Epson EPL N3000DTS User Manual

							238Replacing the Consumable Product 4. Attach the protective materials onto the printer, then repack 
the printer in its original box.
For short distances
Always pay attention to the following handling precautions when 
you need to move the printer for a short distance:
❏If you are moving the printer on its own, two people should 
lift and carry the printer.
Moving the printer
Follow these steps to move the printer for a short distance. 
1. Turn off the printer and remove the following items: 
❏Power cord
❏Interface cable
2. Be sure to lift the printer by the correct positions as shown 
below.
 
						

							Replacing the Consumable Product239
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Note:
The rear side of the printer is extremely heavy. Take care when you 
lift the printer.
3. When moving the printer, always keep it horizontal.
Moving the printer together with an optional lower cassette installed
Follow these steps to move the printer together with the optional 
550-Sheet Universal Paper Cassette Unit:
1. Turn off the printer and remove the following items. 
❏Power cord
❏Interface cable
2. Lift the printer together with the optional unit.
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Caution:
Do not move the printer on angled or uneven surfaces.
 
						

							240Replacing the Consumable Product
Finding a place for the printer
When relocating the printer, always choose a location that has 
adequate space for easy operation and maintenance. Use the 
following illustration as a guide for the amount of space required 
around the printer to ensure smooth operation. Dimensions 
shown in the illustrations below are in millimeters.
To install and use any of the following options, you will need the 
indicated amount of additional space.
The 550-Sheet Universal Paper Cassette Unit adds 95 mm (3.7 
in.) to the bottom of the printer. When two optional cassette 
units are installed, the printer requires 185 mm (7.3 in.) more 
space beneath the printer.
The Duplex Unit adds 72.0 mm (2.8 in.) to the back of the 
printer.
In addition to space consideration, always heed the following 
precautions when finding a place to locate the printer:
 
						

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❏Place the printer where you can easily unplug the power cord.
❏Keep the entire computer and printer system away from 
potential sources of interference, such as loudspeakers or the 
base units of cordless telephones.
❏Avoid using an electrical outlet that is controlled by wall 
switches or automatic timers. Accidental disruption of power 
can erase valuable information in your computer’s and 
printer’s memory.
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Caution:
❏Leave adequate room around the printer to allow for sufficient 
ventilation.
❏Avoid locations that are subject to direct sunlight, excessive 
heat, moisture, or dust.
❏Avoid using outlets that other appliances are plugged into.
❏Use a grounded outlet that matches the printer’s power plug. 
Do not use an adapter plug.
❏Only use an outlet that meets the power requirements for this 
printer.
 
						

							242Replacing the Consumable Product
 
						

							Troubleshooting243
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Chapter 9
Troubleshooting
Clearing Jammed Paper
If paper becomes jammed in the printer, the printer’s LCD panel 
and EPSON Status Monitor 3 provide alert messages.
Precautions for clearing jammed paper
Be sure to observe the following points when you clear jammed 
paper.
❏Do not remove jammed paper by force. Torn paper can be 
difficult to remove and might cause other paper jams. Pull it 
gently in order to avoid tearing.
❏Always try to remove jammed paper with both hands to avoid 
tearing it.
❏If jammed paper is torn and remains in the printer, or if paper 
is jammed in a place not mentioned in this manual, contact 
your dealer.
❏Make sure that the paper type that is loaded is the same as the 
Paper Type setting in the printer driver.
 
						

							244Troubleshooting
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Warning:
❏Unless specifically instructed in this guide, be careful not to 
touch the fuser, which is marked CAUTION HOT 
SURFACE, or the surrounding areas. If the printer has been 
in use, the fuser and the surrounding areas may be very hot. 
If you must touch one of these areas, wait 40 minutes to allow 
the heat to subside before doing so.
❏Do not insert your hand deep into the fuser unit as some 
components are sharp and may cause injury.
Jam A (Cover A)
When a paper jam occurs in the location shown in the illustration 
below, the Jam A message appears on the printer’s LCD panel.
Follow these steps to clear paper jams from cover A.
 
						

							Troubleshooting245
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1. Open cover A.
2. Hold the handle of the imaging cartridge and pull out.
Note:
Place the cartridge on a clean, flat surface.
 
						

							246Troubleshooting 3. Spin the green part on the pickup roller to bring out jammed 
paper.
4. Gently pull out any sheets that have fed part way into the 
printer.
 
						

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5. Reinstall the imaging cartridge.
Note:
Insert the cartridge with the arrow mark on the top of the imaging 
cartridge facing toward cover A.
6. Close cover A until it clicks shut.