Epson AcuLaser C3800N User Manual

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EPSON AcuLaser C3800 Users Guide
Information on EPSON Status Monitor
You can obtain information about EPSON Status Monitor such as product versions or 
interface versions.
This window appears by right-clicking the tray icon on the taskbar and selecting your 
printer name and About.
Simple Status
The Simple Status window indicates printer status, errors, and warnings.
This window appears by right-clicking the tray icon on the taskbar, then selecting your 
printer name, then clicking Simple Status. This window also appears when errors occur 
according to the Pop-up Notice you select in the Notice Settings dialog box.
If you wish to see more information about the status of your printer, click Details.
 
						

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Detailed Status
You can monitor detailed printer status by right-clicking the tray icon on the taskbar, then 
selecting your printer name, then clicking Detailed Status.
Note:
You can see information about jobs or consumables by clicking on the respective tab.
a. Icon/Message: The icon and message show the printer status.
b. Printer image: The image at the upper left shows the printer status graphically.
c. Text box: The text box next to the printer image displays the current status of 
the printer. When a problem occurs, the most probable solution is 
displayed.
d.Close button: Clicking this button closes the dialog box.
 
						

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Consumables Information
You can obtain information on paper sources and consumable products by right-clicking 
the tray icon on the taskbar, then selecting your printer name, then clicking Consumables 
Information.
Note:
You can see the status of the printer or information about jobs by clicking on the respective tab.
a. Paper: Displays the paper size, the paper type and the 
approximate amount of paper remaining in the paper 
source. Information on the optional paper cassettes are 
displayed only if these options are installed.
The paper cassette icon flashes when the amount of paper 
remaining in the paper cassette is low.
b. Toner: Indicates the amount of remaining toner. The toner icon 
flashes when a toner error occurs or the toner is low.
c.Order Online button: Clicking this button enables you to order consumables 
online. See Order Online on page 88 for details.
d.Close button: Clicking this button closes the dialog box.
 
						

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Job Information
You can check job information by right-clicking the tray icon on the taskbar, then selecting 
your printer name, then clicking Job Information.
a. Job Name: Displays the user’s print job names. Other user’s print jobs are 
displayed as --------.
b. Status: Waiting: The print job which is waiting to be printed.
Spooling: The print job which is being spooled on your 
computer.
Deleting: The print job which is being deleted.
Printing: The print job which is printed currently.
Completed: Displays only your jobs that have finished 
printing.
Canceled: Displays only your jobs that have been canceled 
printing.
 Held: Job is on hold.
c. User: Displays the user name.
d. Computer: Displays the name of the computer that sent the print job.
e. Job Type: Displays the job type. The jobs are displayed as Verify, Re-Print, 
and Confidential respectively. About the Reserve Job function, 
see Using the Reserve Job Function on page 72.
f.Cancel Job button: Selecting a print job and clicking this button cancels the selected 
print job.
g.Close button Clicking this button closes the dialog box.
h.Print button: Display the dialog box to print the held status job.
 
						

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Note:
You can see the status of the printer or information about consumables by clicking on the 
respective tab.
Note for Windows XP/XP x64 users:
Shared Windows XP LPR connections and shared Windows XP Standard TCP/IP connections with 
Windows clients do not support the Job Management function.
The Job Information tab is available when the following connections are used:
Server and Client Environments:
❏When using the shared Windows 2000, Server 2003, or Server 2003 x64 LPR 
connection with Windows XP, XP x64, Me, 98, or 2000 clients.
❏When using the shared Windows 2000, Server 2003, or Server 2003 x64 Standard 
TCP/IP connection with Windows XP, XP x64, Me, 98, or 2000.
❏When using the shared Windows 2000, Server 2003, or Server 2003 x64 EpsonNet 
Print TCP/IP connection with Windows XP, XP x64, Me, 98, or 2000 clients.
Client only Environments:
❏When using the LPR connection (in Windows XP, XP x64, 2000, Server 2003, or Server 
2003 x64).
❏When using the Standard TCP/IP connection (in Windows XP, XP x64, 2000, Server 
2003, or Server 2003 x64).
❏When using the EpsonNet Print TCP/IP connection (in Windows XP, XP x64, Me, 98, 
2000, Server 2003, or Server 2003 x64).
Note:
You cannot use this function in the following situations:
❏When using an optional Ethernet interface card that does not support the Job Management 
function.
❏When the NetWare connections do not support the Job Management function.
❏When the printing jobs from NetWare and NetBEUI are displayed as “Unknown” on the Job 
Management menu.
❏Note that if the user account used to log on to a client is different from the user account used to 
connect to the server, the Job Management function is not available.
i.Refresh button: Clicking this button refreshes the information on this menu.
j.Display settings 
buttonDisplays the Display Settings dialog box to select items and the 
order they are displayed on the Job Information screen and to 
select the type of jobs to be displayed.
 
						

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Note on deleting print jobs:
You cannot delete the print job spooling on client computers running Windows Me or 98 using 
EPSON Status Monitor when the following connections are used:
❏When using the shared Windows 2000, Server 2003, or Server 2003 x64 LPR connection.
❏When using the shared Windows 2000, Server 2003, or Server 2003 x64 standard TCP/IP 
connection.
❏When using the shared Windows 2000, Server 2003, or Server 2003 x64 EpsonNet Print 
TCP/IP connection.
Notice Settings
You can make specific monitoring settings by right-clicking the tray icon on the taskbar, 
then selecting your printer name, then clicking Notice Settings. The Notice Settings dialog 
box appears.
a.Monitor the printer status 
check box:When this check box is selected, EPSON Status Monitor 
monitors the printer status during a print job is processed.
b.More Settings button: Displays the More Settings dialog box to set how to 
display the tray icon.
c. Pop-up Notice: Sets the notification to be displayed.
d.Allow monitoring of the 
shared printers check box:When this check box is selected, a shared printer can be 
monitored by other computers.
If you connect the printer via a server with Windows Point 
& Print and the server and the client are both Windows XP 
or later, it communicates with the OS communication 
function. Therefore you can monitor the printer without 
selecting this check box.
 
						

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eMore Settings button: Displays the More Settings dialog box to set how to 
communicate with the shared printer.
f.Display the Order Online 
window automatically check 
box:When this check box is selected, the Order Online 
window appears automatically when a consumable 
becomes low or reaches end of service life and keeps 
appearing once a day until the consumable is replaced.
g.Display once a day when a 
consumable is low check 
box:When this radio button is selected, the Order Online 
window appears automatically once a day when you 
start printing or display the status by accessing EPSON 
Status Monitor.
h.Display only when a 
consumable first becomes 
low check box:When this radio box is selected, the Order Online window 
appears automatically only when a consumable first 
becomes low.
i.More Settings button: Displays the More Settings dialog box in which you can 
set the URL for placing an order appears.
j.Monitor Settings button: Displays the Monitor Settings dialog box to set the 
monitoring interval.
k.Cancel button: Click this button to exit the dialog box without saving the 
settings.
l.OK  button: Click this button to save the settings and to exit the dialog 
box.
 
						

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Order Online
You can order consumables online by right-clicking the tray icon on the taskbar, then 
selecting your printer name, then clicking Order Online. The Order Online dialog box 
appears.
Note:
❏You can also order consumables online by clicking the Order Online button on the EPSON 
Status Monitor dialog box. The Order Online dialog box appears.
❏The Order Online dialog box also appears by clicking the Order Online button on the Basic 
Settings tab in the printer driver. 
a. Text box: Displays the consumables and codes.
b.Order Now/Find Dealer 
button:Connects to the URL where you can place an order and 
find the dealer nearest you.
When you click this button, a confirmation window asking 
if you wish to connect to the Web site appears. If you do 
not want this window to appear, select the Do not 
display the confirmation message before connecting 
check box in the More Settings dialog box. The More 
Settings dialog box appears by clicking the More Settings 
button in the Notice Settings dialog box.
c.Consumables button: Displays the consumables information.
d.Close button: Closes the dialog box. 
e.Do not display this window 
automatically until a 
consumable becomes low or 
reaches end of service life 
check box:When this check box is selected, the Order Online 
window appears automatically only when a consumable 
first becomes low or reaches end of service life.
 
						

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Tray Icon Settings
You can access EPSON Status Monitor by double-clicking the tray icon on the taskbar. 
The menu that appears by double-clicking the tray icon when no printing job is being 
processed depends on the settings you select. Follow the steps below to set the tray icon 
settings.
1. Right-click the tray icon on the taskbar, then select Tray Icon Settings.
2. Confirm that your printer is selected. Select the menu you wish to display from the 
Information to display drop-down list. Then click OK.
Note:
You can also access EPSON Status Monitor by right-clicking the tray icon and selecting your 
printer’s name.
 
						

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Setting Up the USB Connection
The USB interface that comes with your printer complies with Microsoft Plug and Play 
(PnP) USB specifications.
Note:
❏Only PC systems equipped with a USB connector and running Windows XP, XP x64, Me, 98, 
2000, Server 2003, or Server 2003 x64 support the USB interface.
❏Your computer must support USB 2.0 in order to use USB 2.0 as the interface to connect your 
computer to the printer.
❏Since USB 2.0 is fully compatible with USB 1.1, USB 1.1 can be used as an interface.
❏USB 2.0 is applied for Windows XP, XP x64, 2000, Server 2003, and Server 2003 x64 operating 
systems. If your operating system is Windows Me or 98, use USB 1.1 interface.
1. Access the printer driver.
2. For Windows Me or 98, click the Details tab.
For Windows XP, XP x64, 2000, Server 2003, or Server 2003 x64, click the Ports tab.
3. For Windows Me or 98, select the EPUSBX:(your printer name) USB port from the Print 
to the following port drop-down list.
For Windows XP, XP x64, 2000, Server 2003, or Server 2003 x64, select the USBXXX 
USB port in the list on the Ports tab.
Note:
This screen may vary depending on your operating system version.
4. Click OK to save the settings.