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Lucent Technologies DEFINITY Enterprise Communications Server Release 6 Instructions Manual
Lucent Technologies DEFINITY Enterprise Communications Server Release 6 Instructions Manual
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DEFINITY Enterprise Communications Server Release 6 Maintenance for R6r Volumes 1 & 2 555-230-126 Issue 2 January 1998 Maintenance Commands Page 8-7 Contention Between Simultaneous Commands 8 Contention Between Simultaneous Commands The following limits apply to simultaneous maintenance and administration activities: nUp to 8 users can be logged into the system at the same time. nUp to 5 maintenance commands can run concurrently. ResultOne of the following results: PASS: The command successfully completed. For a test command this indicates that no errors were detected by the test. ABORT: The command was prevented from completing. See Error Code below. FAIL: Indicates that a serious error was detected by the test. See Error Code below. NO BOARD: The system does not detect a circuit pack in the location specified on the command line. CONFLICT: Another user was testing this maintenance object. EPN-DOWN: The EPN holding the MO is inaccessible. The Expansion Archangel Link may be down. DISABLED: The MO or test has been disabled by the Tier 3 disable command. NOT ASSIGNED: The location specified does not have a circuit pack administered to it. EXTRA BOARD: This result can appear for the Maintenance/Test, Call Classifier, Tone Detector, Announcement, and Speech Synthesis circuit packs. Each of these circuit packs has restrictions on how many can be in the system or a port network: Maintenance/Test circuit pack: 1 per port network Tone Detector circuit pack: up to 50 per system Call Classifier circuit pack: up to 25 per system Speech Synthesis circuit pack: 40 per system Announcement circuit pack: 1 per system Remove the extra circuit pack(s). Error CodeA number indicating the reason for a FAIL or ABORT result. For test commands and other commands that return a test result, consult the tables of test error codes under the relevant MO. For busyout, release and reset commands, see ‘‘ Common Abort and Fail Codes’’ and Test Commands.
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6r Volumes 1 & 2 555-230-126 Issue 2 January 1998 Maintenance Commands Page 8-8 Busyout and Release Commands 8 nUp to 3 maintenance commands issued from system access port (SAP) or EPN Maintenance circuit pack logins can run concurrently. The other 2 are reserved for the SYSAM and INADS ports. nUp to 5 administration commands can run concurrently. nIn general, a maintenance object or other system entity can be acted upon by only one command at a time. This restriction applies to such action commands as: —busyout — change —clear — recycle — release —set —test nIn general, only 1 SPE component can be acted upon at one time by commands such as those just mentioned. nWhen an action command is acting on a circuit pack, that circuit pack and all maintenance objects located on it are unavailable for other commands. nDisplay-only commands such as the following generally do not conflict with any other commands. —display — status —get — monitor nCertain system-wide actions such as reset system and upgrade software cannot run concurrently with any other command. nMost commands require the use of shared system resources in order to execute. When required resources are already in use, the command will abort. For example, save, restore, backup, and test disk commands all require the use of the Mass Storage System (MSS). Only one such command can run at one time. Busyout and Release Commands The busyout command places the object of the command in a maintenance busy state. In this state, the object is removed from active service and is not available for use by call processing. Services dependent on the busied out component are dropped. If the component supports a link, the link is dropped. No scheduled or periodic background tests are run on the object while it is busied out. Demand maintenance tests can be run on the object, though some
DEFINITY Enterprise Communications Server Release 6
Maintenance for R6r Volumes 1 & 2 555-230-126 Issue 2
January 1998
Maintenance Commands
Page 8-9 Busyout and Release Commands
8
tests require that the object be released to complete. A WARNING alarm with
error type 18 is logged against each busied out object. All busied out MOs can
be displayed by entering error type 18 in the Error Type field on the Hardware
Errors Report Form (see display errors). The matching release command
returns the maintenance object to service, providing the object is not otherwise
incapacitated.
On systems with duplicated SPE, busyouts are preserved across planned SPE
interchanges and level 1 system resets (Warm). System resets of level 2 or
higher release the busied out objects.
A variety of self-explanatory error messages may be displayed if the command
cannot be executed as entered. In addition to these there are a number of
numerical error codes which may be displayed in the Error Code field if the
command ABORTS or FAILS as indicated in the Result field. These are explained
in the
Common Abort and Fail Codes section of this chapter.
The following screen display shows a typical result for busyout board 1c03
(analog line circuit pack in cabinet 1, carrier c, slot 7 with three administered
ports):
The following display shows a typical result for most maintenance objects. See
‘‘
Common Output Fields’’ above for an explanation of the fields displayed.
busyout board 01C03
Command Results
Port Maintenance Name Alt. Name Result Error Code
01C03 ANL-BD PASS
01C0301 ANL-16-L 5409 PASS
01C0302 ANL-16-L 5416 PASS
01C0303 ANL-16-L 5421 PASS
01C0304 ANL-16-L 5422 PASS
01C0305 ANL-16-L 5411 PASS
Command successfully completed
busyout disk b
COMMAND RESULTS
Port Maintenance Name Alt. Name Result Error Code
01B DISK PASS
Command successfully completed
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6r Volumes 1 & 2 555-230-126 Issue 2 January 1998 Maintenance Commands Page 8-10 Common Abort and Fail Codes 8 Common Abort and Fail Codes Table 8-3 lists common error codes associated with abort and fail results for busyout, release, test, and reset commands. In addition to these, many maintenance objects have other unique error codes. Table 8-3. Common Error Codes for Busyout, Release, Test, and Reset Commands Error CodeCommand Result Description/Recommendation ABORT System resources are unavailable to run command. 1. Try the command again at 1-minute intervals up to 5 times. 0 ABORT Internal system error. 1. Retry the command at 1-minute intervals up to 5 times. 1005 ABORT A DS1 interface circuit pack could not be reset because it is currently supplying the on-line synchronization reference. 1. Use the set sync command to designate a new DS1 interface circuit pack as the on-line reference, then try the reset again. 1010 ABORT Attempt was made to busyout an object that was already busied out. 1011 ABORT Attempt was made to release an object that was not first busied out. 1015 ABORT A reset of this circuit pack requires that all maintenance objects on it be in the out-of-service state. 1. Use the busyout board command to place all objects on the circuit pack in the out-of-service state, and try the reset again. 1026 ABORT The specified TDM bus cannot be busied out because the control channel or system tones are being carried on it. You can use the set tdm PC command to switch the control channel and system tones to the other TDM bus. 1030 ABORT This command is not allowed on a circuit pack on the standby SPE. Continued on next page
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6r Volumes 1 & 2 555-230-126 Issue 2 January 1998 Maintenance Commands Page 8-11 Common Abort and Fail Codes 8 1338 ABORT The system could not execute the command on a component on the Standby SPE because an interchange was pending. 1. Refer to ‘‘ STBY-SPE (Standby SPE Maintenance)’’ in Chapter 9. 2. Try the command again after the SPE interchange occurs. 1339 ABORT The system could not execute the command on a component on the Standby SPE because an handshake communication was down. 1. Refer to ‘‘ STBY-SPE (Standby SPE Maintenance)’’ in Chapter 9. 2. Try the command again after the standby SPE is restored to service. Use status spe to determine state of standby SPE. 1347 ABORT The system could not execute the command on a component on the Standby SPE because memory refresh was not complete. 1. Refer to ‘‘ STBY-SPE (Standby SPE Maintenance)’’ in Chapter 9. 2. Try the command again after the standby SPE is restored to service. Use status spe to determine state of standby SPE. 1350 ABORT The system could not execute the command on a component on the Standby SPE because memory shadowing was not enabled. 1. Refer to ‘‘ STBY-SPE (Standby SPE Maintenance)’’ in Chapter 9. 2. Try the command again after the standby SPE is restored to service. Use status spe to determine state of standby SPE. 2012 2500 ABORT Internal system error. 2100 ABORT System resources to run this command were unavailable. 1. Try the command again at 1-minute intervals up to 5 times. Table 8-3. Common Error Codes for Busyout, Release, Test, and Reset Commands — Continued Error CodeCommand Result Description/Recommendation Continued on next page
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6r Volumes 1 & 2 555-230-126 Issue 2 January 1998 Maintenance Commands Page 8-12 Common Abort and Fail Codes 8 62524 62525 62526ABORT Maintenance is currently active on the maximum number of maintenance objects that the system can support. This condition is commonly caused by the fact that the system contains a large number of stations or trunks that have been administered, and whose circuit packs are installed, but which are not physically connected. 1. Resolve as many alarms as possible on the station and trunk MOs, or busyout these MOs to prevent maintenance activity on them. Then try the command again. NO BOARDThe circuit pack is not physically installed. EXTRA BD This result can appear for Maintenance/Test, Call Classifier, Tone Detector, Announcement and Speech Synthesis circuit packs. Each of these circuit packs has restrictions on how many can be installed in the system or in a port network. The restrictions are as follows: TN771D Maintenance/Test: 1 /port network TN748 Tone Detector: 50 /system TN744 Call Classifier: 25 /system Speech Synthesizer: 40 /system TN750 Announcement: 1 /system Remove any extra circuit packs. 1 FAIL For reset commands, the circuit pack was not successfully halted. 2 FAIL For reset commands, the circuit pack was not successfully restarted after being halted. For both results, replace the circuit pack. FAIL Refer to the applicable maintenance object in Chapter 9 . PASS The requested action successfully completed. If the command was a reset, the circuit pack is now running and should be tested. Table 8-3. Common Error Codes for Busyout, Release, Test, and Reset Commands — Continued Error CodeCommand Result Description/Recommendation Continued on next page
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6r Volumes 1 & 2 555-230-126 Issue 2 January 1998 Maintenance Commands Page 8-13 Alarm and Error Categories 8 Alarm and Error Categories The display alarms and display errors commands allow you to generate reports for certain groups of maintenance objects. By entering a category from the Table 8-4 into the Category field of the input form, you can restrict the report to only those maintenance objects included in that category. The report can be further narrowed down by using the other fields on the form. Table 8-4 is a list of the categories showing which MOs are included. Table 8-5 is sorted by MO and shows the categories containing each MO. Table 8-4. Alarm and Error Categories Category Maintenance Objects adm-connADM-CONN announceANN-PT ANN-BD ANNOUNCE bri/asaiASAI-ADJ ASAI-BD ASAI-PT ASAI-RES ABRI-PORT BRI-BD BRI-PORT BRI-SET LGATE-AJ LGATE-BD LGATE-PT cdrCDR-LNK data-modBRI-DAT DAT-LINE DT-LN-BD PDMODULE TDMODULE Continued on next page
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6r Volumes 1 & 2 555-230-126 Issue 2 January 1998 Maintenance Commands Page 8-14 Alarm and Error Categories 8 detectorDTMR-PT DETR-BD GPTD-PT TONE-BD dup-speCARR-POW DUPINT MEM-BD PROCR SPE-SELEC STBY-SPE SW-CTL TAPE environAC-POWER CABINET CARR-POW DC-POWER EMG-XFER EXT-DEV POWER RING-GEN exp-intfAC-POWER CARR-POW DC-POWER DUPINT EPN-SNTY EXP-INTF MAINT SYNC Table 8-4. Alarm and Error Categories — Continued Category Maintenance Objects Continued on next page
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6r Volumes 1 & 2 555-230-126 Issue 2 January 1998 Maintenance Commands Page 8-15 Alarm and Error Categories 8 TDM-CLK TONE-BD ext-devCUST-ALM generatrSTRAT-3 SYNC TDM-CLK TONE-PT TONE-BD inads-linkINADS infcEXP-INTF ISDN-LNK ISDN-SGRP PGATE-BD X25-PT maintMAINT mass-stDISK H-ADAPTR STO-DATA TAPE mbusDUPINT MEM-BD PROCR SW-CTL TAPE memoryMEM-BD Table 8-4. Alarm and Error Categories — Continued Category Maintenance Objects Continued on next page
DEFINITY Enterprise Communications Server Release 6 Maintenance for R6r Volumes 1 & 2 555-230-126 Issue 2 January 1998 Maintenance Commands Page 8-16 Alarm and Error Categories 8 miscCONFIG ERR-LOG MIS PROC-SAN SYSTEM TIME-DAY mmiMMI-BD MMI-LEV MMI--PT MMI-SYNC mnt-testM/T-ANL M/T-BD M/T-DIG M/T-PKT modemMODEM-BD MODEM-PT mssnetH-ADAPTR SW-CTL netconSW-CTL pktM/T-PKT PKT-BUS pms/jrnlJNL-PRNT PMS-LINK pncDS1C-BD DS1-FAC EXP-INTF FIBER-LK PNC-DUP Table 8-4. Alarm and Error Categories — Continued Category Maintenance Objects Continued on next page