Canon Imageprograf Ipf825 User Guide
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Sheet printing is selected. Cause Corrective ActionYou have attempted to print a test print sheet or other printer status information on a sheet, but no sheet is loaded. Load a sheet and try printing again. To print on a roll instead, hold down the Stop button for more than a second to cancel printing, load a roll, and then print. (See " Loading and Printing on Rolls .") →P.3 Regular printing is selected, but a roll is loaded. Cause Corrective Action A print job for printing on sheets was sent when a roll is loaded. Hold down the Stop button for a second or more to cancel printing. Remove the roll and load a sheet of the type and size of paper you have specified in the printer driver. (See "Removing the Roll from the Printer .") →P.644 (See " Loading and Printing on Sheets .") →P.8 Paper jam. "Lift the release lever." Cause Corrective Action A paper jam occurred in the printer during printing. 1. Lift the Release Lever and remove the jammed paper. (See "Clearing Jammed Roll Paper .") →P.847 (See "Clearing a Jammed Sheet .") →P.851 2. If "Not finished printing. Finish printing remaining jobs? " is shown on the Display Screen, press the OK button. Printing will resume, starting from the page on which the error occurred. "Manually rewind the roll all the way and press OK. "Cause Corrective Action A paper jam occurred when advancing the pa- per. 1. Rewind paper on the Roll Holder manually, all the way, and then press the OK button. 2. If "Not finished printing. Finish printing remaining jobs? " is shown on the Display Screen, press the OK button. Printing will resume, starting from the page on which the error occurred. Error Message > Messages regarding paper > iPF825 Sheet printing is selected. 13 895
Roll x jam (x is 1 (Upper) or 2 (Lower)) "Lift the release lever." Cause Corrective Action A paper jam occurred in the printer during printing. 1. Lift the Release Lever and remove the jammed paper. (See "Clearing Jammed Roll Paper .") →P.847 (See "Clearing a Jammed Sheet .") →P.851 2. If "Not finished printing. Finish printing remaining jobs? " is shown on the Display Screen, press the OK button. Printing will resume, starting from the page on which the error occurred. "Manually rewind the roll all the way and press OK. "Cause Corrective Action A paper jam occurred when advancing the pa- per. 1. Rewind paper on the Roll Holder manually, all the way, and then press the OK button. 2. If "Not finished printing. Finish printing remaining jobs? " is shown on the Display Screen, press the OK button. Printing will resume, starting from the page on which the error occurred. Paper loaded askew. Cause Corrective ActionPaper is loaded askew. Follow these steps to reload the roll. 1. Lift the Release Lever. 2. Open the Top Cover. 3. Adjust the right edge of the roll to make it parallel to the right Paper Alignment Line. 4. Lower the Release Lever. 5. Close the Top Cover. (See "Loading Rolls in the Printer .") →P.634 If this error recurs after you reload the roll, remove the Roll Holder from the printer, push the roll firmly in until it touches the Roll Holder flange, and reload the Roll Holder in the print- er. (See "Attaching the Roll Holder to Rolls .") →P.629 Follow these step to reload a sheet. 1. Lift the Release Lever. 2. Open the Top Cover. 3. Adjust the right edge of the sheet to make it parallel to the right Paper Alignment Line and the trailing edge of the sheet to make it parallel to the paper alignment line under the Paper Retainer. 4. Lower the Release Lever. Error Message > Messages regarding paper > Roll x jam (x is 1 (Upper) or 2 (Lower)) iPF82513 896
Cause Corrective ActionPaper is loaded askew. 5. Close the Top Cover. (See "Loading Sheets in the Printer .") →P.664 Note • To disable this message (if it is displayed repeatedly despite reloading paper, for example), choose Off or Loose in the Skew Check Lv. setting of the printer menu. However, this may cause jams because paper may be askew when it is printed. Also, the Platen may become soiled, which may soil the back of the next docu- ment when it is printed. Paper cutting failed. Cause Corrective Action There are sheets left on the Ejection Guide. 1. Lift the Release Lever and remove the paper. 2. If "Not finished printing. Finish printing remaining jobs? " is shown on the Dis- play Screen, press the OK button. Printing will resume, starting from the page on which the error occurred. There is a foreign object by the Output Tray, obstruct- ing the Cutter Unit. 1. Lift the Top Cover and remove the foreign object. 2. If "Not finished printing. Finish printing remaining jobs?" is shown on the Dis- play Screen, press the OK button. Printing will resume, starting from the page on which the error occurred. You are not using the print- er under the recommended environmental conditions for the paper. Use the printer only where the recommended environmental conditions for the paper are met. Note that various environmental conditions are recommended for various types of paper. For details on the recommended environmental conditions for paper, see the Paper Reference Guide. (See "Types of Paper .") →P.623 You are using paper that is not compatible with auto- matic cutting. Specify Manual as the cutting method and cut the roll manually. (See "Specifying the Cutting Method for Rolls .") →P.654 For information about paper that is compatible with automatic cutting, see the Paper Ref- erence Guide. (See "Types of Paper.") →P.623 The Cutter Unit stops in the middle of cutting. If the Carriage is out, move the Carriage out of the way, away from the paper. If the Cutter is out, move the Cutter to the right side (away from the paper) and remove the jammed paper. (See "Clearing Jammed Roll Paper .") →P.847 If the paper cannot be cut using the Cutter Unit, specify Manual as the roll cutting meth- od and cut the roll manually. Error Message > Messages regarding paper > iPF825 Paper cutting failed. 13 897
Cause Corrective Action The Cutter Unit stops in the middle of cutting. (See "Specifying the Cutting Method for Rolls .") →P.654 In other cases, the Cutter Unit may be damaged. Contact your Canon dealer for assistance.End of paper feed. Cause Corrective Action You are pressing the ▲ button on the Control Panel and trying to rewind the roll to the edge. Release the ▲ button. Rel lever is in wrong position. Cause Corrective ActionThe Release Lever is up. Lower the Release Lever. If the error occurs again, turn off the printer and wait a while before restoring power.Borderless printng not possible. "Lift release lever and reload the paper. "Cause Corrective Action Because paper expands or con- tracts depending on the environ- ment of use, it may become nar- rower or wider than the suppor- ted width for borderless printing. Hold down the Stop button for a second or more to cancel printing. Use each type of paper only where the recommended environmental conditions are met. For details on environmental conditions for various paper, see the Paper Ref- erence Guide. (See "Types of Paper .") →P.623 The paper is loaded askew. Lift the Release Lever and straighten the paper so that the edge of the paper is in the width of the ink groove for borderless printing. Insert the roll firmly until it touches the flange of the Roll Holder. (See "Attaching the Roll Holder to Rolls .") →P.629 If you press the Online button and continue printing, the document will be printed with a border. "Check supported paper." Cause Corrective ActionThe print job received specifies a type or width of paper that is not compatible with borderless printing. Follow these steps to change the settings of the print job to enable border- less printing. 1. Hold down the Stop button for a second or more to cancel printing. 2. Make sure the correct printer driver for the printer is selected and try printing again. For information on types of paper compatible with borderless printing, refer to the Paper Reference Guide. Error Message > Messages regarding paper > End of paper feed. iPF82513 898
Cause Corrective ActionThe print job received specifies a type or width of paper that is not compatible with borderless printing. (See "Types of Paper .") →P.623 If you press the Online button and continue printing, the document will be printed with a border. The loaded paper is not compatible with borderless printing. Hold down the Stop button for a second or more to cancel printing. If you press the Online button and continue printing, the document will be printed with a border. Roll feed unit error. Cause Corrective Action There is a problem with the Roll Unit. Turn off the printer and wait at least three seconds before restoring the power. If the mes- sage is displayed again, contact your Canon dealer for assistance. The roll feed unit is loose. Cause Corrective Action The Roll Unit is detached from the printer. Push the Roll Unit firmly all the way in. Error Message > Messages regarding paper > iPF825 Roll feed unit error. 13 899
Messages regarding ink Ink insufficient. ................................................................................................................................................. 900 No ink left. ....................................................................................................................................................... 900 Remaining level of the ink cannot be correctly detected. ................................................................................900 Close Ink Tank Cover ...................................................................................................................................... 901 Ink tank is empty. ............................................................................................................................................ 901 Not much ink is left. ......................................................................................................................................... 901 No ink tank loaded. .......................................................................................................................................... 902 Wrong ink tank. ............................................................................................................................................... 902Ink insufficient. Cause Corrective Action The ink level is low, so you cannot print, clean the Printhead, or do other opera- tions that require ink. Replace the Ink Tank that is low with a new Ink Tank. (See "Replacing Ink Tanks .") →P.799 No ink left. Cause Corrective Action There is no ink left. Open the Ink Tank Cover and replace the Ink Tank for which the Ink Lamp is flashing. (See "Replacing Ink Tanks .") →P.799 Remaining level of the ink cannot be correctly detected. Cause Corrective Action Ink level detection cannot work cor- rectly if you use refill ink tanks. The refill ink tank can no longer be used. See the section Ink level detection and take the appropriate action. (See "Ink level detection.") →P.881Error Message > Messages regarding ink > Ink insufficient. iPF82513 900
Close Ink Tank Cover Cause Corrective Action The Ink Tank Cover is open. Close the Ink Tank Cover. Ink tank is empty. Cause Corrective Action There is no ink left in an ink tank. Open the Ink Tank Cover and replace the Ink Tank for which the Ink Lamp is flashing. (See "Replacing Ink Tanks .") →P.799 Not much ink is left. Cause Corrective Action Not much ink is left. Prepare a new Ink Tank. We recommend replacing the Ink Tank with a new Ink Tank at this point if you plan to print large-format or high-quantity jobs. Error Message > Messages regarding ink > iPF825 Close Ink Tank Cover 13 901
No ink tank loaded. Cause Corrective Action There is no Ink Tank of the indicated color in the printer. Load or reload the Ink Tank. (See "Replacing Ink Tanks .") →P.799 There is a problem with the Ink Tank. Replace it with a new Ink Tank. (See "Replacing Ink Tanks .") →P.799 Wrong ink tank. Cause Corrective Action The Ink Tank in the printer is incompatible. Load an Ink Tank specified for use with the printer. (See "Replacing Ink Tanks.") →P.799Error Message > Messages regarding ink > No ink tank loaded. iPF82513 902
Messages regarding printing or adjustment Use another paper. .......................................................................................................................................... 903 Cannot print as specified. ................................................................................................................................ 903 Borderless printng not possible. Paper stretched or shrank. ........................................................................... 903 Before borderless printing, move the blue platen switch. ................................................................................904 Blue platen switch is dirty. ............................................................................................................................... 904Use another paper. Cause Corrective ActionThe Printhead and feed amount cannot be adjusted when highly transparent film is loaded. Press the Online button to clear the error. We recommend using a type of paper that you often use, other than film, for Printhead adjustment. (See "Automatic Straightening of Lines and Colors (Auto Head Adj.) .")→P.676 Press the Online button to clear the error, and then adjust the feed amount manually. (See "Manual Band Adjustment (Manual Band Adj) .") →P.686 Cannot print as specified. "Lift the release lever and replace paper with A4/LTR (vertical) or larger. "Cause Corrective Action The loaded paper is too small. Switch to paper A4/Letter (vertical) or larger. "Lift the release lever and replace roll with 10 in. wide or larger roll. "Cause Corrective Action The loaded paper is too small. Load a roll 10 inches wide or larger. Borderless printng not possible. Paper stretched or shrank. Cause Corrective ActionThe loaded roll has expanded or contracted due to environ- mental conditions, making it wider or narrower than the sup- ported width for borderless printing. Hold down the Stop button for a second or more to can- cel printing. Use each type of paper only where the recommended environmental conditions are met. For details on envi- ronmental conditions for various paper, see the Paper Reference Guide. (See "Types of Paper.") →P.623Error Message > Messages regarding printing or adjustment > iPF825 Use another paper. 13 903
Before borderless printing, move the blue platen switch. Cause Corrective Action The blue Switch on the platen was set to the side opposite ● when a borderless print job was re- ceived. Before borderless printing, set the blue Switch on the platen to the ● side. (See "Setting the Blue Switch on the Platen .") →P.867 Blue platen switch is dirty. Cause Corrective Action The blue Switch on the platen is dirty. Open the Top Cover and clean the blue Switch on the platen. (See "Cleaning Inside the Top Cover.") →P.833Error Message > Messages regarding printing or adjustment > Before borderless printing, move the blue platen switch. iPF82513 904