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Comdial Dsu II LCD Speakerphone Station Users Guide

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    							Placing Calls On Hold
    4.1 Holding Calls
    •To place a call on hold,
    1. PressHOLD.
    2. Hang up handset.
    •To return to call that is on hold,
    1. Lift handset and press line button with flashing green light.
    •To place a call on exclusive hold,
    1. PressHOLDtwice and hang up handset.
    •To place a call on hold at another telephone,
    1. While on line, pressINTERCOM(system places call on hold).
    2. DialS90, then dial extension number of telephone to receive held
    call.
    3. Hang up handset.
    •To answer a call at the extension receiving held call,
    1. Lift handset.
    2. PressINTERCOMand dial#90.
    •To cancel directed call hold and retrieve the call,
    1. Lift handset.
    2. PressINTERCOM,dialS4, then dial the extension number of
    the telephone to which you directed the call.
    3. Retrieve the call.
    4
    GCA70–281 Placing Calls On Hold
    LCD Speakerphone Station Users Guide 4 – 1 
    						
    							4.2 Using Call Park
    •To park a call,
    1. When on a line, pressINTERCOM.
    2. DialS,then dial park orbit access code,
    (91 - 99) (if chosen orbit is busy, dial alternative orbit number).
    3. Hang up handset.
    4. Use paging feature to announce call and park orbit access code if
    necessary.
    NOTE:If call is not retrieved within a programmable time limit, it
    reverts to the parking station as a standard held call, and only
    one call can be placed in an orbit at a time.
    •To retrieve parked call,
    1. Hear announcement.
    2. Lift handset.
    3. PressINTERCOMand dial#.
    4. Dial park orbit access code (91 - 99).
    5. Answer call.
    Placing Calls On Hold GCA70–281
    4 – 2 LCD Speakerphone Station Users Guide 
    						
    							Transferring Calls
    5.1 Transferring Outside Calls
    •To announce a call before transferring it,
    1. Answer outside call.
    2. PressTRANSFER/CONFERENCE(call is placed on hold),
    3. Dial station number.
    4. Upon answer, announce the call.
    5. Hang up the handset (call is transferred).
    •To transfer a call without first announcing it,
    1. Answer outside call.
    2. PressTRANSFER/CONFERENCE(call is placed on hold).
    3. Dial station number.
    4. Hang up handset. Call will re-ring your telephone if it is not
    answered within a preprogrammed time.
    •If you hear a busy signal or receive no answer,
    1. PressNEXTthenRECONto return to call.
    2. PressSOHVAto tell intercom party that a call awaits.
    3. PressCAMPto camp on at that station.
    4. PressNEXTthenOVE Rto join intercom party’s current
    conversation.
    5
    GCA70–281 Transferring Calls
    LCD Speakerphone Station Users Guide 5 – 1 
    						
    							This page remains blank intentionally. 
    						
    							Conferencing Calls
    6.1 Conferencing Stations Together
    ·To set up a conference call that includes both outside lines and
    intercom parties, outside lines alone, or intercom
    parties alone,
    1. Make first call.
    2. PressTRANSFER/CONFERENCE(call is placed on hold
    automatically).
    3. Make next call.
    4. PressTRANSFER/CONFERENCEto establish conference.
    5. Repeat the last three procedures to add up to two more parties,
    establishing a 5-party conference (including yourself).
    NOTE: When setting up a conference call with outside lines and inside
    stations, you must call the outside lines first. Use the line
    group access codes to place the outside lines in your
    conference.
    ·To continue conversation on remaining line after other outside
    lines have dropped out of conference,
    1. Press the line button of the remaining party.
    ·To retrieve a line from hold and bring that party back
    into the conference,
    1. PressTRANSFER/CONFERENCE.
    2. Press line button.
    3. PressTRANSFER/CONFERENCE.
    NOTE: If all the conference circuits are busy, you will not be able to
    add a party to the conference. The message “Conference Full” will
    appear in your display.
    6
    GCA70–281 Conferencing Calls
    LCD Speakerphone Station Users Guide 6 – 1 
    						
    							6.2 Making Unsupervised Conference Calls
    ·To drop out of a conference call between you and two outside
    lines (creating an unsupervised conference),
    1. Dial # and hang up (lines remain lighted/in use until one or both
    outside parties disconnect).
    ·To rejoin an unsupervised conference between two outside lines,
    1. Press one of the lighted buttons where conference is taking place.
    NOTE: Conference volume levels are dependent upon the
    quality of the external lines.
    Conferencing Calls GCA70–281
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    							Using The Other
    Telephone Features
    7.1 Adjusting The Display Contrast
    ·To adjust the display contrast,
    1. PressOPTIONS.
    2. PressNEXTuntilDISPis displayed.
    3. PressDISP(display reads “contrast level”).
    4. PressLIGHTorDARKto change contrast level
    accordingly (press button once for each degree
    of change desired).
    5. PressSPEAKERto save the last level and end.
    7.2 Blocking Voice Announce Calls
    ·To block voice-announced calls,
    1. PressOPTIONS.
    2. PressNEXT.
    3. PressVA B.
    4. PressON.
    5. PressSPEAKERto end.
    NOTE: The above action does not prevent incoming calls from tone
    ringing.
    7
    GCA70–281 Using The Other Telephone Features
    LCD Speakerphone Station Users Guide 7 – 1 
    						
    							·To un-block voice-announced calls,
    1. PressOPTIONS.
    2. PressNEXT.
    3. PressVA B.
    4. PressOFF.
    5. PressSPEAKERto end.
    ·To block a SOHVA while you are on a call,
    1. PressBLOCK.
    7.3 Displaying The Functions Of Your
    Station’s Buttons (Button Query)
    ·To cause your station’s display to show the function of each
    button,
    1. PressOPTIONSuntilQUERYis displayed.
    2. PressQUERY.
    3. Press any button and read its function in your LCD speakerphone’s
    display.
    NOTE: Use the SHIFT to access autodial numbers that you have
    stored under DSS buttons.
    4. PressSPEAKERto end.
    Using The Other Telephone Features GCA70–281
    7 – 2 LCD Speakerphone Station Users Guide 
    						
    							7.4 Engaging Automatic Set Relocation
    NOTE:If this feature has been enabled by your system programmer,
    the message-waiting light will flash for several seconds when
    you connect your telephone to another location. This means
    that the system is waiting to automatically relocate your
    extension number and other programmed features to the new
    location.
    If you do not want your telephone to have its old programming
    after relocation, reject the automatic relocation.
    •To accept automatic relocation,
    1. Do nothing and wait for the light to turn off on its own, or press the
    HOLDbutton to immediately accept the relocation (light
    immediately turns off).
    •To reject the automatic relocation,
    1. Press the#button while the message waiting light is flashing.
    7.5 Entering Account Codes
    •If you are required to enter an account code when making outside calls,
    1. Select line.
    2. PressINTERCOMand dialS04.
    3. Dial your account, hear outside dial tone, and dial outside number.
    4. When called party has answered, lift handset.
    GCA70–281 Using The Other Telephone Features
    LCD Speakerphone Station Users Guide 7 – 3 
    						
    							7.6 Forwarding Calls
    ·To forward calls to another telephone,
    1. PressOPTIONS.
    2. PressNEXTuntilCFWDis displayed.
    3. PressCFWD.
    4. PressPERSto forward prime line and intercom calls,
    —OR—
    pressALLto forward all calls.
    5. PressSET.
    6. Dial extension number of station to which calls are to be
    forwarded.
    7. Press SPEAKER to end.
    ·To cancel call forwarding,
    1. PressOPTIONS.
    2. PressNEXTuntilCFWDis displayed.
    3. PressCFWD.
    4. PressPERSorALL.
    5. PressCLEARto disable call forwarding.
    6. PressSPEAKERto end.
    NOTE: For each intercom call received during call forward, you will
    hear a ring reminder (short tone burst) to remind you that calls
    are being forwarded.
    Using The Other Telephone Features GCA70–281
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