Panasonic Dmr Bs850 Operating Instructions Manual

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Convenient functions
[Required^setting]  
≥ “Digital Audio Output” in the Setup menu ( >91)
≥ When this unit is connected to an amplifie r with an optical digital audio cable or coaxial cable and connected to a television  with an HDMI cable, 
you can enjoy the highest quality of audio  from the disc by setting “HDMI Audio Output” to “Off” in the Setup menu (> 93). In this case audio is 
only output from the amplifier not the television.
≥ Before purchasing an optical digital audi o cable (not included), check the terminal shape of the connected equipment.
∫With OPTICAL
∫With COAXIAL
Connecting VCR or Set  Top Box (Terrestrial receiver, CATV, etc.)
MPONENT
DEO OUT OUT
Y
RP
BPAV 1(TV)VIDEORGB/S VIDEO
AV 2  (EXT)VIDEORGB/S VIDEO
AV
This unit’s rear panel
VCR or Set Top Box’s 
rear panel 21-pin Scart cableConnect the unit directly to the television
If you connect the unit through an AV selector or 
video cassette recorder to the television, video 
signal will be affected by copyright protection 
systems and the picture may not be shown 
correctly.
≥
When connecting to a television with a built-
in VCR
Connect to the input terminals on the television 
side if there are both television and VCR input 
terminals.
Television
VCR
This unit
DO NOT 
Connecting an amplifier with  a digital input terminal
LNBLNBIN 2IN 2OPTICALCOAXIALDIGITAL AUDIO OUT (PCM/BITSTREAM)COMPONENT
VIDEO OUTAUDIOOUT
VIDEO
L
R
Y
RP
BP
OPTICAL IN
Optical digital audio 
cable
Do not bend sharply 
when connecting.
This unit’s rear panel
Insert the cable so its 
shape fits correctly into 
the terminal. Amplifier’s rear panel
DISHOPTICALCOAXIALDIGITAL AUDIO OUT (PCM/BITSTREAM)COMPONENT
VIDEO OUTAUDIOOUT
VIDEO
L
R
Y
RP
BP
COAXIAL IN
Coaxial cable
This unit’s rear panel Amplifier’s rear panel
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Additional connections
When connected to an HDMI compatible unit, an uncompressed digital audio and video signal is transmitted. You can enjoy high quality, digital 
video and audio with just one cord. When connecting to an HDMI-comp atible HDTV (High Definition Television), the output can be switched to 
1080p, 1080i or 720p HD video.
≥ This unit incorporates HDMI
TM (V.1.3a with Deep Colour, x.v.ColourTM, High Bit Rate Audio) technology ( >118, 119). 
≥ Video sources converted to 1920 k1080 resolution, while of high quality, will exhibit so mewhat lower subjective image resolution than true, 
native 1080p full-HD sources. See dealer for details.
≥ Please use High Speed HDMI Cables that have  the HDMI logo (as shown on the cover).
≥ When outputting 1080p signal, please use HD MI Cables 5.0 meters or less.
[Note]
≥ If you are connecting to a TV that is only compatible with  2 channel audio output, audio with 3 channels or more will be down mixed (>118) and 
output as 2 channels, even if connecting with an  HDMI cable. (Some discs cannot be down mixed.)
≥ You cannot connect this unit to DVI devic es that are incompatible with HDCP.
For units compatible with HDCP (High-Bandwidth Digital Content  Protection) copyright protection that are equipped with a digital DVI input 
terminal (PC monitors, etc.):
Depending on the unit, images may not display properly or at al l when connecting with a DVI/HDMI switching cable. (Audio cannot be output.)
Connecting with an HDMI comp atible television and receiver
Regarding VIERA Link “HDAVI ControlTM” functionWhen connecting with a Panasonic TV  (VIERA) or a receiver equipped with the “HDAVI  Control” function, linked operations would be possible. 
[> 76, Linked operations with the TV (VIERA Link “HDAVI ControlTM”/Q Link)]
≥ Non-HDMI-compliant cables cannot be utilised.
≥ It is recommended that you use Panasonic’s HDMI cable.
Recommended part number:
RP-CDHS15 (1.5 m), RP-CDHS30 (3.0 m), RP-CDHS50 (5.0 m), etc.
10BASE-T/
100BASE-TX
LNBLNBIN 1IN 1LNBLNBIN 2IN 2OPTICALCOAXIALDIGITAL AUDIO OUT (PCM/BITSTREAM)COMPONENT VIDEO OUTOUTAUDIOOUT
VIDEO
L
R
Y
RP
BPAV 1(TV)VIDEORGB/S VIDEO
AV 2  (EXT)VIDEORGB/S VIDEO
1
2
COMMON INTERFACE
13V/18V
400mA max.
HDMI INHDMI OUT
AVHDMI IN
HDMI AV OUT
This unit’s rear panel HDMI cable
HDMI cable
Television’s rear
panel
Receiver’s rear 
panel[Required^setting]
≥Set “HDMI Video Mode” and “HDMI 
Audio Output” to “On” ( >93).
(The default setting is “On”.)
Fully wired 21-pin Scart cable
Connecting with a Panasonic TV 
(VIERA)
If the 21-pin Scart cable is 
connected, the following functions 
are available.
≥
Direct TV Recording ( >76)
≥ Pause Live TV programme ( >77)
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Convenient functions
Following function will be available when  this unit is connected to the network. 
≥ This document is assuming that y ou already have a broadband connection. 
≥ This connection is not neces sary if following functions are not to be used. 
[Note]
≥ Refer to the operating instructions for the connected device.
≥ It may not work properly depending on the equipment or environment used. 
≥ Depending on the contract with the provider, you may not be able to connect multiple numbers of terminals such as this unit or computers, or an 
additional fee might be required.
≥ Use only category 5 straight LAN cables  (STP) when connecting to peripheral devices.
≥ When operating the VIERA CAST, use high-speed  internet service no less than 1.5 Mbps for SD (Standard Definition) and 6 Mbps for  HD (High 
Definition) picture quality by your local broadband company.
≥ If using slow Internet connection,  the video may not be displayed correctly.
≥ Inserting any cable other than a LAN cable in the LAN terminal can damage the unit.
Network connection
Playing back from other 
equipment on the network You can enjoy the video saved on the HDD of this unit on DLNA compatible equipment connected via a 
network. (
>79)
Enjoying VIERA CASTTMYou can access a selection of Internet services fr om the Home screen with VIERA CAST, for example 
YouTube, Picasa Web Albums. (Current as of December 2009) ( >78)
≥ VIERA CAST requires a broadband Internet connection.  Dial-up Internet connections cannot be used.
Enjoying BD-Live discs with 
InternetYou can enjoy more functions such as subtitles, exclusive images and online game
s by connecting this unit 
to the Internet. ( >46)
Automatically acquire the 
title of the CD Automatically acquire the title of the 
CD or the information about the artist. (> 75)
Update the software 
(firmware) of this unitAutomatically update the software (firmware) of this unit. (
>98)
≥ Update of the software (firmware) can be done from the broadcast too. 
≥ Make the necessary settings in “Net work Settings” after connecting. (>94)
10BASE-T/
100BASE-TXLNBLNBIN 1IN 1LNBLNBIN 2IN 2OPTICALCOAXIALDIGITAL AUDIO OUT (PCM/BITSTREAM)AC IN COMPONENT VIDEO OUTOUTAUDIOOUT
VIDEOLR
Y
RPBPAV 1(TV)VIDEORGB/S VIDEOAV 2  (EXT)VIDEORGB/S VIDEO
1
2
COMMON INTERFACE13V/18V
400mA max.
This unit’s rear panel
Internet
Straight LAN cableHub or broadband router
Telecommunications 
equipment (modem, etc) ≥
When your communication equipment (modem), etc. has no broadband 
router functions: Connect a broadband router.
When your communication equipment (modem), etc. has broadband 
router functions but there are no vacant ports: Connect a hub.
≥ The DLNA compatible device that is to be connected to the unit should be 
connected to the same hub or broadband router as the unit.
≥ Use a router that supports 10BASE-T/100BASE-TX. DLNA compatible 
equipment
Straight LAN cable
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Operations that can be performed simultaneouslyReference
(≤: Possible, –: Impossible)
§[AVCHD]  It cannot playback.
≥ Simultaneous operation is not possible while executing the “DV Au tomatic Recording” or “Flexible Recording via AV input”. 
Language code list
Enter the code with the numbered buttons.
Operations that can be performed while record ing or copying a title
Playback of HDDPlayback of 
discsPlayback of BD- VideoPlayback of still picturesPlayback of 
music recorded  on HDD
While recording to HDD in DR mode ≤≤≤–≤
While recording to HDD in XP, SP, LP, EP, or FR 
modes ≤
≤§–– ≤
While recording from DV input –– –– –
While copying in normal speed mode –– –– –
While copying in high speed mode
[With finalising or creating Top Menu ([+RW])] –––––
While copying in high speed mode
[Without finalising or creating Top Menu (
[+RW])] ≤
––––
Starting of the timer recordi ng while executing other operation
Starting of timer recording possible during the following 
operationsStarting of timer recording not possible during the following 
operations
≥ Recording the title
§ 1,  §2,  §3
≥Playing the title§ 4
≥Editing the title
≥ Copying a title in high speed mode (without finalising or creating 
Top Menu)
– Only 1 programme can be recorded
≥ Executing “DV Automatic Recording”
§ 1,  §5
≥Executing “Flexible Recording via AV input”§ 1,  §5
≥Executing Pause Live TV§ 1,  §2
§ 1
Cannot be executed when “One cable” has been selected in Auto 
Setup ( >18, 87)
§2Executing operation will terminate when 2 programmes 
simultaneous recording cannot be performed.
§3While recording an encrypted broadcast, you cannot record 
another encrypted broadcast.
§4Playback of disc will  terminate when the timer recording to disc is 
started while playing back from the disc or when the timer 
recording other than the DR mode has started while playing BD-
Video.
§ 5Executing operation will be terminated. ≥
Copying a title in normal speed mode
≥ Copying a title in high speed mode  (with finalising or creating Top 
Menu)
≥ Copying HD Video (AVCHD format)
≥ Editing still pict ures or music
≥ Copying still pictures
≥ Copying music
≥ Formatting
≥ Finalising/Creating Top Menu ( [+RW])
Abkhazian: 6566
Afar: 6565
Afrikaans : 6570
Alb anian: 8381
Amharic: 6577
Arab ic: 6582
Armenian: 7289
A ss ame se: 6583
Aymara: 6589
Azer baijani: 6590
Bas hkir: 6665
Bas que: 6985
Bengali; Bangla: 6678
Bhu tani: 6890
Bihari: 6672
Breton: 6682
B ulgarian: 6671
B urme se: 7789
Byelor ussian: 6669
Camb odian: 7577 Catalan: 6765
Chines
e: 9072
Cors ican: 6779
Croatian: 7282
Czech: 6783
Dani sh: 6865
D utch: 7876
Engli sh: 6978
E speranto: 6979
E stonian: 6984
Faroes e: 7079
Fiji: 7074
Finnis h: 7073
French: 7082
Fri sian: 7089
Galician: 7176
Georgian: 7565
German: 6869
Greek: 6976
Greenlandic: 7576
G uarani: 7178 G
ujarati: 7185
Haus a: 7265
Heb rew: 7387
Hindi: 7273
H ungarian: 7285
I c elandic:

7383
Indones ian: 7378
Interlingu a: 7365
Iri sh: 7165
Italian: 7384
Japanes e: 7465
Javane se: 7487
Kannada: 7578
Ka shmiri: 7583
Kazakh: 7575
Kirghiz: 7589
Korean: 7579
K urdis h: 7585
Laotian: 7679
Latin: 7665
Latvian, Letti sh: 7686 Lingala: 7678
Lithu
anian: 7684
Macedonian: 7775
Malaga sy: 7771
Malay: 7783
Malayalam: 7776
Maltes e: 7784
Maori: 7773
Marathi: 7782
Moldavian: 7779
Mongolian: 7778
Nau ru :7865
Nepali: 7869
Norwegian: 7879
Oriya: 7982
Pa shto, P ushto: 8083
Per sian: 7065
Poli sh: 8076
Por t uguese: 8084
P unjab i: 8065
Q uechu a: 8185 Rhaeto-Romance:
8277
Romanian: 8279
R uss ian: 8285
Samoan: 8377
San skrit: 8365
Scot s Gaelic: 7168
Ser bian: 8382
Ser bo-Croatian: 8372
Shona: 8378
Sindhi: 8368
Singhales e: 8373
Slovak: 8375 Slovenian: 8376
S omali:

8379
Spani sh: 6983
S undanes e: 8385
Swahili: 8387
Swedis h: 8386
Tagalog: 8476
Tajik: 8471Tamil: 8465
Tatar: 8484
Te l
ugu: 8469
Thai: 8472
Ti betan: 6679
Tigrinya: 8473
Tonga: 8479
T u rki sh: 8482
T u rkmen: 8475
Twi: 8487
Ukrainian: 8575
Urdu :8582
Uz bek: 8590
Vietname se: 8673
Volapük: 8679
Wel sh: 6789
Wolof: 8779
Xho sa: 8872
Yiddi sh: 7473
Yo r uba: 8979
Z ulu : 9085
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Reference
Frequently asked questions
Refer to the following items if you have any doubts about unit operations.
Can this unit receive or record High Definition 
(HD) broadcasts?
¾Yes, this unit can receive or record High Definition (HD) 
broadcasts. Record in DR recording mode. 
What do I need to play multi channel surround 
sound?
¾Connect the appropriate amplifier/receiver to the HDMI AV OUT 
terminal, the DIGITAL AUDIO OUT terminal (OPTICAL, 
COAXIAL). ( >101, 102)
Are the headphones and speakers directly 
connected to the unit?
¾ You cannot directly connect them to the unit. Connect through 
the amplifier etc. (> 100, 101, 102)
My television has Scart terminal, COMPONENT 
VIDEO IN terminals and HDMI IN terminal. Which 
should I connect with?
¾The different levels of picture quality input are listed below in 
order from highest to lowest.
HDMI IN )COMPONENT VIDEO IN  ) Scart)VIDEO IN. 
However, it will take longer for the picture output to start up 
when this unit is connected with the HDMI IN terminal. 
When are the software (firmware) updates 
broadcast?
¾ The unit shows automatically when a software (firmware) 
update has been broadcast, and also automatically updates the 
software (firmware) if the time is specified in “Software Update 
in Standby”. ( >95)
Can I play BD-Video and DVD-Video bought in 
another country?
¾ Playback of the following discs is not possible. ( >Cover)
– BD-Video discs that do not include region “B”.
– DVD-Video discs that do not include region “2” or “ALL”. 
Refer to the disc’s jacket for more information.
Can BD-Video/DVD-Video that does not have a 
region code/number be played?
¾ The region management information for BD-Video/DVD-Video 
indicates that the disc conf orms to industry standards. You 
cannot play discs that do not conform to industry standards or 
do not have a region code or number.
Please tell me about disc compatibility with this 
unit.
¾ Refer to “HDD and disc information”. ( >6–10)
Can I record from a commercially purchased 
video cassette, Blu-ray Disc or DVD?
¾ Most commercially sold video cassettes, Blu-ray Disc and DVD 
are copy protected; therefore, recording is usually not possible.
Can the disc recorded with this unit play on other 
equipment? 
¾Refer to “Play on other players” in “HDD and disc information”. 
(> 8, 9)
Can I copy to a disc at high speed copy?
¾ Yes, you can. (But you may not high speed copy depending on 
the disc to copy or the title.) ( >54)
Depending on the disc type, the maximum speed varies. ¾
Title in DR mode on the HDD can be copied to BD-RE or BD-R 
at high speed.
Is it possible to copy to the disc, SD card, or USB 
memory after copying  HD video (AVCHD format) 
to the HDD?
¾ It can be copied to the disc. 
–[BD-RE]  [BD-R] It can be copied with HD quality. 
– [RAM] [-R] [-R]DL] [-RW‹V›] [+R] [+R]DL] [+RW]  It will be copied with 
SD quality. (It cannot be copied as it is in HD picture quality.)
¾ It cannot be copied to SD card or USB memory. 
Is it possible to programme a recording, with a 
start and end time that are different from the TV 
Guide system?
¾You can change the start and end time of programmes in the 
Timer Recording menu. ( >35, 90)
Can I receive TV Guide system data via a Set Top 
Box?
¾ No, only via the built-in tuner. To perform timer recordings with 
Set Top Boxes, please use the External Link feature or your 
unit’s manual timer programming. ( >35, 59)
How can I cancel a TIMER programming?
¾ Press [PROG/CHECK] and select the desired entry and then 
press [DEL]. ( >37)
What happens when I unplug the unit from the 
household mains socket?
¾ The TV Guide data will not be updated. 
¾ If the unit is disconnected from the household mains socket for 
a longer period of time, the TV Guide data will be lost. 
¾ Clock setting will be erased and ti mer recording will not work.
What can or cannot be done using the USB port 
on this unit?
¾You can play DivX, MP3 or still picture (JPEG) files on a USB 
memory. ( >44, 64, 70)
¾ You can copy still pictures (JPEG) files on a USB memory to the 
HDD, BD-RE or DVD-RAM. ( >68)
¾ You can copy MP3 files on a USB memory to the HDD. ( >75)
¾ You can connect a video equipment and copy SD Video to the 
HDD or DVD-RAM. ( >63)
¾ You can connect a video equipment and copy HD Video to the 
HDD, BD-RE or BD-R. ( >62)
¾ Data on the HDD or a disc cannot be transferred to a USB 
memory.
¾ Data on a USB memory cannot be edited or a USB memory 
cannot be formatted on this unit.
¾ Some USB memories cannot be used with this unit. ( >11 )
What will happen if I try  to record the same CD 
multiple times?
¾ New album will be made fo llowing the existing album.
Can I transfer the music tracks from HDD to the 
disc or USB memory?
¾No, you cannot.
Regarding Frequently asked que stions for copying (>54)
Set up
Disc
Recording
TV Guide
USB
Music
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Messages
[-R] [-R]DL] [-RW‹V›] [+R] [+R]DL]
The following screen appears when you have not processed the disc 
for play on other equipment.∫To finalise the discPress [ ¥REC] on the main unit.
≥ You cannot stop this process once you have started it.
≥ If you want to set the background, play menu select or provide a 
disc name, select “Top Menu” ( >86), “Auto-Play Select” ( >86) or 
“Disc Name” ( >84) in “DVD Management” before finalising.
∫To open the tray without disc finalisationPress [ 45)
Cannot finish recording completely. ≥The programme was copy-protected.
≥ The HDD or disc may be full.
≥ The maximum number of programme has been exceeded. ( >29)
Cannot play.
Incompatible TV system setting ! ≥
You tried to play a title recorded using a different encoding system from that of the TV system 
currently selected on the unit.
Alter the “TV System” setting on this unit to suit. ( >93)
Cannot record to the disc. ≥The disc may be dirty or scratched. ( >15)
Cannot format.
Cannot play on this unit. ≥You tried to play a non-compatible image. (> 11 6 )
≥ Turn the unit off and re-insert the USB memory or card. ( >15)
No folders. ≥There is no compatible folder in this unit. ( >117)
No SD card
No valid SD card. ≥
The card is not inserted. If this message is displayed with a compatible card already inserted, turn off 
the unit, remove and then re-insert the card. (> 15)
≥ The card inserted is not compatible or the card format does not match. (> 11 6 )
Not enough space in the copy 
destination. ≥
Create space by deleting any unnecessary items. ( >25, 49, 85)
≥ Delete one or more items registered on the copy list  to ensure that the “Destination Capacity” is not 
exceeded.
The disc is not recordable. ≥The unit cannot record on the disc you inserted. Insert an unfinalised disc.
≥ You inserted an unformatted disc. ( >85)
This disc is not formatted properly.
Rental Expired. ≥The DivX VOD content has zero rema ining plays. You cannot play it.
$  This operation cannot be 
performed now. ≥
The operation is prohibited by the unit or disc.
–[BD-V]
: During playback, reverse slow-motion or re verse frame-by-frame is not possible.
– Depending on the disc, you may not be able to perform search or skip when film previews and  warning screens are being played back.
$  This operation is prohibited by 
this disc. ≥
Depending on the disc, you may not be able to perform search or skip when film previews and 
warning screens are being played back.
When removing a recorded disc
Finalise
Press the REC button to start finalise.
Press the OPEN/CLOSE button to exit.
This disc cannot be played on other players 
without finalising.
Finalise the disc to enable playback on other
DVD players.
Note: Recording or Editing is not possible
after finalising. This may take up to     min.
Finalise the disc ?
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Reference
The following messages or service numbers appear on the unit’s display when something unusual is detected during startup and us e.
§The message scrolls on the unit’s display.
On the unit’s display
BD 
(“ ∑ ” stands for a number.) ≥
The remote control and main unit are using differ ent codes. Change the code on the remote control.
Press and hold [OK] and the indicated number button at the same time for more than 
5 seconds. ( >95)
CAM-UP ≥CAM is being updated. ( >98)
GUIDE ≥TV Guide data is being downloaded. ( >38)
FINISH ≥The software (firmware) update is complete. ( >98)
HARD ERR
§≥ If there is no change after turning the unit on and of f, consult the dealer where the unit was purchased.
NoERAS ≥You cannot delete items on this disc.
The disc may be damaged. Use a new disc.
NoREAD ≥The disc is dirty or badly scratched. Th e unit cannot record, play, or edit. (>15)
≥ This message may appear when the lens  cleaner has finished cleaning. 
Press [ 14)
NoWRIT ≥You cannot write to this disc.
The disc may be damaged. Use a new disc.
PLEASE WAIT
§≥ Displayed when the unit is started and turned off. This is not malfunction. It takes some minutes until the 
message disappears depending on the status of the unit. You can not turn the unit on while the message is 
displayed.
≥ There was a power failure or the AC plug was disconnecte d while the unit was on. The unit is carrying out its 
recovery process. This process restores the unit to  normal operation. The unit is not broken. Wait until the 
message disappears.
PROG FULL
§≥ There are already 64 timer programmes. Delete unnecessary timer programmes. ( >37)
REMOVE ≥The USB device is drawing too much power. Remove the USB device.
START ≥Update of the software (firmware) is started.
You cannot operate the unit until the update is complete. (> 98)
SW-DL ≥Software (firmware) is downloading.
Download will stop when the power is turned on, or the timer recording starts. ( >98)
UNFORMAT
§≥ You inserted an unformatted BD-RE, BD-R, DVD-RAM, DVD-RW, +RW, an unused +R, +R DL, or DVD-RW 
(DVD-Video format) that has been recorded on other equipment.
Format the disc to use it. ( >85)
However all the recorded contents on the disc are deleted.
UNSUPPORT
§≥ You have inserted a disc the unit cannot play or record on. ( >6–10)
≥ You tried to operate with a non-compatible USB memory.
UPD  /
(“ ∑ ” stands for a number.) ≥
The software (firmware) is being updated.
You cannot operate the unit until the update is complete. (> 98)
U50 ≥The terminal, antenna cable or dish is short-circuited as for both LNB IN 1 and LNB IN 2. Check the connection 
status. ( >17)
U50 1 ≥The terminal, antenna cable or dish is short-circuited as for LNB IN 1. Check the connection status. ( >17)
U50 2 ≥The terminal, antenna cable or dish is short-circuited as for LNB IN 2. Check the connection status. ( >17)
U59 ≥The unit is hot.
The unit switches to standby for safety reasons. Wait for about 30 minutes until the message disappears.
Select a position with good ventilation  when installing the unit. Do not block the cooling fan on the rear of the unit.
U61 ≥(When a disc is not inserted) Displays when a malfunction  has occurred during recording, playback or copy. This 
is displayed when the unit is in the recovery process to return to normal operation; it is not broken. Once the 
display clears you can use the unit again.
U72
U73 ≥
The HDMI connection acts unusually.
– The connected equipment is not HDMI compatible.
– Please use HDMI cables that have the  HDMI logo (as shown on the cover).
– The HDMI cable is damaged.
U76 ≥HDMI cannot be output because you are connected to a model that does not support copyright protection.
U77 ≥Due to the current disc not having authorised c opyright information, video output is not performed.
U88 ≥(When a disc is inserted) Displays when there was some thing unusual detected with the disc while recording, 
playback or copy. This is displayed when the unit is in the re covery process to return to normal operation; it is not 
broken. Once the display clears you can use the unit again. (> 108)
U99 ≥The unit fails to operate properly. Press [Í/I] on the main unit to switch the unit to standby mode. Now press [Í /
I] on the main unit again to turn the unit on.
H   or F  ≥There is something unusual. (The service number displayed after H and F depends on the unit’s condition.)
≥ Check the unit using the troubleshooting guide. If t he service number does not disappear, do the following. 
( > 108–114)
1. Disconnect the plug from the household mains so cket, wait a few seconds, then reconnect it.
2. Press [ Í/I] to turn the power on. (The unit may be fixed.)
I f the service number
 does not disap

pear despite after doing the above, reques t service from the dealer. Inform 
the dealer of the service number when requesting service.
X HOLD ≥The HOLD function is activated.
Press and hold [OK] and [RETURN ] at the same time until “X HOLD” disappears. ( >99)
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Troubleshooting guide
Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the solutions indicated in the chart 
do not solve the problem, consult  your dealer for instructions.
Updating to the latest software (firmware) may solve the problem. ( >98)
No power. 
The unit does not turn on pressing [ Í].
¾Insert the AC mains lead securely into a known active 
household mains socket. ( >17)
The unit switches to standby mode.
¾ One of the unit’s safety devices is activated. Press [ Í/I] on the 
main unit to turn the unit on.
The power is turned  off automatically.
¾If you connected this unit to a “HDAVI Control” compatible TV 
with an HDMI cable, or connected this unit to a Q Link-
compatible TV with a fully wired 21-pin Scart cable, this unit will 
be automatically set to standby mode when the TV is set to 
standby mode. 
This unit turns off when the TV input is switched.
¾If connected with an HDAVI Control 4 compatible TV (VIERA) 
with the “Intelligent Auto Standby” setting activated on the TV, 
when switching the TV input, the unit will be automatically 
turned to standby. For details please read the operating 
instructions of the TV.
The display is dim.
¾Change “Unit’s Display” in the Setup menu. ( >92)
“0:00” is flashing on the unit’s display.
¾ Set the clock. ( >95)
The time recorded on the disc and the available 
time shown do not add up. 
The displayed time of this unit is different from 
the actual recording time.
¾ Times shown may disagr ee with actual times.
¾ [BD-R]  [-R] [-R]DL]  [+R] [+R]DL]  The remaining capacity does not 
increase even if titles are deleted.
¾ Available recording space on DVD-RW (DVD-Video format) or 
+RW increases only when the last recorded title is deleted. It 
does not increase if other titles are deleted.
¾ If you record or edit about 200 times or more, the remaining 
capacity of DVD-R, DVD-R DL, +R, and +R DL is reduced and 
then recording or editing may be disabled (for the second layer 
on DVD-R DL and +R DL, this happens after about 60 times).
¾ While searching, the elapsed ti me may not display correctly.
Compared to the actual recorded time, the 
elapsed time displayed is less.
(Only when recording in NTSC)
¾The displayed recording/play  time is converted from the 
number of frames at 29.97 fram es (equal to 0.999 seconds) to 
one second. There will be a slight difference between the time 
displayed and the actual elapsed time (e.g., actual one-hour 
elapsed time may display as approximately 59 minutes 56 
seconds). This does not affect the recording.
The clock does not display on the unit when 
switched to standby.
¾ The clock does not display when “Power Save” is set to “On”. 
Ensure “Power Save” is set to “Off”. ( >95)
Available disc space display is showing different 
from what was used
¾ Available disc space display ma y be different from actual. 
Varying may be large especially when recorded in DR mode. 
“U88” is displayed and the disc cannot be 
ejected.
¾ The unit is carrying out the recovery process. Do the following 
to eject the disc.
1Press [ Í/I] on the main unit to switch the unit to standby.
If the unit doesn’t switch to standby, press and hold [ Í/I] on 
the main unit for about 3 seconds. The unit is forcibly 
switched to standby.
2 While the unit is off, press and hold [ ∫] and [CH W] on the 
main unit at the same time for about 5 seconds. Remove the 
disc.
Television reception worsens after connecting 
the unit.
¾ This can occur because the signals are being divided between 
the unit and other equipment. It can be solved by using a signal 
booster, available from audio-vis ual suppliers. If it is not solved 
by using a signal boos ter, consult the dealer.
The digital channel information or Control Panel 
does not appear.
¾Select the length of time (3–10 sec.) that the “On-Screen 
Messages” in the Setup menu will be displayed. ( >92)
¾ The digital channel information will not appear during playback.
¾ The Control Panel is only displayed when connected to a TV 
with “HDAVI Control 2” or later. ( >77)
Picture does not appear during timer recording.
¾ Timer recordings work regardless whether the unit is on or off. 
To confirm the timer recording is going to work properly, turn the 
unit on.
Screen size is wrong.
¾Use the television to change the aspect. If your television does 
not have that function, set “HDMI Video Mode” in the Setup 
menu to “Off” ( >93) and “Component Resolution” to “576i/
480i”. ( >94)
¾ Check the following setting in the Setup menu. ( >92)
– “TV Aspect”, “Aspect for 4:3 Video” 
¾ Check “Aspect for Recording” before recording or file 
conversion. ( >90)
¾ If you connect an HDMI cable, set “Aspect for 4:3 Video” in the 
Setup menu to “16:9”. ( >92)
It may be possible to adjust the display mode on the TV. Refer to 
your television’s operating instructions.
The following do not indicate a problem with this 
unit:
≥ Regular disc rotating sounds.
≥ Poor reception due to  atmospheric conditions.
≥ Image disturbance during search.
≥ Interruptions in reception due to periodic satellite broadcasting 
breaks.
≥ Operations are slow to respond in power save mode.
≥ Operations do not work due to a poor-quality disc. (Try again 
using a Panasonic disc.)
≥ The unit freezes due to one of its safety devices being 
activated. (Press and hold [ Í/I] on the main unit for 
3 seconds.)
≥ When the unit is turned on or off, there may be an unexpected 
sound. This does not indicate  a problem with this unit.
Power
Displays
TV screen and video
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Reference
Pictures do not appear with the HD quality 
although HD setting was made.
¾Even if this unit is connected to a TV through COMPONENT 
VIDEO terminals and the Component Resolution is set to 720p 
or 1080i, the pictures of HD broadcast output from this unit are 
output with 576p/480p.
The screen changes automatically.
¾If there is no operation for 5 minutes or more, the displayed 
screen switches to the other stat es automatically. (only when 
the “Screen Saver” in Setup menu is set to “On”.) ( >92)
The recorded title is  stretched vertically.
¾It may have been recorded with 4:3 aspect ratio. You will be 
able to view in 16:9 aspect rati on by setting the “Aspect for 4:3 
Video” in Setup menu to “4:3”. ( >92)
¾ If the 16:9 aspect ratio image is output to a 4:3 TV connected 
with the COMPONENT VIDEO OUT terminal or the HDMI AV 
OUT terminal, it will be stretched  vertically. Adjust by the aspect 
ratio setting on the TV. If you cannot make the adjustment, set 
the “Component Resolution” in the Setup menu to “576p/480p” 
and “HDMI Video Format” to “576p/480p”. ( >93, 94)
¾ 16:9 aspect programmes are recorded in 4:3 aspect in the 
following cases. 
–[-R]  [-R]DL]  [-RW‹V›]  If you recorded or copied using “EP” or “FR 
(recordings 5 hours or longer)” recording mode.
– If you recorded or copied to a +R, +R DL or +RW.
– If you recorded with the “Aspect for Recording” set to “4:3” in  the Setup menu. ( >90)
When you want to record 16:9 programme in the same 
aspect, set “Rec for High Speed Copy” to “On”, and set the 
“Aspect for Recording” to “16:9”. ( >90)
It may be possible to adjust the display mode on the TV. Refer 
to your television’s operating instructions.
There is a lot of after-image when playing video.
¾ Set “HD optimizer” in the Picture menu to “Off”. ( >82)
When playing DVD-Video using progressive 
output, one part of the picture momentarily 
appears to be doubled up.
¾ This problem is caused by th e editing method or material used 
on DVD-Video, but should be corrected if you use interlaced 
output.
If outputting from the COMPONENT VIDEO OUT terminal, set 
“Component Resolution” to “576i/480i” in the Setup menu. 
( > 94)
There is no apparent change in picture quality 
when adjusted with the Picture menu in the on-
screen menus.
¾ The effect is less perceivable with some types of video.
The images from this unit do not appear on the 
television.
Picture is distorted.
¾Make sure that the television is connected to the AV1 terminal, 
the VIDEO OUT terminal, COMPONENT VIDEO OUT terminals 
or HDMI terminal on this unit. ( >17, 100)
¾ Make sure that the television’s input setting is correct.
¾ When “Component Resolution” in the Setup menu is set to 
“576p/480p” or “720p”, but the connected television is not 
progressive compatible, press and hold [ ∫] and [ 1](PLAY) on 
the main unit at the same time for more than 5 seconds to 
cancel this setting. The setting will change to interlace.
¾ The unit’s “TV System” setting differs from the TV system used 
by the disc now playing. While stopped, keep pressing [ ∫] and 
[< OPEN/CLOSE] on the main unit for 5 or more seconds. The 
system switches from PAL to NTSC or vice versa. ( >93)
¾ When this unit is connected with  an HDMI cable, use a disc that 
matches with this unit’s TV system.
¾ Picture may not be seen when more than 4 devices are 
connected with HDMI cables. 
Reduce the number of connected devices.
The picture is distorted during play, or video will 
not play correctly.
¾You may be playing a TV programme recorded with poor 
reception or unfavour able weather conditions.
¾ The picture may be distorted or a black screen may appear 
briefly between recorded titles in the following situations:
– between titles recorded with  different recording modes.
– between scenes recorded with different aspect ratios.
– between scenes recorded with different resolutions.
– between playlist chapters.
¾ Make sure the connections are pushed firmly. ( >17, 100–103)
No sound.
Low volume.
Distorted sound.
Cannot hear the desired audio type.
¾ Check the connections and the “Dig ital Audio Output” settings. 
Check the input mode on the amplifier if you have connected 
one. ( >17, 91, 100–103)
¾ Check if TV is muted.
¾ Check if amplifier is muted.
¾ Sound is not output while fast-forwarding during chasing 
playback and simultaneous record and playback.
¾ Press [AUDIO] to select the audio. ( >40)
¾ Turn the “Sound Effects” in the Sound menu to “Off” in the 
following cases. ( >82)
– When using discs that do not have surround sound effects 
such as Karaoke discs.
– When playing bilingual broadcast titles.
¾ Audio may not be heard when more than 4 devices are 
connected with HDMI cables.
Reduce the number of connected devices.
¾ Audio may not be output due to how files were created. (DivX)
¾ The sound effects will not work  when the bitstream signal is 
output from the HDMI AV OUT terminal or the DIGITAL AUDIO 
OUT terminal. 
¾ To output audio from a device connected with an HDMI cable, 
set “HDMI Audio Output” to “On” in the Setup menu. ( >93)
¾ Depending on the connected equipment, the sound may be 
distorted if this unit is  connected with an HDMI cable.
¾ When “BD-Video Secondary Audio” is set to “On”, Dolby Digital 
Plus, Dolby TrueHD, and DTS-HD are converted to 48 kHz 
Dolby Digital and output. In this case, set the “BD-Video 
Secondary Audio” to “Off”. ( >91)
Cannot switch audio.
¾ You cannot switch the audio (L, R) in the following cases.
– When the recording mode is XP and “Audio Mode for XP 
Recording” is set to “LPCM”. (> 92)
– When “Rec for High Speed Copy” is set to “On”. (The default  setting is “On”). ( >90)
¾ The amplifier is connected using an  optical digital audio cable, a 
coaxial cable or an HDMI cable. You cannot switch the audio if 
“Dolby D/Dolby D +/Dolby TrueHD”, “DTS/DTS-HD” or “MPEG” 
is set to “Bitstream”. Set “Dolby D/Dolby D +/Dolby TrueHD”, 
“DTS/DTS-HD” or “MPEG” to  “PCM” or connect using audio 
cables. ( >91, 101, 102)
¾ There are discs for which audio cannot be changed because of 
how the disc was created. 
Sound
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Troubleshooting guide
Cannot operate the television.
The remote control doesn’t work.
¾ Change the manufacturer code. Some televisions cannot be 
operated even if you change the code. (> 99)
¾ The remote control and main unit are using different codes. 
Change the code on the remote control. ( >95)
Press and hold [OK] and the indicated 
number button at the same time for more 
than 5 seconds.
¾ The batteries are depleted. Replace them with new ones. ( >3)
¾ You are not pointing the remote control at the main unit’s 
remote control signal sensor during operation. ( >3)
¾ Coloured glass may obstruct the  signal reception/transmission.
¾ Don’t place the signal sensor in di rect sunlight or in areas that 
may be subject to  sunlight exposure.
¾ Software (firmware) is updating when “UPD  / ” is displaying 
on the unit’s display. Wait until the update is completed. ( >98)
¾ It may be necessary to set the code on the remote control again 
after changing the batteries. ( >95)
¾ It may be necessary to set the manufacturer code again after 
changing the batteries. ( >99)
¾ The HOLD function is activated. (> 99)
The unit is on but cannot be operated.
¾Recording drive or playback drive has not been selected 
properly.
¾ Some operations may be prohibited by the disc.
¾ The unit is hot (“U59” appears on the display). Wait for “U59” to 
disappear.
¾ One of the unit’s safety dev ices may have been activated.
Reset the unit as follows:
1Press [ Í/I] on the main unit to switch the unit to standby.
If the unit doesn’t switch to standby, press and hold [ Í/I] on 
the main unit for about 3 sec onds. The unit is forcibly 
switched to standby.
Alternatively, disconnect the AC mains lead, wait one 
minute, then reconnect it.
2Press [ Í/I] on the main unit to switch it on. If the unit still 
cannot be operated, consult the dealer.
Cannot eject disc.
¾ The unit is recording.
¾ The unit may have a problem. While the unit is off, press and 
hold [ ∫] and [CH W] on the main unit at the same time for about 
5 seconds. Remove the disc and consult the dealer.
If the HOLD function is acti vated, above operation does not 
work. Cancel the HOLD function. ( >99)
Cannot tune channels.
¾ Check the connections.
Startup is slow.
¾Startup takes time in the following situations:
– A disc other than a DVD-RAM is inserted.
– The clock is not set.
– Immediately after a power failure or the AC mains lead is 
connected.
– When the unit is connected with an HDMI cable.
¾ Set “Power Save” to “Off” in the Setup menu. (> 95)
This is a normal phenomenon when using VIERA Link (HDAVI 
Control 4 or later). For details please read the operating 
instructions for the TV.
Cannot record.
Cannot copy.
¾ You can not record to the disc by pressing the [ ¥REC] or timer 
recording.
¾ BD-RE with a cartridge cannot be copied. 
¾ [BD-RE]  [BD-R] [RAM] [-RW‹V›] [+R] [+R]DL] [+RW]  The disc is 
unformatted. Format the disc. ( >85)
¾ The disc is protected with DVD Management or Blu-ray Disc 
Management. ( >84)
¾ You cannot record/copy when there is not enough space or 
when the number of titles has reached its limit. Delete 
unwanted titles or use a new disc. ( >25, 49, 85)
¾ [-R] [-R]DL] [-RW‹V›] [+R] [+R]DL] [+RW] In the following situations, 
you cannot copy. Delete unnecessary titles from the HDD and 
then copy. ( >25, 49, 85)
– If there is not enough space available on the HDD (If you will  copy titles from the HDD to a bl ank disc and fill the entire disc, 
HDD disc space equivalent to 4 hours of SP mode recording 
is necessary).
– If the number of recorded titles and the number of titles to be  copied has exceeded 999.
¾ You cannot copy on finalised discs. However, you can record 
and copy again if you format BD-RE and DVD-RW.
¾ Due to peculiarities of DVD-R, DVD-R DL, DVD-RW (DVD-
Video format), +R, +R DL and +RW you may be unable to 
record onto or edit them if you either insert and remove the disc 
or switch the unit on and off while a disc is loaded, a total of 
30 times.
¾ Discs recorded on equipment other than this unit may not be 
able to be copied to.
¾ This unit cannot record NTSC signals to discs that already have 
PAL signal recordings. (However, both types of programmes 
can be recorded/copied onto the HDD, BD-RE or BD-R.) 
Play of discs recorded with both PAL and NTSC on another unit 
is not guaranteed.
¾ Some broadcasts are copyright protected.
Cannot record from external equipment.
¾Check that the connection is correct. ( >60, 101)
¾ The proper external input channel  (AV2, AV3, or DV) is not 
selected. Press [INPUT SELECT] to change.
¾ Select the input channel for t he equipment you have connected.
¾ Recording-restricted or copy-restricted programmes may not be 
recorded.
Cannot record 2 programmes simultaneously.
¾It cannot in following conditions.
– One satellite cable is connected to this unit.
– “One cable” has been selected in Auto Setup ( >18, 22, 87)
– Record 2 programmes from external input 
– When performing high speed copying (1 programme can be 
recorded to HDD)
– Recording from DV input, while recording to discs with 
“Flexible Recording via AV input” function.
OperationRecording, timer recording and 
copying
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