Epson B 1100 Service Manual
Have a look at the manual Epson B 1100 Service Manual online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 1734 Epson manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
WorkForce 1100/Epson Stylus Office T1110/B1100/T1100/Epson ME Office 1100 Revision C Troubleshooting Overview 51 Confidential Dot missing and mixed colorsAlthough inks are ejected from the Print Head to the Cap, the trouble still occurs after executing a cleaning cycle or replacing the Ink Cartridges.Relay Head FFC 1. Check that the Relay Head FFC is securely connected to the Main Board connectors CN11, CN12, and CN13. 2. Check that the Relay Head FFC is securely connected to the CR Relay Board connectors CN3 and CN4.1. Connect the Relay Head FFC to the Main Board connectors CN11, CN12, and CN13. 2. Connect the Relay Head FFC to the CR Relay Board connectors CN3 and CN4. 3. Check the Relay Head FFC for damages. 3. Replace the Relay Head FFC with a new one. If the trouble still occurs after replacing it, replace the Print Head with a new one. Head FFC 1. Check that the Head FFC is securely connected to the CR Relay Board connectors CN1 and CN2. 2. Check that the Head FFC is securely connected to the Print Head connectors.1. Connect the Head FFC to the CR Relay Board connectors CN1 and CN2. 2. Connect the Head FFC to the Print Head connectors. Table 3-12. Print Quality Troubles Observed FaultsDetails of the FaultFaulty Part/ Part NameCheck PointRemedy Relay Head FFC Head FFC Print Head connectorHead FFC
WorkForce 1100/Epson Stylus Office T1110/B1100/T1100/Epson ME Office 1100 Revision C Troubleshooting Overview 52 Confidential Dot missing and mixed colorsAlthough inks are ejected from the Print Head to the Cap, the trouble still occurs after executing a cleaning cycle or replacing the Ink Cartridges.Head FFC 3. Check the Head FFC for damages. 3.Replace the Head FFC with a new one. If the trouble still occurs after replacing it, replace the Print Head with a new one. Ink System Unit Cleaner Blade1. Check if the Cleaner Blade is covered with paper dust or is bent. 1. Replace the Ink System Unit with a new one. Main Board 1. Check the Main Board for damages. 1. Replace the Main Board with a new one. Table 3-12. Print Quality Troubles Observed FaultsDetails of the FaultFaulty Part/ Part NameCheck PointRemedy Cleaner Blade
WorkForce 1100/Epson Stylus Office T1110/B1100/T1100/Epson ME Office 1100 Revision C Troubleshooting Overview 53 Confidential Horizontal or vertical banding / Getting smearedAlthough inks are ejected from the Print Head to the Cap, the trouble still occurs after executing a cleaning cycle or replacing the Ink Cartridges.Relay Head FFC 1. Check that the Relay Head FFC is securely connected to the Main Board connectors CN11, CN12, and CN13. 2. Check that the Relay Head FFC is securely connected to the CR Relay Board connectors CN3 and CN4.1. Connect the Relay Head FFC to the Main Board connectors CN11, CN12, and CN13. 2. Connect the Relay Head FFC to the CR Relay Board connectors CN3 and CN4. 3. Check the Relay Head FFC for damages. 3. Replace the Relay Head FFC with a new one. If the trouble still occurs after replacing it, replace the Print Head with a new one. Head FFC 1. Check that the Head FFC is securely connected to the CR Relay Board connectors CN1 and CN2. 2. Check that the Head FFC is securely connected to the Print Head connectors.1. Connect the Head FFC to the CR Relay Board connectors CN1 and CN2. 2. Connect the Head FFC to the Print Head connectors. Table 3-12. Print Quality Troubles Observed FaultsDetails of the FaultFaulty Part/ Part NameCheck PointRemedy Relay Head FFC Head FFC Print Head connectorHead FFC
WorkForce 1100/Epson Stylus Office T1110/B1100/T1100/Epson ME Office 1100 Revision C Troubleshooting Overview 54 Confidential Horizontal or vertical banding / Getting smearedAlthough inks are ejected from the Print Head to the Cap, the trouble still occurs after executing a cleaning cycle or replacing the Ink Cartridges.Head FFC 3. Check the Head FFC for damages. 3.Replace the Head FFC with a new one. If the trouble still occurs after replacing it, replace the Print Head with a new one. Print Head 1. Check if the print quality recovers after running a cleaning or replacing the Ink Cartridges.1. Run the cleaning and replace the Ink Cartridges several times. If the trouble still occurs, replace the Print Head with a new one. Main Board 1. Check the Main Board for damages. 1. Replace the Main Board with a new one. Table 3-12. Print Quality Troubles Observed FaultsDetails of the FaultFaulty Part/ Part NameCheck PointRemedy
WorkForce 1100/Epson Stylus Office T1110/B1100/T1100/Epson ME Office 1100 Revision C Troubleshooting Overview 55 Confidential Vertical or horizontal banding / Color shadingThe printout has banding vertical to the CR moving direction and is not evenly colored. * If the trouble still occurs after doing all measures described in the right-hand columns, replace the CR Motor with a new one.Adjustment1. For printing in the Bi-D mode, check that the Bi-D Adjustment has been performed properly.1. Perform Bi-D Adjustment to eliminate displacements between the upper and lower lines. Refer to Chapter 5 ? Adjustment ?. Print Head1. Run a Nozzle Check, and check the printed pattern if it has broken lines or missing segments.1. Perform the Head Cleaning, then check the Nozzle Check Pattern. Refer to Chapter 5 ?Adjustment?. If the trouble still occurs, replace the Print Head with a new one. Carriage Shaft1. Check the surfaces of the Carriage Shaft for foreign matter. 1. Remove foreign matter from the Carriage Shaft. 2. Check that the Carriage Shaft is fully lubricated with grease.2. Wipe the grease applied to the Carriage Shaft with a dry, soft cloth, and then apply G-71 grease. Refer to Chapter 6 ? Maintenance ?. 3. Check that the Carriage Shaft is mounted horizontally.3. Reassemble the Carriage Shaft correctly. 4. Check the Carriage Shaft for damages.4. Replace the Carriage Shaft with a new one. Narrow stripes of the same width appear horizontally to the CR moving direction. * If the trouble still occurs after doing all measures described in the right-hand columns, replace the PF Motor with a new one. Printer Driver and the Paper1. Check if appropriate paper is used in accordance with the Printer Driver settings.1. Use the appropriate type of paper in accordance with the Printer Driver. Print Head1. Run a Nozzle Check, and check the printed pattern if it has broken lines or missing segments.1. Perform the Head Cleaning, then check the Nozzle Check Pattern. Refer to Chapter 5 ?Adjustment?. If the trouble still occurs, replace the Print Head with a new one. PF Roller Shaft1. Check the surface of the PF Roller Shaft for foreign matter.1. Clean the PF Roller surface carefully. 2. Check the PF Roller Shaft for damages.2. Replace the PF Roller with a new one. Table 3-12. Print Quality Troubles Observed FaultsDetails of the FaultFaulty Part/ Part NameCheck PointRemedy Direction of CR movement Direction of CR movement
WorkForce 1100/Epson Stylus Office T1110/B1100/T1100/Epson ME Office 1100 Revision C Troubleshooting Overview 56 Confidential Vertical or horizontal banding / Color shadingWhen printing at 360 dpi, horizontal banding and color unevenness appears at a constant frequency.Adjustment1. Check that PF Adjustment has executed properly.1. Perform PF Adjustment properly. Refer to Chapter 5 ? Adjustment ?. 2. Check for Dot missing.2. Replace the Ink System Unit with a new one. Star Wheel Rollers traces appear in the CR moving direction. Paper EJ Frame Assy.1. Check that the Star Wheel Units have not come off or the Star Wheel Rollers turns normally.1. Install the Star Wheel Units to the Paper EJ Frame Assy correctly. Printout is faint or blurry. Printer Driver and the Paper1. Check that adequate paper is used according to the setting of the Printer Driver.1. Use the appropriate type of paper in accordance with the Printer Driver. Print Head1. Using the Adjustment Program, check that the correct Head ID has been written to the EEPROM.1. Using the Adjustment Program, enter the 10- digit code of the Head ID to the EEPROM. Refer to Chapter 5 ? Adjustment ?. The bottom of the printout is not evenly colored. Adjustment1. Check if the Positioning Adjustment of PF Roller Shaft Retainer has been performed properly.1. Make adjustments according to the specified adjustment priority. Refer to Chapter 5 ? Adjustment ?. Paper EJ Roller traces appear on the printout.Traces of the Paper EJ Roller appear on the printed paper. Printer Driver and the Paper1. Check if appropriate paper is used in accordance with the Printer Driver settings.1. Use the appropriate type of paper in accordance with the Printer Driver. Front and Rear Paper EJ Roller Assys. 1. Check if the Paper EJ Roller is clean or not.1. Clean the Paper EJ Roller with a soft cloth. Table 3-12. Print Quality Troubles Observed FaultsDetails of the FaultFaulty Part/ Part NameCheck PointRemedy Paper EJ Frame Assy. Star Wheel Units
WorkForce 1100/Epson Stylus Office T1110/B1100/T1100/Epson ME Office 1100 Revision C Troubleshooting Overview 57 Confidential The printout is stained with ink.The non-printed side or the bottom of the printout is dirty with ink.Front Paper Guide Pad1. Check that heaps of ink are not formed on the Front Paper Guide Pad and that the Front Paper Guide Pad is installed securely and evenly in the setting position.1. If heaps of ink are formed, replace the Front Paper Guide. If it has been confirmed that the Ink pads have risen, reinstall the Front Paper Guide Pad correctly. When the paper size in the sent print data is larger than the size of the fed paper, data are printed on the Front Paper Guide, extending off the paper. PW sensor1. Check that the PW Sensor FFC is connected.1. Connect the PW Sensor FFC. 2. Check that the PW Sensor is not faulty.2. Replace the PW Sensor with a new one. Ink smudges appear on the blank area of the printout. Paper EJ Frame Assy.1. Check the Star Wheel Rollers for ink stain.1. Clean the Star Wheel Rollers with a soft cloth. Front Paper Guide1. Check the Front Paper Guide for ink stain.1. Clean the Front Paper Guide with a soft cloth. Front Paper Guide Pad1. Check if ink heaps are formed on the Front Paper Guide Pad.1. Replace the Front Paper Guide with a new one. Table 3-12. Print Quality Troubles Observed FaultsDetails of the FaultFaulty Part/ Part NameCheck PointRemedy Front Paper Guide PadFront Paper Guide
WorkForce 1100/Epson Stylus Office T1110/B1100/T1100/Epson ME Office 1100 Revision C Troubleshooting Overview 58 Confidential The printout is stained with ink.Ink smudges appear on the blank area of the printout.Front and Rear Paper EJ Roller Assys1. Check the Front and Rear Paper EJ Roller Assys for ink stain.1. Clean the Front and Rear Paper EJ Roller Assys with a soft cloth. Driven Roller Shaft1. Check the Driven Roller Shaft for ink stain.1. Clean the Driven Roller Shaft with a soft cloth. Ink System Unit1. Check that wiping operation was performed properly.1. Install the Cleaner blade correctly or replace it with a new one. Table 3-12. Print Quality Troubles Observed FaultsDetails of the FaultFaulty Part/ Part NameCheck PointRemedy Driven Roller Shaft Rear Paper EJ Roller AssyFront Paper EJ Roller Assy Cleaner Blade
WorkForce 1100/Epson Stylus Office T1110/B1100/T1100/Epson ME Office 1100 Revision C Troubleshooting Overview 59 Confidential The printout is stained with ink.Ink smudges appear on the blank area of the printout.PF Roller Shaft1. Check the PF Roller Shaft for ink stain.1. Clean the PF Roller Shaft with a soft cloth. The printout is grainy.Images are printed grainy in all print modes. Or the image looks rough.Adjustment Main Board Print Head1. Check that PG, Bi-D and Head Angular Adjustments have been made properly.1. Make the adjustments according to the specified adjustment priority. Refer to Chapter 5 ? Adjustment ?. 2. Print the adjustment check patterns and check if they are grainy.2. If the images look still grainy after adjustment, replace the Main Board with a new one. When printed at 5760 dpi, the printed images are poor or grainy. Adjustment Main Board Print Head1. After making sure that PG, Bi-D and Head Angular Adjustments have been made correctly, check whether PW Sensor has been adjusted properly.1. Make the adjustment according to the specified adjustment priority. Refer to Chapter 5 ? Adjustment ?. 2. Print the adjustment check patterns and check if the printed images are still poor or grainy.2. If the image quality does not improve after the adjustment, replace the Print Head and Main Board in this order, and check the image graininess. Regarding hue of imagesThe whole image is reddish.Adjustment Print Head1. Check if the PG has been adjusted properly.1. Make the adjustment according to the specified adjustment priority. Refer to Chapter 5 ? Adjustment ?. 2. Check that Bi-D and Head Angular Adjustments have been made properly.2. Make the adjustments according to the specified adjustment priority. Refer to Chapter 5 ? Adjustment ?. 3. Print the adjustment check patterns and check the image color.3. If the image color does not change after adjustment, replace the Print Head with a new one. Table 3-12. Print Quality Troubles Observed FaultsDetails of the FaultFaulty Part/ Part NameCheck PointRemedy PF Roller Shaft
WorkForce 1100/Epson Stylus Office T1110/B1100/T1100/Epson ME Office 1100 Revision C Troubleshooting Overview 60 Confidential Borderless Printing Cannot make a borderless printing (The printer prints with margins despite the borderless setting).PW sensor1. Check if the paper dust or scrap of the paper is attached to the Front Paper Guide.1. Remove the paper dust or scrap of the paper. 2. Check that PW adjustment has executed properly.2. If the borderless printing still can not be made after the adjustment, replace the PW Sensor with a new one. Refer to Chapter 5 ? Adjustment ?. Pattern misalignment for vertical lines and suchThe vertical lines are not aligned at monochrome draft printing.Adjustment1. Check that BAND printing adjustment has executed properly.3. Make the adjustment according to the specified adjustment priority. Refer to Chapter 5 ? Adjustment ?. Table 3-12. Print Quality Troubles Observed FaultsDetails of the FaultFaulty Part/ Part NameCheck PointRemedy Table 3-13. Abnormal Noise Occurrence TimingDetails of the FaultFaulty Part/ Part NameCheck PointRemedy – Printing operation is performed normally but abnormal noise is produced at power-on or during operations.Adjustment 1. Check that PF Belt Tension Adjustment has been executed properly.1. Make the adjustment according to the specified adjustment priority. Refer to Chapter 5 ? Adjustment ?. Carriage Shaft 1. Check that the Carriage Shaft is fully lubricated with grease. 1. Wipe the grease applied to the Carriage Shaft with a dry, soft cloth, and then apply grease (G- 71). Refer to Chapter 6 ? Maintenance ?.