Key Voice Voice Processing System Installation And Maintenance Manual

INSTALLATION AND MAINTENANCE MANUAL 4/001-3Routing boxes and mailboxes are the two core boxes used on VP systems.  The following table identifies
other available box types and provides a brief synopsis of how each box is used on the VP system.Box typeFunctionMailboxPerforms call transfers.  Plays personal greetings.  Takes messages.
Activates pagers. Delivers messages internally or externally.  Activates
message waiting lights.Question boxPerforms question/answer sessions.  Records caller responses...

INSTALLATION AND MAINTENANCE MANUAL 4/001-4Note: Though you may make adjustments to specific information relating to this default setup,you are urged to maintain the general configuration of Routing boxes 800, 801, and 821,Class of Service 7, and supervisor mailbox 70.  This configuration allows the VP systemto perform fundamental call processing tasks efficiently.  Maintaining it helps both theinstalling technician and VP system technical support to service the system and resolveany call processing...

INSTALLATION AND MAINTENANCE MANUAL 4/001-5Extension Length:
3 digits
Password Length:
4 digits
Default Passwords:
Equal the mailbox numbers
Mailbox 70:
Set up as the Supervisor mailbox with Class of Service 7
Prototype mailbox 9994 (characteristics are automatically assigned to all mailboxes created):
  TRANSFER TYPE:  Wait for Ring
  CLASS OF SERVICE:  0
  to:  X (signifies the mailbox number)
  CURRENTLY ENABLED:  Yes
  TRANSFER SCHEDULE:  Always
  PASSWORD:  X (signifies the mailbox number)...

INSTALLATION AND MAINTENANCE MANUAL 4/001-6you are working with an NT-based VP system, you may choose to use navigational techniques other than
those documented here to access and work with VP system screens.
With this in mind, also be advised that you may choose to use Windows tools such as File Manager or
Explorer to complete tasks that are performed from a DOS prompt on other VP systems.  Because NT-
based system users can perform these tasks from a DOS prompt or using other techniques, for the sake...

INSTALLATION AND MAINTENANCE MANUAL 4/001-7Understanding VP System NT Applications
The following illustration depicts an example of the VP system applications menu that displays on PCs
running Windows NT-based VP systems.
Note that an additional application, PBX Setup, is also provided with NT-based VP systems.  Because the
PBX Setup application should only be run the first time the system is set up, it is not included on the
applications menu.Database Administrator Application
Purpose:Allows the user to...

INSTALLATION AND MAINTENANCE MANUAL 4/001-8Message Status Viewer Application
Purpose:Allows the user to view the number of Old and New messages in mailboxes.
Location:VP system PC (but can be moved to another PC on the LAN).
Filename:BOXDISPLAY.EXE.
Interaction:Displays data stored in the KVT Database Manager service. 

INSTALLATION AND MAINTENANCE MANUAL 4/001-9Voice Mail Viewer Application
Purpose:Allows the user to view the status of the KVT Voice Mail Manager service, including
the current line activity, and the storage available. Also allows the user to enable or
disable a port on the system.
Location:VP system PC (but can be moved to another PC on the LAN).
Filename:VIEWER.EXE.
Interaction:Displays data stored in the KVT Voice Mail Manager service and provides port
enabling or disabling data to that service. 

INSTALLATION AND MAINTENANCE MANUAL 4/001-10Online Help Application
Purpose:Provides online access to the information in the Installation and Maintenance
Manual.  Information provided covers installing, setting up, and working with the VP
system using the system’s screens and telephone interface.
Location:VP system PC (but can be moved to another PC on the LAN).
Filename:DBA.HLP.
Interaction:Online help can be run as an independent application on any computer running Windows
95/98 or Windows NT.  It is...

INSTALLATION AND MAINTENANCE MANUAL 4/001-11PBX Setup Application
Purpose:  Allows the user to specify the PBX type, extension length, and other system setup and
integration-related information.
Location:  VP system PC.
Filename:  PBXSETUP.EXE.
Interaction:  Data entered by the user is used by the KVT Database Manager service. 

INSTALLATION AND MAINTENANCE MANUAL 4/001-12Understanding VP System Services
The following illustration depicts an example of a Services dialog box that displays on PCs running
Windows NT-based VP systems.  (You access this box by clicking on the Start button, then selecting
Control Panel / Services.)  The VP system services are listed below:
· Dialogic Service
· GammaLink Service
· KVT Database Manager Service
· KVT Voice Mail Manager Service
· KVT FTP Server Service
· Proxy E-mail Client Service