Mitel Sx 50 Dpabx Instructions Guide

							Customer Data Entry Forms 
COMMANDS 701 : 745 ARS TIME-OF-DAY TABLE PROGRAMMING 
COMMAND 7 
- 
- Start Minute 
00 - 59  Period Number 
- Start Hour 
33 
00 - 23 
Route List 001 + 200, 
000 = not programmed 
RCS 1 Route List 
I RCS 2 Route List 
I I RCS 3 Route List 
I I I 
I I 
: IdleIf gl hl i/ jI k] I Irnl n 
I I I I I I I I I II 
COMMAND 7 - 
- 
r 
Period Number 
I I I I I I I I I I I 
- Start Hour 
00 - 23 
- 
- Start Minute 
00 - 59 
Route List 001 + 200, 
000 = not programmed 
RCS 1 Route List 
RCS 2 Route List 
RCS 3 Route List 
- - - - 0 0 0 0 0 0 0 0 0 Default - - - - 0 0 0 0 0 0 0 0 0 Default 
-2 
. 
.’ 
;I 
, 2,. 
102 2-70 Revision 0 9104-091-l 02-NA Issue 3  
						

							Customer Data Entry Forms 
COMMAND 750 ARS ROUTE LIST TABLE PROGRAMMING 
r 
Route List Number (001 + 260) 
I 1 st Choice Route Number 
2nd Choice Route Number 
3rd Choice Route Numl 
3ef 
4th Choice 
Route Number 
9104-091-l 02-NA Issue 3 
Revision 0 
102 2-71  
						

							Customer Data Entry Forms 
COMMAND 
751 - ARS ROUTE TABLE PROGRAMMING 
r 
- Route Number 001 - 100 
r 
Trunk Group Number 
1 - 6 = Trunk Group 
Digit Modification Entry Number 
001 - 100 = DMT Entry Number 
_ 
r 
Toll Calls: 0 = Non-Toll Call 
1 = Toll Call 
DEFAULT VALUES 
102 2-72 
Revision 0 9104-091-l 02-NA Issue 3  
						

							Issue 5 
Uarch, $993 
SX-50@ DIGITAL PRIVATE 
AUTOMATIC BRANCH EXCHANGE. 
(DPABX) 
Features 
Description 
TM, Q-T ra emark of Mitel Corporation.  d 
@ Copyright 1993, Mite1 Corporation. 
All rights reserved. 
Printed in Canada. 
m MITEL!?  
						

							Features DescriDtion 
NOTICE 
The information contained in this document is believed to be accurate in ail 
respects but is not warranted by Mite1 Corporation (MITEL@). The informa- 
tion is subject to change without notice and should not be construed in any 
way as a commitment by Mite1 or any of its affiliates or subsidiaries. Mite1 
and its affiliates and subsidiaries assume no responsibility for any errors or 
omissions in this document. Revisions of this document or new editions of it 
may be issued to incorporate such changes. 
@ Stetomike is a registered trademark of Danavox Limited. 
8 StarSet, Starmate and Supra are registered trademarks of Plantronics Limited, 
Santa Cruz, California. 
Revision 
0 9104-091-105-NA Issue5  
						

							Table of Contents 
1. INTRODUCTION 
General ............................................................... 
105 l-l 
Reason for Reissue 
.............................. : 
....................... 105 l-l 
2. FEATURE INDEX 
General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105 2-l 
3. FEATURES DESCRIPTION 
General 
................................................... :. ............ 105 3-l 
Abbreviated Dialing 
...................................................... 105 3-2 
AccountCodes ......................................................... 
105 3-6 
AddHeld .............................................................. 
105 3-9 
Alarm Indicators 
......................................................... 105 3-l 0 
ARS Most Expensive Route Warning 
........................................ 105 3-l 2 
Associated Modem Line 
.................................................. 105 3-13 
AttendantAccess ........................................................ 
105 3-17 
Attendant and Maintenance Functions 
....................................... 105 3-l 8 
Attendant-Controlled DID Restriction 
........................................ 105 3-20 
Attendant-Switchable COS 
................................................ 105 3-21 
AttendantToneSignaling .................................................. 
105 3-23 - 
Auto-Answer ........................................................... 
105 3-24 
Auto-Hold 
............................................................. 
105 3-25 
Auto-LineDisconnect 
.................................................... 
105 3-26 
Automatic Callback 
...................................................... 105 3-27 
Automatic Diagnostics 
.................................................... 105 3-30 
Automatic Night Service 
.................................................. 105 330 
Automatic Ringdown Circuit 
................................................ 105 3-31 
Automatic Route Selection and Toll Control 
................................... 105 3-32 
Automatic Station Release 
................................................ 105 3-33 
AutomaticWake-up ...................................................... 
105 3-34 
AuxiliaryAttendant ....................................................... 
105 3-37 
BackgroundMusic ....................................................... 
105 3-41 
Behind PABX Operation 
. : 
................................................ 105 3-42 
BellOff ................................................................. 
105 3-44 
BlockProgramming.. .................................................... 
105 3-45 
Break/MakeRatio ....................................................... 
105 3-46 
CalibratedFlash ........................................................ 
105 3-46 
Call Block .............................................................. 
105 3-47 
CallDirection 
......................................... ..I ............... 
105 3-48 
Call Duration Display 
..................................................... 105 3-48 
CallForwarding ......................................................... 
105 3-49 
CallHold(Attendant) 
..................................................... 
105 3-55 
Call Hold (Extensions) 
.................................................... 105 3-57 
CallPickup ............................................................. 
105 3-59 
CallSelection ........................................................... 
105 3-63 
CallSplit .............................................................. 
105 3-63 
CallSwap/Trade ........................................................ 
105 3-64 
CallTransfer 
.......................................... . ................ 
105 3-66 
Camp-On ............................................................. 
105 3-68 
9104-091-l 05-NA 
Issue 5 Revision 0 . . 
III  
						

							Features Descriotion 
CDEBatteryBackup ..................................................... 105 3-70 
Class Of Service (COS) ................................................... 
105 3-71 
ClearAllFeatures ....................................................... 105 3-74 
Conference ............................................................ 105 3-75 
ConflictDialing .......................................................... 105 3-77 
Consoleless Operation ...................................... : ............. 105 3-78 
ContactMonitor 
..................................... ..: 
................. 105 3-80 
Data Demultiplexer ........................................................ 105 3-81 
DataDump/Load ........................................................ 105 3-82 
DataLineSecurity ....................................................... 105 3-84 
DefaultData ............................................................ 105 3-85 
Dictation Trunk ........................................................ -. 105 3-85 
DIDAttendantAccess .................................................... 105 3-86 
DID Night Answer Point .................................................... 105 3-87 
DIDRestriction .......................................................... 105 3-88 
Direct-InLines .......................................................... 105 3-89 
Direct Inward Dial (DID) Trunks ............................................. 105 3-90 
Direct Inward System Access (DISA) ........................................ 105 3-93 
Direct Line Select ........................................................ 105 3-96 
DirectTrunkSelect ...................................................... 105 3-97 
Display (Attendant Console LCD) ........................................... 105 3-98 
Display ( SUPERSET’” 4 and SUPERSET 420 Telephones) ...................... 105 3-99 
Discriminating Ringing .................................................... 105 3-l 00 
Discriminating Dial Tone .................................................. 105 3-l 00 
Distinctive Callback Ringing ................................................ 105 3-l 01 
Do Not Disturb .......................................................... 105 3-102 
E&MTrunks.. .......................................................... 105 3-106 
Executive Busy Override (Console) .......................................... 105 3-l 08 
Executive Busy Override .................................................. 105 3-l 09 
Executive Busy Override Security ........................................... 105 3-l 11 
FlashDisable ........................................................... 105 3-111 
FlashForAttendant 
.......... . ........................................... 105 3-112 
Flash Is Release ......................................................... 105 3-112 
Flexible Night Service .................................................... 105 3-l 13 
Flexible Numbering Plan .................................................. 105 3-l 15 
French System Messages ................................................. 105 3-l 16 
Handsfree Operation ...................................................... 105 3-l 17 
Headset Operation - SUPERSET Telephones ................................. 105 3-l 19 
HelpFunction 
....................................................... ...? 105 3-121 
Hotline ................................................................ 105 3-123 
HuntGroups ............................................................ 105 3-124 
IdentifiedTrunkGroup.. .................................................. 105 3-127 
Immediate Line Selection ................................................. 105 3-l 28 
Incoming Call Identification ................................................ 105 3-l 28 
IndividualTrunkAccess.. ................................................ . 105 3-129 
Internal Calls To Console Night Answer Point .................................. 105 3-l 30 
LastNumberRedial ...................................................... 105 3-131 
Line Appearances - Immediate Ring, Delay Ring, No Ring ....................... 105 3-133 
Line Status Display ...................................................... 
105 3-l 35 
LockoutAlarm .......................................................... 105 3-138 
ManualLine ............................................................ 105 3-139 
Message Register Audit ................................................... 105 3-l 40 
Message Registration .................................................... 105 3-l 41 
iv Revision 0 9104-091-l 05-NA Issue 5  
						

							Table of Contents 
MessageWaiting.. ...................................................... 
105 3-14 
Messaging - Advisory 
.................................................... 
Messaging-Call MeBack 105 3-l 48 
................................................ 105 3-151 
Meter Pulse Collection 
.................................................... 
105 3-i 58 
Microphone On/Off 
...................................................... 
105 3-157 
Mixed Station Dialing 
..................................................... 105 3-158 
Multiple tine Appearances (Key Line/MuiticalI tine) . 
............................. 105 3-l 59 
MusicOnHold ....................................... .: 
................. 105 3-160 
Name(Extension) 
....................................................... 105 3-161 
NewCallTone 
.......................................................... 105 3-164 
Night/Day Switching 
...................................................... 105 3-l 65 
Off-PremisesExtensions 
................................... ._. 
............. 105 %167 
Originateonly Extensions 
.................................................. 105 ti167 
Ovefflow .............................................................. 
105 3-168 
PagingAccess .......................................................... 
105 3-170 
PartialFlashlnhibit 
...................................................... 105 3-172 
Personal Outgoing Line 
................................................... 105 3-173 
PickupGroups 
.......................................................... 105 3-174 
Power Failure Restart 
.................................................... 105 3-174 
Power Failure Transfer 
................................................... 105 3-175 
PrinterPort ............................................................ 
105 3-176 
PrivacyRelease ......................................................... 
105 3-178 
Programming 
........................................................... 105 3-l 79 
Recall 
................................................................. 105 3-181 
Remote Maintenance Administration And Test System (RMATS) 
................... 105 3-l 83 
Restrictive Station Control 
................................................. 105 3-l 85 
Reversal Meaning 
....................................................... 105 3-186 
RingGroup ............................................................. 
105 3-187 
RoomStatus 
........................................................... 
105 3-169 
Selectable Ringing Cadence Cycle Time 
....................................... 105 3-193 
SpeakerOn/Off ......................................................... 
105 3-194 
Special DISA 
........................................................... 105 3-195 
SpeedDial ............................................................. 
105 3-196 
Station Message Detail Recording (SMDR) 
.................................... 105 3-198 
Station Message Detail Recording (SMDR) - Credit Card Calls 
.................... 
105 3-200 
Station Switchhook-Flash Timing 
........................................... 105 3-201 
SUPERSFT3Teiephones:. 
................................................ 105 3-202 
SUPERSET Telephones 
................................................. 105 3-203 
SUPERSET47OTelephones 
............................................... 105 3-204 
SUPERSET Telephones 
............................................... 
‘System Security Code Programming 105 3-205 
......................................... 105 3-206 
Swap/Trade Camp-On 
................................................... 105 3-207 
Testtine .............................................................. 
105 3-208 
TimeDisplay ........................................................... 
105 3-209 
Transfer Dial Tone 
....................................................... 105 3-210 
Transfer Security 
........................................................ 105 3-210 
Traveling COS 
.......................................................... 
105 3-211 
Trunk Alarm Control 
...................................................... 105 3-214 
Trunk Answer From Any Station (TAFAS) 
..................................... 105 3-215 
Trunk Busy-Out Enable 
................................................... 105 3-217 
Trunk Emergency Release 
................................................ 
105 3-218 
Trunk Group Overflow 
.................................................... 
105 3-218 
TrunkGroups ........................................................... 
105 %219 
910-l-1 05-NA Issue 5 Revision 0 
V 
.  
						

							Features Description 
Trunkintercepts ......................................................... 105 3-220 
Trunk Registration Meter .................................................. 105 3-222 
Trunk Signaling - DTMF Or Rotary Outpulsing ................................. 105 3-223 
Trunk-To-Trunk Plus Station Conferencing ................................... 105 3-224 
Unlimited Wait For Dial Tone ................................................. 105 3-226 
User Security Code Programming ......................... .: ................. 105 3-228 
Voice Mail Port ................................................... ; ....... 105 3-230 
Wait For Dial Tone ....................................................... 105 3-233 
APPENDIX A. NOTES ON TOLL FRAUD 
I 
General ................................................................ 105 A-l 
ARS and Digit Comparison Strings .......................................... 105 A-i 
‘ARS Routing” Class Of Service ............................................ 105 A-2 
VerifiedAuthorizationCodes ............................................... 105 A-2 
DISA and Dial-In Trunks .................................................. 105 A-2 
ONS or COV Interfaced Voice Mail / Automated Attendant Systems ................ 105 A-2 
System Abbreviated Dial .................................................. 105 A-3 
Passwords and RMATS ................................................... 105 A-3 
List of Figures 
Figure 3-l SlJPERSET4 Line Status Display Symbols . . . . . . . . . . . . . . . . . . . . . , . . 105 3-l 36 
Figure 3-2 SUPERSET41Uand 
SUPERSET Line Status Display Symbols . . . . . 105 3-137 
List of Tables . 
Table 2-l Featurelndex.. .............................................. 105 2-l 
Table 3-l Attendant and Maintenance Functions ............................ 105 3-l 8 
Table 3-2 Class-Cf-Service Options (Commands 121 -+ 129) ................. 105 3-72 
Table 3-3 Advisory Messages ........................................... 105 3-l 48 
vi Revision l/ August 1994 
. 91-l-1-A Issue 5  
						

							1 
’ INTRODUCTION 
General 
1.1 This Section describes the features and services the SX-508 DPABX supports with 
I MS55 sofhvare. The selection of features is subject to minimal constraints, allowing 
each system to be configured to meet individual requirements of the customer. 
Detailed instructions for the programming and testing of each feature are given in the 
following practice: I 
l 9104-091-210-NA, Customer Data Entry. 
1  Reason for Reissue 
I 
1.2 Section 9104-091-l 05-NA, Feature Description, has been reissued to include a 
description of the SUPERSET’” 410 and SUPERSET 420 telephones, the Digital 
Network Interface Circuit (DNIC) Line Card and the functionality provided by MS55 
software. 
9109-091-105-NA 
Issue 5 Revision 0 105 1-l