Comdial Dxp Non-LCD Telephone Reference Manual

							2.4 Answering Night Transferred Calls
The system attendant can transfer incoming calls to a particular station or
stations for off-hour ringing. Additionally, the installer can program the
system for night-answer zones (up to four) with a loud bell associated
with each zone. The loud bell sounds when the night transfer of ringing
feature directs incoming calls to a zone. The installer may choose
different night-answer dialing codes than those default values detailed in
this procedure. When in doubt, ask your system attendant what codes are
active at your site.
·If your telephone rings,
1. Lift handset or press line button with flashing light.
·When you hear loud ringing anywhere in the system,
1. Lift handset.
2. PressINTERCOM.
3. Dial65through68to select ringing zone (1–4) the bell is in,
—OR—
dial69to answer any ringing zone.
NOTE: This feature is known as Trunk Access From Any Station
(TAFAS).
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							2.5 Making A Call Pick-Up
Often, the installer arranges several telephones together in a user group.
If your telephone is so arranged, you can answer calls that are ringing at
other stations within your particular group. Also, you can answer a call
that is ringing at any telephone in the system if you know the telephone’s
extension number.
·To answer a call that is ringing within your group,
1. Lift handset and pressINTERCOM.
2. Dial#4.
3. Speak toward telephone to answer call. Lift handset if you desire
privacy.
·To answer a call that is ringing at any telephone in the system,
1. Lift handset and pressINTERCOM.
2. DialS4.
3. Dial extension number of ringing telephone.
4. Speak toward telephone to answer call. Lift handset if you desire
privacy.
If you have programmed aPICK UPbutton on your telephone (see
“Storing The Feature Buttons” in the chapter titledProgramming Your
Telephonein this guide), you may make a call pick-up (either within
your group or at a specific station inside or outside your group) using
that button.
·To answer a call ringing at any other station in your group,
1. Press preprogrammed groupGPKUPbutton.
·To answer a call ringing at a specific station (either inside or
outside your group),
1. Press preprogrammed directDPKUPbutton.
2. Press DSS or dial extension of ringing telephone.
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							2.6 Responding To A Subdued
Off-Hook Voice Announcement
Your installer can set your speakerphone to receive a Subdued Off-Hook
Voice Announcement (SOHVA). This feature allows an intercom caller
to break into your call by making an announcement through your handset
receiver. (This means that if you are on a speakerphone call, you cannot
receive a SOHVA call.) The distant party that you are currently talking to
cannot hear the announcement made by the SOHVA caller.
Please note that you can receive a SOHVA call even if you are using your
headset; however, the distant party may be able to hear the SOHVA as it
is made.
·You can respond to a SOHVA in one of two ways:
Verbally: Press and hold theMUTEbutton and speak into handset.
Distant party cannot hear response. To return to distant party after
your reply is complete, release theMUTEbutton. (Since the 8112N
does not have a MUTE button, this feature is not available on that
telephone. If you have an 8112N telephone, you must use the proce-
dure described below to respond to a SOHVA.)
Non-verbally (Response Messaging): If the announcing station has
an LCD speakerphone, press a preprogrammedRESPONSE MES-
SAGEbutton to cause a message to appear in the display of the tele-
phone making the SOHVA call and then that telephone is
automatically disconnected from your telephone. (If the telephone to
which you attempt to send a non-verbal message is not an LCD tele-
phone, no message is sent and that station is immediately discon-
nected from the call.)
You can also block all SOHVA calls to your station by enabling the Voice
Announce Block feature (discussed in the chapter titledUsing the Other
Telephone Features).
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							Making Calls
3.1 Making Calls
The 8212N and 8112N telephones require that you lift the handset before
performing any operations with the telephone. When using the 8212S,
8112S, and 8124S, however, you may do one of three things in order to
use the telephone: lift the handset, press theINTERCOMbutton, or
press theSPEAKERbutton.
3.2 Dialing Automatically
The Automatic Dialing feature provides one- or two-button speed dialing
using programmable buttons with stored numbers. Two levels of number
storage are available at each storage location, and you can use one or
both levels as needed. Further, since you usually store a line choice as
part of a speed dial number, line selection is automatic with speed
dialing. This user’s guide discusses button programming in a separate
section. Refer to it when you are ready to store numbers at the
programmable buttons.
There are two types of speed dial numbers: (1) numbers that you store
for your own use (personal speed dial numbers), and (2) numbers that the
system attendant stores for everyone’s use (system speed dial numbers).
·To automatically dial a speed dial number stored at one of the
programmable buttons on your station (8124S, 8112S, and 8212S),
1. Press preprogrammed speed dial button (line selection is usually a
part of the stored speed dial number),
—OR—
pressSHIFTbutton, then press preprogrammed button (to choose
number stored as a second choice at that button).
3
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							·To automatically dial a speed dial number stored at one of the
programmable buttons on your station (8112N and 8212N),
1. Lift handset and pressTA P.
2. Press preprogrammed speed dial button (line selection is usually a
part of the stored speed dial number),
—OR—
pressSHIFTbutton, then press preprogrammed button (to choose
a number stored as a second choice at that button).
With your station idle, you can automatically dial a personal or system
speed dial number stored at a dial pad location.
·To speed dial a personal number stored at the dial pad (8124S,
8112S and 8212S),
1. While on hook, press speed dial number on dial pad(0–9).
·To speed dial a personal number stored at the dial pad (8112N
and 8212N),
1. Lift handset and pressTA P.
2. Press speed dial number on dial pad (0–9).
·To speed dial a system number stored at the dial pad (8124S,
8112S and 8212S),
1. While on hook, pressSand then dial system speed dial number
(100–599).
·To speed dial a system number stored at the dial pad (8112N and
8212N),
1. Lift handset and pressTA P.
2. PressSand then dial system speed dial number (000–999).
NOTE: If you are already on a line, you must press SHIFT before
dialing the personal or system speed dial numbers that are
stored at the dial pad. Also, if a speed dial’s preselected line is
in use, the speed dial will not engage.
NOTE: Earlier systems have onlyS100–S299 orS100–S599 as
system speed dials.
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							3.3 Dialing Manually
You can manually dial a number over any telephone line you select. Or,
if the installer assigned a prime line or the idle line preference feature to
your speakerphone, it will automatically select a line for use when you
lift the handset.
·To dial an outside number manually,
1. Lift handset or press line button and dial number.
3.4 Redialing A Previously Dialed Number
The systemtemporarilysaves the first 16 digits of the last manually
dialed number for your redial use—if the last number you called is busy
or is not answering, you can redial it once or initiate repeated redialing.
Subsequent dialing activity overwrites a temporarily saved number.
Ifyouwishtopermanentlysave a number for later redial, refer to section
9.2,Storing Speed Dial Numbers.
If a distant party tells you an important telephone number and you want
to immediately save it for later redial, you can use a SAVE NUMBER
REDIAL button to save the first 16 digits of that number.
·To automatically redial the last dialed number,
1. Press and release the hookswitch to disconnect current ringing or
busy tone (pressTA Pif using a 8112N or 8212N telephone).
2.
Press
#.
3. Listen for ringing or busy tone over the telephone speaker.
Ringing tone:When party answers, pick up handset if you desire
privacy.
Busy tone:PressSPEAKERto disconnect (hang up to disconnect
on the 8112N and 8212N telephones).
·To store a number while you are on a call,
1. Press preprogrammedSAVE NUMBER REDIALbutton twice.
2. Dial the number that you wish to save (the system immediately
saves the number for later redial—it does not dial it over the line
that you are now on).
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							·To later redial the saved number,
1. Lift handset or press line button.
2. PressSAVE NUMBER REDIALbutton (system automatically
dials the number that you saved earlier).
3.4.1 Using The Automatic Redial Feature
(8124S, 8112S and 8212S only)
If your station has the multiple automatic redial feature enabled, you can
place up to 10 numbers in your telephone’s redial queue. Your telephone
will redial the numbers one at a time, in the order you placed them in the
queue, until (a) the call is answered, (b) you cancel the automatic redial
feature for a particular number, or (c) your telephone has dialed the
number a preprogrammed number of times (set by your system installer).
·To use the automatic redial feature to redial a busy or
unanswered number,
1. While the telephone is idle, pressS70or press theAU TOM AT IC
REDIALbutton programmed by your installer.
2. The system queues the last number dialed that is not already in the
queue and repeatedly dials the number until you cancel the feature
or the system has dialed the number a preprogrammed number of
times (determined by your system installer).
3. TheAUTOMATIC REDIALlight flashes between redials and
turns on steady during redialing.
4. When the distant party answers the call, theAU TOM AT IC
REDIALbutton while on the call to cancel automatic redialing,
—OR—
if your installer has enabled answer supervision on your line, the
system automatically cancels automatic redialing and turns the
AUTOMATIC REDIALlight off.
5. If your system installer has enabled the redial multiple numbers
feature, you can have up to 10 numbers in your redial queue. To
add numbers to your redial queue, repeat step 1 in the above
procedure.
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							·To interrupt the redialing procedure so that you can use your
telephone to make a call,
NOTE: You can only do this if the suspend automatic redial feature is
enabled.
1. While your telephone is in the process of dialing a number, press
theAUTOMATIC REDIALbutton twice. This treats the number
as answered, and then puts the number back in the automatic redial
queue.
·To cancel the automatic redial feature,
NOTE: You can only do this if the suspend automatic redial feature is
disabled or while the telephone is in the process of autodialing.
1. Perform any user activity at the station (go on-hook, press the
speaker button, etc.),
—OR—
press# 72to delete all numbers from the redial queue,
—OR—
press theAUTOMATIC REDIALbutton while the number you
wish to remove from the redial queue is ringing.
NOTE: The system allows only ten numbers in the redial queue. In
order to add a number to a full redial queue, you must remove
one of the numbers from the queue before dialing the new
number.
3.5 Using Line Groups
Some systems have telephone lines arranged into line groups. These line
groups are available at each telephone. When line groups are available
for your use, you may access them for outside calling instead of pressing
a line button to select an individual line for use.
·To access line groups,
1. Lift handset or pressINTERCOM.
2. Dial desired line group access code:
9= line group 1
80through89=line groups 2 through 11
60through64= line groups 12 through 16
3. Dial desired number.
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							3.6 Waiting For A Line (Queuing)
If all the lines in a line group are busy, you can place your telephone in a
queue to await an idle line. When you share a line with another telephone
and the line is busy, you can place your telephone in a queue to await the
idle line.
·To queue for a line group,
1. Lift handset or pressINTERCOM.
2. Dial the line group access code.
3. DialS6.
·If you have line appearance for a particular line and wish to
queue for it,
1. Note the busy status light (LED).
2. Lift handset or pressINTERCOM.
3. DialS6.
4. Press line button.
When line group is free, your telephone sounds several short tone bursts.
When you hear this, lift handset, hear dial tone, and place call.
·To cancel line group queuing,
1. Lift handset or pressINTERCOM.
2. Dial#6and hang up.
3.7 Making Intercom Calls
You can dial an intercom extension manually from the dial pad or
automatically using a direct station select (DSS) button you have
programmed. There are two methods for making an intercom call. One
causes the called telephone to ring. The other causes your voice to sound
out at the called telephone. Your installer can set the system to deliver
either tone-first or voice-first calling, although all systems have tone-first
as the default condition.
Keep in mind that whatever the system setting, a called party can set a
voice announce block condition at his or her telephone to prevent all
voice announce calls. Furthermore, if he or she blocks voice announce,
the system also blocks SOHVA calls.
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