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Epson Aculaser M 2000 Service Manual

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    							EPSON AcuLaser C9200NRevision D
    Troubleshooting      Service Call Error 121
    ConfidentialE553: FUSING COOLING FAN MOTOR /2S FAILURE TO TURNE554: OZONE VENTILATION FAN MOTORS FAILURE TO TURN
    E555: POWER SUPPLY COOLING FAN MOTORS FAILURE TO TURNE556: COOLING FAN MOTOR 2S FAILURE TO TURN
    Relevant Electrical Parts
    †
    Fusing Cooling Fan Motor/2(M11)
    †
    Mechanical Control Board (PWB-M)
    Step
    Action
    Connection Diagram
    Control Signal
    Location
    (electrical parts)
    1
    Check the connector of motor for 
    proper connection and correct as 
    necessary.
    ---
    ---
    2
    Check the fan for possible overload 
    and correct as necessary.
    ---
    ---
    3
    M11 operation check
    PWB-M CNDM
    1-14
     (ON
    )
    PWB-M CNDM1-17 (LOCK)
    K to L-1
    4
    Change PWB-M (p.198)
    Relevant Electrical Parts
    †
    Ozone Ventilation Fan Motor (M14)
    †
    Mechanical Control Board (PWB-M)
    Step
    Action
    Connection Diagram
    Control Signal
    Location
    (electrical parts)
    1
    Check the connector of motor for 
    proper connection and correct as 
    necessary.
    ---
    ---
    2
    Check the fan for possible overload 
    and correct as necessary.
    ---
    ---
    3
    M14 operation check
    PWB-M CNDM
    1-14
     (ON
    )
    PWB-M CNDM1-17 (LOCK)
    K to L-1
    4
    Change PWB-M (p.198)
    Relevant Electrical Parts
    †
    Power Supply Cooling Fan Motor/1 (M8)
    †
    Mechanical Control Board (PWB-M)
    Step
    Action
    Connection Diagram
    Control Signal
    Location
    (electrical parts)
    1
    Check the connector of motor for 
    proper connection and correct as 
    necessary.
    ---
    ---
    2
    Check the fan for possible overload 
    and correct as necessary.
    ---
    ---
    3
    M8 operation check
    PWB-M CN
    LV
    3-2 (ON
    )
    PWB-M CNLV3-3 (LOCK)
    C-27
    4
    Change PWB-M (p.198)
    ---
    ---
    Relevant Electrical Parts
    †
    Cooling Fan Motor/2 (M22)
    †
    Mechanical Control Board (PWB-M)
    Step
    Action
    Connection Diagram
    Control Signal
    Location
    (electrical parts)
    1
    Check the connector of motor for 
    proper connection and correct as 
    necessary.
    ---
    ---
    2
    Check the fan for possible overload 
    and correct as necessary.
    ---
    ---
    3
    M22 operation check
    ---
    ---
    4
    Change PWB-M (p.198)
    ---
    --- 
    						
    							EPSON AcuLaser C9200NRevision D
    Troubleshooting      Service Call Error 122
    ConfidentialE600: CYAN TCR SENSOR ADJUSTMENT FAILUREE601: MAGENTA TCR SENSOR ADJUSTMENT FAILUREE602: YELLOW TCR SENSOR ADJUSTMENT FAILURE
    E603: BLACK TCR SENSOR ADJUSTMENT FAILURE
    Relevant Electrical Parts
    †
    Photoconductor Unit /C
    †
    Photoconductor Unit /M
    †
    Photoconductor Unit /Y
    †
    Toner Supply Motor Y/M (M6)
    †
    Toner Supply Motor C/K (M7)
    †
    Mechanical Control Board (PWB-M)
    †
    Controller Board (PWB-P)
    Step
    Action
    Connection Diagram
    Control Signal
    Location
    (electrical parts)
    1
    Clean the TCR Sensor window 
    on the underside of the 
    Photoconductor Unit if dirty
    ---
    ---
    2
    M6, M7 operation check
    PWB-M CNDM2
    -10 to 13 (
    M6
    )
    PWB-M CNDM3-10 to 13 (M7)
    C-22C-23
    3
    Reinstall Photoconductor Unit
    ---
    ---
    4
    Change Photoconductor Unit
    ---
    ---
    5
    Change PWB-M (p.198)
    ---
    ---
    6
    Change PWB-P (p.198)
    ---
    ---
    Relevant Electrical Parts
    †
    Photoconductor Unit /K
    †
    Toner Supply Motor C/K (M7)
    †
    Mechanical Control Board (PWB-M)
    †
    Controller Board (PWB-P)
    Step
    Action
    Connection Diagram
    Control Signal
    Location
    (electrical parts)
    1
    Clean or correct each contact of the 
    Photoconductor Unit if faulty.
    ---
    ---
    2
    M7 operation check
    PWB-M CNDM3-10 to 13
    C-23
    3
    Reinstall Photoconductor Unit /K
    ---
    ---
    4
    Change Photoconductor Unit /K
    ---
    ---
    5
    Change PWB-M (p.198)
    ---
    ---
    6
    Change PWB-P (p.198)
    ---
    --- 
    						
    							EPSON AcuLaser C9200NRevision D
    Troubleshooting      Service Call Error 123
    ConfidentialE610: 1ST IMAGE TRANSFER ATVC (COLOR) FAILUREE611: 1ST IMAGE TRANSFER ATVC (K) FAILURE
    Ì
    E612: 2ND IMAGE TRANSFER ATVC FAILURE
    Relevant Electrical Parts
    †
    Transfer Belt Unit
    †
    Transfer Roller
    †
    High Voltage Unit
    Step
    Action
    Connection Diagram
    Control Signal
    Location
    (electrical parts)
    1
    Check if the Transfer Roller and 
    Transfer Belt are dirty and correct as 
    necessary.
    ---
    ---
    2
    Change High Voltage Unit (p.230)
    ---
    ---
    3
    Change Transfer Belt Unit (p.162)
    ---
    ---
    Relevant Electrical Parts
    †
    Transfer Belt Unit
    †
    High Voltage Unit
    Step
    Action
    Connection Diagram
    Control Signal
    Location
    (electrical parts)
    1
    Check if the Transfer Roller and 
    Transfer Belt are dirty and correct as 
    necessary.
    ---
    ---
    2
    Change High Voltage Unit (p.230)
    ---
    ---
    3
    Change Transfer Belt Unit (p.162)
    ---
    ---
    Relevant Electrical Parts
    †
    Transfer Belt Unit
    †
    2nd Transfer Roller
    †
    High Voltage Unit
    Step
    Action
    Connection Diagram
    Control Signal
    Location
    (electrical parts)
    1
    Check if the Transfer Roller and 
    Transfer Belt are dirty and correct as 
    necessary.
    ---
    ---
    2
    Check that the 2nd Transfer Roller is 
    properly installed and correct as 
    necessary.
    ---
    ---
    3
    Change 2nd Transfer Roller. (p.169)
    ---
    ---
    4
    Change High Voltage Unit. (p.230)
    ---
    --- 
    						
    							EPSON AcuLaser C9200NRevision D
    Troubleshooting      Service Call Error 124
    ConfidentialE620: COLOR PC DRUM SENSOR MALFUNCTION
    E621: BLACK PC DRUM SENSOR MALFUNCTION
    Relevant Electrical Parts
    †
    Transport Drive Assy
    †
    Mechanical Control Board (PWB-M)
    †
    Harness
    Step
    Action
    Connection Diagram
    Control Signal
    Location
    (electrical parts)
    1
    Check if the Detect Light Shield Plate 
    has damages and is properly installed, 
    and correct as necessary.
    ---
    ---
    2
    Check the Transport Drive Assy 
    connector for proper connection and 
    correct as necessary.
    ---
    ---
    3
    Check the PWB-M connector for 
    proper connection and correct as 
    necessary.
    ---
    ---
    4
    Change the cable that connects 
    Transport Drive Assy and PWB-M.
    ---
    ---
    5
    Change Transport Drive Assy (p.230)
    ---
    ---
    6
    Change PWB-M (p.198)
    ---
    ---
    Relevant Electrical Parts
    †
    Transport Drive Assy
    †
    Mechanical Control Board (PWB-M)
    †
    Harness
    Step
    Action
    Connection Diagram
    Control Signal
    Location
    (electrical parts)
    1
    Check if the Detect Light Shield Plate 
    has damages and is properly installed, 
    and correct as necessary.
    ---
    ---
    2
    Check the Transport Drive Assy 
    connector for proper connection and 
    correct as necessary.
    ---
    ---
    3
    Check the PWB-M connector for 
    proper connection and correct as 
    necessary.
    ---
    ---
    4
    Change the cable that connects 
    Transport Drive Assy and PWB-M.
    ---
    ---
    5
    Change Transport Drive Assy (p.230)
    ---
    ---
    6
    Change PWB-M (p.198)
    ---
    --- 
    						
    							EPSON AcuLaser C9200NRevision D
    Troubleshooting      Service Call Error 125
    ConfidentialE630: IDC SENSOR (FRONT) FAILURE
    E631: IDC SENSOR (BACK) FAILURE
    Relevant Electrical Parts
    IDC SensorStep
    Action
    Connection Diagram
    Control Signal
    Location
    (electrical parts)
    1
    Check that the IDC Sensor is properly 
    installed and correct as necessary.
    ---
    ---
    2
    Check if the IDC sensor is dirty and 
    correct as necessary.
    ---
    ---
    3
    Check the IDC Sensor connector for 
    proper connection and correct as 
    necessary.
    ---
    ---
    4
    Check the PWB-M connector for 
    proper connection and correct as 
    necessary.
    ---
    ---
    5
    Change the cable that connects IDC 
    Sensor and PWB-M.
    ---
    ---
    6
    Change the IDC Sensor.
    ---
    ---
    Relevant Electrical Parts
    IDC SensorStep
    Action
    Connection Diagram
    Control Signal
    Location
    (electrical parts)
    1
    Check that the IDC Sensor is properly 
    installed and correct as necessary.
    ---
    ---
    2
    Check if the IDC sensor is dirty and 
    correct as necessary.
    ---
    ---
    3
    Check the IDC Sensor connector for 
    proper connection and correct as 
    necessary.
    ---
    ---
    4
    Check the PWB-M connector for 
    proper connection and correct as 
    necessary.
    ---
    ---
    5
    Change the cable that connects IDC 
    Sensor and PWB-M.
    ---
    ---
    6
    Change the IDC Sensor.
    ---
    --- 
    						
    							EPSON AcuLaser C9200NRevision D
    Troubleshooting      Service Call Error 126
    ConfidentialE640: COLOR SHIFT TEST PATTERN FAILURE
     
    E641: COLOR SHIFT ADJUST FAILURE
    Relevant Electrical Parts
    †
    Transfer Belt Unit
    †
    IDC Sensor
    †
    Photoconductor Unit
    †
    PH Unit
    Step
    Action
    Connection Diagram
    Control Signal
    Location
    (electrical parts)
    1
    Check if Transfer Belt has damages 
    and correct as necessary.
    ---
    ---
    2
    Check that the IDC Sensor is properly 
    installed and correct as necessary.
    ---
    ---
    3
    Check if the IDC sensor is dirty and 
    correct as necessary.
    ---
    ---
    4
    Check the IDC Sensor connector for 
    proper connection and correct as 
    necessary.
    ---
    ---
    5
    Check the PWB-M connector for 
    proper connection and correct as 
    necessary.
    ---
    ---
    6
    Change the cable that connects IDC 
    Sensor and PWB-M.
    7
    Change IDC Sensor. (p.210)
    8
    Change Photoconductor Unit. (p.162)
    9
    Change PH Unit. (p.175)
    ---
    ---
    Relevant Electrical Parts
    †
    PH Unit (displacement)
    †
    Transfer Belt UnitStep
    Action
    Connection Diagram
    Control Signal
    Location
    (electrical parts)
    1
    Execute the correction of skew. (p.315)
    ---
    ---
    2
    Check if Transfer Belt has damages 
    and correct as necessary.
    ---
    --- 
    						
    							EPSON AcuLaser C9200NRevision D
    Troubleshooting      Service Call Error 127
    ConfidentialE701: MP TRAY RISE DESCENT ERROR
    E702: STANDARD CASSETTE ELEVATOR FAILUREE703: OPTIONAL CASSETTE1 ELEVATOR FAILUREE704: OPTIONAL CASSETTE2 ELEVATOR FAILURE
    Relevant Electrical Parts
    †
    MP tray Lift-up Sensor (PC14)
    †
    Vertical Transport Motor (M2-PC)
    †
    Control Board (PWB-Z-PC)
    Step
    Action
    Connection Diagram
    Control Signal
    Location
    (electrical parts)
    1
    Check the M2-PC connector for 
    proper connection and correct as 
    necessary.
    ---
    ---
    2
    Check the connector of M2-PC for 
    proper drive coupling and correct as 
    necessary.
    ---
    ---
    3
    PC14 I/O check, Sensor check
    PWB-M CNTRY1-10 (ON)
    C-10
    4
    M2-PC operation check
    PWB-Z PJ5Z PC-5~8
    Q-22
    5
    Change PWB-Z-PC. (p.279)
    ---
    ---
    Relevant Electrical Parts
    †
    Lift-up Sensor (PC7-PC)
    †
    Lift-up Sensor (PC7-PC)
    †
    Control Board (PWB-Z-PC)
    Step
    Action
    Connection Diagram
    Control Signal
    Location
    (electrical parts)
    1
    Check the M3-PC connector for 
    proper connection and correct as 
    necessary.
    ---
    ---
    2
    Check the connector of M3-PC for 
    proper drive coupling and correct 
    as necessary.
    ---
    ---
    3
    PC7-PC I/O check, Sensor check
    PWB-Z PJ6Z PC-3 (ON)PWB-Z PJ4Z PC-4 to 5
    V-21 to 22
    4
    M3-PC operation check
    Q-24
    5
    Change PWB-Z-PC. (p.279)
    ---
    --- 
    						
    							EPSON AcuLaser C9200NRevision D
    Troubleshooting      Service Call Error 128
    ConfidentialE900: FLASH ROM WRITE ERRORE901: RTC FAILURE
    E998: ENGINE COMMUNICATION ERROR
    Relevant Electrical Parts
    Mechanical Control Board (PWB-M)Step
    Action
    Connection Diagram
    Control Signal
    Location
    (electrical parts)
    1
    Change PWB-M. (p.198)
    ---
    ---
    2
    Contact the service support section 
    counter since the error is beyond 
    restoration in the field.
    ---
    ---
    Relevant Electrical Parts
    †
    RTC Board (PWB-R)
    †
    Mechanical Control Board (PWB-M)
    Step
    Action
    Connection Diagram
    Control Signal
    Location
    (electrical parts)
    1
    Check the connector for proper 
    connection and correct as 
    necessary.
    ---
    ---
    2
    Change PWB-R (p.198)
    ---
    ---
    3
    Change PWB-M (p.198)
    ---
    ---
    Relevant Electrical Parts
    †
    Controller Board (PWB-P)
    †
    Mechanical Control Board (PWB-M)
    Step
    Action
    Connection Diagram
    Control Signal
    Location
    (electrical parts)
    1
    Check the PWB-P connector for 
    proper connection and correct as 
    necessary.
    ---
    ---
    2
    Check the PWB-M connector for 
    proper connection and correct as 
    necessary.
    3
    Change PWB-P (p.198)
    ---
    ---
    4
    Change PWB-M (p.198)
    ---
    --- 
    						
    							EPSON AcuLaser C9200NRevision D
    Troubleshooting      Service Call Error 129
    Confidential3.3.3  Controller Related ErrorWhen a controller related error occurs, make sure to check the initial check items listed 
    below first. If the error still occurs after that, replace the part given on an error basis in 
    the Failed Parts List to perform troubleshooting.†
    Initial Check„
    Power the printer off and on several times.
    „
    Check that the printer is grounded properly.
    „
    Check that the connectors are connected to the controller board 
    securely and correctly.
    „
    Check that the DIMM is connected to the controller board securely and 
    correctly.
    „
    Check that the printer is not in electrically noisy environments.
    When powering the printer off and on again, do not turn it 
    on immediately after turning it off. Make sure to wait at 
    least for a few seconds before the power-on.
    Table 3-18.  Failed Parts List
    Sort
    Error Code
    Description
    Error-causing hard ware (or factor)
    Controller 
    Board
    Code DIMM
    Std. RAM 
    DIMM
    Opt. RAM 
    DIMM
    Video I/F 
    Cable
    Mechanical 
    Control 
    Board
    Noise, etc.
    C
    0000-0799
    CPU error
    √
    √
    C
    0800
    IPL error (controller defect)
    √
    √
    C
    0998
    Engine communication error (only when power-on)
    √
    √
    √
    C
    0999
    Flash ROM has no program data
    √
    C
    1000
    Standard RAM error (not installed, etc.)
    √
    C
    1001
    Standard RAM error (standard stack is undefined, etc.)
    √
    C
    1002
    Standard RAM error (standard size is undefined, etc.)
    √
    C
    1003
    Optional RAM error
    √
    C
    1010
    Verification error
    √
    C
    1020
    RAM error (slot 0)
    √
    √
    C
    1021
    RAM error (slot 1)
    √
    √
    C
    1100
    ROM checksum error (font)
    √
    C
    1101
    ROM checksum error (font)
    √
    C
    1110
    ROM checksum error (font)
    √
    C
    1111
    ROM checksum error (font)
    √
    C
    1120
    ROM checksum error (program)
    √
    C
    1121
    ROM checksum error (program)
    √
    C
    1122
    ROM checksum error (program)
    √ 
    						
    							EPSON AcuLaser C9200NRevision D
    Troubleshooting      Service Call Error 130
    Confidential
    C
    1123
    ROM checksum error (program)
    √
    C
    1200
    EEPROM writing error
    √
    C
    1210
    EEPROM writing times limit
    √
    C
    1300
    RTC error
    √
    C
    1400
    Engine initialization error
    √
    C
    1500
    CCNV hardware error
    √
    C
    1550
    Initialization hardware error for SRAM for compression
    √
    C
    1600
    Video series hardware error
    √
    C
    1610
    Video series hardware error
    √
    C
    1700
    Loopback test of network board
    C
    1702
    Network board uninstalled
    C
    1710
    Token Ring hard ware error
    C
    1800
    SPD of DIMM error
    √
    C
    1999
    Other hardware errors
    √
    C
    2000
    Software error
    √
    Table 3-18.  Failed Parts List
    Sort
    Error Code
    Description
    Error-causing hard ware (or factor)
    Controller 
    Board
    Code DIMM
    Std. RAM 
    DIMM
    Opt. RAM 
    DIMM
    Video I/F 
    Cable
    Mechanical 
    Control 
    Board
    Noise, etc. 
    						
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