Canon Imageclass Mf7460 User Guide
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![Page 297
Maintenance
10‑28
Cartridge
If a message prompting you to replace the cartridge appears on the touch panel display,
replace the used cartridge with a new one.
When you are replacing a cartridge, be sure to use a cartridge designed for this product.
Never dispose cartridges in a fire or incinerator, as this may result in\
an explosion.
Do not store cartridges in places exposed to open flames, as this may cause the toner to ignite and result in
burns or a fire.
Keep cartridge and other consumables out...](http://img.usermanuals.tech/thumb/14/56336/w64_canon_imageclass_mf7460-user-guide-296.png "Page 297
Maintenance
10‑28
Cartridge
If a message prompting you to replace the cartridge appears on the touch panel display,
replace the used cartridge with a new one.
When you are replacing a cartridge, be sure to use a cartridge designed for this product.
Never dispose cartridges in a fire or incinerator, as this may result in\
an explosion.
Do not store cartridges in places exposed to open flames, as this may cause the toner to ignite and result in
burns or a fire.
Keep cartridge and other consumables out...")
![Page 298
Troubleshooting
11
Troubleshooting
Clearing Jams ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙\
∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙\
∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙\
∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙\
∙∙∙∙ 11-2
Error Messages∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙\
∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙\
∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙\
∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙\
11-17
Error Codes ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙\
∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙\
∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙\
∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙\
∙∙∙∙∙∙ 11-21
If Memory Becomes Full during Scanning ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙\
∙∙∙∙∙∙∙∙∙∙ 11-28
Service Call Messages ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙\
∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙\
∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙\...](http://img.usermanuals.tech/thumb/14/56336/w64_canon_imageclass_mf7460-user-guide-297.png "Page 298
Troubleshooting
11
Troubleshooting
Clearing Jams ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙\
∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙\
∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙\
∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙\
∙∙∙∙ 11-2
Error Messages∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙\
∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙\
∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙\
∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙\
11-17
Error Codes ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙\
∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙\
∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙\
∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙\
∙∙∙∙∙∙ 11-21
If Memory Becomes Full during Scanning ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙\
∙∙∙∙∙∙∙∙∙∙ 11-28
Service Call Messages ∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙\
∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙\
∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙∙\...")
![Page 299
Troubleshooting
11‑2
Clearing Jams
If a paper jam occurs, the screen indicating the location of the paper jam and
instructions on how to clear the paper jam appears on the touch panel display. This
screen repeatedly appears on the touch panel display until the paper jam is entirely
cleared. A black circle on the screen indicates the location of the paper jam.
When you press [Recover Later], you can continue operations, such as setting modes
and scanning originals, without removing the jammed paper...](http://img.usermanuals.tech/thumb/14/56336/w64_canon_imageclass_mf7460-user-guide-298.png "Page 299
Troubleshooting
11‑2
Clearing Jams
If a paper jam occurs, the screen indicating the location of the paper jam and
instructions on how to clear the paper jam appears on the touch panel display. This
screen repeatedly appears on the touch panel display until the paper jam is entirely
cleared. A black circle on the screen indicates the location of the paper jam.
When you press [Recover Later], you can continue operations, such as setting modes
and scanning originals, without removing the jammed paper...")
![Page 300
11‑3
Troubleshooting
When removing paper which has become jammed inside the machine, take car\
e not to allow the toner on the
jammed paper to come into contact with your hands or clothing, as this w\
ill dirty your hands or clothing. If
they become dirty, wash them immediately with cold water. Washing them with warm water will set the toner
and make it impossible to remove the toner stains.
When removing paper which has become jammed inside the machine, remove t\
he jammed paper gently to
prevent...](http://img.usermanuals.tech/thumb/14/56336/w64_canon_imageclass_mf7460-user-guide-299.png "Page 300
11‑3
Troubleshooting
When removing paper which has become jammed inside the machine, take car\
e not to allow the toner on the
jammed paper to come into contact with your hands or clothing, as this w\
ill dirty your hands or clothing. If
they become dirty, wash them immediately with cold water. Washing them with warm water will set the toner
and make it impossible to remove the toner stains.
When removing paper which has become jammed inside the machine, remove t\
he jammed paper gently to
prevent...")
Troubleshooting 11‑4 3 Continue to follow the procedure and instructions on the touch panel display. Once you have cleared all of the jammed paper in locations other than the feeder, printing or copying resumes. If there is paper that still needs to be removed, a screen indicating how to clear that paper jam appears on the touch panel display. Repeat the procedure from step 1. You do not have to re‑enter the number of copies or prints, even if you are printing multiple sets. The machine automatically recalculates the number of copies or prints to make based on the number of sheets that have jammed.
11‑5 Troubleshooting Feeder If a paper jam occurs in the feeder, a screen similar to the one shown below appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove the jammed paper. 1 Open the feeder cover. 2 Remove any jammed originals. Do not pull the jammed original forcefully. Doing so may tear the original. 3 Open the inner cover (A), holding it by its front tab. 4 Turn the feed dial and remove any jammed originals.
Troubleshooting 11‑6 If you cannot remove the original, proceed to step 5. 5 Close the inner cover. Be careful not to get your fingers caught. 6 Close the feeder cover. Be careful not to get your fingers caught. 7 Open the feeder and remove any jammed originals. 8 Close the feeder. Be careful not to get your fingers caught. 9 Follow the instructions on the touch panel display. The screen indicating the location of the paper jam repeatedly appears on the touch panel display until the paper jam is entirely cleared. For more information, see “Clearing Jams,” on p. 11‑2.
11‑7 Troubleshooting Stack Bypass If a paper jam occurs inside the stack bypass, a screen similar to the one shown below appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove the jammed paper. 1 Remove all paper from the stack bypass. 2 Remove any jammed paper. If you cannot remove the jammed paper, follow the procedures described in “Fixing Unit (Inside the Main Unit),” on p. 11‑8. 3 Follow the instructions on the touch panel display. The screen indicating the location of the paper jam repeatedly appears on the touch panel display until the paper jam is entirely cleared. For more information, see “Clearing Jams,” on p. 11‑2.
Troubleshooting 11‑8 Fixing Unit (Inside the Main Unit) If a paper jam occurs in the fixing unit area, a screen similar to the one shown below appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove the jammed paper. 1 Press the button on the left cover of the main unit, and open the left cover. 2 Push down the green fixing lever. The parts located around the exit slot guide and the fixing unit are subject to high temperatures. When removing jammed paper, take care not to touch anything in this area except the lever.
11‑9 Troubleshooting 3 Use the green tab to lift up the exit slot cover and remove any jammed paper. 4 While holding down the lever on the right corner of the fixing unit, open the upper cover of the fixing unit and remove any jammed paper. 5 Remove any jammed paper that is protruding from the lower part of the fixing unit. The parts inside the fixing unit are subject to high‑temperatures. When removing jammed paper, take care not to touch anything in this area, except the upper cover. 6 Push up the green fixing lever.
Troubleshooting 11‑10 7 Place your hand where the hand symbol () is located on the left cover of the main unit, and then gently close the left cover until it clicks into place in the closed position. Be careful not to get your fingers caught. 8 Follow the instructions on the touch panel display. The screen indicating the location of the paper jam repeatedly appears on the touch panel display until the paper jam is entirely cleared. For more information, see “Clearing Jams,” on p. 11‑2.
11‑11 Troubleshooting Duplex Unit If a paper jam occurs inside the duplex unit, a screen similar to the one shown below appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove the jammed paper. 1 Press the button on the left cover of the main unit, and open the left cover. 2 Remove any jammed paper. Some parts of the duplex unit are subject to high temperature. When removing jammed paper, take care not to touch anything in this unit.
Troubleshooting 11‑12 When removing the jammed paper from the bottom of the duplex unit, pull the jammed paper slightly toward the inside. Do not pull the jammed paper right below. 3 Place your hand where the hand symbol () is located on the left cover of the main unit, and then gently close the left cover until it clicks into place in the closed position. Be careful not to get your fingers caught. 4 Follow the instructions on the touch panel display. The screen indicating the location of the paper jam repeatedly appears on the touch panel display until the paper jam is entirely cleared. For more information, see “Clearing Jams,” on p. 11‑2.
11‑13 Troubleshooting Paper Drawer 1 If a paper jam occurs inside the paper drawer 1, a screen similar to the one shown below appears on the touch panel display. Check the location of the paper jam, and follow the procedure described below, and the procedure that appears on the touch panel display, to remove the jammed paper. 1 Press the button on the left cover of the main unit, and open the left cover. 2 Open the paper drawer’s left cover. 3 Remove any jammed paper.