Panasonic Cf W2dwadzbm Owners Manual

41
Troubleshooting
Dealing with Problems (Summary)
If you encounter a problem, try the following methods.
zWindows Setup: Îbelow
zStarting up: Îbelow
zEnter Password: Îpage 42
zDisplay: Îpage 43
zSetup Utility: Îpage 44
zShutting Down: Îpage 44
zStandby/Hibernation Functions: Îpage 44
zBattery Indicator: Îpage 45
zOnscreen Reference Manual: Îpage 45
zDisk Operations: Îpage 45
zReinstalling B’s Recorder/B’s CLiP: Îpage 45
zSD Card Setup (SD Memory Card security function): Îpage 45
zFast User Switching...

Dealing with Problems (Summary)
42
Troubleshooting
When resuming from the standby or 
hibernation mode, [Enter Password] 
does not appear even if a password 
has been set in the Setup UtilityzEven when a password has been set in the [Security] menu of the Setup 
Utility, [Enter Password] does not appear when the computer resumes from 
the standby or hibernation mode. Use the Windows password as follows:
AClick the account to change in [start] - [Control Panel] - [User 
Accounts] and set the password....

43
Troubleshooting
‹Display
No display after powering onzWhen the external display is not visible
 Check your cable connection to the external display
 Confirm that your display is powered on
 Check the settings for your external display
zThe display destination may be set to the external display.
Try changing the display destination by pressing the 
Fn+F3 key.
If you want to switch the display destination repeatedly by pressing the 
Fn +   
F3 key, make sure that the display destination has switched...

Dealing with Problems (Summary)
44
Troubleshooting
When a video such as an MPEG file 
and a DVD video is being played 
with WinDVD or Windows
® Media 
Player, the display destination can-
not be switched using the 
Fn + F3 
keyzThe display destination cannot be switched while a video such as an MPEG 
file or a DVD video are playing.  Stop playing the video before switching the 
display destination
The notification area icons on the 
bottom right of the screen are hidden 
and cannot be seenzClick the...

45
Troubleshooting
‹Battery Indicator
The red indicator is lit zThe battery level is very low (the charge is approx. 9% or less).
z Connect the AC adaptor. You can use the computer when the indicator light 
is orange. If you do not have an AC adaptor, save your data and power off 
your computer. After replacing the battery pack with a fully charged one, 
turn your computer on again
The red indicator blinks zQuickly save your data and power off your computer. Disconnect the AC 
adaptor and remove the...

Dealing with Problems (Summary)
46
Troubleshooting
‹Fast User Switching Function
Some applications may not work 
properlyzWhen switching to a different user with the Fast User Switching function, 
the following problems may occur:
 Some applications may not work properly
 Key combination with the 
Fn key may not work
 It may not be possible to set the settings of the display
 The wireless LAN cannot be used
 The B’s CLiP icon will no longer be shown on the notification area and B’s 
CLiP cannot be...

47
Troubleshooting
You can use the PC Information Viewer to check the computer’s usage status, and use 
this information when calling your technical support office for advice. (If you have not 
logged on to Windows with the Administrator Authority, some information will be dis-
played as [Not Found].)
‹Running PC Information Viewer
AClick [start] - [All Programs] - [Panasonic] - [PC Information Viewer] - 
[PC Information Viewer].
Click on the items to display detailed information for each item.
zThe [PC...

48
Getting Started Troubleshooting
Information for Installed Applications
If the application software included with this computer does not operate properly, first 
carefully read “Dealing with Problems” in this manual, and onscreen Reference Manual 
as well as the help files for the application software.
If you can connect to the Internet, refer to “Frequently Asked Questions” and other sup-
port information available on the relevant homepage for the manufacturer of the appli-
cation software.
If you...

49
Troubleshooting
Reinstalling Software
‹What is “Reinstallation”? 
Reinstallation refers to formatting the hard disk, and reinstalling Windows.
‹When is “Reinstallation” necessary?
zWhen Windows does not start up, or when Windows operation is unstable and can-
not be recovered.
zWhen using the hard disk with two partitions.
‹Preparing
zYou will need the Product Recovery DVD-ROM (included).
‹Confirm the following
zRemove all peripherals and SD memory cards/MultiMedia Cards. Especially, when 
a USB...

Reinstalling Software
50
Troubleshooting
1Connect the AC adaptor.
2Change the settings in the Setup Utility.
Make the following settings.
zReturn settings to the status at the time of shipment.
zChange settings to enable startup from DVD-ROM & CD-R/RW drive.
If you change the status of the computer from that at the time of purchase, we 
recommend that you make a note of the settings that are changed.
ATurn on the computer, and press the 
F2 key while [Panasonic] boot 
screen is displayed.
The Setup...