Comdial Dxp LCD Speakerphone Station Users Guide
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Abbreviation Feature Definition HAVE HOLDAsk Caller To Hold Send a non-verbal response to a SOHVA caller so he or she will know to place the outside caller on hold. LIGHTLight (contrast) Makes the LCD screen lighter. MSGMessage Turns on message-waiting light at another station. MUSICBackground Music Turns on the background music at your station. When chosen as a feature, stores a button that enables the function. NEXTNext Display Shows the next display. NoANSNo Answer / ForwardForwards calls that ring at your station but receive no answer. OPTIONSOptions Selects interactive button features. OV E ROverride Overrides either a do-not-disturb condition or a busy condition at a station you have called. PAG EPaging Zone When chosen as a feature, stores a button that provides one-button access to paging. PARKPark Orbit When chosen as a feature, stores a button that one-button parking of calls. PCKUPPickup When chosen as a feature, stores a button that releases privacy for a current call. PERSPersonal Routes your personal intercom calls to a different station location. GCA70–258 Introducing The Telephone LCD Speakerphone Station Users Guide 1 – 5
Abbreviation Feature Definition PRIVPrivacy When chosen as a feature, stores a button that releases privacy for a current call. QUERYButton Query Displays program status of any button. RECONReconnect Reconnects you to a transferred call. RINGRing Tone Select different ringing tones. SAVESave Number Permanently saves last number you dialed. When chosen as a feature, stores a button that provides the function. SDIALSpeed Dial Programs a number for one-button calling. SENDSend Transfer Re-transfers a previously transferred call that returned to your station. SETSet Feature Enable call forwarding. SOHVASubdued Off-Hook Voice AnnounceSends a subdued off-hook voice announcement to another station. SRCMusic Source Selects which music source will supply background music. TAKE MSGTake A Message Send a non-verbal response to a SOHVA caller so her or she will know to take a message from an outside party. *Available only on 8024S-**. Introducing The Telephone GCA70–258 1 – 6 LCD Speakerphone Station Users Guide
1.3 Using Your Speakerphone When using your speakerphone, the microphone and loudspeaker are farther away from you than when you use a handset. Both the signal from the loudspeaker and the signal to the microphone must be strengthened. When microphones and loudspeakers are close together (such as in a speakerphone), additional amplification typically generates a ringing sound (public address systems do this if the volume is too high or the microphone is too close to a loudspeaker). NOTE: The 8324F-** speakerphone can function in the full-duplex or half-duplex mode. Both sets of guidelines (section 1.3.1 and section 1.3.2) are applicable to the 8324F-**. The 8012S-**, 8024S-**, 8324S-**, and 8312S-** speakerphones only function in the half-duplex mode—only section 1.3.2, Speakerphone User Guidelines, apply to these telephones. 1.3.1 Using A Full-Duplex Speakerphone TheImpact SCS8324F-** speakerphone uses the latest full-duplex speakerphone technology. (Full-duplex technology enables both parties on a speakerphone call to speak simultaneously—half duplex speakerphones allow only one person to speak at a time.) The 8324F-** will operate in either full-duplex or half-duplex mode depending on the current line conditions. For example, satellite calls or calls with a delay involved may prevent the telephone from operating in full-duplex mode. At the beginning of each call, the telephone must perform a “speech training” test. To achieve optimum performance from the full-duplex speakerphone, Comdial recommends that each user in turn speak about 10 consecutive words to allow the telephone to “train” itself. Note that during the “speech training” test, the speakerphone is operating in half-duplex mode. Depending on the telephone line conditions and the type of speakerphone at the other end, it may not be possible for the 8324F-** to operate in full-duplex mode. If the speakerphone at the other end is a half-duplex speakerphone and both parties are in speakerphone mode, the half-duplex speakerphone is the controlling factor, preventing the 8324F-** from operating in full-duplex mode. NOTE: Pressing any button (mute, hold, etc.) on the speakerphone while in full-duplex mode causes the system to perform the “speech training” test again. For example, if you press MUTE while in full-duplex mode, when you release the call from mute, the system will perform the entire “speech training” test again. GCA70–258 Introducing The Telephone LCD Speakerphone Station Users Guide 1 – 7
1.3.2 Speakerphone User Guidelines NOTE: The speakerphone user guidelines in this section do not apply to the Impact SCS 8324F-** when it is operating in full-duplex mode. However, when the 8324F-** is in half-duplex mode or in “speech training” mode, the following guideline are applicable. •Both parties cannot talk at the same time. You must wait for silence out of your loudspeaker before talking. You must stop talking to hear the other party. •Background noise may prevent the sound-activated switches from operating properly. Avoid placing the speakerphone where it will detect sounds from typewriters, keyboards, printers, paging systems, and other equipment. •Speak slightly louder than normal and with a clear, authoritative voice. For the microphone to best detect your voice, speak within three feet of it and face the telephone. •Raising the volume of the loudspeaker makes it easier for the sound-activated switches in your telephone to select the distant party’s voice. Lowering the volume of the loudspeaker makes it easier for the switches to select your voice. •Since the system takes several seconds to provide the best switching, constant sound patterns—such as elongating your words and playing externally-supplied music—may prevent the sound-activated switches from operating properly. •Place the telephone on a hard surface and away from table edges. Do not place the telephone in corners or enclosures. Do not let obstructions come between you and the microphone. Rooms with hard, flat surfaces that reflect sound may affect the sound-activated switches. •If you are using a handset and the other party is using a speakerphone, avoid breathing heavily into your microphone. Avoid other sounds that may affect the distant telephone’s sound-activated switches. •In some situations, such as when either you or the distant party are in a noisy environment, you may have to lift your handset to ensure a clear conversation. •When both you and the distant party use speakerphones, the sound-activated switches can occasionally detect both voices simultaneously, thus blocking out both voices. Introducing The Telephone GCA70–258 1 – 8 LCD Speakerphone Station Users Guide
·To manually place a call using your speakerphone, 1. Press theINTERCOMor line button. 2. Dial the number. 3. When party answers, speak toward the telephone. ·To automatically dial a number using your speakerphone, 1. Press the preprogrammed speed dial or DSS button and speak toward the telephone when your party answers. ·To answer a call with your speakerphone, 1. Press theINTERCOMor line button with flashing red or orange light. 2. Speak toward the telephone to answer the call. 3. To end a call with your speakerphone, just pressSPEAKER. GCA70–258 Introducing The Telephone LCD Speakerphone Station Users Guide 1 – 9
Interactive Buttons (NOT programmable)LCD Alphanumeric Display Transfer/ Conference Button Hold Button Intercom ButtonProgrammable Buttons MUTE SHIFTSPEAKERINTERCOMTRNS/CNF TAP HOLD OPERTUV PRS WXYDEF ABC QZ MNO JKL GHI08 793 2 1 # 6 5 4 AW700A R Handset Keypad TA P Button Message Wa i t i n g Light Microphone Opening Speaker Button Mute ButtonShift Button Vo l u m e U p Volume Down Connectors On Bottom Of Telephone Optional HeadsetLine CordHandset ! Impact 8024S-** MUTE SHIF T SPEAKERIN TERCOM TRNS/CNF TA P HOLD OPERTUV PRS WXYDEF ABC QZ MNO JKL GHI0 8 79 3 2 1# 6 5 4 AW700 R LCD Alphanumeric Display Speaker Handset TA P Button Transfer/ Conference Button Message Waiting Light Hold Button Intercom Button Microphone OpeningSpeaker Button Mute Button Shift Button Volume DownKeypad Programmable Buttons Interactive Buttons (NOT programmable) Volume Up Connectors On Bottom Of Telephone Line CordHandset ! Impact 8012S-** Introducing The Telephone GCA70–258 1 – 10 LCD Speakerphone Station Users Guide
2ABC13DEF6MNO5JKL4GHI7PRS8TUV9WXY# 0 * SHIFT MUTE SPEAKER TRNS/CONF HOLDTAP MESSAGE Telephone Speaker Dialpad Handset Programmable Buttons Speaker Button* Microphone OpeningIntercom Button* SCS02 LCD Alphanumeric Display Interactive Buttons (NOT programmable) Shift Button* Mute Button* Hold Button* Message Waiting Light* TAP Button*Transfer/Conference Button* R *NOTE: These are default button locations. Your system installer may have reprogrammed these buttons to better suit your application. Vo l u m e U p Volume Down ! Connectors On Bottom Of Telephone Optional IMIST Module Handset or Headset Optional Console-Top Line Cord-Bottom Impact SCS 8342F-XX 2ABC13DEF6MNO5JKL4GHI7PRS8TUV9WXY# 0 * SHIFT MUTE SPEAKER TRNS/CONF HOLDTAP MESSAGE Telephone Speaker Dialpad Handset Programmable Buttons Speaker Button* Microphone OpeningIntercom Button* SCS03 LCD Alphanumeric Display Interactive Buttons (NOT programmable) Shift Button* Mute Button* Hold Button* Message Waiting Light* TAP Button* Transfer/Conference Button* R *NOTE: These are default button locations. Your system installer may have reprogrammed these buttons to better suit your application. Vo l u m e U p Volume Down! Connectors On Bottom Of Telephone Optional IMIST Module Handset or Headset Optional Console-Top Line Cord-Bottom Impact SCS 8312S-** GCA70–258 Introducing The Telephone LCD Speakerphone Station Users Guide 1 – 11
1.4 Adjusting The Telephone Pedestal (Models 8312S, 8324S, and 8324F only) Your telephone has an adjustable pedestal to allow you to select the most comfortable viewing angle. When you receive the telephone, the pedestal is in its lowest position—flush against the pedestal. ·To adjust the pedestal, 1. Grasp the rear of the pedestal base firmly with one hand while lifting the rear portion of the telephone upward with your other hand 2. While pivoting the telephone upward with one hand, pivot the telephone supporting arms upward with your other hand while feeling for the notches under the telephone. Notice there are three sets of notches under the telephone corresponding to the three positions available. 3. When the telephone is at the desired height, find the closest pair of notches and place the supporting arms in the notches. Press down slightly on the telephone until you feel the supporting arms snap into place. Telephone Pedestal Base Supporting Arm PED01 First Notch Second Notch Third Notch (For Highest Position) Introducing The Telephone GCA70–258 1 – 12 LCD Speakerphone Station Users Guide
Answering Calls NOTE: Throughout this book, all references to fixed buttons are printed in upper case bold type, for example “Press the INTERCOMbutton.” All references to interactive buttons are printed in upper case bold italic type, for example “Press the OPTIONS button.” 2.1 Answering Calls ·To answer a call ringing at your telephone, 1. If the light is flashing orange, lift handset, —OR— if the light is red, press the flashing line button and lift handset. ·To answer a call using the speakerphone, 1. Press flashing line orINTERCOMbutton. ·To answer a call that is ringing at any telephone, 1. Lift handset. 2. PressINTERCOMand dialS4plus extension number of ringing telephone. ·To answer a call that is ringing at a particular telephone in your group, 1. Hear ringing. 2. PressINTERCOMand dial#4(ringing station must be programmed in your call pickup group). 3. Speak toward telephone to answer call. Lift handset if you desire privacy. 2 GCA70–258 Answering Calls LCD Speakerphone Station Users Guide 2 – 1
·To answer a call that is ringing the loud ringer or night transfer station, 1. Hear ringing. 2. Lift handset. 3. PressINTERCOM. 4. Dial65through68to select ringing zone (1–4) where the bell is located, or dial69to answer any ringing zone. NOTE: This feature is known as Trunk Access From Any Station (TAFAS). 2.2 Answering A Subdued Off- Hook Voice Announcement (SOHVA) The installer may arrange your telephone to receive a subdued off-hook voice announcement (SOHVA). If so, an intercom caller may mix into your outside call and deliver a message to your telephone receiver for you to hear. ·To respond verbally, 1. Press and holdREPLY. 2. Speak into handset. ·To respond non-verbally, 1. PressMSG. 2. PressHAVE HOLD,TAKE MSG(Take Message), orCALL BACKdepending on which message you want to leave. NOTE: Announcing station must have LCD speakerphone. ·To block a SOHVA, 1. PressBLOCKwhen calling party initiates SOHVA. Answering Calls GCA70–258 2 – 2 LCD Speakerphone Station Users Guide