HP Jornada 680/680e Series Handheld PC Users Guide
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Warranty, support, and service ï 165 For consumers in New Zealand The above warranty terms or any other warranty statement enclosed with this product, except to the extent lawfully permitted, do not exclude, restrict, or modify and are in addition to the statutory rights implied by the Consumer Guarantees Act of 1993 applicable to the sale of this product to you. If you have any queries about your rights contact the Hewlett-Packard End User Support line at 0800-733547. Year 2000 warranty Subject to all of the terms and limitations of the HP Limited Warranty Statement provided with this HP product, HP warrants that this HP product will be able to accurately process date data (including, but not limited to, calculating, comparing, and sequencing) from, into, and between the twentieth and twenty-first centuries, and the year 1999 and 2000, including leap year calculations, when used in accor- dance with the Product documentation provided by HP (including any instructions for installing patches or up- grades), provided that all other products (e.g. hardware, software, firmware) used in combination with such HP product(s) properly exchange date data. The duration of the Year 2000 warranty extends through January 31, 2001. HP makes no representation or warranty respecting the accuracy or reliability of information about non–HP prod- ucts. Such information is provided by the manufacturers of those products, and customers are urged to contact the manufacturer directly to verify Year 2000 readiness. Customer support If you have questions that this User Guide does not answer (after checking the contents and index), you can contact Hewlett-Packard Worldwide Support and Services for Hand- held Products at the telephone numbers listed in the follow- ing table. If your HP Jornada requires service, contact Hewlett-Packard for service information, shipping instruc-
166 ï HP Jornada 680/680e User’s Guide tions, and out-of-warranty service charges before you send your unit to HP for repair. In countries not listed in the table, contact your Hewlett-Packard authorized dealer or sales office. Service For diagnostic instructions and other service information, contact one of the technical support numbers listed. Please do not ship your unit for service without first contacting a Hewlett-Packard office. If your unit qualifies for in-warranty service, be ready to supply a dated proof of purchase. In countries not listed in the following table, contact your Hewlett-Packard authorized dealer or sales office. Before you contact us for help, be sure to: 1. Review the manuals whenever possible. 2. Have the following information about the product: •Model number •Serial number •Purchase date 3. Have your product ready to use. The support personnel may ask you to run tests and other operations. 4. Organize your question or problem. The more detailed information you can provide, the quicker the support personnel can help you. Web site You can also obtain product information as well as tips and hints on how to get more from your handheld product at our worldwide Web site. This computer service is provided free of charge; you pay only for telephone charges and Internet service fees. To connect to this Web site from a computer via the Internet, go to www.hp.com/jornada.
Warranty, support, and service ï 167 Contacting Hewlett-Packard worldwide You will be pleased to know that our commitment to quality does not stop at the sale. Our worldwide customer support network is available to give you personal telephone service should you need it. Telephone Argentina 54 -1-7788380 Australia61-3-88778000 Austria43-711-4201080 Belgium (Dutch) 32-2-6268806 Belgium (French) 32-2-6268807 Brazil55-11-8296612 Canada 1-905-2064663 Chile56-800-360999 China 86-10-65645959 Czech Republic420-2-61307310 Denmark45-39-294099 Finland 358-20347288 France33-1-43623434 Germany49-1-805258143 Greece30-1-6896411 Hong Kong 800-967729 Hungary36-1-3430310 India91-11-6826035 Indonesia62-21-3503408 Ireland 353-1-6625525 Israel972-9-9524848 Italy 39-2-26410350 Country/Region
168 ï HP Jornada 680/680e User’s Guide Japan 81-3-33358333 Korea 82-2-32700700 Malaysia60-03-2952566 Mexico 52-1800-4726684 Netherlands31-20-6068751 New Zealand0800-733547 Norway47-22-116299 Philippines63-2-8673551 Poland48-22-8659999 Portugal 351-1-4417199 Russia7-095-9169821 Singapore 65-2725300 South Africa27-11-4481140 Spain34-91-7820109 Sweden46-8-6192170 Switzerland41-848-801111 Taiwan886-2-7170055 Thailand66-2-6614011 Turkey 90-212-2245925 UK 44-870-6083003 USA Pre-sales Information1-800-443-1254 (toll-free, no operator is available) Support & Service 1-970-635-1000 Palmtops & Organizers (toll call) Venezuela 58-800-47888 or 58-2-2078488 Telephone Country /Region
Warranty, support, and service ï 169 All Customer Care Centers are available during office hours. Pre-sales Information in the USA is available 24 hours per day, 7 days per week. Support & Service in the USA can be contacted from 5 am to 5 pm Pacific Time, Monday through Friday.
ï 171 Appendix A Ergonomics This chapter provides guidance and hints to help you work in a comfortable and ergonomically low-risk environment. If you experience pain or discomfort while using this or any other equipment, you should stop working and review this chapter. If the discomfort continues, stop using the equipment and consult a doctor as soon as possible. Setting up and using equipment Some people experience physical discomfort while using computers. Sometimes this discomfort leads to Repetitive Strain Injury (RSI), also known as cumulative trauma disorder or repetitive motion injury. Setting up and using equipment properly can help minimize this discomfort. Well-designed and properly adjusted equipment may not be sufficient to eliminate all potential problems. How you perform your computer activities is also important. What is RSI? RSI is a type of injury caused by the irritation or inflamma- tion of soft tissues such as muscles, nerves, or tendons. In extreme cases, this irritation can lead to permanent tissue damage. RSI has been a documented problem for workers performing specific tasks such as assembly line work, meatpacking, sewing, playing musical instruments, and working with a computer. It may also result from other activities, such as tennis.
172 ï HP Jornada 680/680e User’s Guide What causes RSI? RSI is caused by certain demanding activities that exceed the body’s ability. Common factors associated with RSI include too many uninterrupted repetitions of an activity or motion, performing an activity in an awkward or unnatural posture, maintaining static posture for prolonged periods, failing to take frequent short breaks, and stress. Certain medical conditions, such as rheumatoid arthritis and diabetes, may contribute to RSI. RSI symptoms By following the guidelines on proper setup and use of equipment and work environment, the risk of developing RSI can be minimized. However, if you experience any discom- fort, seek professional advice immediately. Typically, the earlier a problem is diagnosed and treated, the easier it may be to resolve. Avoiding RSI Recent literature suggests that there may be a relationship between injury to soft tissues, especially in the hands and arms, and the prolonged use of keyboards or other equipment requiring repeated motion of the hands and forearms. Litera- ture also suggests that there are many other risk factors that may increase the chances of such soft-tissue injury. You can minimize the risk of suffering from RSI by following the guidelines detailed in this chapter. Setting up your working environment You must have enough space to move around and vary your position. To avoid eye strain, the ceiling, walls, and floors should have a medium level of reflectance (approximately 75 percent of ceiling reflectance, 40 percent of wall reflec- tance, and 30 percent of floor reflectance). Try to avoid excessive contrast between the screen and its surround- ings. The work environment should be as quiet and distrac-
Ergonomics ï 173 tion-free as possible, with background noise below 58 dBA. Where possible, relative air humidity should be in the range of 40 to 60 percent. Recommended room temperature is 19 to 23 ºC (66 to 73 ºF). If possible, adjust the tempera- ture to a comfortable level. The workplace should be well ventilated. Pay attention to your posture; relax your shoulders and keep your wrists straight. This is easier when your keyboard can be positioned right under your hands while bending your elbows at 90º. Pull your chin in to look down, and try to lean back in the chair. The backrest should support you in the hollow of your back. Reducing eye strain Have your eyes checked on a regular basis and ensure your eyeglass prescription is suitable for working on a computer screen. Look away from the screen from time to time. Focus on distant objects briefly. Blinking periodically helps to lubricate the eyes. Preventing muscle stiffness Avoid holding your muscles tense for long periods of time. Keep your fingers and body relaxed. Changing tasks fre- quently helps prevent muscle stiffness. Alternating between typing, writing, filing, and moving around in your work environment helps to keep muscles loose. Taking frequent short breaks When you are required to work on your computer for pro- longed periods of time, take short breaks frequently. As a general rule, a 5- and 10-minute break every hour is a good idea. It is better to take short breaks frequently than longer breaks less frequently. Data shows that people who work for long periods of time without a break are more prone to injury. Occasionally stretch the muscles in your hands, arms, shoulders, neck, and back. You should stretch at least once an hour.