Key Voice Voice Processing System Installation And Maintenance Manual

INSTALLATION AND MAINTENANCE MANUAL 4/002-82. Create the following directories on the NT machine:  \VMDOS, \VMDOS\M, \VMDOS\P.  Back up and
restore or copy files from the \VM, \VM\M, and \VM\P directories on the DOS-based machine into their
associated \VMDOS directories on the NT machine.
3. From the Start button at the bottom of the Windows NT desktop, select Run.
4. In the Open field of the Run dialog box, type C:\VM\DCONVERT (where C: is the drive on which
the VP system is installed) then select the...

INSTALLATION AND MAINTENANCE MANUAL 4/002-9controlled by activation codes and by the key that is attached to the parallel port on the back of the VP
system PC.  These activation codes and the key control the VP system software on the PC, so the software
will provide users access to only the optional features or number of ports that were purchased with the
system.
To upgrade a VP system so additional ports are available or so access to certain features is allowed, you
must obtain a code from your sales or...

INSTALLATION AND MAINTENANCE MANUAL 4/002-102. Shut down the KVT VOICE MAIL MANAGER SERVICE.  If the site is also running the unified messaging
feature, first also shut down the PROXY E-MAIL CLIENT SERVICE.  To stop one or both services, from
the Windows NT desktop, click on the Start button, then choose Settings / Control Panel / Services.
From the SERVICES screen that displays, highlight KVT VOICE MAIL MANAGER and click on the Stop
button.  To exit the SERVICES screen, click on the Close button.  To...

INSTALLATION AND MAINTENANCE MANUAL 4/002-11software (to activate a certain capability), you can find the code(s) printed on the invoice shipped with the
system.
· SWITCHES.TXT:  Fax Distribution, Fax Mail, Talking Classifieds, IVR, Outbound Telemarketing
· LOGINS.TXT: VCM  (DOS-based VP systems only)
· PBXLINK.TXT:  Serial-port integration
· NUMLINES.TXT:  Port additions when additional boards are added
You enter codes for NUMLINES.TXT, SWITCHES.TXT, LOGINS.TXT, and PBXLINK.TXT using teleparameters...

INSTALLATION AND MAINTENANCE MANUAL 4/002-12Before you can access the VP system database, you must log in by entering a password.  On DOS-based
VP systems, you access the password entry field by pressing  from the LINE STATUS screen (the
screen displayed when the VP system starts).  On NT-based VP systems, you access the password entry
field by clicking on the DATABASE ADMINISTRATOR icon on the Windows NT desktop.
There are two levels of password security, the Customer level (referred to as the...

INSTALLATION AND MAINTENANCE MANUAL 4/002-132.6 Upgrading VP Systems to the Latest Software VersionsUpgrading DOS-based VP Systems
Sites running DOS-based VP system versions prior to the latest available revision can obtain system
software version upgrades by contacting VP system sales or technical support representatives.  Use the
procedure below to upgrade older versions to the latest available version once you receive an upgrade
package.
To upgrade DOS-based VP System software to the version supplied...

INSTALLATION AND MAINTENANCE MANUAL 4/002-142.7 Collecting Information Needed for New VP System Setups2.7.1 Application and User Setup Information
While setting up the VP system, you may need to adjust default settings for the customer’s regular
business open hours and business closed hours.  You also need to set up Routing boxes to handle
incoming calls and set up mailboxes for subscribers who will be using the system.  The following
worksheets are provided to help the installing technician collect this...

INSTALLATION AND MAINTENANCE MANUAL 4/002-15Business Hours/Holiday Worksheet (System Supervisor Completes)Below, indicate each holiday on which the business is closed by writing the month and day.  Do not
complete the INITIAL BOX field.On the lines corresponding to each day of the week, write in 24-hourformat (for example 8:00 PM is 20:00) the normal hours the company
opens and closes for business.  If the business is open 24 hours on a
particular day, enter 0:00 as the DAY SERVICE BEGINS time and 24:00...

INSTALLATION AND MAINTENANCE MANUAL 4/002-16 

INSTALLATION AND MAINTENANCE MANUAL 4/002-17Subscriber Mailbox Information Worksheet
(System Supervisor Completes) xPhotocopy this page, then complete the form for each subscriber who is to have a mailbox.
Subscriber DataFirst name:Last name:Extension number:Should the system announce the caller’s
name to the subscriber upon transfer?Should all conversations be recorded?Paging Data(complete only if subscriber is to use the feature)Pager numberPager type (circle one)TONE          DIGITALPaging schedule...