, you assign and record a name such as
“Managers” and the system assigns a number from 802 to
805 (801 is automatically and permanently assigned to
the all-mailboxes group list) to the list. Then you “enroll”
the mailbox number of everyone you want included.
When have finished creating the list, you can review the
list.
To create and review a group list
1.Open your mailbox.
2.
To change mailbox settings
press3
CLASSIC MAIL System Mailbox User Guide 
						

							3.
4.
5.
6.
7.
8.
9.
10.For group listspress3
Hear an informational message.
(If group lists already exist,
you’ll hear their names and numbers).
To create a group listpress
1
Record a name for the list at the tone.
To hear confirmationpress
#
Enter the mailbox number.
OR to use the company directorypress#
Hear confirmation.
Repeat steps 6 and 7 until all the mailboxes you want
to enroll are included.
To endpress
V
To review the listpress4
Chapter 3: Your Messages37 
						

							Deleting a group list eliminates the group list name and
number and removes all associated mailboxes from the list.
To delete a group list:
1.
Open your mailbox.
2.
To change mailbox settings
press3
For group listspress3.3
To delete a group listpress4.3
5.
Enter the number of the group list you want to delete.
Hear confirmation.
6.
To verify
#
OR to cancel
press
press
V
CLASSIC MAIL System Mailbox User Guide 
						

							4. Off-Site Message Alert
How Off-Site Message Alert Works
With off-site message alert, you can be notified at an
outside phone or at a pager each time a new message
arrives in your mailbox. You can set up this feature to call
you at either of two numbers. For example, if you’re a
realtor showing a house you could tell the CLASSIC MAIL
system to dial the phone number of the house first and,
if you don’t answer after a specified number of attempts,
the CLASSIC MAIL system can dial a car phone or a pager.
You can turn this feature on and off, set how frequently
you receive an alert, and set how many alert attempts you
want the CLASSIC MAIL system to make. Finally, you can
select off-site message alert for only messages that are
marked urgent.
Chapter 4: Off-Site Message Alert39 
						

							Off-site message alert works this way:
lSet up off-site message alert by entering the
phone or pager numbers at which you want
to be contacted. (You can list up to two
phone numbers to be called in succession or
up to two pager numbers or one of each.)
lTurn on the feature when you leave your
office and indicate whether you want to be
alerted to all new messages or only those
marked urgent.
lThe CLASSIC MAIL system calls you “n”
times at the first number at regular intervals,
where “n” is the number of call attempts you
set. (You set the number of call attempts
between 1 and 9, and the interval between 5
and 999 minutes.)
lNext, if you specify a second number, the
CLASSIC MAIL system calls you there the
specified number of attempts.
CLASSIC MAIL System Mailbox User Guide