Nitsuko Digital System Multibutton Telephone Feature Handbook

-If you hear busy tone, you can dial C to
wait in line. Refer to the Camp-On
feature on page 24. Also, your display
shows, HOLD/WAIT. This indicates
the number of calls on Hold or already
camped-on to the busy extension.
3.Hang up.
To retrieve the transferred
call:1. Lift handset. 
2. Press the flashing line key for the call. 
OR 
1.Retrieve call from Hold.
Transfer
13 

Features
Account Codes
For billing or other purposes, you can enter an Account Code (a number up
to 10 digits long) to categorize your outside call. This Account Code is
included in a report that the system generates. You can enter an Account
Code manually as described below, or you can program a One-Touch Speed
Dial key for Account Code entry (see page 54). This eliminates the need to
place your call on Hold while you enter the number.
If your system has Mandatory Account Codes, you 
must enter an...

Alarm
This feature is for attendants only.
Your telephone display may show an alarm message. Alarm messages
occur when a telephone is unplugged or fails, when a line fails or when a
printed circuit card in the system equipment fails. Telephone and line
failures display as Minor Alarms. Printed circuit card failures display as
Major Alarms. Your display also shows you which extension or card
failed. Report alarms to your communications manager.
When an alarm displays, your phone does not ring normally...

Alternate Attendant
This feature is for attendants only.
Alternate Attendant allows you to reroute your incoming calls to another
extension (your Alternate Attendant). You may want to reroute calls when
you are busy or you must leave your phone. Outside calls ring at both
your extension and the Alternate Attendant. The MIC/DND and MSG
keys flash slowly while the Alternate Attendant is assigned.
When you assign the Alternate Attendant, you cancel your Selectable
Display Message (if any). The Alternate...

Automatic Call Distribution
ACD Member (Agent) 
Your extension may be in an Automatic Call Distribution group. The
members of your ACD group share responsibility for answering the
group’s calls. ACD evenly distributes the calls among the group
members. Normally, the member (agent) that has been idle the longest
gets the next call.
From time to time, you may need to temporarily remove yourself from
the group (for example, when you go to lunch). When you become Off
Duty, ACD no longer sends calls to your...

-If Agent’s key is   Agent is
 OFF. . . . . . . . . . . .  Idle
 ON . . . . . . . . . . . . .  Busy 
Flashing Slow . . . .  Off Duty
Flashing Fast . . . . .  In DND 
AND
1.On your DSS Console, press the Hotline
key for your ACD group master number. 
2.Watch your telephone display. 
-Your display shows information for the
group selected in the previous step. For
example, if your display shows, 02
L-04 00:47, you have two calls waiting
(02). The call on line 4 (L-04) has been
waiting longest: 47 seconds...

6.Hang up when through recording.
To listen to a previously
recorded announcement:1.Lift handset
2.Press ICM. 
3.Press PGM#. 
4.Dial MVL (Message Voice Listen). 
5.Dial the message number (00,02-07).
To erase all your recorded
announcements (including
OPA announcements):1.Lift handset.
2.Press ICM.
3.Press PGM#. 
4.Dial MV and press PGM#. 
-Your display shows, DELETE ALL
MSG? 
5.To erase messages, dial Y. 
- Your display shows, COMPLETED. 
OR 
To quit without erasing, dial N. 
- Your display shows,...

To adjust the volume of
Background Music:1.Press VOL UP or VOL DN while feature is
active or telephone is idle.
Call Forwarding
With Call Forwarding, you can reroute your incoming calls to another
extension or to an outside number. If you are an attendant, you cannot use
Call Forwarding. Use Alternate Attendant instead (see page 16).
To forward calls:(This may be programmed on a One-Touch
Speed Dial key. See page 54.) 
1.Press ICM. 
2.Press PGM#. 
3.Dial extension number to receive calls. 
4.Do one of...

Off-Premise Call Forwarding
You can reroute your calls to an outside (off-premise) telephone number.
For example, you can forward your calls to your cellular car phone if you
have to be on the road.
To forward calls to an
outside number:1.Press ICM
2.Press PGM#. 
3.Dial 1. 
4.Dial line number (e.g., 01). 
-You may also be able to dial a line
group code (9, 90-98). 
5.Dial telephone number that is to receive
calls. 
6.Press HF to hang up.
Call Forward System Cancel
This feature is for attendants only....

To start the Call Timer (if
you have a Timer key):1.Press Timer key. 
-The Timer key is ON. Your display
starts timing your call. Press the Timer
key before you place or answer your
call — or while idle. If your phone has
Auto Timer, it starts automatically for
outside calls. You don’t have to press
the Timer key.
To stop the Call Timer (if
you have a Timer key):1.Press Timer key. 
-The Timer key is OFF. You can stop the
timer before or after you hang up. To
restart the timer from 00:00, press the
Timer...