Lucent Technologies DEFINITY Enterprise Communication Server Release 8.2 Administrators Guide

Introduction to the DEFINITY system 
17 Understanding your configuration 
2
DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
2
Introduction to the DEFINITY 
system
This section provides you with general information about the DEFINITY ECS 
and some of the system-wide functions. It explains how to understand your 
configuration, read and use your dial plan, and shows you how to make simple 
changes such as adding extension ranges. This section also explains how to assign...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Introduction to the DEFINITY system 
18 Understanding your configuration 
2
The System Configuration screen shows all the boards on your system that are 
available for connecting phones, trunks, data modules and other equipment. You 
can see the board number, board type, circuit-pack type, and status of each board’s 
ports. The 
u entries on this screen indicate unused ports that are available for you 
to administer. These...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Introduction to the DEFINITY system 
19 Understanding the dial plan 
2
Understanding the dial plan
Your dial plan tells your system how to interpret dialed digits. For example, if you 
dial 9 on your system to access an outside line, it is actually the dial plan that tells 
the system to find an external trunk when a dialed string begins with a 9.
The dial plan also tells the system how many digits to expect for certain...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Introduction to the DEFINITY system 
20 Understanding the dial plan 
2
nDial access codes (dac)  — Allows you to use trunk access codes (TAC) 
and feature access codes (FAC) in the same range. For example, you could 
define the group 600–699 for DAC, which would allow both FAC and TAC 
in that range. Dial access codes can start with any number from 1 to 9 and 
contain up to 4 digits, * and #. In our example figure, dial...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Introduction to the DEFINITY system 
21 Adding feature access codes 
2
Adding extension ranges
You may find that as your needs grow you want a new set of extensions. Before 
you can assign a station to an extension, the extension must belong to a range that 
is defined in the dial plan. Let’s add a new set of extensions that start with 3 and 
are 4 digits long (3000–3999).
To add this set of extensions to the dial plan:
1....

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Introduction to the DEFINITY system 
22 Controlling the calls your users can make and receive 
2
Changing feature access codes
Feature access codes (FAC) allow users to activate and deactivate features from 
their phones. A user who knows the FAC for a feature does not need a 
programmed button to use the feature. For example, if you tell your users that the 
FAC for the Last Number Dialed is *33, then users can redial a...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Introduction to the DEFINITY system 
23 Controlling the calls your users can make and receive 
2
Strategies for assigning CORs
The best strategy is to make it as simple as possible for you and your staff to know 
which COR to assign when administering your system. You can create a unique 
COR for each type of user or facility, for example, call center agents, account 
executives, administrative assistants, WATS trunks, paging...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Introduction to the DEFINITY system 
24 Controlling the features your users can access 
2
Now we have to define the password.
5. Type 
change system-parameters features and press ENTER.
The Feature-Related System Parameters
 screen appears. 
6. Move to the Password to Change COR by FAC field and enter 
12344321.
This field determines whether or not the DEFINITY system requires the 
user to enter a password when they try to...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Introduction to the DEFINITY system 
25 System-wide settings 
2
System-wide settings
There are some settings that you enable or disable for the entire system, and these 
settings effect every user. You may want to look over the various System 
Parameters screens and decide which settings best meet the needs of your users. 
To see a list of the different types of parameters that control your system, type 
display...

DEFINITY ECS Release 8.2
Administrator’s Guide  555-233-506  Issue 1
April 2000
Introduction to the DEFINITY system 
26 Administering treatment for denied calls 
2
2. In the Local Coverage Subsequent Redirection/CFWD No Answer Interval 
field, type 
2.
3. Press ENTER to save your changes.
Each phone in a Call Coverage path now rings twice before the call routes 
to the next coverage point. The Local Cvg Subsequent Redirection/CFWD 
No Ans Interval field also controls the number of rings before the call...