Epson AcuLaser C3800N User Manual

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T. Margin
Sets the distance from the top of the page to the baseline of the first printable line. The 
distance is measured in inches. The smaller the value, the closer the printable line is to the 
top.
Text
Sets the page length in lines. For this option, a line is assumed to be 1 pica (1/6 inch). If 
you change the Orientation, Page Size, or T. Margin settings, the page length setting 
automatically returns to the default for each paper size.
Auto CR
Specifies whether the printer performs a carriage-return/line-feed (CR-LF) operation 
whenever the printing position goes beyond the right margin. If this setting is off, the printer 
does not print any characters beyond the right margin and does not perform any line 
wrapping until it receives a carriage-return character. This function is handled 
automatically by most applications.
Auto LF
If you select Off, the printer does not send an automatic line-feed (LF) command with each 
carriage-return (CR). If On is selected, a line-feed command is sent with each 
carriage-return. Select On if your text lines overlap.
Alt.Graphics
Turns the Alternate Graphics option on or off.
Bit Image
The printer is able to emulate the graphics densities set with the printer commands. If you 
select Dark, the bit image density is high, and if you select Light, the bit image density is 
low.
If you select BarCode, the printer converts bit images to bar codes by automatically filling in 
any vertical gaps between dots. This produces unbroken vertical lines that can be read by 
a bar code reader. This mode will reduce the size of the image being printed, and may also 
cause some distortion when printing bit image graphics.
ZeroChar
Selects whether the printer prints a slashed or unslashed zero.
CharacterSet
Selects character table 1 or 2.
 
						

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Status and Error Messages
This section contains a list of error messages shown on the LCD panel, a brief description 
of each message and suggestions for correcting the problem. Note that not every message 
shown on the LCD panel indicates a problem. When the   mark is displayed at the right of 
the warning message, multiple warnings occur. To confirm all warnings that occur, press 
the dDown button to display the Status Menu, then press the Enter button. The LCD 
panel also displays the amounts of remaining toners and available paper sizes.
Calibrating Printer
The printer automatically calibrates itself. This is not an error message, and will clear itself 
after the calibration process has finished. While the printer displays this message, do not 
open the covers or turn off the printer.
Cancel All Print Job
The printer is canceling all print jobs in the printer memory, including jobs the printer is 
currently receiving or printing. This message appears when the +Cancel Job button has 
been pressed down for more than 2 seconds.
Cancel Print Job
The printer is canceling the current print job. This message appears when the +Cancel 
Job button has been pressed and released within 2 seconds.
Cancel Print Job (by host)
The print job is canceled at the printer driver.
Can’t Print
The print data is deleted because it is incorrect.
Make sure the appropriate paper size and printer driver are used.
While printing the data in the USB memory, make sure that the USB memory is inserted 
correctly.
While printing in the black and white mode when one or more of the imaging cartridges has 
reached the end of its service life, check if Black is selected in the printer driver. 
PS and PDF files cannot be printed in the black and white mode, replace any color imaging 
cartridges that have reached the end of its service life.
 
						

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Can’t Print Duplex
The printer has encountered problems during duplex printing. Make sure you are using an 
appropriate type and size of paper for the duplex printing. The problem could also be a 
result of incorrect settings for the paper source you are using. Pressing the NStart/Stop 
button will print the rest of the print job on only one side of the paper. Press the +Cancel 
Job button to cancel the print job.
Can’t Print File
The printer found no file that can be printed in the USB memory.
Cassette 2 Error yyy
The optional paper cassette is not installed properly. Turn off the printer, remove the 
optional cassette, and re-install it. For more information on installing the optional paper 
cassette, see Installing the optional paper cassette unit on page 212.
Check Transparency
You have loaded media other than transparencies when the Paper Type setting in the 
printer driver is Transparency, or transparencies are loaded when the Paper Setting in the 
printer driver is not set to Transparency. Completely blank pages are output.
To clear the error, see Transparencies are output blank from the MP tray on page 262.
Check Paper Size
The paper size setting is different from the size of paper loaded in the printer. Check to see 
if the correct size of paper is loaded in the specified paper source.
To clear this error, select Clear Warning from the control panel’s Reset Menu. See How 
to access the control panel menus on page 165 for instructions.
Check Paper Type
The paper loaded in the printer does not match the paper type setting in the printer driver. 
Paper that matches only the paper size setting will be used for printing.
To clear this error, select Clear Warning from the control panel’s Reset Menu. See How 
to access the control panel menus on page 165 for instructions.
Close Front Cover
The front cover has been open for more than 5 minutes. To clear the error, close the front 
cover.
 
						

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Collate Disabled
Printing by specifying the number of copies is no longer possible due to a lack of memory 
(RAM). If this error occurs, print only one copy at a time.
To clear this error, select Clear Warning from the control panel’s Reset Menu. For 
instruction about accessing the control panel menus, see How to access the control panel 
menus on page 165.
Cooling Down zz min
The printer is cooling down. The time until the printer is ready to print is displayed.
Data will be printed in Black and White
Color data is printed in black and white because one or more color imaging cartridges has 
reached the end of its service life.
DM Error yyy
The Duplex Unit has become separated from the printer.
Duplex Mem Overflow
There is not enough memory for duplex printing. The printer prints only on the front and 
ejects the paper. To clear this error, follow the instructions below.
If Off is selected as the Auto Cont setting on the control panel’s Setup Menu, press the 
NStart/Stop button to print on the back of the next sheet, or press the +Cancel Job 
button to cancel the print job.
If On is selected as the Auto Cont setting on the control panel’s Setup Menu, printing 
continues automatically after a certain period of time.
Form Data Canceled
Unable to store form overlay data on the USB memory. Either USB memory is not 
recognized, USB memory is full, or the maximum number of form overlay files has been 
reached. Confirm that the USB memory is installed correctly, replace the USB memory with 
the one that has more empty space, or delete any form overlay files you no longer need, 
then try storing the new overlay again.
To clear this error, select Clear Warning from the control panel’s Reset Menu. For 
instruction about accessing the control panel menus, see How to access the control panel 
menus on page 165.
 
						

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Form Feed
The printer is ejecting paper due to a user request. This message appears when pressing 
the NStart/Stop button once to make the printer offline, then holding down the 
NStart/Stop button for more than 2 seconds in order not to receive form feed command.
Format Error ROM A
An unformatted ROM module has been inserted. 
To clear this error, either press the NStart/Stop button or turn off the printer and remove 
the ROM module, then reinstall the ROM module. If that fails to clear the error, contact your 
dealer.
Image Optimum
There is insufficient memory to print the page at the specified print quality. The printer 
automatically lowers the print quality so that it can continue printing. If the quality of the 
printout is not acceptable, try simplifying the page by limiting the number of graphics or 
reducing the number and size of fonts.
To clear this error, select Clear Warning from the control panel’s Reset Menu. See How 
to access the control panel menus on page 165 for instructions.
Turn the Image Optimum setting off on the control panel’s Printing Menu if you do not want 
the printer to automatically lower the print quality to continue printing.
You may need to increase the amount of printer memory to be able to print at the desired 
print quality for your document. For more information on adding memory, see Memory 
Module on page 220.
Install Cassette 1
The paper tray of the standard paper cassette is not installed, or not installed properly. 
Install the paper cassette correctly to clear this error.
Install Fuser
There is no fuser unit installed or the fuser unit is not installed properly. Turn off the printer, 
then install the fuser unit if it is not installed. 
If a fuser unit is already installed, turn the printer off and reinstall the unit after it has cooled 
off (30 minutes). Then open the front cover. Remove the fuser unit, then reinstall it 
properly. Close the front cover. The error clears automatically if the fuser unit is properly 
installed. 
If the error is not cleared, the fuser unit is out of order. Replace it with a new fuser unit.
 
						

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Install Transfer Unit
There is no transfer unit installed or the transfer unit is not installed properly. Install the 
transfer unit if it is not installed. 
If a transfer unit is already installed, turn off the printer, open the front cover, then remove 
the transfer unit. Reinstall the unit properly, then close the front cover. The error clears 
automatically if the transfer unit is properly installed. 
Install uuuu TnrCart
The wrong imaging cartridge is installed in the indicated color imaging cartridge position in 
the printer or the position is empty. (The letters C, M, Y, or K appear in place of uuuu and 
indicate the colors Cyan, Magenta, Yellow, and Black respectively.)
Install the indicated cartridges. See Imaging Cartridge on page 228.
Invalid AUX I/F Card
This message means that the printer cannot communicate with the installed optional 
interface card. Turn off the printer, remove the card, then reinstall it.
Invalid Data
The spool file on the driver is deleted while printing or the data is abnormal. Press the 
NStart/Stop button to clear the error.
Invalid N/W Module
There is no network program, or the network program cannot be used with your printer. 
Contact a qualified service representative.
Invalid PCL
There are errors in the ROM module. Turn off the printer and contact your dealer. 
Invalid PS3
There are errors in the ROM module. Turn off the printer and contact your dealer.
Invalid ROM A
The printer cannot read the installed optional ROM module. Turn off the printer, then 
remove the ROM module.
 
						

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Manual Duplex
One side for the manual duplex printing is finished. To start printing on the other side, set 
the paper and press the NStart/Stop button. See Printing with the Duplex Unit (models 
with Duplex Unit only) on page 51 for windows, or Printing with the Duplex Unit (models 
with Duplex Unit only) on page 128 for Macintosh.
Manual Feed ssss
The manual feed mode is specified for the current print job. Make sure the paper size 
indicated by ssss is loaded, then press the NStart/Stop button.
Mem Overflow
The printer has insufficient memory to execute the current task. Press the NStart/Stop 
button on the control panel to resume printing, or press the +Cancel Job button to cancel 
the print job.
Menus Locked
This message appears if you try to change the printer’s settings through the control panel 
when the buttons are locked. You can unlock them by the Password Config menu or by 
using the Network utility. Refer to Password Config Menu on page 185 or the Network 
Guide for information.
Need Memory
The printer has insufficient memory to complete the current print job. 
To clear this error message, select Clear Warning from the control panel’s Reset Menu. 
SeeHow to access the control panel menus on page 165 for instructions.
To prevent this problem from happening again, add more memory to your printer as 
described in Memory modules on page 296, or reduce the resolution of the image to be 
printed.
NonGenuine TonerCart
The installed imaging cartridge is not an genuine Epson product. Installing a genuine 
imaging cartridge is recommended. The printout and remaining amount of each imaging 
cartridge displayed on the control panel may be different from those when using genuine 
EPSON imaging cartridges. Epson shall not be liable for any damages or problems arising 
from the use of consumable products not manufactured or approved by Epson.
Install a genuine Epson product, or Clear All Warnings of the Reset Menu on the control 
panel to clear the warning message. See Imaging Cartridge on page 228 for instructions 
on replacing the imaging cartridge.
 
						

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NonGenuine Toner uuuu
The installed imaging cartridge is not an genuine Epson imaging cartridge. The printout 
and remaining amount of each imaging cartridge displayed on the control panel may be 
different from those when using genuine EPSON imaging cartridges. Epson shall not be 
liable for any damages or problems arising from the use of consumable products not 
manufactured or approved by Epson. Installing a genuine imaging cartridge is 
recommended. Press the NStart/Stop button on the control panel to resume printing.
Not Supported USB Device
The device connected to the USB Host interface is not supported. Disconnect the device 
to clear the error.
Offline
The printer is not ready to print. Press the NStart/Stop button.
In this mode, the remaining amount of the imaging cartridge for each color is displayed in 
seven levels.
Optional RAM Error
The optional memory module may be corrupted or incorrect. Replace it with a new one.
Paper Jam WWWW
The location where the paper jam occurred is displayed at WWWWW. WWWWW indicates the 
location of the error.
If a paper jam occurs at two or more locations simultaneously, the corresponding multiple 
locations are displayed.
Location Description
Paper Jam MP C1 A Paper is jammed at the MP tray or standard paper cassette. For 
instructions on clearing this type of paper jam, see Paper Jam MP 
C1 A on page 248.
Paper Jam C1 A Paper is jammed at the standard paper cassette or front cover. 
For instructions on clearing this type of paper jam, see Paper Jam 
C1 A on page 250.
Paper Jam C2 C1 A Paper is jammed at the optional paper cassette or standard 
paper cassette. For instructions on clearing this type of paper jam, 
see Paper Jam C2 C1 A on page 252.
Paper Jam A B Paper is jammed at the front cover or fuser unit. For instructions on 
clearing this type of paper jam, see Paper Jam A B on page 254.
Paper Jam A D Paper is jammed at the front cover or transfer unit. For instructions 
on clearing this type of paper jam, see Paper Jam A D on page 
257.
 
						

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Paper Out tttt sssss
There is no paper in the specified paper source (tttt). Load paper of the size (sssss) into 
the paper source.
Paper Set tttt sssss
The paper loaded in the specified paper source (tttt) does not match the required paper 
size (sssss). Replace the loaded paper with the correct size paper and press the 
NStart/Stop button to resume printing, or press the +Cancel Job button to cancel the 
print job.
If you press the NStart/Stop button without replacing the paper, the printer will print on the 
loaded paper even though it does not match the required size.
Please Select File
Print Start is selected without selecting the file. Select the file and try again. See 
Document Print Menu on page 169 or Image Print Menu on page 171 for details.
Please wait for print
Printing cannot start because the previous job is being processed. Try again after a few 
seconds.
Printer Open
The front cover is open. To clear this error, close the front cover.
Print Overrun
The required time to process the print data exceeded the print engine speed because the 
current page is too complex. Press the NStart/Stop button to resume printing, or press the 
+Cancel Job button to cancel the print job. If this message appears again, select On as 
the Page Protect setting in the control panel’s Setup Menu or select Avoid Page Error on 
the printer driver.
If you continue to receive this message when printing a particular page, try simplifying the 
page by limiting the number of graphics or reducing the number and size of fonts.
To avoid this error, it is recommended that you set the Page Protect setting to On and add 
more memory to the printer. See Setup Menu on page 175 and Memory Module on 
page 220 for details.
RAM CHECK
The printer is checking the RAM.
 
						

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Ready
The printer is ready to receive data and print.
In this mode, the remaining amount of the imaging cartridge for each color is displayed in 
seven levels.
Replace Fuser
The fuser has reached the end of its service life and needs to be replaced.
Turn the printer off and wait for 30 minutes, then replace the fuser unit with a new one. See 
Fuser Unit on page 233 for instructions.
Replace Toner uuuu
The indicated imaging cartridges have reached the end of its service life and need to be 
replaced. (The letters C, M, Y, or K appear in place of uuuu and indicate the colors Cyan, 
Magenta, Yellow, and Black respectively.)
When the error light turns on, you cannot continue printing. Replace the imaging cartridge 
with a new one. See Imaging Cartridge on page 228 for instructions.
When the error light is blinking, you can continue printing in the black and white mode by 
pressing the NStart/Stop button, or you can cancel the print job by pressing the +Cancel 
Job button.
Replace Transfer Unit
The transfer unit has reached the end of its service life and needs to be replaced.
When the error light turns on, you cannot continue printing. Turn off the printer, then 
replace the transfer unit with a new one. See Transfer Unit on page 238 for instructions. 
The error clears automatically after you replace the unit and close all printer covers.
Reserve Job Canceled
The printer cannot store the data of your print job using the Reserve Job function. The 
maximum number of print jobs stored on the printer’s memory has been reached, or the 
memory has no more memory available to store a new job. To store a new print job, delete 
a previously stored job. Also, if you have any Confidential Jobs stored, printing those jobs 
will make more memory available. 
You may also increase the available memory space by changing the RAM Disk setting to 
Normal or Maximum. For details, see Setup Menu on page 175.
To clear this error, select Clear Warning from the control panel’s Reset Menu. For 
instruction about accessing the control panel menus, see How to access the control panel 
menus on page 165.