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Comdial Dsu II LCD Speakerphone System Reference Manual

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Page 21

Programming The
Attendant Features
2.1 Using Chapter Two
The main system operator, or attendant, should be familiar with all of
the information contained in this chapter. It is user-friendly and
designed with both the attendant and the station user’s needs in mind. If
you are the system attendant, you should closely study this chapter
before you begin operating the system.
Within this chapter, you will find helpful information on programming
all of the special features on your telephone that are unique...

Page 22

2.2 Creating The LCD Response Messages
When you are busy or are away from your desk, you can set a message
at your telephone that will be received by any LCD speakerphone
within your system. Your system provides two default messages:
“Back at . . .” and “Call . . .” In addition, you can add eight customized
messages, or you can create up to ten messages if you choose not to use
the two default messages.
NOTE: If you intend to create a response message to a voice
announce, remember that this is also a...

Page 23

Example:Create the message “TAKE MESSAGE” and program it into
message location number 3.
1.
PressINTERCOM,dialS#05.
2.
Dial3
#.
3. Dial81, 21, 52, 32 12 61, 32, 73, 73, 21, 41, 32
TA K EspaceME S SAGE
4. DialS, and pressSPEAKERto end.
5. When you are finished creating and programming messages, fill
in the list on page 2-5 of this guide. Make a list of the stored
messages and their location numbers, and give each station user a
copy.
GCA70–245 Programming The Attendant Features
LCD Speakerphone Reference...

Page 24

Letter Code Table
Character Code Character Code Character Code
A 21 a 24 SPACE 12
B 22 b 25 ; 17
C 23 c 26 / 18
D 31 d 34 “ 19
E 32 e 35 . 27
F 33 f 36 , 28
G 41 g 44 : 29
H 42 h 45 1 01
I 43 i 46 2 02
J 51 j 54 3 03
K 52 k 55 4 04
L 53 l 56 5 05
M 61 m 64 6 06
N 62 n 65 7 07
O 63 o 66 8 08
P 71 p 74 9 09
Q 11 q 14 0 00
R72r 75
S73s76
T81t 84
U82u85
V83v86
W91w 94
X92x95
Y93y96
Z13z16
Programming The Attendant Features GCA70–245
2–4 LCD Speakerphone Reference Manual 

Page 25

LCD Message List
Location Code Message Letter Codes
1 Back at System Message
2 Call System Message
3
4
5
6
7
8
9
0
GCA70–245 Programming The Attendant Features
LCD Speakerphone Reference Manual 2–5 

Page 26

2.3 Direct Inward Station Dialing
The direct inward station dialing (DISD) feature allows an external
party to call an intercom station directly without assistance from the
attendant (over a line programmed for DISD). As the system attendant,
you may instruct callers to make DISD calls when necessary.
You may give the caller a DISD line number and the extension number
associated with the station he or she is trying to reach. Future calls
from the caller to a specific party will not have to be serviced at...

Page 27

NOTE: The system will return the caller to DISD dial tone two
additional times and then drop the line.
•Ifcalled station is busy but is part of a hunt group, DISD call is
routed to idle station in hunt group, if available; otherwise, the call is
camped-on at dialed station. Hunt group is followed when caller hears
ringing but receives no answer.
•If aninvalid extension number is dialed, an error tone is sounded
before DISD dial tone is returned (caller can redial). Ifmistake in
dialing is made, caller...

Page 28

2.4 Naming The System Telephones
If you have an LCD speakerphone, this feature lets you know who is
calling you. You can assign either a personal name or a group name to
each system telephone. This name can contain up to seven letters and
will show up in the user’s display and/or in the called party’s display.
Typical names could be SRVC, MKTG 1, K SMITH.
·Name the system telephones as follows:
1. Use letter code table (page 2-9) to compose names for all
telephones requiring them (the system accepts up...

Page 29

Letter Code Table
Character Code Character Code Character Code
A 21 a 24 SPACE 12
B 22 b 25 ; 17
C 23 c 26 / 18
D 31 d 34 “ 19
E 32 e 35 . 27
F 33 f 36 , 28
G 41 g 44 : 29
H 42 h 45 1 01
I 43 i 46 2 02
J 51 j 54 3 03
K 52 k 55 4 04
L 53 l 56 5 05
M 61 m 64 6 06
N 62 n 65 7 07
O 63 o 66 8 08
P 71 p 74 9 09
Q 11 q 14 0 00
R72r 75
S73s76
T81t 84
U82u85
V83v86
W91w 94
X92x95
Y93y96
Z13z16
GCA70–245 Programming The Attendant Features
LCD Speakerphone Reference Manual 2–9 

Page 30

Station Names
Record telephone names here. Copy this sheet for more record space.
Ext Name Ext Name Ext Name
Programming The Attendant Features GCA70–245
2–10 LCD Speakerphone Reference Manual 
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