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Comdial Impression Non-LCD Multi-line Telephone Reference Manual

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    							·To drop out of a conference call you initiated involving
    outside lines (creating an unsupervised conference),
    1.
    Dial
    #(lines remain lighted and in use until one or
    both outside parties disconnect; when only one party
    drops out of an unsupervised conference, the other
    party remains on hold until he/she hangs up or the
    line is answered).
    ·To rejoin an unsupervised conference between two
    outside lines,
    1. PressTA P.
    NOTE: Conference volume levels depend upon the quality
    of the external lines.
    GCA70-224 Conferencing Calls
    Reference Manual 6–3 
    						
    							This page remains blank intentionally. 
    						
    							Using The Other
    Telephone Features
    7.1 Using Chapter Seven
    This chapter details features that enhance the basic operation of
    your speakerphone.
    7.2 Blocking Voice Announce Calls
    7.3 Diverting Incoming Calls To Another Station
    7.4 Entering Account Codes
    7.5 Entering Authorization Codes
    7.6 Forwarding Calls
    7.7 Identifying Your Telephone With Automatic Set Relocation
    7.8 Listening To A Call Over The Telephone
    Speaker (Group Listening)
    7.9 Making A Call Non-Private (Privacy Release)
    7.10 Monitoring A Conversation Between
    Two Telephones (Service Observing)
    7.11 Muting Your Telephone
    7.12 Sending A Paging Announcement
    7.13 Setting A Do Not Disturb Condition At Your Station
    7.14 Setting The Volume Control
    7.15 Setting Your Personal Ringing Tones
    7.16 Switching The Dialing Mode Between Pulse And Tone
    7.17 Using Background Music
    7.18 Using Direct Inward System Access (DISA)
    7.19 Using The Tracker Paging System
    7.20 Using E and M Tie Lines
    7.21 Using Call Forward Outside System (CFOS)
    7
    GCA70-224 Using The Other Telephone Features
    Reference Manual 7–1 
    						
    							7.2 Blocking Voice-Announce Calls
    You can prevent voice announcements from sounding over
    your telephone speaker if you wish. This feature also blocks
    subdued off-hook voice announcements.
    ·To block voice-announced calls,
    1. PressINTERCOM.
    2. DialS2.
    ·To un-block voice-announced calls,
    1. PressINTERCOM.
    2. Dial#2.
    7.3 Diverting Incoming Calls To Another Station
    Call diverting permits you to send an incoming call to another
    station that you have previously designated. You can divert an
    incoming call to the designated station whether you are busy or
    idle. You must program aFORWARDbutton (using the
    instructions in the programming section) on your
    speakerphone to serve as a call divert button.
    ·To identify the station to receive diverted calls,
    1. PressINTERCOM.
    2. DialS55.
    3. Dial extension number of station to receive diverted
    call.
    4. PressSPEAKERto end.
    ·To divert calls to the designated station,
    1. Hear ringing and/or see flashing line status light.
    2. PressFORWARD(system immediately forwards
    ringing call to station you designated).
    Using The Other Telephone Features GCA70-224
    7–2 Reference Manual 
    						
    							7.4 Entering Account Codes
    If the installer has arranged your system for account code
    entry* to enhance the SMDA reports, you may be signalled to
    enter an account code before dialing or after answering a call.
    Depending upon how the installer has programmed your
    system, these account codes may be “forced” (mandatory) for
    dialing outside numbers.
    *
    System must be activated through installer programming to accept account codes.
    NOTE: You can program a button on your telephone that
    will make the account code entry process quicker.
    Refer to the programming section of this user’s
    guide for details.
    ·To enter account code on an incoming call,
    1. PressINTERCOM,thendialS04(call is
    automatically placed on hold),
    —OR—
    press preprogrammedACCTbutton
    (call isnotautomatically placed on hold).
    2. Dial account code. Your telephone automatically
    returns to the call after you’ve dialed the complete
    account code.
    ·To enter account code on an outgoing call,
    1. Press line button.
    2. PressINTERCOM(call is automatically placed on
    hold).
    3. DialS04,
    —OR—
    press preprogrammedACCTbutton
    (call isnotautomatically placed on hold).
    4. Dial account code.
    5. Listen for dial tone and dial number you are calling.
    NOTE: If you hear an error tone after you have dialed
    your account code, check the number for validity.
    GCA70-224 Using The Other Telephone Features
    Reference Manual 7–3 
    						
    							7.5 Entering Authorization Codes
    Authorization codes give you awalking class of serviceoption.
    Walking class of serviceprovides you with the mobility to use
    your class of service (COS) features, prime line assignments,
    and exception numbers on any telephone in the system. This
    means that you will not be limited by features that are available
    to the particular telephone that you happen to be using.
    Authorization codes are associated with your personal
    intercom number and are assigned to you by your installer
    when he or she programs the system. When you enter your
    assigned authorization code at any system telephone, the code
    alerts the system to make your normal features available to
    you. This means that you can use the telephone for anything
    allowed by your personal intercom number; however, you
    cannot disturb the last number redial stored there by the normal
    user. Once you access your telephone features, they remain in
    effect until any idle time exceeds the authorization code
    time-out period.
    If your telephone includes an installer-programmedLOCK
    button, you can press it and then dial your authorization code
    to deny other users access to lines and features at your
    speakerphone.
    ·To activate walking class of service,
    1. Select system telephone to use.
    2. PressINTERCOM.
    3. Dial#08.
    4. Dial your authorization code.
    Using The Other Telephone Features GCA70-224
    7–4 Reference Manual 
    						
    							·To lock your telephone,
    1. Press installer-programmedLOCKbutton.
    2. Dial your authorization code.
    NOTE: If you wait longer than two seconds to dial a digit
    after you press the LOCK button, that pause, and
    any others that you might include, becomes part
    of the lock code. You must allow for any pauses
    wherever you inserted them in the number string
    when you unlock your telephone. This feature
    provides you with a method for creating a very
    effective lock and unlock password.
    ·To unlock your telephone,
    1. Press installer-programmedLOCKbutton.
    2. Dial your authorization code (remember, include any
    pauses that you inserted when you locked your
    telephone).
    GCA70-224 Using The Other Telephone Features
    Reference Manual 7–5 
    						
    							7.6 Forwarding Calls
    You can permanently forward the calls that normally ring at
    your telephone to another telephone. You can forward just your
    prime line and intercom calls, or you can forward all of your
    calls. To remind you that your calls are being forwarded, your
    telephone will sound a short ring burst each time the system
    forwards a call.
    You can also forward calls that ring at your telephone but
    receive no answer; this feature is valuable if you are frequently
    away from your desk for short periods of time and find it
    inconvenient to permanently forward your calls every time you
    leave. The system installer sets the number of rings that sound
    at your telephone before the system forwards the calls.
    ·To forward your calls,
    1. Press installer-programmedFORWARDbutton,
    —OR—
    pressINTERCOMand dial one of the following
    codes:
    S52= all calls forward immediately
    S54= all calls forward after RNA or Busy
    S51= prime line and personal intercom calls
    forward immediately
    S53= prime line and personal intercom calls
    forward after RNA or Busy
    2. Dial personal intercom number of telephone to
    receive forwarded calls or dial desired group
    intercom number.
    3. PressSPEAKERor hang up.
    ·To cancel call forwarding,
    1. PressINTERCOM.
    2. Dial#5. Your telephone automatically hangs up.
    Using The Other Telephone Features GCA70-224
    7–6 Reference Manual 
    						
    							7.7 Identifying Your Telephone
    With Automatic Set Relocation
    If your installer has equipped your system with automatic set
    relocation, you can move your telephone to another location
    and be given a choice (through a display prompt) as to whether
    you want to keep your previous programming or use the
    programming in the new location. Respond to the prompt
    according to your need.
    ·To maintain the extension number and programming
    features from the old location,
    1. Connect the telephone line cord to the new jack.
    2. Note the flashingHOLDlight and press theHOLD
    button while the light is still flashing (your telephone
    immediately assumes the features from the previous
    location),
    —OR—
    do nothing until theHOLDlight stops flashing (your
    telephone automatically assumes the features from
    the previous location).
    ·For your telephone to assume the extension number and
    programming features from the new location,
    1. Connect the telephone line cord to the new jack.
    2. Note the flashingHOLDlight and press the#button
    while the light is still flashing (your telephone
    immediately assumes the features from the new
    location).
    GCA70-224 Using The Other Telephone Features
    Reference Manual 7–7 
    						
    							7.8 Listening To A Call Over The
    Telephone Speaker
    (Group Listening)
    You can turn on the speaker in your speakerphone while you
    have the handset lifted if you wish. The distant party’s voice
    then sounds over the speaker as well as over the handset;
    however, only your handset microphone is active.
    Thisgroup listeningfeature also works if you are using your
    headset (only the headset microphone will be active).
    Refer to the chapter on programming for instructions on how to
    program theGPLSNbutton.
    ·To activate group listening while on a call,
    1. Press the preprogrammedGPLSNbutton.
    ·To cancel group listening,
    1. Press the preprogrammedGPLSNbutton again.
    NOTE: You should cancel Group Listening before hanging
    up the handset to end the call.
    Using The Other Telephone Features GCA70-224
    7–8 Reference Manual 
    						
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