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Brother MFC 8460N User Manual

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    							ix
    Setting the Fax Receive Stamp ..................................................................... 45
    Receiving a fax at the end of a conversation................................................. 45
    Printing a fax from the memory ............ ......................................................... 45
    7 Phone services and external devices 46
    Phone line services.............................................................................................. 46
    Voice Mail ...................................................................................................... 46
    Distinctive Ring .............................................................................................. 47
    Caller ID......................................................................................................... 48
    Connecting an external TAD  (telephone answering device)................................ 49
    Connections................................................................................................... 50
    Recording an outgoing message .............. ..................................................... 50
    Special line considerations ............................................................................ 50
    Multi-line connections (PBX) ......................................................................... 52
    External and extension phones ........................................................................... 52 Operation from extension telephones............................................................ 52
    For Fax/Tel mode only................................................................................... 53
    Connecting an external phone....................................................................... 53
    Using a cordless external handset ................................................................ 53
    Using remote codes....................................................................................... 53
    8 Dialing and storing numbers 55
    How to Dial .......................................................................................................... 55Manual dialing ............................................................................................... 55
    One-Touch dialing ......................................................................................... 55
    Speed-Dialing ................................................................................................ 55
    Search ........................................................................................................... 56
    LDAP Search (MFC-8860DN and MFC-8870DW only)................................. 56
    Fax redial ....................................................................................................... 56
    Storing numbers .................................................................................................. 57 Storing a pause ............................................................................................. 57
    Storing One-Touch dial numbers................................................................... 57
    Storing Speed-Dial numbers ......................................................................... 59
    Changing One-Touch and Speed-Dial numbers ........................................... 60
    Setting up Groups for broadcasting ............................................................... 61
    Dialing access codes and credit card  numbers ............................................. 62
    Pause ............................................................................................................ 62
    Tone or Pulse (For Canada only) .................................................................. 62
    9 Remote fax options 63
    Fax Forwarding .................................................................................................... 63
    Paging ................................................................................................................. 64
    Fax Storage ......................................................................................................... 64
    PC Fax Receive ................................................................................................... 65
    Changing Remote Fax Options ........................................................................... 66 Turning off Remote Fax Op tions ................................................................... 66
     
    						
    							x
    Remote Retrieval ................................................................................................. 67
    Setting a remote access code ....................................................................... 67
    Using your Remote Access Code.................................................................. 67
    Retrieving fax messages ............................................................................... 68
    Changing the Fax Forwarding number .......................................................... 68
    Remote fax commands ........................................................................................ 69
    10 Printing reports 70
    Fax reports........................................................................................................... 70
    Transmission verification report..................................................................... 70
    Fax journal ..................................................................................................... 70
    Reports ................................................................................................................ 71
    How to print a report ...................................................................................... 71
    11 Polling 72
    Polling receive ..................................................................................................... 72
    Sequential polling .......................................................................................... 72
    Polled transmit ..................................................................................................... 73
    Setup for polled transmit................................................................................ 73
    Section III Copy
    12 Making copies 76
    How to copy ......................................................................................................... 76
    Entering copy mode....................................................................................... 76
    Making a single copy ..................................................................................... 76
    Making multiple copies .................................................................................. 76
    Stop copying .................................................................................................. 76
    Copy options ........................................................................................................ 77
    Changing copy quality ................................................................................... 77
    Changing text copy resolution ....................................................................... 78
    Enlarging or reducing the image copied ........................................................ 78
    Making N in 1 copies or a poster (page layout) ............................................. 79
    Duplex (2-sided) copying 
    (MFC-8670DN, MFC-8860DN and MFC-8870DW only) ........................... 81
    Sorting copies using the ADF ........................................................................ 83
    Adjusting contrast .......................................................................................... 83
    Tray Select .................................................................................................... 84
    Out of Memory message ..................................................................................... 84
    Section IV Software
    13 Software and Network features 86
     
    						
    							xi
    Section V Appendixes
    A Safety and Legal 88
    Choosing a location ............................................................................................. 88
    To use the machine safely ................................................................................... 89
    Important Information........................................................................................... 92
    Standard telephone and FCC Notices ........................................................... 92
    Industry Canada Compliance Statement (Canada only)  .............................. 95
    Disconnect device ......................................................................................... 95
    LAN connection  ............................................................................................ 95
    Laser safety ................................................................................................... 95
    FDA regulations ............................................................................................. 96
    Important safety instructions.......................................................................... 97
    Trademarks ................................................................................................... 98
    B Options 99
    Options ................................................................................................................ 99
    Optional Paper Tray (LT-5300) .......................................................................... 100
    Memory Board ................................................................................................... 100
    DIMM types ................................................................................................. 100
    Installing extra memory ............................................................................... 101
    C Troubleshooting and routine maintenance 102
    Troubleshooting ................................................................................................. 102
    If you are having difficulty with your machine .............................................. 102
    Improving the print quality ........................................................................... 110
    Setting Dial Tone Detection ......................................................................... 115
    Phone line interference................................................................................ 115
    Error messages ................................................................................................. 116
    Checking if the machine has faxes in its memory ....................................... 120
    Sending faxes to another fax machine ........................................................ 120
    Sending faxes to your PC ............................................................................ 120
    Document jams............................................................................................ 121
    Paper jams .................................................................................................. 122
    Routine maintenance ......................................................................................... 126
    Cleaning the outside of the machine ........................................................... 126
    Cleaning the scanner glass ......................................................................... 128
    Cleaning the laser scanner window ............................................................. 128
    Cleaning the corona wire ............................................................................. 130
    Cleaning the drum unit ................................................................................ 131
    Replacing the toner cartridge (TN-550/TN-580) .......................................... 132
    Replacing the toner cartridge ...................................................................... 132
    Replacing the drum unit (DR-520) ............................................................... 135
    Replacing periodic maintenance parts............................................................... 137
    Packing and shipping the machine .................................................................... 137
    Machine Information .......................................................................................... 138
    Checking the serial number ......................................................................... 138
    Checking the page counters ........................................................................ 138
    Checking the remaining life of parts ............................................................ 139
     
    						
    							xii
    D Menu and Features
    On-screen programming .................................................................................... 140
    Menu table ................................................................................................... 140
    Memory storage........................................................................................... 140
    Menu keys ......................................................................................................... 140
    Menu Table ........................................................................................................ 142
    Entering Text ..................................................................................................... 157
    E Specifications
    General .............................................................................................................. 159
    Print media......................................................................................................... 160
    Fax ..................................................................................................................... 161
    Copy .................................................................................................................. 162
    Scan................................................................................................................... 163
    Print ................................................................................................................... 164
    Interfaces ........................................................................................................... 164
    Computer requirements ..................................................................................... 165
    Consumable items ............................................................................................. 166
    Ethernet wired network ...................................................................................... 167
    Ethernet wireless network (MFC-8870DW only)................................................ 168
    Authentication and encryption for wireless users only ................................. 169
    Wi-Fi Alliance certification ........................................................................... 170
    F Glossary 171
    G Index 175
     
    						
    							Section I
    GeneralI
    General information2
    Loading documents and paper11
    General setup18
    Security features24
     
    						
    							2
    1
    Using the 
    documentation
    1
    Thank you for buying a Brother machine! 
    Reading the documentation will help you 
    make the most of your machine.
    Symbols and conventions 
    used in the documentation1
    The following symbols and conventions are 
    used throughout the documentation.
    Accessing the 
    complete User’s Guide
    1
    The printed User’s Guide does not contain all 
    the information about your machine. The 
    advanced features of the Printer, Network, 
    Scanner, and PC Fax are explained in the 
    complete User’s Guide that you can find on 
    the CD-ROM.
    Viewing documentation1
    Viewing documentation (Windows®)1
    To view the documentation, from the Start 
    menu, point to Brother, MFL Pro Suite from 
    the program group, and then click 
    User’s Guide.
    If you have not installed the software, you can 
    find the documentation by following the 
    instructions below:
    aTurn on your PC.
    (MFC-8460N, MFC-8860DN and 
    MFC-8870DW)
    Insert the Brother CD-ROM labeled 
    Windows
    ® into your CD-ROM drive.
    (MFC-8660DN and MFC-8670DN)
    Insert the Brother CD-ROM into your 
    CD-ROM drive. For Windows Vista
    ® 
    Users, insert the Brother CD-ROM 
    labeled Windows Vista
    ®.
    bIf the language selection screen 
    appears, click your language.
    General information1
    BoldBold style indentifies keys on 
    the machine control panel or 
    computer screen.
    ItalicsItalicized style emphasizes an 
    important point or refers you to 
    a related topic.
    Courier 
    NewCourier New font identifies the 
    messages shown on the LCD 
    of the machine.
     Warning icons tell you what to do to 
    avoid the risk of injury.
     Electrical Hazard icons alert you to a 
    possible electrical shock.
     Hot Surface icons warn you not to 
    touch MFC parts that are hot.
     Caution icons tell you about 
    procedures you must follow to 
    prevent damaging the machine.
     Incorrect setup icons alert you to 
    devices and operations that are not 
    compatible with the machine.
     Note icons give useful tips.
     
    						
    							General information
    3
    1
    cIf the model name screen appears, click 
    your model name.The CD-ROM main 
    menu will appear.
     
    If this window does not appear, use 
    Windows
    ® Explorer to find and run the 
    setup.exe program from the root 
    directory of the Brother CD-ROM.
    dClick Documentation.
    eClick the documentation you want to 
    read:
    „Setup Guide: Setup and software 
    installation instructions.
    „Users Guide (3 manuals): User’s 
    Guide for stand-alone operations, 
    Network User’s Guide, and Software 
    User’s Guide.
    „PaperPort Users Guide: Document 
    management software.
    How to find Scanning instructions1
    There are several ways you can scan 
    documents. You can find the instructions as 
    follows:
    Software Users Guide:1
    „Scanning a document using the TWAIN 
    driver in Chapter 2
    „Scanning a document using the WIA 
    driver 
    (For Windows
    ® XP and Windows Vista®) 
    in Chapter 2
    „Using ControlCenter2 in Chapter 3
    „Network Scanning (For models with built-
    in network support) in Chapter 4
    PaperPort® Users Guide:1
    „Instructions for scanning directly from 
    ScanSoft
    ® PaperPort®
    How to find Internet FAX instructions
    (MFC-8860DN and MFC-8870DW only)
    1
    You can find the instructions in the Network 
    User’s Guide on the CD-ROM.
     
    						
    							Chapter 1
    4
    Viewing Documentation (Macintosh®)1
    aTurn on your Macintosh®.
    (MFC-8460N, MFC-8860DN and 
    MFC-8870DW)
    Insert the Brother CD-ROM labeled 
    Macintosh
    ® into your CD-ROM drive.
    (MFC-8660DN and MFC-8670DN)
    Insert the Brother CD-ROM into your 
    CD-ROM drive.
    bThe following window will appear. 
    cDouble-click the  Documentation icon.
    dIf the language selection screen 
    appears, double-click your language.
    eDouble-click the documentation you 
    want to read:
    „ Setup Guide : Setup and Software 
    installation instructions.
    „ Users Guides  (3 manuals) : User’s 
    Guide for stand-alone operations, 
    Network User’s Guid e, and Software 
    User’s Guide.
    How to find Scanning instructions1
    There are several ways you can scan 
    documents. You can find the instructions as 
    follows:
    Software Users Guide:1
    „ Scanning from a Macintosh® in Chapter 9 
    (For Mac OS
    ® 9.1-9.2/Mac OS® X 10.2.4 
    or greater)
    „ Using ControlCenter2 in Chapter 10
    (For Mac OS
    ® X 10.2.4 or greater) on 
    page 156
    „ Network Scanning in Chapter 11
    (For Mac OS
    ® X 10.2.4 or greater)
    Presto!® PageManager® Users Guide:1
    „Instructions for scanning directly from 
    Presto!
    ® PageManager®
    How to find Internet FAX instructions
    (MFC-8860DN and MFC-8870DW only)
    1
    You can find the instructions in the Network 
    User’s Guide on the CD-ROM.
     
    						
    							General information
    5
    1
    Accessing Brother 
    Support 
    (For Windows
    ®)1
    You can find all the contacts you will need, 
    such as Web support (Brother Solutions 
    Center), Customer Service and Brother 
    Authorized Service Centers on page i and on 
    the Brother CD-ROM.
    „Click Brother Support on the main menu. 
    The following screen will appear:
     
    „To access our web site 
    (www.brother.com
    ) click 
    Brother Home Page.
    „To view all Brother Numbers, including 
    Customer Service numbers for the USA 
    and Canada, click Support Information.
    „To access the USA Brother online 
    shopping mall (www.brothermall.com
    ) for 
    additional product and service 
    information, click Brother Mall.com.
    „For the latest news and product support 
    information 
    (http://solutions.brother.com/
    ), click 
    Brother Solutions Center.
    To return to the main page, click Back.
    Or, if you have finished, click Exit.
     
    						
    							Chapter 1
    6
    Control panel overview1
    MFC-8460N, MFC-8660DN, MFC-8670DN, MFC-8860DN and MFC-8870DW have similar 
    control panel keys.
     
    1 One-Touch keys
    These 20 keys give you instant access to 40 
    previously stored numbers.
    Shift
    Lets you access One-Touch numbers 21 to 40 
    when held down.
    2Status LED
    The LED will flash and change color depending 
    on the machine status.
    3LCD
    Displays messages to help you use your 
    machine.
    4 Menu keys:
    Menu
    Accesses the main menu.
    Clear/Back
    Deletes entered data or lets you exit the 
    menu.
    OK
    Selects a setting.
    d or c
    Scrolls backwards or forwards through menu 
    selections. Changes the volume when in fax 
    or standby mode.
    a or bScrolls through the menus and options.
    5Dialpad
    Used to enter telephone and fax numbers or to 
    enter text.
    The # key temporarily switches the dialing 
    mode from Pulse to Tone during a telephone 
    call (For Canada only).
    6Stop/Exit
    Stops an operation or exits from a menu.
    7Start
    Starts sending a fax, copying or scanning.
    12 3
    9 10 11
     
    						
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