Canon large format printer imagePROGRAF iPF6400 User Manual
Have a look at the manual Canon large format printer imagePROGRAF iPF6400 User Manual online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 1335 Canon manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
CauseCorrective ActionIn other cases, the Cutter Unitmay be damaged.Contact your Canon dealer for assistance. End of paper feed. End of paper feed. CauseCorrective ActionAlthough an attempt was made to advance the paper manually, it reached the limit positionthat can be advanced.Canceling manual advancing. (See "Feeding Roll Paper Manually.")→P.541 Borderless printng not possible. Borderless printng not possible. CauseCorrective ActionThe print job received specifies a typeor width of paper that is not compatiblewith borderless printing.Follow these steps to change the settings of the print job to enable borderless printing. 1. Press ▲ or ▼ to select Stop Printing, and then press the OK button. 2. Make sure the correct printer driver for the printer is selected and try printing again.For information on types of paper compatible with borderless printing, refer to the Paper Refer-ence Guide.(See Paper Reference Guide.)Select None when you have set Detect Mismatch on the control panel to Warning.However, note that this error may cause paper jams and affect the printing quality.Press ▲ or ▼ to select Print With Border, and then press the OK button to continue printing. Thedocument will be printed with a border.The loaded paper is a size not compati-ble with borderless printing.Press ▲ or ▼ to select Stop Printing, and then press the OK button.Replace the paper with paper compatible for borderless printing as follows. 1. Press ▲ or ▼ to select Change Paper, and then press the OK button. (See "Removing the Roll from the Printer.")→P.538 (See "Removing Rolls From the Roll Holder.")→P.540 2. Replace the paper with paper compatible for borderless printing. (See "Loading Rolls on the Roll Holder.")→P.531 (See "Loading Rolls in the Printer.")→P.534The printer now starts printing the print job.For information on types of paper compatible with borderless printing, refer to the Paper Refer-ence Guide.(See Paper Reference Guide.)Press ▲ or ▼ to select Print With Border, and then press the OK button to continue printing. Thedocument will be printed with a border.Because paper expands or contractsdepending on the environment of use, itmay become narrower or wider than thesupported width for borderless printing.Press the OK button to stop printing.Use each type of paper only where the recommended environmental conditions are met. For detailson environmental conditions for various paper, see the Paper Reference Guide.(See Paper Reference Guide.)Select None when you have set Detect Mismatch in the Control Panel menu to Warning.However, note that this error may affect the printing quality.The paper is loaded askew.Press ▲ or ▼ to select Change Paper and straighten the paper so that the edges are between theink grooves for borderless printing.Insert the roll firmly until it touches the flange of the Roll Holder.For borderless printing on A1 (594 mm or 23.4 in) or A2 (420 mm or 16.5 in) rolls, attach the inclu-ded Spacer for Borderless Printing to the Roll Holder. (See "Loading Rolls on the Roll Holder.")→P.531Select None when you have set Detect Mismatch in the Control Panel menu to Warning.However, note that this error may affect the printing quality.iPF6400 End of paper feed.User's Guide Error Message Messages regarding paper 921
CauseCorrective ActionThe paper is loaded askew.Press ▲ or ▼ to select Print With Border, and then press the OK button to continue printing. Thedocument will be printed with a border.Press ▲ or ▼ and select Stop Printing or press the Stop button to stop printing. Roll paper is not securely in contact with roll holder. Roll paper is not securely in contact with roll holder. CauseCorrective ActionSkew Check Lv. on the Control Panel menu is set to something otherthan Off and the roll paper is not placed securely in the Roll Holder duringloading.Follow these steps to reload the roll. 1. Press the OK button and remove the roll holder from the printer. 2. Insert the roll firmly on the Roll Holder until it touches the flange. (See "Loading Rolls on the Roll Holder.")→P.531 3. Load the Roll Holder in the printer.Roll paper is not securely in contact with roll holder. iPF6400 User's Guide Error Message Messages regarding paper 922
Messages regarding ink Messages regarding ink Ink insufficient. ....................................................................................................................................................................... 923 No ink left. ................................................................................................................................................................................ 923 Remaining level of the ink cannot be correctly detected. Check ink tank. .................................................. 923 Cannot detect ink level correctly. Close tank cover. ............................................................................................. 923 Close Ink Tank Cover ........................................................................................................................................................... 923 Ink tank is empty. .................................................................................................................................................................. 924 Not much ink is left. ............................................................................................................................................................. 924 Check if ink tank is set, and its color and direction. .............................................................................................. 924 The following ink tanks cannot be recognized. ........................................................................................................ 924 Do not pull out ink tank. ..................................................................................................................................................... 924 Ink insufficient. Ink insufficient. CauseCorrective ActionThe ink level is low, so you cannot print, clean the Printhead, ordo other operations that require ink.Press the OK button and replace the Ink Tank that is low with a new InkTank. (See "Replacing Ink Tanks.")→P.836 No ink left. No ink left. CauseCorrective ActionThere is no ink left.There are no ink colors with × displayed above the re-maining ink indicator.Press the OK button, open the Ink Tank Cover, and replace the Ink Tank for thecolor that is out of ink. (See "Replacing Ink Tanks.")→P.836 Remaining level of the ink cannot be correctly detected. Check ink tank. Remaining level of the ink cannot be correctly detected. Check ink tank. CauseCorrective ActionInk level detection cannot work correctly if youuse refill ink tanks.The refill ink tank can no longer be used. See the section Ink level detection and take theappropriate action. (See "Ink Level Detection.")→P.907 Cannot detect ink level correctly. Close tank cover. Cannot detect ink level correctly. Close tank cover. CauseCorrective ActionThe remaining ink level could not be correctly detected.Close the Ink Tank Cover.The buzzer stops sounding.Next, "No ink left." is displayed and see "No ink left.."→P.923 Close Ink Tank Cover Close Ink Tank Cover CauseCorrective ActionThe Ink Tank Cover is open.Close the Ink Tank Cover.iPF6400 Ink insufficient.User's Guide Error Message Messages regarding ink 923
Ink tank is empty. Ink tank is empty. CauseCorrective ActionThere is no ink left in an ink tank.There are no ink colors with × displayed above the remaining ink indicator inthe Ink tab top screen. (See "Checking Ink Tank Levels.")→P.843Open the Ink Tank Cover, and replace the Ink Tank for thecolor that is out of ink. (See "Replacing Ink Tanks.")→P.836 Not much ink is left. Not much ink is left. CauseCorrective ActionNot much ink is left.Prepare a new Ink Tank.We recommend replacing the Ink Tank with a new Ink Tank at this point if you plan to print large-format or high-quantityjobs. Check if ink tank is set, and its color and direction. Check if ink tank is set, and its color and direction. CauseCorrective ActionThere is no Ink Tank of the indicated color in the printer.Load the Ink Tank. (See "Replacing Ink Tanks.")→P.836There is a problem with the Ink Tank.Replace it with a new Ink Tank. (See "Replacing Ink Tanks.")→P.836 The following ink tanks cannot be recognized. The following ink tanks cannot be recognized. CauseCorrective ActionAn Ink Tank that is incompatible with the printer is loaded.Load an Ink Tank that is compatible with the printer. (See "Replacing Ink Tanks.")→P.836 Do not pull out ink tank. Do not pull out ink tank. CauseCorrective ActionThe Ink Tank was removed using an incorrectprocedure.Install the Ink Tank that was removed.The buzzer stops sounding.Next, replace the Ink Tank using the procedure on the Display Screen in the Control Panel.Ink tank is empty. iPF6400 User's Guide Error Message Messages regarding ink 924
Messages regarding printing or adjustment Messages regarding printing or adjustment Cannot execute this command. Use other paper. .................................................................................................. 925 Cannot print as specified. ................................................................................................................................................. 925 Cannot adjust printhead. ................................................................................................................................................... 928 Cannot calibrate. ................................................................................................................................................................... 925 Excessive temperature or humidity. .............................................................................................................................. 926 Please execute common calibration. ............................................................................................................................ 926 Please commn calibrt using above paper. .................................................................................................................. 926 Please calibrate using above paper. ............................................................................................................................. 926 Before borderless printing, move the blue platen switch. ................................................................................... 926 Borderless printng not possible. ..................................................................................................................................... 921 Blue platen switch is dirty. ................................................................................................................................................. 927 Move the blue platen switch No.xx to the right. (xx represents a number) ................................................. 927 Cannot adjust paper feed. ................................................................................................................................................ 927 Check printed document. .................................................................................................................................................. 927 Cannot execute this command. Use other paper. Cannot execute this command. Use other paper. CauseCorrective ActionPaper compatible withcolor calibration is notloaded. 1. Press the OK button to clear the error. 2. Load paper that is compatible with color calibration.See the Paper Reference Guide.(See Paper Reference Guide.)Always make sure the loaded paper matches the type of paper in the printer paper settings. Adjustment cannot becompleted correctly unless the loaded paper matches the settings. Cannot print as specified. Cannot print as specified. CauseCorrective ActionThe loaded paper is too small.(When you have attempted to print a test print sheetor other printer status information.)Replace the paper with paper of A4/Letter (vertical) size or larger as follows. 1. Press ▲ or ▼ to select Change Paper, press the OK button, and remove the paper. (See "Removing Sheets.")→P.560 2. Switch to paper A4/Letter (vertical) or larger. (See "Loading and Printing on Sheets.")→P.26The printer will resume printing.Press ▲ or ▼ to select Stop Printing, and then press the OK button. Cannot calibrate. Cannot calibrate. CauseCorrective ActionThe paper for printing a test pattern is soiled. Otherwise,you have loaded colored paper.Press the OK button to clear the error.Load unused paper compatible with color calibration.(See Paper Reference Guide.)The test pattern was printed too faintly.Press the OK button to clear the error.Take steps to remedy faint printing. (See "Printing is faint.")→P.891Direct sunlight or strong lighting may be shining on theprinter and causing the sensor to malfunction.Press the OK button to clear the error.Take steps to ensure the printer is not used when exposed to direct sunlight orstrong lighting.iPF6400 Cannot execute this command. Use other paper.User's Guide Error Message Messages regarding printing or adjustment 925
Excessive temperature or humidity. Excessive temperature or humidity. CauseCorrective ActionThe temperature or humidity where theprinter is installed is out of the acceptablerange for operation.Press ▲ or ▼ to select Stop, and then press the OK button to stop printing.Use the printer under suitable environmental conditions. Also note that various environmentalconditions are recommended for various types of paper. For details on the recommended envi-ronmental conditions, see the Paper Reference Guide.(See Paper Reference Guide.)Press ▲ or ▼ to select Continue, and then press the OK button to continue with color calibra-tion. However, note that correct adjustment may not be possible. Please execute common calibration. Please execute common calibration. CauseCorrective ActionThere is not even one Common calibration execution result.Note that this is displayed when all of the following are satisfied. • If Set Exec. Guide is On in the Control Panel menu. • If the printer is loaded with a type of paper on which color calibration cannot be executed.Execute Common calibration. (See "Color Calibration Using the Printer Sen-sor.")→P.758Set Set Exec. Guide to Off on the Control Panelmenu. (See "Menu Structure.")→P.643 Please commn calibrt using above paper. Please commn calibrt using above paper. CauseCorrective ActionIt is now recommended that you execute Common calibration.Note that this is displayed when Set Exec. Guide in the Control Panel menu is set to On and any of the following istrue. • If the printer is loaded with a type of paper on which color calibration cannot be executed and the predefined condi-tions since executing the Common calibration the last time have been reached. • Although a media type that color calibration can be executed on is loaded in the printer, there is no record or per-forming color calibration on that media, and the designated criteria from executing Common calibration the lasttime have been reached.Execute Common cali-bration. (See "Color Calibra-tion Using the PrinterSensor.")→P.758Set Set Exec. Guideto Off on the ControlPanel menu. (See "Menu Struc-ture.")→P.643 Please calibrate using above paper. Please calibrate using above paper. CauseCorrective ActionIt is now recommended that you execute Unique calibration.Note that this is displayed when Set Exec. Guide in the Control Panel menu is set to On and any of the following istrue. • If the printer is loaded with a type of paper on which color calibration can be executed, but there is no record ofhaving executed color calibration on that paper or a record of having executed Common calibration other any othertype of paper. • If the printer is loaded with a type of paper on which color calibration can be executed, there is a record of havingexecuted color calibration on that paper, and the predefined conditions since executing the color calibration the lasttime have been reached.Execute Unique cali-bration. (See "Color Calibra-tion Using the PrinterSensor.")→P.758Set Set Exec. Guideto Off on the ControlPanel menu. (See "Menu Struc-ture.")→P.643 Before borderless printing, move the blue platen switch. Before borderless printing, move the blue platen switch. CauseCorrective ActionThe blue Switch on the platen was set to the side opposite ● whena borderless print job was received.Before borderless printing, set the blue Switch on the platen to the ● side. (See "Setting the Blue Switch on the Platen.")→P.896Excessive temperature or humidity. iPF6400 User's Guide Error Message Messages regarding printing or adjustment 926
Blue platen switch is dirty. Blue platen switch is dirty. CauseCorrective ActionThe blue Switch on the platen is dirty.Open the Top Cover and clean the blue Switch on the platen. (See "Cleaning Inside the Top Cover.")→P.861 Move the blue platen switch No.xx to the right. (xx represents a number) Move the blue platen switch No.xx to the right. (xx represents a number) CauseCorrective ActionThe printer has detected that the blue Switch on the platen needed in main-tenance during printing is set away from the ● mark.Set blue platen Switch of the indicated number toward the ● side. (See "Setting the Blue Switch on the Platen.")→P.896 Cannot adjust paper feed. Cannot adjust paper feed. CauseCorrective ActionThe Printhead nozzles are clogged.Execute Adj. Quality again, as follows. 1. Press the OK button to clear the error. 2. Print a test pattern to check the nozzles. (See "Checking for Nozzle Clogging.")→P.845 3. Clean the Printhead if the nozzles are clogged. (See "Cleaning the Printhead.")→P.846 4. Execute Adj. Quality again. (See "Automatic Banding Adjustment.")→P.738Highly transparent film is loaded that cannot be used forautomatic feed amount adjustment.Press the OK button to clear the error, and then adjust the feed amount manually. (See "Manual Banding Adjustment.")→P.739 Check printed document. Check printed document. CauseCorrective ActionThe Printhead nozzles are becoming clogged.If printing is faint, clean the Printhead. (See "Cleaning the Printhead.")→P.846iPF6400 Blue platen switch is dirty.User's Guide Error Message Messages regarding printing or adjustment 927
Messages regarding printheads Messages regarding printheads Cannot adjust printhead. ................................................................................................................................................... 928 PHeads: wrong pos. .............................................................................................................................................................. 928 Wrong x printhead. (x is L, R, or not displayed) ....................................................................................................... 928 x printhead error (x is L, R, or not displayed) ........................................................................................................... 928 Cannot recognize print head x. (x is L, R, or not displayed) ............................................................................... 929 Execute printhead cleaning. ............................................................................................................................................. 929 Cannot adjust printhead. Cannot adjust printhead. CauseCorrective ActionThe Printhead nozzles are clogged.Execute Head Posi. Adj. again, as follows. 1. Press the OK button to clear the error. 2. Print a test pattern to check the nozzles. (See "Checking for Nozzle Clogging.")→P.845 3. Clean the Printhead if the nozzles are clogged. (See "Cleaning the Printhead.")→P.846 4. Execute Head Posi. Adj. again. (See "Automatic Adjustment to Straighten Lines and Colors.")→P.730The Printhead cannot be aligned; highlytransparent film is loaded.Press the OK button to clear the error.We recommend using a type of paper that you often use, other than film, for Printhead adjustment. (See "Automatic Adjustment to Straighten Lines and Colors.")→P.730 PHeads: wrong pos. PHeads: wrong pos. CauseCorrective ActionThe printheads are installed in thewrong positions.Open the Top Cover and switch the Printhead used once in the right side to the right side. Switch thePrinthead used once in the left side to the left side. Wrong x printhead. (x is L, R, or not displayed) Wrong x printhead. (x is L, R, or not displayed) CauseCorrective ActionAn incompatible Print-head has been installed.Open the Top Cover. Replace the Printhead L with a new one if Printhead L is displayed and the Printhead R ifPrinthead R is displayed. If neither left or right is indicated, replace both Printhead L and Printhead R with new ones. (See "Replacing the Printhead.")→P.847 x printhead error (x is L, R, or not displayed) x printhead error (x is L, R, or not displayed) CauseCorrective ActionThere is a prob-lem with the Print-head.Follow these steps to replace the Printhead. 1. Open the Top Cover. 2. Replace the Printhead L with a new one if Printhead L is displayed and the Printhead R if Printhead R is displayed. Ifneither left or right is indicated, replace both Printhead L and Printhead R with new ones. (See "Replacing the Printhead.")→P.847Follow these steps to replace the Printhead. 1. Turn off the printer, wait a while, and then turn it on again. 2. Open the Top Cover. 3. Replace the left printhead with a new one if Printhead L is displayed and the right one if Printhead R is displayed. Ifneither left or right is indicated, replace both printheads. (See "Replacing the Printhead.")→P.847Cannot adjust printhead. iPF6400 User's Guide Error Message Messages regarding printheads 928
Cannot recognize print head x. (x is L, R, or not displayed) Cannot recognize print head x. (x is L, R, or not displayed) CauseCorrective ActionNo Printhead is installed.Follow these steps to install the Printhead. 1. Open the Top Cover. 2. Install the Printhead L if Printhead L is displayed and the Printhead R if Printhead R is displayed. If neither leftor right is indicated, install both Printhead L and Printhead R. (See "Replacing the Printhead.")→P.847The Printhead cannot berecognized because it isnot installed correctly.Follow these steps to reinstall the Printhead. 1. Open the Top Cover. 2. Reinstall the Printhead L if Printhead L is displayed and the Printhead R if Printhead R is displayed. If neitherleft nor right is indicated, re-install both Printhead L and Printhead R. (See "Replacing the Printhead.")→P.847 Execute printhead cleaning. Execute printhead cleaning. CauseCorrective ActionThe Printhead noz-zles are clogged.Follow these steps to clean the Printhead. 1. Stop printing by pressing ▲ or ▼ to select Stop Printing. 2. Clean the Printhead. (See "Cleaning the Printhead.")→P.846If the message is still displayed when printing, replace the Printhead. (See "Replacing the Printhead.")→P.847Press ▲ or ▼ to select Print, and then press the OK button to resume printing. However, note that this error may affectthe printing quality.If OK is shown on the Display Screen, clean the Printhead. 1. Press the OK button on the Control Panel to stop printing. 2. Clean the Printhead. (See "Cleaning the Printhead.")→P.846If the message is still displayed when printing, replace the Printhead. (See "Replacing the Printhead.")→P.847iPF6400 Cannot recognize print head x. (x is L, R, or not displayed)User's Guide Error Message Messages regarding printheads 929
Messages regarding the maintenance cartridgeMessages regarding the maintenance cartridge No maintenance cartridge. ................................................................................................................................................930 Wrong maintenance cartridge. ........................................................................................................................................ 930 Maint. cart. The level is low ............................................................................................................................................... 930 No Maintenance Cartridge capacity. ............................................................................................................................ 930 Maintenance cartridge full. ............................................................................................................................................... 930 Maintenance cartridge problem. .................................................................................................................................... 930 No maintenance cartridge. No maintenance cartridge. CauseCorrective ActionThe Maintenance Cartridge is not installed.Install the Maintenance Cartridge. (See "Replacing the Maintenance Cartridge.")→P.854 Wrong maintenance cartridge. Wrong maintenance cartridge. CauseCorrective ActionA Maintenance Cartridge for a different model of printer is installed.Replace it with the Maintenance Cartridge for your particular model. (See "Maintenance Cartridge.")→P.854 Maint. cart. The level is low Maint. cart. The level is low CauseCorrective ActionThe Maintenance Cartridge is al-most full.You can continue to print, but prepare a new Maintenance Cartridge to use when the message for re-placement is displayed. No Maintenance Cartridge capacity. No Maintenance Cartridge capacity. CauseCorrective ActionThe Maintenance Cartridge cannot absorb enough inkfor Printhead cleaning or other operation.After confirming that the printer has stopped operating, replace the Maintenance Car-tridge. (See "Replacing the Maintenance Cartridge.")→P.854 Maintenance cartridge full. Maintenance cartridge full. CauseCorrective ActionThe Maintenance Cartridge is full.After confirming that the printer has stopped operating, replace the Maintenance Cartridge. (See "Replacing the Maintenance Cartridge.")→P.854 Maintenance cartridge problem. Maintenance cartridge problem. CauseCorrective ActionAn incompatible or used Maintenance Cartridge has been installed.Install an unused Maintenance Cartridge specified for use with the printer. (See "Replacing the Maintenance Cartridge.")→P.854No maintenance cartridge. iPF6400 User's Guide Error Message Messages regarding the maintenance cartridge 930