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Epson Aculaser CX16NF User Manual

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    							9. Clean the print head window by wiping it with a soft, dry cloth.
    c
    Caution:
    The area around the fuser unit is extremely hot.
    Touching anything other than the indicated levers may result in burns. If you get burned,
    immediately cool the skin under cold water, and then seek professional medical attention.
    AcuLaser CX16 Series     Printer / Copier / Scanner User’s Guide
    Maintenance     151
     
    						
    							Note:
    Decreased print quality may result if the surface of the transfer roller is touched.
    Be careful not to touch the surface of the transfer roller.
    10. Slowly insert the photoconductor unit vertically, and then push it slightly down toward you to
    finish reinstalling the photoconductor unit.
    AcuLaser CX16 Series     Printer / Copier / Scanner User’s Guide
    Maintenance     152
     
    						
    							11. Close the scanner unit.
    Note:
    Do not touch the wires and flat cable shown in the illustration.
    12. Press the Stop/Reset key.
    AcuLaser CX16 Series     Printer / Copier / Scanner User’s Guide
    Maintenance     153
     
    						
    							13. After the toner cartridges have finished rotating, open the front cover.
    14. Align the shaft on each end of the toner cartridge with its holders, and then insert the cartridge.
    AcuLaser CX16 Series     Printer / Copier / Scanner User’s Guide
    Maintenance     154
     
    						
    							Note:
    Do not touch the contact indicated in the illustration.
    15. Press in the magenta toner cartridge until it locks into place.
    16. Close the front cover.
    AcuLaser CX16 Series     Printer / Copier / Scanner User’s Guide
    Maintenance     155
     
    						
    							Long-term storage of the printer
    If the printer will not be used for a month or more, install the protective materials onto the fuser unit.
    AcuLaser CX16 Series     Printer / Copier / Scanner User’s Guide
    Maintenance     156
     
    						
    							Chapter 9
    Troubleshooting
    Introduction
    This chapter provides information to aid you in resolving machine problems you may encounter, or at
    least guide you to the proper sources for help.
    Printing a Configuration Page
    1. In the main screen, press the u or d key to select REPORT/STATUS, and then press the Select
    key.
    2. Press the u or d key to select REPORT, and then press the Select key.
    3. Press the u or d key to select CONFIGURATION PAGE, and then press the Select key.
    4. Press the Start-B&W key or the Start-Color key.
    Preventing Media Misfeeds
    Make sure that...
    Media matches the machine specifications.
    Media is flat, especially on the leading edge.
    The machine is on a hard, flat, level surface.
    You store media in a dry location away from moisture and humidity.
    You always adjust the media guides in Tray 1 after inserting the media (a guide that is not properly adjusted can cause
    poor print quality, media misfeeds, and machine damage).
    You load the media printing-side up in the tray (many manufacturers place an arrow on the end of the wrapper to indicate
    the printing side).
    AcuLaser CX16 Series     Printer / Copier / Scanner User’s Guide
    Troubleshooting     157
     
    						
    							Avoid...
    Media that is folded, wrinkled, or excessively curled.
    Double feeding (remove the media and fan the sheets—they may be sticking together).
    Loading more than one type/size/weight of media in a tray at the same time.
    Overfilling the trays.
    Allowing the output tray to overfill (the output tray has a 100 sheet capacity—misfeeding may occur if you allow more than
    100 sheets of media to accumulate at one time).
    Clearing Media Misfeeds
    To avoid damage, always remove misfed media gently, without tearing it. Any piece of media left in the
    machine, whether large or small, can obstruct the media path and cause further misfeeds. Do not
    reload media that has misfed.
    Note:
    The image is not fixed on the media before the fusing process. If you touch the printed surface, the toner
    may stick to your hands, so be careful not to touch the printed face when removing the misfed media.
    Make sure not to spill any toner inside the machine.
    c
    Caution:
    ❏Unfused toner can mess your hands, clothes, or anything else it gets on.
    If you accidentally get toner on your clothes, lightly dust them off as best as you can. If some
    toner remains on your clothes, use cool, not hot water, to rinse the toner off. If toner gets on
    your skin, wash it off with cool water and a mild soap.
    ❏If you get toner in your eyes, wash it out immediately with cool water and consult a doctor.
    If, after clearing the media misfeed, the misfeed message in the message window persists, open and
    close the scanner unit. This should clear the misfeed message.
    AcuLaser CX16 Series     Printer / Copier / Scanner User’s Guide
    Troubleshooting     158
     
    						
    							Media Misfeed Messages and Clearing Procedures
    Media Misfeed Message Page Reference
    CHECK TRAY1 PAPER
    LOAD PAPER (
    1xx)
    (PRESS START KEY)This message appears in the following cases.
    ❏When no media is loaded in Tray 1
    ❏When a misfeed has occurred in Tray 1
    With the first case, load media into the tray, and then press the Start key.
    With the second case, refer to “Clearing a Media Misfeed From Tray 1” on
    page 169.
    FUSER JAM
    OPEN TOP COVER“Clearing a Media Misfeed in the Machine” on page 160
    ORIGINAL DOC. JAM
    OPEN DOC.FEED COVER“Clearing a Media Misfeed from the ADF (AcuLaser CX16NF only)” on
    page 174
    OUTPUT JAM
    OPEN TOP COVER“Clearing a Media Misfeed in the Machine” on page 160
    TRANSFER JAM
    OPEN TOP COVER“Clearing a Media Misfeed in the Machine” on page 160
    TRAY2 JAM
    OPEN TOP COVER“Clearing a Media Misfeed in Tray 2 (AcuLaser CX16NF only)” on page
    170
    DUPLEX JAM
    OPEN DUPLEX COVER“Clearing a Media Misfeed from the Duplex Option (AcuLaser CX16NF
    only)” on page 176
    DUPLEX JAM
    OPEN TOP/DUPLEX“Clearing a Media Misfeed in the Machine” on page 160 and “Clearing a
    Media Misfeed from the Duplex Option (AcuLaser CX16NF only)” on
    page 176
    AcuLaser CX16 Series     Printer / Copier / Scanner User’s Guide
    Troubleshooting     159
     
    						
    							Clearing a Media Misfeed in the Machine
    1. Open the scanner unit.
    Note:
    If there is paper in the output tray, remove it, and then fold up the output tray before opening the
    scanner unit.
    Note:
    Do not touch the wires and flat cable shown in the illustration.
    AcuLaser CX16 Series     Printer / Copier / Scanner User’s Guide
    Troubleshooting     160
     
    						
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