Mitel Sx 200 El/ml Technicians Handbook

							Programming
131
Programming
Programming the PMS Interface
1. Determine the customer’s PMS communications protocol require-
ments: baud rate, parity, character length, and number of stop bits.
2. Form 11, Circuit Descriptor 

Program to match the protocol.

Select the Circuit Descriptor Options..
Option NameValue
Session Inactivity Timer 0
Guard Timer 2
Minimum Baud Rate match customer’s PMS
Default Baud Rate match customer’s PMS
Maximum Baud Rate match customer’s PMS
Always use Default Baud Rate when called YES
DTR Off Disconnect Timer 5
DTR to CTS Delay Timer 100
DTR Forced High YES
RTS Forced High YES
DSR Is held High when device is Idle YES
CTS Is held High when device is Idle YES
Originate a DTRX Call with Low - High transition of DTR NO
Action taken if the Idle DTE has DTR Low ( Auto-Answer ) REFUSE
ASYNC: Keyboard Origination Allowed ( Auto Baud) DISABLE
ASYNC:  ADL Auto Baud DISABLE
ASYNC:  Flow Control XON/XOFF
ASYNC:Break Key Function Transparent
ASYNC: PBX Attention Character 0
ASYNC:  Parity match customer’s PMS
ASYNC:  Character Length match customer’s PMS
ASYNC:  Number Of Stop Bits match customer’s PMS
DS2100:  Operating Mode ASYNCHRONOUS
If you make changes to a Dataset’s Circuit Descriptor after it is 
powered-up you must power down then power up the Dataset 
for the changes to take effect. 
						

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3. Form 12, Dataset Assignment

Assign the Circuit Descriptor COS, COR, and Tenant.

Ensure that the DTE profile is blank.
4. Form 04, System Options: program the following: 
System Options / TimersStatus
04  Message Waiting and Message Register Clear Print ENABLE
11  Automatic Wake-Up ENABLE
13  Automatic Wake-Up Print ENABLE
32  Outgoing Call Restriction ENABLE
108 Property Management System ENABLE
27  Room Status Audit DISABLE
33  Room Status DISABLE
34  Auto Room Status Conversion / Wake Up Print DISABLE 
						

							Programming
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Programming
5. Form 03, Class of Service Define: program the following table:
6. Form 19, Call Rerouting: program “Station Dial 0 routing

The “Station Dial 0 answer point for all tenants must be a 
Console LDN or Subattendant LDN. To allow the customer’s 
PMS to set message waiting, you must program Day, Night 1, 
and Night 2 answer points to the same LDN.

If you require different “Dial 0 answer points for Day, N1, and 
N2 use “Priority Dial 0 as an alternate method.
7. Form 34, Directed I/O: program the PMS.
8. Connect the Dataset to the programmed PLID.

All three Dataset LED’s should light. If not, verify your 
programming and hardware connections.
DeviceCOS OptionStatus
Attendant
Consoles101  Attendant Outgoing Restriction / Room Status Set Up ENABLE
105  Attendant Guest Room Key ENABLE
Room 
Telephones202  Alarm Call ENABLE
220  Do Not Disturb ENABLE
232  Message Waiting SETUP Lamp ENABLE
703  Message Register Applies ENABLE
239  Priority Dial 0 (optional - see step 6) ENABLE
244  Room Status Applies DISABLE
608  SUPERSET Status Display DISABLE
[ Tenant  _____   ]  Type Of CallDayN1N2
Station Dial 0 Routing Same LDN Same LDN Same LDN
EXT NUMPRINTOUTPRINTOUT TYPEGUARANTEED
From Form 12 PMS AUTOPRINT NO 
						

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9. Connect the customer’s PMS computer to the Dataset’s RS-232 
connector.
10. Verify that the customer’s PMS computer communicates
with the PBX.

If the PBX’s PMS interface and the customer’s PMS computer 
communicate properly, you will see an exchange of ENQ 
(Enquire) and ACK (Acknowledge) commands at the customer’s 
PMS computer.

If the PBX’s PMS interface and the customer’s PMS computer 
do not communicate properly, test the PBX’s PMS interface.
Refer to PBX and PMS Cannot Communicate (page 89). 
						

							Programming
135
Programming
Programming Call Forwarding - 
External
Call Forwarding - External forwards all calls received to a personal 
speed call key, system abbreviated dial number, or a key system 
personal speedcall.

Call Forwarding - External requires a receiver for dialing. If one is not 
available in Call Forward - Don’t Answer, forwarding is ignored. If 
one is not available during a reroute, the caller is dropped or given 
reorder tone.
1. Program the following COS options in the extension’s COS:

Enable COS Option 245 (Abbreviated Dialing Access). 

Enable COS Option 208 (Call Forwarding External). 

Disable COS Option 200 (Account Code, Forced Entry - 
External Calls) to allow call forwarding to system abbreviated 
dial numbers.
2. Enable System Option 21 (Incoming to Outgoing Call Forward) for 
a trunk or party with a single party trunk on hold to forward 
externally.
3. Program a feature access code for Feature Access Code 03 (Call 
Forwarding - All Calls).
4. CDE Form 30 - Device Interconnection Table specifies which 
devices can be connected together. For external call forwarding that 
involves two trunks, verify that they can be connected together.
Toll Control applies to the calling party for Call Forwarding - External to 
personal speed call keys or to key system personal speedcalls.The device which is calling the destination that is an external 
call forward must have COS Option 208, Call Forward External, 
enabled. 
Check for split forwarding COS 260 and COS 709. 
						

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Toll Control does not apply when forwarding to system abbreviated dial 
external numbers.
Toll Control does not apply to CO trunks which are externally call 
forwarded.
The forwarding destination is the current stored speedcall key number, 
personal abbreviated dial number, or system abbreviated dial number. 
Feature Access Codes (CDE Form 02)
Table 22 provides a list of the features which can be assigned an 
access code.On a Call Forward - Busy or Call Forward - Always call, the 
COS of the caller (trunk or extension) is checked. Keep this in 
mind when transferring calls to a phone which is externally Call 
Forwarded. 
Table 22:  Feature Access Codes 
Feature Numbers For  
LIGHTWARE 19 
Release 2.0
Feature Names
01Account Code Access
02Auto-Answer Activation
03Call Forwarding - All Calls
04Call Forwarding - Internal Only
05Call Forwarding - External Only
06Call Forwarding - I’m Here
07Call Forwarding - Cancel I’m Here
08Dial Call Pickup
09Directed Call Pickup
10Do Not Disturb
11Extension General Attendant Access
12Paging Access To Default Zone(s)
                                                                                                                                                                 (Sheet 1 of 3) 
						

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Programming
13Paging Access To Specific Zones
14TA FA S  -  A n y
15TAFAS - Local Tenant
16Hold Pickup Access (Attendant Hold Slots)
17Console Lockout Access Code
18Maintenance Functions (Test Line)
19Direct Inward System Access
20Callback Busy 
21Call Hold
22Call Hold Retrieve (Local)
23Call Hold Retrieve (Remote)
24Abbreviated Dial Access
25Clear All Features
26SUPERSET 4 Telephone Loopback Test
27Tone Demonstration
28ADL Call Setup
29ADL Disconnect
30Last Number Redial
31Executive Busy Override 
32Automatic Wakeup
33Call Park
34Node ID
35Maid In Room
36SUPERSET 4 Tel. Room Status Display
37Direct To ARS
38UCD Agent Login / Logout
39Analog Network Accept Caller’s Extension
40SUPERSET 4 Tel. Maid In Room Status Display
Table 22:  Feature Access Codes  (Continued)
Feature Numbers For  
LIGHTWARE 19 
Release 2.0
Feature Names
                                                                                                                                                                 (Sheet 2 of 3) 
						

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41Send Message
42Call Message Sender of Oldest Message
43Callback - No Answer
44ACD Login / Logout
45ACD Silent Monitoring
46Flash Over Trunk
47Program Feature Key
48Key System - Direct Paging
49Key System - Group Page Meet-Me-Answer
50Key System - Direct CO Line Select
51Key System - Store Personal Speed Call
52Key System - Retrieve Personal Speed Call
53Double Flash Over Trunk
54Analog Network Accept Call Forward Data
55Analog Network Accept Call Forward Reason
56Headset Mode On/Off
57Call Park Orbit Retrieve
Table 22:  Feature Access Codes  (Continued)
Feature Numbers For  
LIGHTWARE 19 
Release 2.0
Feature Names
                                                                                                                                                                 (Sheet 3 of 3) 
						

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Programming
Class of Service Options
(CDE Form 03)
Table 23:  Class of Service Options
Option #Class of Service Option / Name
100Attendant Bell Off
101Attendant O/G Restriction/Room Status Setup
102Attendant Display of System Alarms
103Attendant DISA Code Setup
104Attendant Flexible Night Service Setup
105Attendant Guest Room Key
106Attendant New Call Tone
107Attendant Automatic Call Forward - No Answer
108Attendant Audible Alarm
109Attendant Serial Call
11 0Attendant Abbr. Dial Confidential Number Display
111Attendant Abbreviated Dial Programming
11 2Attendant Station Busy-Out
11 3Attendant Call Block Key
11 4Attendant Trunk Busy-Out
11 5Attendant-Timed Recall (No Ans) 5 -240 s; 0=Disable
11 6Attendant-Timed Recall (Hold) 5 - 240 s; 0=Disable
11 7Attendant-Timed Recall (Camp-On) 5 - 240 s; 0=Disable
11 8Attendant Call Forward - No Answer Timer 10 - 240 s.
11 9Attendant Tone Signaling
120Attendant Conference Disable
121Attendant Station Do Not Disturb
122Attendant Setup Time/Date
123Attendant Call Forward Setup and Cancel
124Attendant Hold Position Security
125Attendant Multi-New Call Tone
126Apply Key Line Conference Warning Tone
 (Sheet 1 of 8) 
						

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150Sub-Attendant Station Setup Advisory Messages
151RESERVED
152RESERVED
153RESERVED
200Account Code, Forced Entry - External Calls
201Account Code, Forced Entry - Long Distance Calls
202Alarm Call
203Broker’s Call
204Call Block Applies (Room To Room)
205Flash For Waiting Call
206Call Forwarding - Busy
207Call Forwarding - No Answer
208Call Forwarding - External
209Call Forwarding - Always
210Call Forwarding Inhibit on Dial-In Trunks
211Call Hold and Retrieve Access
212Can Flash If Talking to an Incoming Trunk
213Can Flash If Talking to an Outgoing Trunk
214Cannot Dial a Trunk after Flashing
215Cannot Dial a Trunk if Holding or in Conference with One
216Data Security
217Direct To ARS
218Directed Call Pickup
219Discriminating Dial Tone
220Do Not Disturb
221Clear All Features
222Call Forward Inhibit on Hold Timeout
223Flash Disable
224Flash for Attendant
225Hold Pickup (Attendant Paged Access)
226Inward Restriction (DID)
227Lockout Alarm Applies
Table 23:  Class of Service Options  (Continued)
Option #Class of Service Option / Name
 (Sheet 2 of 8)