Canon Fax L380 User Guide

							Sequential Broadcasting6-13
Sending Faxes
6
Sequential Broadcasting
Sending a Document to More Than One Destination
The machine’s sequential broadcasting feature allows you to send a fax to a sequence of up to 142 fax 
numbers, using any combination of dialing methods as follows:
• One-Touch Speed Dialing: up to 32 destinations
• Coded Speed Dialing: up to 100 destinations
• Regular dialing and redi aling: 10 destinations
(with the numeric buttons or [Redial/Pause])
You can enter the One-Touch Speed Dialing and C oded Speed Dialing destinations in any order. You 
can also include one destination that you dial manual ly using the numeric buttons or [Redial/Pause]. 
Be sure to press [OK] after your entry with the numeric keys.
To send a fax to more than one location, do the following:
1Load the document in the ADF.
For details on the types of documents you can fax, their requirements, and how to load documents, 
see “Document Requirements,” on p. 6-1, and “Loading Documents in the ADF,” on p. 6-3.
2Press [FAX].
If you are already in the Fax standby mode, you can skip this step.
3Adjust any necessary settings for your document.
• Press [Image Quality] to select the fax resolution. (See “Adjusting the Image Quality (Resolution),” on p. 6-4)
• Press [Exposure] to select the scan density. (See “Adjusting the Exposure (Density),” on p. 6-5)
4Enter up to 142 fax destinations using any of the following methods:
● One-Touch Speed Dialing:
❑ Press the desired One-Touch Speed Dial button(s).
 
						

							Sequential Broadcasting6-14
Sending Faxes
6
●Coded Speed Dialing:
❑ Press [Coded Dial]  ➞ enter the two-digit code (00-99) using the numeric buttons.
• Be sure to press [Coded Dial] before each code.
● Directory Dialing:
❑ Press [Directory]  ➞ enter the first letter of the name of the party you are searching for.
● Regular Dialing:
❑ Enter the number using the numeric buttons or [Redial/Pause].
•Be sure to press [OK] after your entry with the numeric keys.
NOTE
•If you make a mistake, open One-Touch Speed Dial panel ➞ [Delete] to delete the last number, or press [Clear] to 
delete all numbers you entered when you use the numeric keys.
•After entering the first One-Touch Speed Dial button or  Coded Speed Dialing code, you have 5 seconds to enter 
another speed dialing button or code before the machine begins sending automatically. If you have entered more 
than one speed dialing button or code, the machine waits for 10 seconds before it begins sending. If you do not 
want the machine to send automatically, you need to change the <
TIME OUT> setting. See p. 15-9 for more 
details.
•If you want to review the numbers you entered, use the [  (-)] or [  (+)] to scroll through the numbers.
5Press [Start].
The machine then scans the document into memory, and begins sending it to the destinations in numerical order, 
starting with the One-Touch Speed Dialing numbers, then the Coded Speed Dialing numbers, and finally the 
numbers dialed with the numeric buttons or [Redial/Pause].
NOTE
•If the machine memory becomes full while scanning your document,  appears in the LCD 
display. If this happens, remove the remainder of the document from the Automatic Document Feeder (ADF).Then 
divide the document into several sections and send each section separately.
•Only one broadcasting job will be active at any given time.•To cancel sending, press [Stop/Reset] ➞ follow the instructions in the LCD display. When you press [Stop/Reset], 
sending to all recipients will be canceled. You cannot cancel sending to only one recipient. (See Chapter 11, 
“System Monitor.”)
Sending a Document Using Group Dialing
If you frequently send faxes to the same group of  people, you can create a “group.” Groups are stored 
under One-Touch Speed Dial buttons or Coded Speed  Dialing codes. See Chapter 5, “Speed Dialing,” 
for details on registering numbers under groups and using Group Dialing.
 
						

							Delayed Sending6-15
Sending Faxes
6
Delayed Sending
Your machine allows you to scan a document into its memory and send it automatically at a preset 
time. By using this feature, you can take advantage of lower long distance rates at night, for example.
You can set up to 142 destinations and up  to 20 reservations for delayed sending.
1Load the document in the ADF.
For details on the types of documents you can fax, their requirements, and how to load documents, 
see “Document Requirements,” on p. 6-1, and “Loading Documents in the ADF,” on p. 6-3.
2Press [FAX].
If you are already in the Fax standby mode, you can skip this step.
3Adjust any necessary settings for your document.
•Press [Image Quality] to select the fax resolution. (See “Adjusting the Image Quality (Resolution),” on p. 6-4)
• Press [Exposure] to select the scan density. (See “Adjusting the Exposure (Density),” on p. 6-5)
4Open One-Touch Speed Dial panel  ➞ press [Delayed Transmission].
5Use the numeric buttons to enter the time at which you want to send the document  ➞ press [OK].
Enter the time using the 24-hour clock system. Precede single digits with a zero.
Example:
7:30 a.m. = 07:30
11:30 p.m. = 23:30
DELAYED TX
TX TIME SETTNG 10:00 ➞TEL=
 
						

							Delayed Sending6-16
Sending Faxes
6
6Enter the destination(s) using any of the following 4 methods.
●One-Touch Speed Dialing:
❑ Press the desired One-Touch Speed Dial button(s).
●Coded Speed Dialing:
❑ Press [Coded Dial]  ➞ enter the two-digit code (00-99) using the numeric buttons.
• Be sure to press [Coded Dial] before each code.
● Directory Dialing:
❑ Press [Directory]  ➞ enter the first letter of the name of the party you are searching for.
● Regular Dialing:
❑ Enter the number using the numeric buttons or [Redial/Pause].
•You can enter 10 numbers.
• Be sure to press [OK] after your entry with the numeric buttons.
NOTE
If you make a mistake, open One-Touch Speed Dial panel ➞ [Delete] to delete the last number, or press [Clear] to 
delete all numbers you entered when you use the numeric buttons.
7Press [Start].
The machine scans the document into memory.
NOTE
•If the machine memory becomes full while scanning your document,  appears in the LCD 
display. If this happens, you cannot send the document at a delayed time.
•You can only register one preset sending operation at a time.•The machine is a multitasking machine, so you can send, receive, print, and copy other documents even when 
you have set the machine for delayed sending.
•To print, copy, or send other documents after setting the machine for delayed sending, simply follow the 
procedures described in this User’s Guide.
•To cancel a delayed sending, see “Deleting a Fax Job,” on p.11-2.•The machine can print a list of document stored in memory (DOCUMENT MEMORY LIST), along with the 
transaction number of each documen t. The document to be sent using delayed sending will be listed as 
<
DELAYED TX> or . To print the list, see “Document Memory List,” on p. 12-10.
When the set time comes, the machine dials and sends the document.
 
						

							CHAPTER
Guidelines for Entering Information3-1
3
Registering Information in the 
Machine
This chapter describes how to enter information in your machine.
Guidelines for Entering Information
The following section explains how to ent er user information into the machine.
NOTE
I
t
Entering Numbers, Letters, and Symbols
Each numeric button has a number and a group of uppercase and lowercase letters assigned to it. Use 
the chart below to determine which numeric button to press for each character.
NOTE
T
s

4Paper Handling
This chapter describes how to select and prepare the print media for the different functions your machine can 
perform.
Print Media Requirements
For high-quality printing, we recommend usi ng paper and transparencies recommended by Canon. 
Some types of paper available at office supply stor es may not be suitable for the machine. If you have 
any questions about paper and transparencies, contac t your local authorized Canon dealer or the 
Canon help line.
\001 Paper StorageIn order to prevent paper jams, do the following:
\200To prevent moisture buildup, store remaining paper wrapped tightly in its original package. Store 
paper in a dry location, out of direct sunlight.
\200 To prevent curling, store paper flat, not upright.
\200 If the paper is curled, uncurl it before loading it in  the cassette or multi-purpose feeder. Failure to do 
so will cause paper creases and a paper jam.
\001 Unacceptable PaperDo not print on the following types of paper stock. Doing so may result in paper jams.
\200Severely curled or wrinkled paper
\200 Transparencies designed for full-c olor copiers or printers
\200 Paper which has already been copied  using a digital full-color copier (Do not print on the reverse 
side.)
\200 Paper which has been printed on using a thermal tr ansfer printer (Do not print on the reverse side.)
IMPORTANT
Nev

6Sending Faxes
This chapter describes how to use your machine to send faxes.
Preparing to Send a Fax
Document Requirements
The documents you load into the machine must meet the following requirements.
When loading a multi-page document:
Size: Max.: 216 × 356 mm
(W \327
 L) Min.: 148 × 105 mm
Quantity: Up to 50 A4-size, 50 letter-size, or 20 legal-size sheets
(1 sheet for sizes other than these)
Thickness: 0.07–0.13 mm
(For sheets thicker than this, load 1 sheet at a time)
All sheets should be of the same thickness.
Weight: 50–105 g/m
2
All sheets should be of the same weight.

7Receiving Faxes
This chapter describes how to use your machine to receive faxes.
Different Ways to Receive a Fax
The machine provides you with 2 different modes fo r receiving faxes. To decide which mode will best 
suit your requirements, consider  how you want to use the machine:
* Factory default setting
You can confirm which receive mode is set by checking the standby display. The receive mode is 
displayed in the lower left of the LCD.
Receive ModeMain UseOperationRequirements
FaxOnly* Fax Answers all calls as fax calls. It 
receives faxes automatically and 
disconnects voice calls. Separate telephone line for fax use 
only.
FaxTel Fax/Tel Automatically switches between fax 
calls and voice calls. Receives faxes 
automatically and rings for voice calls. 
To set the details see p. 7-2. Telephone connected to the machine.
Manual Tel Rings for every call, whether it is a fax 
call or a voice call. For a fax call, you 
have to manually activate reception of 
the fax. Telephone connected to the machine.
AnsMode Fax/Tel Receives faxes automatically and 
routes voice calls to the answering 
machine. Answering machine connected to the 
machine.

10Making Copies
This chapter describes how to make copies with your machine.
Making Copies
One of the machine’s convenient features is its 
ability to make up to 99 high-quality copies of a 
document. To make copies, do the following:
1Load the document in the ADF.
For details on how to place or load documents, see “Loading Documents in the ADF,” on p. 6-3.
2Press [COPY].
If you are already in the Copy standby mode, you can skip this step.
3Use the numeric buttons to enter the number of copies.
You can set up to 99 copies.
4Adjust any necessary settings for your document.
\200 Press [Image Quality] to select the scanning resolution. (See “Adjusting the Image Quality (Resolution),” 
on p. 10-6.)
\200 Press [Exposure] to select the scanning exposure. (See “Adjusting the Exposure (Density),” on p. 10-6.)
\200 Press [Enlarge/Reduce] to select the copy ratio. (See “Setting Enlarging/Reducing,” on p. 10-4.)
5Press [Start].
NOTE
T

13Troubleshooting
This chapter describes the problems you might encounter when using the machine and their remedies. It also 
explains what to do if you cannot solve the problem by yourself.
Clearing Jams
This section describes how to remove jammed paper.
Removing Jammed Paper from Inside the Machine
When print media jams inside the machine, the LCD displays  and .
CAUTION
There are some areas inside the machine and cartridge which are subject to high voltages and high 
temperatures. Take adequate precaution when performing internal inspections to avoid burns or 
electrical shock.
NOTE
When remov
c
Was

15The Menu System
The Menu allows you to specify or register various settings. This chapter explains the procedure to access the menus 
and their contents.
Accessing the Menu
1Press [Menu].
2Press [  (-)] or [  (+)] to select the menu you want to change  \002 press [OK].
3Press [  (-)] or [  (+)] to select the submenu you want to change  \002 press [OK].
NOTE
\200F\200Af or \200I  t\200Pres\200I
AD
 3\002COP
 1.
CO
 2 \002STA
MA

GeneralA-1
ASpecifications
The specifications for the machine are listed in this section.
General
Applicable line: Public Switched Telephone Network
Compatibility: G3
Data compression system: MH, MR, MMR, JBIG
Modem type: FAX modem
Modem speed: 33600, 31200, 28800, 26400, 24000, 21600, 19200, 16800, 14400, 12000, 
9600, 7200, 4800, 2400 bps (automatic fallback)
Transmission speed: Approx. 3 seconds/page*
(transmitting from memory)
Transmission/reception memory: Approx. 8 MB, DRAM, JBIG storage
Approx. 510 pages**
LCD displays memory used
Uses direct transmission when memory is full
Liquid crystal display: 20  \327 2
Display languages: ENGLISH, FRENCH, SPANISH, GERMAN, ITALIAN, DUTCH, FINNISH, 
PORTUGUESE, NORWEGIAN, SWEDISH, DANISH, SLOVENE, CZECH, 
HUNGARIAN, RUSSIAN
Power source: 200-240 V/50/60 Hz
Power consumption: Maximum: Approx. 530 W
Minimum: Approx. 9 W
Energy Saver Mode: 5.3 W
Dimensions
(W  \327 D  \327 H): 438 
\327 402  \327 340 mm
(main machine only, no trays, no optional handset)
Weight: Approx. 11kg
Environmental requirements: Temperature: 10°–32.5°C
Humidity: 20–80% RH
Applicable standards: Electrical safety: GS, EN60950, FIMKO
Radiation: CISPR Pub 22, Class B
PTT
Energy Star compliant
CE Marking
PC Interface: USB 1.1
* Based on Canon FAX Standard Chart No.1, JBIG, standard mode
** Based on Canon FAX Standard Chart No.1, standard mode

HandsetB-1
B
Attaching the Optional 
Handset to the Machine
This section describes how to attach the optional handset to your machine.
Handset
The optional handset is available in certain count ries. Contact your local authorized Canon dealer for 
more information on purchasing this option.
NOTE
Plea
hav
Make sure you have the following items. If anything is damaged or missing, notify your Canon dealer 
immediately.
HANDSET
SCREWS WITH PLUGS (2)
HANDSET CRADLE
 
						

							Different Ways to Receive a Fax7-2
Receiving Faxes
7
Setting the Receive Mode
Set the machine receive mode as follows:
1Open One-Touch Speed Dial panel ➞ press [Receive Mode].
The LCD display shows the current receive mode setting.
2If you want to change the receive mode, press [Receive Mode] repeatedly until the mode you want 
appears  ➞ press [OK].
Each time you press [Receive Mode], the receive mode changes in the following order:
FaxOnly  ➞ Manual  ➞ AnsMode  ➞ FaxTel  ➞ FaxOnly  ➞ …
Receiving Faxes and Phone Calls Automatically: FaxTel 
Mode
Set this mode if you want your machine to automatically switch between voice and fax calls.
You can control precisely how your machine handles  incoming calls by adjusting the settings below.
Setting the Options for FaxTel Mode
■RING START TIMEWhen a call comes in, the machine checks to see if it is a person wishing to speak to you or a fax machine trying to 
send a document. If your machine does not have enough time to detect the fax tone, it assumes the call is from a 
telephone. Use the  setting to increase the time the machine takes to check whether a call is 
from a fax machine or a telephone. You can select a time between 0 and 30 seconds; the default is 8 seconds.
■F/T RING TIMEWhen your machine is set to receive both fax and telephone calls automatically, the telephone rings to alert you to 
pick up the handset if the call is from a person. If you do not pick up the handset within a certain amount of time, the 
telephone stops ringing. Use this option to change the number of times the machine rings, from 10 to 60 seconds. 
The default is 22 seconds.
■F/T SWITCH ACTIONNot all fax machines are capable of sending a fax tone (the CNG tone that warns the receiving fax machine that a 
fax is coming). For those cases the machine may think that the call coming in is a voice call and rings to alert you of 
the call (the amount of time it is going to ring is determined by the  setting above). If you do not 
answer the call, one of two things can happen:
1. If you set the  to ‘RECEIVE’, the machine will switch to fax receive mode automatically 
at that point and start to receive the document. If no document comes in, it disconnects the call after 
approx. 40 seconds. The factory default setting is ‘RECEIVE’.
2. If you set the  to ‘DISCONNECT’, the machine will disconnect the phone call  immediately freeing up your phone line at this point.
 
						

							Different Ways to Receive a Fax7-3
Receiving Faxes
7
What Happens When FaxTel Mode is Selected
Set the FaxTel Mode options as follows:
1Press [Menu].
2Press [  (-)] or [  (+)] to select  ➞ press [OK].
3Press [  (-)] or [  (+)] to select   ➞ press [OK].
4Press [  (-)] or [  (+)] to select   ➞ press [OK] twice.
5Press [  (-)] or [  (+)] to set the time the mach ine waits before ringing when it receives a call  ➞ press 
[OK] twice.
You can use the numeric buttons instead of using [  (-)] or [  (+)] to set the time.
RING START TIME 09SEC➞F/T RING TIME
022SEC
Type of call
Telephone charges 
begin for caller.
RING START TIME (Factory default 
setting = 8 sec.)
F/T RING TIME
(Factory default 
setting = 22 sec.) (Fax tone is detected 
and the FAX-L380 
switches to receive 
mode.)
The machine 
disconnects the call.
Not all fax machines are capable of sending a fax 
tone. For those cases if you set the  to RECEIVE, the machine switches to 
receive mode automatically and starts receiving the 
document. If no document comes in, it disconnects 
after approx. 40 seconds. F/T SWITCH ACTION
Choose between:
RECEIVE (factory default setting) and DISCONNECT
RECEIVE
(Factory default setting)
If you don’t pick up the handset
(within 22 sec.)
The telephone starts ringing
Fax tone is not detected
The machine listens for fax tone
(For 8 sec.)
Fax tonedetected Document received 
automatically
Pick up the 
handset to talk
DISCONNECT
The machine answers without ringing
Sending document 
manually Sending document 
automatically
Telephone Fax Fax
 
						

							Different Ways to Receive a Fax7-4
Receiving Faxes
7
6Press [  (-)] or [  (+)] to set the time the machine rings while waiting for someone to pick up the handset 
➞ press [OK] twice.
You can use the numeric buttons instead of using [  (-)] or [  (+)] to set the time.
7Press [  (-)] or [  (+)] to select  or   ➞ press [OK].
This setting tells the machine what to do if no one picks up the handset within the specified ring time set in step 6.
8Press [Stop/Reset] to return to standby mode.
NOTE
The default settings and selectable settings vary depending on the current country selection.
Receiving Faxes Manually: Manual Mode
To use this mode, you must hav e the optional handset or a teleph one connected to the machine. In 
Manual Mode, the machine rings every time it receives a call, whether the call is from a telephone or a 
fax machine.
NOTE
Make sure the  setting in the  menu is enabled. See p. 15-11 for details.
If you use your machine with Manual Mode, answer incoming calls as follows:
1When the optional handset or the telephone rings, pick up the receiver.
● If you hear a person’s voice:
❑ Start your conversation. If the caller wants to send a document after talking to you, ask them to press the 
start button on their fax machine. When you hear a beep, press [Start] to begin receiving the document, then 
hang up.
●If you hear a slow beep or silence:
❑ A fax machine is trying to send you a document.
Press [Start] on the machine, then hang up.
-or-
Enter the two-digit ID code from the telephone, then hang up.
F/T RING TIME
030SEC➞F/T SWITCH ACTION
RECEIVE
F/T SWITCH ACTION DISCONNECT ➞RX SETTINGS
 3.INCOMING RING
 
						

							Different Ways to Receive a Fax7-5
Receiving Faxes
7
•The machine then begins receiving the document. (This is particularly convenient if your telephone is located 
away from the machine.)
• If you do not hang up after pressing [Start] or the two-digit ID code, the machine beeps intermittently for a few 
seconds after you receive the document. (You can turn the beeping off by disabling the  
in the  menu. See p. 15-7 for details.)
NOTE
If you have an answering machine connected to your machine that can carry out remote-control operations 
(controlling your answering machine from a remote telephone), the security code for this function may be the 
same as the two-digit ID code described above. If so, ma ke sure you change the machine two-digit ID code to 
make it distinct from the answering machine’s security code. See p. 15-11 for details on changing the code 
(<
REMOTE RX ID> setting).
Receiving Faxes Automatically: FaxOnly Mode
When the machine is set up for a dedicated line, set FaxOnly Mode to automatically receive 
documents whenever a call comes over the fax line.
• The machine assumes all incoming calls are from fax machines sending documents. It receives the 
documents automatically and disconnects all voice calls.
• In FaxOnly Mode, you can control whether or not the machine rings when it receives a fax call. To set 
this option from the machine operation panel , see p. 15-10 ( setting).
Using an Answering Machine: AnsMode
Connecting an answering machine to the machine allows you to receive faxes and phone messages 
while you are out of the office.
NOTE
Canon does not recommend using an “answering service” (like those offered by local telephone companies that 
provide voice mail) on the telephone line you are connecting to the machine. If you do subscribe to an answering 
service, you may want to dedicate a separate line for fax communication only and connect that line to the 
machine.
Using the Machine With an Answering Machine 
Follow these guidelines when using  the machine with an answering machine:
• Set the answering machine to answer on the first or second ring.
• If the machine runs out of paper or toner in AnsMode,  it receives all faxes into memory. The faxes 
then print automatically when you add paper or replace the toner cartridge.
• When recording the outgoing message on the answering machine:
- The entire message must be no more than 15 seconds long.
- In the message, tell your callers how to send a fax. For example:
“Hello. I can’t answer the phone right  now. If you would like to send a fax, press the start button on your 
fax machine. Thank you.”
 
						

							Receiving Faxes in Memory When a Problem Occurs7-6
Receiving Faxes
7
Receiving Faxes in Memory When a Problem 
Occurs
The machine will automatically receive incoming faxes into its memory if it encounters a problem that 
prevents it from printing normally. The LCD wi ll display  and a message 
showing the problem. See below the error messages , their cause and the action you need to take to 
correct the problem.
NOTE
•The machine memory can store up to approx. 510 A4-size pages*.•Once the pages are printed, they are deleted from memory.•If the memory becomes full, you will not be able to receive the remaining pages. Contact the other party and ask 
them to resend the remaining pages of the fax.
If the machine receives a document into its memory, the LCD displays one of the following messages. 
These messages show the action you must take to correct the problem.
Cause:  The toner cartridge ran out of toner or is not installed properly.
Action:  Make sure the cartridge is installed properly, and install a new one if necessary. 
See “Installing/Replacing the Toner Cartridge,” on p. 2-17.
Cause:  The machine ran out of paper.
Action:  Add paper to the paper cassette/the multi-purpose feeder. See “Loading Recording Paper,” 
on p. 2-20.
Cause:  A paper jam occurred.
Action:  Clear the jam. See “Clearing Jams,” on p. 13-1.
Cause:  Over capacity on the output tray.
Action:  Take out sheets from output tray and clear the paper jam. See “Clearing Jams,” on p. 13-1.
Once you have corrected the problem, the machine automatically prints the documents stored in 
memory.
REPLACE CARTRIDGE
SUPPLY REC. PAPER
REC. PAPER JAM OPEN PRINTER COVER
* Based on Canon FAX Standard Chart No.1, standard mode