Comdial Impact Dsu II Attendant Instructions Manual

System Speed Dial Record Sheet
(Copy this sheet if you need more record space.)
Code Line Number Code Line Number
Attendant Manual - DSU II Digital Expandable System 93
GCA70-245 Attendant Features 

System Clock
You can program the system clock to maintain current date and time information.
The time and date appear on the LCD speakerphone for display.


To set the system clock from the attendant’s station,
1.PRESSINTERCOM.
2.DIAL

.
3.DIAL2-digits (00-99) for year.
4.DIAL2-digits (01-12) for month.
5.DIAL2-digits (01-31) for day.
6.DIAL2-digits (00-23) for hour.
7.DIAL2-digits(00-59) for minutes.
8.PRESSSPEAKERto end.
Music On Hold
Music that is provided to outside lines while those lines are on...

Station Message Detail Accounting
(SMDA) Printout
If your system is connected to a printer, you can command the system to print
several different types of reports and to delete all stored SMDA records.


To print an SMDA report,
1.PRESSINTERCOM.
2.DIAL


.
3.CHOOSEreport to be printed:
DIAL	for station report
DIAL	, port number,ANDfor single station re
-
port.
DIALfor line report.
DIALfor SMDA department report.
DIALfor account code report.
DIALfor automatic reports.
DIALto print all...

System Alarm Reporting
Occasionally, the DSU II Digital Expandable Systems system will fail to commu
-
nicate with a particular station; it could be that the station has been disconnected
from its station port or that the system printer is off line. When the system experi
-
ences these disruptions, an alarm signal will display at your station or any LCD
speakerphone when designated by the installer. In order to review the system
alarms, the attendant can command the system to present alarm codes on the...

Direct Inward Station Dialing (DISD)
The direct inward station dialing (DISD) feature allows an external party to call
an intercom station directly without assistance from the attendant (over a line
programmed for DISD). As the system attendant, you may instruct callers to
make DISD calls when necessary.
You may give the caller a DISD line number and the extension number associ
-
ated with the station he or she is trying to reach. Future calls from the caller to a
specific party will not have to be...

Digital Voice Announcing (DVA)
Digital Voice Announcing (DVA) plays pre-recorded announcements and
messages during an in-progress call. The DVA stores the pre-recorded messages
in its memory for recall when needed.
You can store the customized messages into the DVA device in one of two ways:
by delivering them from the telephone handset at station 10 or 12 or by playing
the contents of a professionally-supplied tape recording into the DVA memory.
(See your system installer for tape recorder connection...

To store DVA messages
1.PRESSINTERCOMAND DIAL
 .
2.CHOOSEthe message style.
DIAL	for DISD message style.
DIALfor DCD message style.
3.SELECTDVA station ports.
4.DIAL
	–
OR PRESS C10–C57(LED On =
Selected).THEN DIAL
.
5.DIAL
to erase all four messages.
6.DIALcode for message type you wish to record.
DIALto record day answer message.
DIALto record night answer message.
DIAL
to record recall message.
DIALto record drop message.
DIALto stop recording.
7.READthe message aloud into the...

Notes
Attendant Features GCA70-245
100 Attendant Manual - DSU II Digital Expandable System 

Feature Access Codes
This quick reference guide provides you with a list of the feature dialing codes
used on the Impact digital telephone system.
Feature Enable Code Disable Code
Account CodesINTERCOM +
+
account code
All Call Paging
INTERCOM +

Attendant
INTERCOM +
Automatic CallbackINTERCOM+ extension number +
INTERCOM +
Background Music
INTERCOM +
	INTERCOM +	
Call Forwarding,
All CallsINTERCOM +
INTERCOM +
Call Forwarding, Personal Calls
INTERCOM +
INTERCOM +
Call Forward Outside...

Feature Enable Code Disable Code
Call Park, Retrieve Orbit 1-9INTERCOM ++orbit code
(
	to)
Call Pickup,
DirectedINTERCOM +
+
extension number
Call Pickup,
GroupINTERCOM +
Call Waiting
(sends tone)INTERCOM +
	
Directed HoldINTERCOM +
+
extension numberINTERCOM +
Executive OverrideINTERCOM+ extension number +

Hookflash Code
INTERCOM +
LCD MessagingINTERCOM +
+
message numberINTERCOM +
Line Group 1
INTERCOM +
Line Group 2 to 4
INTERCOM +	to
Line Group QueueINTERCOM+group code+...