Comdial LCD Speakerphone System Reference Manual

·To answer a call-waiting tone if you receive one while on a call,
1. Hear short tone burst in receiver.
2. Either place current call on hold or complete call and hang up
(waiting call will ring at your telephone).
3. Lift handset to answer call.
You may, of course, choose to ignore the call-waiting tone and remain on
the line with your original caller.
3.11 Overriding A Call
Or A Do Not Disturb Condition
At Another Telephone (Executive Override)
You can override a call in progress or a Do Not Disturb...

3.12 Making A Subdued Off-Hook
Voice Announcement (SOHVA)
You can make a subdued voice announcement to another station that is
off-hook and busy on a call if the system is arranged to provide this
feature. You decide whether to deliver a SOHVA message, camp on at
that station, set a message-waiting indicator, or hang up when you hear
an intercom busy tone.
·Make a SOHVA announcement using the SOHVA button as
follows:
1. Make intercom call and hear busy tone. If called station is on
outside line,...

Placing Calls On Hold
4.1 Holding Calls
You can place a call on hold and retrieve it later. With a regular hold, you
can pick up the held call at your telephone or another user can pick the
call up at a telephone sharing the held call line. With an exclusive hold
condition, you or another user must pick up the held call at your
telephone; no other telephone has access to it. You can answer and place
on hold a call that is on a line that does not appear at your telephone (a
call that is parked or...

·To place a call on hold,
1. PressHOLD.
·To retrieve a held call,
1. Press line button of the held call (with flashing light),
—OR—
pressTA P.
NOTE: Unless you use your HOLD button to scroll through the calls
on hold, TAP always retrieves the last number placed on hold,
regardless of whether you have line appearance for the line on
which the call is holding.
·To place a call on exclusive hold,
1. PressHOLDtwice.
·To retrieve exclusive hold,
1. Press line button of held call (with flashing light),
—OR—...

·To retrieve a held call at another station,
1. PressINTERCOM.
2. Dial#90.
3. Dial extension number of station to receive held call.
4. Answer call.
Often, you will have more than one call on hold at your station. You
know you can retrieve the last call placed on hold simply by pressing
TA P; however, if you do not have line appearance for a line on which
another call is holding, the system provides a way for you to access that
call before servicing the last call you placed on hold.
·To scan your held...

4.2 Handling Hold Recalls
After a call has been on hold for the period of time (set by the installer of
your system), the system will cause four quick hold recall tone bursts to
sound at your telephone and the flash rate of the line button becomes
faster.
If the call is on exclusive hold, it will revert to manual hold after the hold
recall period (you will hear four short tone bursts at 12-second intervals).
Calls that revert to manual hold can be picked up from any telephone
with line appearance for the...

4.3 Parking Calls
You can place a call on hold in the system so that it can be answered
from any station that does not have a line appearance for the call. You
accomplish this by placing the call in one of nine park orbits, where the
call remains until it is answered. If the call is not answered within a
specified period of time, the system will send it back to your station for
service (this is known as a park recall).
When you press a personal or group intercom button and dial a code to
retrieve a...

4.4 Handling Park Recalls
When a parked call times out of the system, it will return to your
telephone in the form of a park recall (you will hear four short tone
bursts at 12-second intervals). Your LCD will indicate that the call is a
park recall and will identify the orbit from which the recall originated.
·To answer a park recall,
1. PressANS. The call will then connect to your station.
·To place a park recall on hold at your station,
1. PressHOLD. If the call remains on hold for a period of time,...

Transferring Calls
5.1 Transferring Calls—Screened
You can answer a call at your LCD speakerphone and transfer it to
another telephone. If you first identify the caller to the party receiving
the transfer (giving that user the opportunity to prepare for the call), you
have made ascreened transfer.
If the telephone to which you are transferring the call is busy, you must
recover the call yourself or choose one of several options that may be
available at your station. Also, if a transferred call is not...

·If the intercom party is busy, take one of the following steps (if
made available at your telephone by installer programming):
1. PressRECONto reconnect the call to your station.
2. PressSOHVAto interrupt the call and tell the intercom party that a
call awaits.
3. PressMSGto leave a message-waiting indication at the called
station.
·If the intercom party does not answer their telephone when
ringing, take one of the following steps:
1. PressRECONto reconnect the call to your station.
2. PressMSGto leave...