Canon Fax L2000ip User Guide

							CHAPTER
1-1
1
Before You Start Using 
This Machine
This chapter describes what you should know before using this machine, such as main features, parts and their functions, how to install the machine, and how to turn ON the main power.
Main Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1-3
Standard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1-3
Optional  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1-7
Customer Support  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1-8
Where to Setup the Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1-9
Space Around the Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1-11
Power Requirements  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13
General Precautions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15
Moving the Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-18
Unpacking: Have You Got Everything? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1-19
For the FAX-L2000/L2000IP  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1-22
For the FAX-L2000IP Only . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1-24
Consumable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-24
Optional Equipment Available. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1-25
Parts of the Machine  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-26
Front View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1-26
Rear View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1-28
Handset (Optional) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1-29
Removing the Shipping Material . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1-30
Shipping Tape  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-30
Packaging Material Inside the Machine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1-31
Packaging Material from the Paper Cassettes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1-33
Protective Plastic Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1-35

machine.
Operation Panel Parts and Functions  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  2-2
One-Touch Panels Closed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  2-2
One-Touch Panels Opened . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  2-5
Using the Menus and Operation Panel Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  2-7
General Guidelines for Registering Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  2-7
Using the Menus  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Entering Names for Registration  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  2-10
Operation Panel Key Summary Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  2-12
Setting the Paper Size for the Paper Cassettes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  2-14
Using the MP Tray  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  2-16
Loading Paper into the MP Tray  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  2-16
Turning the MP Tray ON/OFF and Setting the Paper Size  . . . . . . . . . . . . . . . . . . . . . . .  2-25
Setting the Paper Type for the MP Tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  2-26
Available Paper Stock  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-27
Using the Face-Up Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  2-29
Using the Energy Saver Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  2-30
Turning the Energy Saver Feature ON  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  2-30
Returning to the Full Power Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  2-31
Setting the Daily Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  2-32
Setting the Auto Clear  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  2-33

This chapter describes various methods of confirming and canceling fax and copying jobs.
Flow of Checking Operations  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  3-2
Checking the Fax Jobs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  3-2
Checking the Copy Jobs  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  3-3
Canceling a Job  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  3-4
Canceling with the Stop key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  3-4
Canceling from the Monitor Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  3-5

machine to receive and store all documents in memory using Memory Lock feature.
Setting and Using the System Administrator’s ID and Password . . . . . . . . . . . . . . . . . . .  4-2
Setting the System Administrator’s ID and Password  . . . . . . . . . . . . . . . . . . . . . . . . . . . .  4-2
Changing/Canceling the System Administrator’s ID and Password. . . . . . . . . . . . . . . . . .  4-4
Restricting Machine Operation (Department ID Management)  . . . . . . . . . . . . . . . . . . . . .  4-6
Setting Operation Restrictions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  4-6
Turning Restrictions OFF or ON  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  4-10
Restricting the Use of the Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  4-12
Operating the Machine with Restrictions ON . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  4-13
Checking and Clearing the Counter Information  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  4-14
Using Memory Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17
Setting a Time and Password for Memory Lock  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  4-17
Turning Memory Lock ON  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  4-20
Turning Memory Lock OFF and Printing Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . .  4-21

Opening the Additional Functions Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5-2
Paper Settings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5-3
Setting Procedure  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Common Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5-5
Setting Procedure  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Timer Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5-8
Setting Procedure  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-8
System Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5-10
Setting Procedure  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5-10

cleaning.
Storing Recording Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
Recommended Paper  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  6-2
Storing the Paper Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  6-2
Changing the Toner Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  6-3
Storing Toner Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
Handling Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
Storing Cartridges  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
Periodic Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  6-9
Cleaning the Main Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  6-9
Cleaning the Transfer Guide Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  6-10
Cleaning the Scanning Area  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  6-13
Cleaning the Roller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-20
Refilling the Stamp Ink Compartment (Optional)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  6-22

message display.
Clearing Document Feed Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  7-2
Initializing the Automatic Document Feeder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  7-4
Clearing Printer Feed Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  7-5
Locating a Paper Jam  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  7-6
Service Call Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-19
Calling Your Local Authorized Canon Dealer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  7-19
Error Code Table (Listed by Number). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  7-21
List of LCD Display Messages (Alphabetical List)  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  7-23
When Trouble Occurs  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  7-26
Copying Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  7-26
Other Troubles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-26

This chapter describes the specifications of the machine and includes the index.
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  8-2
General  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  8-2
Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  8-3
Operating Environment  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  8-3
Weight  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  8-4
Dimensions  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  8-4
Printing Area  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  8-5
Index  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  8-6
 
						

							Storing Recording Paper6-2
Maintenance
6
Storing Recording Paper
Use only paper recommended by Canon or paper of similar quality, and store it carefully. For 
instructions on how to load the recording paper, see “Loading Paper into the Paper Cassettes”, 
on p. 1-41, and “Loading Paper into the MP Tray”, on p. 2-16.
Recommended Paper
We recommend using paper made by Canon with this machine.
IMPORTANT
 Before buying large quantities of paper, other than Canon recommended paper, test it with the 
machine to make sure it is reliable.
 Use only plain white paper. Do not use perforated paper.
 Paper that is either too smooth or rough may reduce the print quality, or cause paper jams.
Storing the Paper Supply
If paper is stored improperly, it can affect the quality of the printouts. Store unused paper in its 
package to protect the paper.
IMPORTANT
 Do not store paper on the floor where the humidity is higher.
 To prevent excessive paper curl, do not stack the paper too high.
 Do not expose the stored paper supply to direct sunlight.
NOTE
 If humidity in the surrounding area is higher than normal, store the paper in a specially designed 
storage box.
 If paper is moved to a location with an extreme temperature difference, store the paper in the new 
location for at least one day before you use it.
Quality: Use plain bond, typewriter quality without curls, folds, or rough edges.
Weight: 60 to 105 g/m
2 for the paper cassettes, or 60 to 163 g/m2 for the MP tray.
Storage: 17.5°C to 25°C
30%-70% RH (Relative Humidity)
 
						

							Changing the Toner Cartridge6-3
6
Maintenance
Changing the Toner Cartridge
When the toner runs low in the toner cartridge, the following message is displayed:
NOTE
 The machine may be set to continue printing or store the remainder of a document being received 
into memory. (See Chapter 11, “Summary of Important Settings,” in the Facsimile Guide.)
 You may be able to extend the service life of the toner cartridge by removing it and rotating it five or 
six times to redistribute the toner inside the cartridge. If you reset the cartridge in the main unit, and 
the message  does not appear, you can continue printing, but make sure 
you have a new toner cartridge on hand to replace the old one when it finally runs out of toner. If the 
message  appears, follow the procedure below to replace the old 
cartridge.
1Lift the document feeder tray and document output tray.
NOTE
 Remove any printed paper or document from the trays before lifting them.
REPLACE CARTRIDGE
 
						

							Changing the Toner Cartridge6-4
Maintenance
6
2Open the printer cover, remove the old cartridge, and discard it.
WARNING
 Do not incinerate the cartridge. Scattered toner powder is highly flammable.
 Do not burn or throw used toner cartridges into open flames, as they may cause 
the toner remaining inside the cartridges to ignite, resulting in burns or a fire.
CAUTION
 Keep toner and other consumables out of the reach of small children. If these 
items are ingested, consult a physician immediately.
IMPORTANT
 Do not attempt to disassemble or refill the toner cartridge.
 Be sure to open the printer cover to its full extent.
3Remove the new toner cartridge from its protective bag.\
IMPORTANT
 Save the protective bag. You may need it to transport the toner cartridge at a later date.
 
						

							Changing the Toner Cartridge6-5
6
Maintenance
4While holding the cartridge by the ends, rock it gently five or six 
times to distribute the toner evenly inside the cartridge.
5Place the cartridge on a stable, flat, clean surface, and snap the 
tab on the side to detach it from the cartridge.
\
6As you steady the cartridge with one hand, remove the tape by 
gently pulling the plastic tab straight out with your other hand.
Use a firm, even pull to avoid breaking the tape.
IMPORTANT
 Do not pull the tab upwards or downwards. The tape may break.
 If the tab breaks off from the tape, pull the tape out by pulling on the end of the tape 
where the tab was originally attached.
 Wash off any toner from your hands or clothing immediately with cold water.
Pull straight out
 
						

							Changing the Toner Cartridge6-6
Maintenance
6
7Insert the cartridge in the direction indicated by the arrow, with 
the FX7 toner label on the cartridge facing up.
Gently slide the cartridge into the machine until it is completely down and in a 
level position.
CAUTION
 To avoid pinching your fingers between the toner cartridge and the machine, grip 
the cartridge as shown below.
\
Keep the drum slot free of dust
and other foreign objects.Do not touch the protective shutter 
on the bottom of the cartridge.
 
						

							Changing the Toner Cartridge6-7
6
Maintenance
 When you insert the toner cartridge, make sure that the plastic knob a on the side 
of the cartridge slides vertically into the guiding groove b on the machine.
8Close the printer cover.
IMPORTANT
 If the printer cover does not close completely, do not force it down. Remove the toner 
cartridge and insert it again.
 To avoid exposing the light-sensitive drum, never leave the printer cover open.
 The machine will not operate if the cover is not closed completely.
 If you see the message below, and the Error lamp blinks red when the machine is 
plugged in, open the printer cover again, and make sure the toner cartridge is in a level 
position. (See “Turning the Power ON”, on p. 1-51.) Then, close the printer cover.
9Lower the document output tray and document feeder tray.
CHECK PRINTER COVER
 
						

							Storing Toner Cartridges6-8
Maintenance
6
Storing Toner Cartridges
Follow these simple guidelines when you handle and store toner cartridges.
Handling Cartridges
Always place toner cartridges down with the FX7 toner label on the cartridge facing up.
Handle the toner cartridge with care.
IMPORTANT
 Do not subject the toner cartridge to shock or vibrations.
 Do not remove the toner cartridge from its protective bag until you are ready to install it.
 Save the protective bag. You may need it later to repack the cartridge temporarily, and protect it from 
exposure to light.
 Never expose a toner cartridge to direct sunlight, and do not leave it exposed to normal room light 
(about 1,000 lux) for longer than five minutes.
 There are strong magnets inside a toner cartridge. To avoid the possible destruction of valuable data 
stored on disks or other media, keep the toner cartridge away from computer screens, hard disks, 
floppy disks, or any other kind of material sensitive to magnetic fields.
 Never touch or try to open the protective shutter that protects the light-sensitive drum inside the toner 
cartridge. If the drum is exposed to light, it may result in the deterioration of print quality.
Storing Cartridges
Store a toner cartridge in its original box and protective bag until you are ready to install it.
IMPORTANT
 Store toner cartridges at a constant temperature within a range of 0°C to 35°C. Do not store 
cartridges in locations subject to extreme fluctuations in temperature and humidity.
 To prevent caking of the toner, never stand the cartridge on its end, and do not store it upside down. 
If the toner becomes caked as a result of being stored in an odd position for too long, it may be 
impossible to dissolve it completely even by shaking the cartridge.
 Do not store the cartridge in salty or corrosive air.
 Never attempt to disassemble a toner cartridge or attempt to refill it.
 Make sure that you use a stored toner cartridge before the expiration date printed on the toner 
cartridge box.
 
						

							Periodic Cleaning6-9
6
Maintenance
Periodic Cleaning
Follow these simple procedures to keep the machine clean and operating smoothly. Before you 
clean the machine, print all of the documents received and stored in memory.
Cleaning the Main Unit
1Before you clean the machine, disconnect the power cord of the 
main unit from the power source.
2Moisten a soft cloth with water and a small amount of diluted 
mild detergent.
IMPORTANT
 To prevent damage to the surface of the main unit, never use paint thinner, benzene, 
alcohol, acetone, or any other organic solvent to clean the machine.
 
						

							Periodic Cleaning6-10
Maintenance
6
Cleaning the Transfer Guide Area
1Disconnect the power cord of the main unit from the power 
source.
2Lift the document feeder tray and document output tray.
3Open the printer cover, and remove the toner cartridge.
IMPORTANT
 Store the toner cartridge in its original protective bag to avoid exposure to light.
 Be sure to open the printer cover to its full extent.