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Comdial Dsu II LCD Speakerphone System Reference Manual

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Page 41

2.12 Transferring Calls To The Voice Mail System
As the attendant, you will not always have time to hand-write messages
for all of the people in your group. Transferring some calls to a voice
mail system provides an easy, efficient way for callers to record lengthy
messages to be retrieved by individual station users later.
You can program your attendant’s telephone so that you will be able to
transfer calls to voice mail by pressing a single button (known as the
Transfer To Voice Mailautodial button)....

Page 42

2.14 Digital Voice Announcing (DVA)
Digital voice announcing (DVA) plays pre-recorded announcements
and messages during an in-progress call. The DVA stores the
pre-recorded messages in its memory for recall when needed. While
the DVA is not an automatic attendant, it does provide custom-recorded
automated voice prompts and dialing instructions to callers.
You can store the customized messages into the DVA device in one of
two ways: by delivering them from the telephone handset at station 10
or 12 or by...

Page 43

·Drop message
—“Thanks for calling Acme, good bye.”
·Storing DVA messages
1. PressINTERCOM,thendialS#08.
2. Choose the message style.
—Dial1for DISD message style.
Dial2for DCD message style.
3. Select DVA station ports.
4. Dial10–57or pressC10–C57(LED On = Selected).
Then press#.
5. Press#to erase all four messages.
6. Dial code for message type you wish to record.
—Dial5to record day answer message.
—Dial6to record night answer message.
—Dial7to record recall message.
—Dial8to record drop message....

Page 44

2.14 Digital Voice Announcing (DVA)—continued—
12. When finished, pressSPEAKERto end.
To change messages, repeat procedure and make different selection.
Programming The Attendant Features GCA70–245
2–24 LCD Speakerphone Reference Manual 

Page 45

2.15 Operating Your Telephone
With A DSS/BLF Console
The IB64X, IB48X, and IB24X DSS/BLF consoles have additional
buttons and status lights that extend the memory button capability of an
adjacent companion telephone. The buttons can be programmed for
automatic dialing (speed dial) or direct station selection (DSS) with
busy lamp field (BLF) using the instructions provided previously in this
guide.
When the installer assigns a DSS/BLF console to a station port, the
system recognizes it as such and...

Page 46

2.15.1 Accessing The Button Levels
The IB24X and IB48X DSS/BLF consoles have four levels of buttons,
quadrupling the consoles’ button capacity. The four buttons at the
bottom of each console allow you to select which button level is
currently active. To change button levels, press one of the buttons at the
bottom of the console. The leftmost button activates level one, the next
button activates level two, and so forth. A light beside the appropriate
button lights to indicate which level is currently...

Page 47

Answering Calls
3.1 Answering Outside Calls
A call that rings on an outside line sounds long single ring bursts and
lights the line status light. The light flashes red for any ringing line or it
flashes orange when your telephone has the ringing line preference
feature.
·When you hear outside ringing (long single ring bursts) and
observe a flashing light, answer the call as follows:
1. Press button of ringing line if flashing light is red,
2. Speak toward the telephone (lift handset if privacy is...

Page 48

3.3 Answering Calls At Monitored Stations
Your system may provide a station monitoring feature, which allows
you to monitor the status (idle, ringing, or busy) at other stations. If
your telephone has this feature, a BLF light will flash whenever a DSS
station is ringing. In this case, you can answer a call at a ringing DSS
station by pressing the DSS button.
·To answer a call at a monitored telephone,
1. Note flashing BLF light.
2. PressDSSbutton.
3. Speak toward telephone to answer call. Lift handset...

Page 49

3.5 Making A Call Pick-Up
Often, several telephones are arranged together in a user group by the
system installer. If your telephone is so arranged, you can answer calls
that are ringing at other stations within your particular group. Also, you
can answer a call that is ringing at any telephone in the system if you
know the telephone’s extension number.
·To answer a call that is ringing within your group,
1. PressINTERCOM.
2.
Dial
#4.
3. Speak toward telephone to answer call. Lift handset if you want...

Page 50

3.6 Responding To A Subdued
Off-Hook Voice Announcement
Your installer can program your telephone to receive a Subdued
Off-Hook Voice Announcement (SOHVA), a feature that allows an
intercom caller to break into your call if you are using the handset.
Using SOHVA, a caller makes an announcement through your handset
receiver. If you are on a speakerphone call, you cannot receive a
SOHVA call; however, you will hear a ring burst and can go off-hook
to receive a SOHVA call.
The Subdued Off-Hook Voice...
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