Comdial Dsu II LCD Speakerphone Station Users Guide
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R MUTE SHIF TSPEAKERIN TERCOMTRNS /CNFTAP HOLD OPERTUV PR S WXYDEF AB C QZ MNO JK L GHI08 793 2 1 # 6 5 4 COMDIAL 2ABC13DEF6MNO5JKL4GHI7PRS8TUV9WXY# 0 * SHIFT MUTE SPEAKERTRNS/CONF HOLDTAP MESSAGE R DSU and DSU II Series Digital Telephone Systems LCD Speakerphone Station User’s Guide l
This user’s guide applies to the following system and telephone models: System Models: •DSU systems with software 20A and later. •DSU II systems with software 4A and later. Te l e p h o n e M o d e l s : •Impact 8012S-** Rev. A and later. •Impact 8024S-** Rev. A and later. •Impact SCS 8312S-** Rev. A and later. •Impact SCS 8324S-** Rev. A and later. •Impact SCS 8324F-** Rev. A and later. If you need more information, consult GCA70–245,LCD Speakerphone Reference Manual. Contact your Comdial dealer for updates of this as well as other Comdial publications. Comdial strives to design the features in our communications systems to be fully interactive with one another. However, this is not always possible, as the combinations of accessories and features are too varied and extensive to insure total feature compatibility. Accordingly, some features identified in this publication will not operate if some other feature is activated. Comdial disclaims all liability relating to feature non-compatibility or associated in any way with problems which may be encountered by incompatible features. Notwithstanding anything contained in this publication to the contrary, Comdial makes no representation herein as to the compatibility of features.Ò Ò Ò 2/12/97 * Tri-Level Compression is a registered trademark of ACS Wireless, Inc.
Contents Pa g e 1Introducing The Telephone........................... 1–1 1.1 Using Your Speakerphone......................... 1–1 1.1.1 Using A Full Duplex Speakerphone........... 1–2 1.1.2 Speakerphone User Guidelines............... 1–3 1.2 UsingTheLCDAbbreviations..................... 1–6 1.3 Knowing Your Speakerphone Functions............. 1–10 1.4 UnderstandingWhatTheLightsMean.............. 1–12 1.5 UnderstandingWhatTheRingsMean .............. 1–13 1.6 AdjustingYourTelephone’sPedestal ............... 1–14 2AnsweringCalls..................................... 2–1 2.1 AnsweringCalls ................................ 2–1 2.2 Answering A Subdued Off- Hook Voice Announcement (SOHVA)............... 2–2 2.3 UsingTheCallerIDFeature....................... 2–3 3MakingCalls ....................................... 3–1 3.1 MakingACall.................................. 3–1 3.2 UsingSpeedDial................................ 3–1 3.3 Making A Subdued Off-Hook Voice Announcement (SOHVA).................... 3–2 3.4 UsingLastNumberRedial........................ 3–3 3.5 AccessingLines ................................ 3–3 3.6 UsingDialByName............................. 3–4 3.7 UsingAutomaticCall-Back ....................... 3–5 3.8 UsingCallWaiting .............................. 3–5 4PlacingCallsOnHold................................ 4–1 4.1 HoldingCalls................................... 4–1 4.2 UsingCallPark................................. 4–2 GCA70–281 Contents Contents – 1
Pa g e 5TransferringCalls................................... 5–1 5.1 TransferringOutsideCalls ........................ 5–1 6ConferencingCalls .................................. 6–1 6.1 ConferencingStationsTogether .................... 6–1 6.2 MakingUnsupervisedConferenceCalls ............. 6–2 7Using The Other Telephone Features................... 7–1 7.1 AdjustingTheDisplayContrast.................... 7–1 7.2 Blocking Voice-Announce Calls.................... 7–1 7.3 DisplayingButtonFunctions(ButtonQuery) ......... 7–2 7.4 EngagingAutomaticSetRelocation................. 7–3 7.5 EnteringAccountCodes.......................... 7–3 7.6 ForwardingCalls................................ 7–4 7.7 Activating The Call Forward OutsideSystem(CFOS)Feature.................... 7–5 7.8 ListeningToACallOverThe Telephone Speaker (Group Listening)............... 7–6 7.9 MakingAPagingAnnouncement................... 7–6 7.10 Muting Your Telephone........................... 7–9 7.11 Setting A Do Not Disturb At Your Telephone.......... 7–9 7.12 Setting The Volume Control...................... 7–10 7.13 Setting Your Personal Ringing Tones............... 7–11 7.14 Switching Between Pulse And Tone................ 7–12 7.15 Using Background Music........................ 7–12 7.16 Using The Recall/Flash Feature................... 7–13 7.17 Using Toll Restriction Override................... 7–13 7.18 Operating Your Telephone As A Departmental Station . 7–14 8. Sending And Receiving Non-Verbal Messages........... 8–1 8.1 UsingTheMessagingFeature ..................... 8–1 8.2 UsingLCDMessaging ........................... 8–2 8.3 UsingStation-To-StationMessaging ................ 8–3 Contents GCA70–281 2–Contents
Pa g e 9ProgrammingYourTelephone ........................ 9–1 9.1 Storing Autodial Or Personal Speed Dial Numbers..... 9–1 9.2 StoringDSSNumbers............................ 9–2 9.3 StoringFeatureButtons .......................... 9–2 1 0Operating Your Telephone With A DSS/BLF Console 10.1 Operating Your Telephone With A DSS/BLF Console . . 10–1 10.1.1 AccessingTheButtonLevels............... 10–2 11Troubleshooting Your Telephone..................... 11-1 PublicationIndex................................... Index–1 Appendix A Quick Reference Guide...................... A–1 GCA70–281 Contents Contents – 3
Introducing The Telephone Congratulations and thank you for using a Comdial telephone! This manual serves as a helpful guide for using your new telephone’s many functions. If you should need more information about a particular function or on a function not listed in this guide, consult theLCD Speakerphone Reference Manual,GCA70–245 (your system attendant should have several copies). 1.1 Using Your Speakerphone When using your speakerphone, the microphone and loudspeaker are farther away from you than when you use a handset. Both the signal from the loudspeaker and the signal to the microphone must be strengthened. When microphones and loudspeakers are close together (such as in a speakerphone), additional amplification typically generates a ringing sound (public address systems do this if the volume is too high or the microphone is too close to a loudspeaker). NOTE: The 8324F-** speakerphone can function in the full-duplex or half-duplex mode. Both sets of guidelines (section 1.1.1 and section 1.1.2) are applicable to the 8324F-**. The 8012S-**, 8024S-**, 8324S-**, and 8312S-** speakerphones only function in the half-duplex mode—only section 1.1.2, Speakerphone User Guidelines, apply to these telephones. 1 GCA70–281 Introducing The Telephone LCD Speakerphone Station Users Guide 1 – 1
1.1.1 Using A Full-Duplex Speakerphone TheImpactSCS 8324F-** speakerphone uses the latest full-duplex speakerphone technology. (Full-duplex technology enables both parties on a speakerphone call to speak simultaneously—half duplex speakerphones allow only one person to speak at a time.) The 8324F-** will operate in either full-duplex or half-duplex mode depending on the current line conditions. For example, satellite calls or calls with a delay involved may prevent the telephone from operating in full-duplex mode. At the beginning of each call, the speakerphone must perform a “speech training” test to achieve optimum full-duplex performance. ·To perform a speech training test, 1. Make a call on your 8324F-** full-duplex speakerphone using the speaker mode. 2. Speak about ten consecutive words to the called party and listen for his or her reply of about equal length. At this time, your speakerphone will be operating in half-duplex. 3. If the called party is also using a full-duplex speakerphone, the speech training test is complete and you will be able to carry on a normal conversation in full duplex; that is, you and the called party will be able to interrupt one another any time during the conversation. However, if the called party’s telephone is a half-duplex speakerphone, his or her telephone is the controlling factor, preventing your speakerphone from operating in the full-duplex mode. NOTE: Pressing any button (mute, hold, etc.) on the speakerphone while in full-duplex mode causes the system to perform the “speech training” test again. For example, if you press MUTE while in full-duplex mode, when you release the call from mute, the system will perform the entire “speech training” test again. Introducing The Telephone GCA70–281 1 – 2 LCD Speakerphone Station Users Guide
1.1.2 Speakerphone User Guidelines NOTE: The speakerphone user guidelines in this section which do not apply to the Impact SCS model 8324F-** when it is operating in full-duplex mode are noted. However, when the 8324F-** is in half-duplex mode or in “speech training” mode, the following guidelines are applicable. •Both parties cannot talk at the same time. You must wait for silence out of your loudspeaker before talking. You must stop talking to hear the other party. (This does not apply to the full-duplex mode.) •Background noise may prevent the sound-activated switches from operating properly. Avoid placing the speakerphone where it will detect sounds from typewriters, keyboards, printers, paging systems, and other equipment. •Speak slightly louder than normal and with a clear, authoritative voice. For the microphone to best detect your voice, speak within three feet of it and face the telephone. •Raising the volume of the loudspeaker makes it easier for the sound-activated switches in your telephone to select the distant party’s voice. Lowering the volume of the loudspeaker makes it easier for the switches to select your voice. •Since the system takes several seconds to provide the best switching, constant sound patterns—such as elongating your words and playing externally-supplied music—may prevent the sound-activated switches from operating properly. •Place the telephone on a hard surface and away from table edges. Do not place the telephone in corners or enclosures. Do not let obstructions come between you and the microphone. Rooms with hard, flat surfaces that reflect sound may affect the sound-activated switches. •If you are using a handset and the other party is using a speakerphone, avoid breathing heavily into your microphone. Avoid other sounds that may affect the distant telephone’s sound-activated switches. •In some situations, such as when either you or the distant party are in a noisy environment, you may have to lift your handset to ensure a clear conversation. •When both you and the distant party use speakerphones, the sound-activated switches can occasionally detect both voices simultaneously, thus blocking out both voices. GCA70–281 Introducing The Telephone LCD Speakerphone Station Users Guide 1 – 3
2ABC13DEF6MNO5JKL4GHI7PRS8TUV9WXY# 0 * SHIFT MUTE SPEAKER TRNS/CONF HOLDTAP MESSAGE Telephone Speaker Dialpad Handset Programmable Buttons Speaker Button Microphone OpeningIntercom Button* SCS02B LCD Alphanumeric Display Interactive Buttons (NOT programmable) Shift Button Mute Button Hold Button Message Waiting Light TAP Button Transfer/Conference Button *NOTE: The Intercom button can be reprogrammed. Vo l u m e U p Volume Down! Connectors On Bottom Of Telephone Optional IST Module Handset or Headset Not Used - Top** Line Cord - Bottom R Message Button **NOTE: Not used on a DSU/DSU II system. Impact SCS 8324F-** and 8324S** 2ABC13DEF6MNO5JKL4GHI7PRS8TUV9WXY# 0 * SHIFT MUTE SPEAKER TRNS/CONF HOLDTAP MESSAGE Telephone Speaker Dialpad Handset Programmable Buttons Speaker Button Microphone OpeningIntercom Button* SCS03A LCD Alphanumeric Display Interactive Buttons (NOT programmable) Shift Button Mute Button Hold Button Message Waiting Light TAP Button Transfer/Conference Button *NOTE: The Intercom button can be reprogrammed. Volume Up Volume Down R Message Button ! Connectors On Bottom Of Telephone Optional IST Module Handset or Headset Not Used - Top** Line Cord - Bottom**NOTE: Not used on a DSU/DSU II system. Impact SCS 8312S-** Introducing The Telephone GCA70–281 1 – 4 LCD Speakerphone Station Users Guide