Canon printer FAXPHONE L170 User Manual

							Reports and Lists
12
Speed Dialing Lists12-8
Group Dial List
[   05]CANON GROUP[         01]  876 2398CANON TX[     02]  613 9076CANON OH[❉     01]  225 7823CANON NY[❉     10]  233 7766CANON CA
GROUP DIAL TEL # LIST❉❉❉❉❉❉❉❉❉❉❉❉❉❉❉❉❉❉❉❉❉❉❉❉❉❉❉❉❉ ❉❉❉❉❉❉❉❉❉❉❉❉❉❉❉❉❉❉❉❉❉❉❉❉❉❉❉❉❉
❉❉❉ ❉❉❉
12/31 2004 13:36 FAX 833 4423WORLD ESTATE,INC.001 
						

							Reports and Lists
12
User’s Data List12-9
User’s Data List
You can print a list of the data registered in your machine. This list is useful when you want to review the user data 
information you may have entered (such as your name and number, the date and time) and all other settings currently 
selected.
Follow this procedure to print the USER’S DATA LIST.
1Press [Menu].  
2Press [ (-)] or [ (+)] to select  ➞ press [Set] twice.
The machine prints the USERS DATA LIST and the LCD returns to standby mode.
NOTE
•The LCD returns to standby mode and the USER’S DATA LIST is printed.•You can also print the USERS DATA LIST using [Report]. Open One-Touch Speed Dial panel ➞ press [Report] ➞ press [ (-)] or [ (+)] to 
select  ➞ press [Set].
1.PAPER SETTINGS
CASSETTE
PAPER SIZE LTR
PAPER TYPE PLAIN PAPER
MP TRAY
PAPER SIZE LTR
SCANNING C
ENERGY SAVER ON
          ENERGY SVR TIME 5MIN.
DATE SETUP MM/DD YYYY
DAYLIGHT SAVING TIME ON
START DATE/TIME
MONTH APRIL
WEEK FIRST WEEK
DAY SUNDAY
TIME 02:00
END DATE/TIME
MONTH SEPTEMBER
WEEK LAST WEEK
DAY SATURDAY
TIME 02:00
TOTAL MEMORY 4.080MB
MAIN ----- DE-03-02
MAIN2 ----- WLD-02-01
ECONT ----- 0027
USER’S DATA LIST
12/31 2004 13:36 FAX 8334423WORLD ESTATE,INC.001
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							Reports and Lists
12
Document Memory List12-10
Document Memory List
The machine can print a list of documents stored in memory, along with the transaction number (TX/RX NO.) of each 
document.
1Press [FAX].
If you are already in the Fax standby mode, you can skip this step.
2Open One-Touch Speed Dial panel ➞ press [Report].
Press [ (-)] or [ (+)] to select  ➞ press [Set].
The machine prints the DOCUMENT MEMORY LIST and the LCD returns to standby mode.
NOTE
Once you know the transaction number of a document stored in memory, you can delete it. (See  “Deleting a Fax Job” on p. 11-2.)
TX/RX  NO MODE DESTINATION TEL/ID PGS. SET TIME ST. TIME
0046 DELAYED TX [     01] Canon TOKYO 1 12/31  10:07 23:30
0047 TRANSMIT [     02] Canon ITALIA 3 12/31  10:26
DOCUMENT MEMORY LIST
12/31 2004 17:15  FAX 123 4567WORLD ESTATE,INC. 001
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							CHAPTER
Clearing Jams13-1
13Troubleshooting
This chapter describes the problems you might encounter when using the machine and their remedies. It also explains what to do if you 
cannot solve the problem by yourself.
Clearing Jams
This section describes how to remove jammed paper.
Removing Jammed Paper from Inside the Machine
When print media jams inside the machine, the LCD displays  and .
CAUTION
There are some areas inside the machine and cartridge which are subject to high voltages and high temperatures. Take 
adequate precaution when performing internal inspections to avoid burns or electrical shock.
NOTE
When removing jammed paper from inside the machine, take care not to allow the toner on the jammed paper to come into contact with 
your hands or clothing. If they become dirty, wash them immediately with cold water. Washing with warm water will set the toner, and make 
it impossible to remove the toner stains. 
						

							Troubleshooting
13
Clearing Jams13-2
1Open the printer cover.
2Remove the cartridge.
If you find jammed paper in this step, proceed to the next step without removing it.
IMPORTANT
•Remove watches and any bracelets or rings when touching the inside of the machine. These items might be damaged if they come into 
contact with the parts inside the machine.
•When removing the jammed paper, do not touch the transfer roller (shaded part) as its surface is very delicate and susceptible to finger oil 
and scratches, which may lead to print deterioration.
•To avoid possible damage to the printer, do not touch the pins near the left end of the transfer roller.
NOTE
Do not expose the cartridge to light for more than 5 minutes. If necessary, put the cartridge in its original protective bag or wrap it with a 
thick cloth to prevent exposure to light.
3Open the face up cover and push down the green paper release levers on both sides of the face up paper output.
If you find jammed paper in this step, proceed to the next step without removing it.
PINSTRANSFER ROLLER 
						

							Troubleshooting
13
Clearing Jams13-3
4Hold both sides of the jammed paper and carefully move it inward, then gently pull it out.
5Roll the leading end of the paper outwards so that the printed surface is on the inside of the roll, then gently pull the rolled up 
paper out of the machine.
6If the leading edge of the paper is visible but has not entered the imaging area, pull the paper forwards and roll it inwards.
IMPORTANT
•Do not pull the jammed paper forward from the cassette. It may cause a malfunction. 
						

							Troubleshooting
13
Clearing Jams13-4
•Do not pull the jammed paper upward; the toner on the paper will stain the printer and cause a permanent reduction in print quality.
•If you cannot remove jammed paper easily, proceed to the next step. Do not try to remove it forcefully.
7Gently pull the jammed paper between the output rollers until the leading edge emerges from the back side of the machine.
8Carefully pull the jammed paper straight out through the rollers.
If the jammed paper is badly folded, similar to the folds of an accordion, ease the jammed paper loose and then pull it out of the machine
9Close the printer cover.
10Pull out the cassette.
When pulling out the cassette, be sure to pull it out slowly and completely. 
						

							Troubleshooting
13
Clearing Jams13-5
11Slowly pull jammed paper in the direction of the arrow.
●When feeding paper from the cassette
❑
While putting your hand on paper as shown in the figure, slowly pull jammed paper in the direction of the arrow.
IMPORTANT
•When removing jammed paper, be sure to put your hand on paper. If you remove jammed paper without putting your hand on it, paper may 
be torn.
•Do not touch the paper feed roller. If you touch it, this may result in misfeeds.
●When feeding paper from the muiti-purpose feeder.
❑
Slowly pull out jammed paper in the direction of the arrow.
.
12Push the paper release levers back to their original position and close the face up cover.
IMPORTANT
•Be sure to push the paper release levers back to their original position. If the levers are left pushed down, the paper jam error will not be 
resolved.
•Never push down the paper release levers while printing. This could result in damage to the fixing assembly.
13Open the printer cover. 
						

							Troubleshooting
13
Clearing Jams13-6
14Insert the cartridge back into the machine, then close the printer cover.
For details, see “Installing/Replacing the Toner Cartridge,” on p. 2-16.
If paper that you set into the manual feed slot is jammed, set paper into the manual feed slot and perform printing operation again in this 
step.
IMPORTANT
•After you replace the cartridge and close the printer cover, the machine should be ready for operating. If the machine returns to the ready 
state for operating, troubleshooting has been successful. If the machine does not return to the ready state for operating, confirm that the 
paper release levers are pushed back to their original position, and check to see that jammed paper is not left in the machine.
•If you cannot close the front cover, confirm that the toner cartridge is set properly. If you close the front cover forcefully, this may cause 
damage to the machine.
•Do not leave the front cover open for a long time after setting the toner cartridge.
15Set the cassette in the machine.
Push the cassette into the machine firmly until the front surface of the cassette is flush with that of the machine.
Removing Jammed Paper from the ADF
When the document jams in the ADF, the LCD displays  or .
1Widen the slide guides until they stop, and remove the paper so as not to be caught by the slide guides. Open the ADF and 
gently remove the jammed paper from the ADF.
NOTE
After removing jammed paper, even edges of the document before loading it in the ADF again. 
						

							Troubleshooting
13
LCD Messages13-7
LCD Messages
The following messages are displayed in the LCD when the machine performs a function or if it encounters an error.3Message Cause Action
CHANGE PAPERSIZE The paper size setting is set to a size 
other than letter, legal, A4, B5, or A5.Set the paper size setting to letter, legal, A4, B5, or A5 and load 
paper of the same size. 
CHECK DOCUMENT  There is a paper jam in the ADF. Remove the document in the ADF. (See p. 13-6.)
Make sure that the document is not too long or too short. (See p. 
6-1.)
Then reset the machine by opening the printer cover and then 
closing it.
The ADF roller rotates without feeding 
documents.Fan the edge that will feed into the machine first, then tap the 
edge of multiple page documents on a flat surface to even the 
stack.
The document has stopped in the ADF 
because you pressed [Stop/Reset] while 
scanning.Remove the document in the ADF. 
(See p. 13-6.)
CHECK PRINTER An abnormality has occurred in the 
printer.Reset the machine by opening the printer cover and then closing 
it. If the message remains, unplug the machine from the power 
supply and call your service representative.
DOCUMENT TOO LONG The document is longer than 14” (356 
mm) for multi-page document, 39  3/8” (1 
meter) for one-page document, or is not 
feeding correctly.Reduce the length of the document to within  14” (356 mm) or 39 
3/8” (1 meter).
There is a paper jam in the ADF. Remove the document you are trying to copy in the ADF. (See p. 
13-6.)
Make sure that the document is not too long or too short. (See p. 
6-1.)
Then reset the machine by opening the printer cover and then 
closing it.
HANG UP PHONE The handset is not placed in the handset 
cradle correctly.Replace the handset correctly.
INCORRECT PAPER SIZE The size of the paper in the cassette or 
multi-purpose feeder is different from that 
of the paper specified in the  setting of the Menu.Load the correct paper size or change the  setting 
of the Menu. (See p. 15-2.)
Then reset the machine by opening the printer cover and then 
closing it.
INSTALL CARTRIDGE The cartridge is not installed or not 
installed correctly.
Install the cartridge correctly. (See pages 2-16 to 2-18)
LOAD LTR SIZE PAPER No LTR-size paper is loaded in the 
cassette or multi-purpose feeder.Load LTR-size paper in the cassette or multi-purpose feeder. 
(See pages 4-3 to 4-10.)
MEM IN USE nn % Shows the percentage of memory 
currently in use. This message is 
displayed when you set the document in 
ADF.Wait for the machine to send any faxes in memory. Also, print or 
delete any documents in memory you no longer need.
MEMORY FULL The memory is full because collate copy 
was set when a large document is loaded.Divide the document and copy each part separately.
If  appears while scanning documents using 
the ADF, the document being scanned stops in the ADF. In this 
case, press [Set] to make the document come out automatically.
NOT REGISTERED The One-Touch Speed Dial button or 
Coded Speed dialing code you entered 
has not been registered.Register the One-Touch Speed Dial button or Coded Speed 
Dialing code. (See pages 5-2 and 5-5.)
PRINTER DATA ERROR Abnormality has occurred in the data 
transmission between the machine and 
computer.Use [System Monitor] to delete the current print job or the final 
print job (If multiple jobs are being printed). Then you can shift to 
the next job. If you use  of the Menu, all the 
print jobs are deleted. (See 15-14.)