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Panasonic Kx Taw848 Programing Manual

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    							Thank you for purchasing a Panasonic Advanced Hybrid & Wireless PBX.
    Please read this manual carefully before using this product and save this manual for future use.
    PSMPR Software File Version 4.0000 or later 
    Document Version: 2007-02-01
     Model No.    KX-TAW848
    Advanced Hybrid & Wireless PBX
    PC Programming Manual 
    						
    							2 PC Programming Manual
    Introduction
    About this Programming Manual
    The PC Programming Manual is designed to serve as a system programming reference for the 
    Panasonic Advanced Hybrid & Wireless PBX. It explains how to program this PBX using the KX-
    TAW848 Maintenance Console software.
    The PC Programming Manual is divided into the following sections:
    Section 1, Overview
    Provides an overview of programming the PBX.
    Section 2, KX-TAW848 Maintenance Console Operating Instructions
    Serves as reference operating instructions when using the KX-TAW848 Maintenance Console 
    software to program the PBX.
    Section 3, Appendix
    Provides a list of all related PC programming items for each feature as Feature Programming 
    References.
    References Found in the PC Programming Manual
    Programming Manual References
    Related sections of the PC Programming Manual are listed for your reference.
    Feature Manual References
    The Feature Manual explains what the PBX can do, as well as how to obtain the most of its many 
    features and facilities. Sections from the Feature Manual are listed throughout this manual for your 
    reference.
    Installation Manual References
    The Installation Manual provides instructions detailing the installation and maintenance of the PBX. 
    Sections from the Installation Manual are listed throughout this manual for your reference.
    Links to Other Pages and Manuals
    If you are viewing this manual with a PC, certain items are linked to different sections of this and other 
    PBX manuals. Click on a link to jump to that section.
    Linked items include:
    • Installation Manual References
     PC Programming Manual References
     Feature Manual References
    WARNING
    Unplug the PBX from the AC outlet if it emits smoke, an abnormal smell or makes 
    unusual noise. These conditions can cause fire or electric shock. Confirm that 
    smoke has stopped and contact an authorized Panasonic Factory Service Center. 
    						
    							PC Programming Manual 3
    Trademarks
     Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation 
    in the United States and/or other countries.
     Intel and Celeron are trademarks or registered trademarks of Intel Corporation or its subsidiaries 
    in the United States and other countries.
     All other trademarks identified herein are the property of their respective owners.
     Screen shots reprinted with permission from Microsoft Corporation.
    NOTES
     The contents of this manual apply to PBXs with a certain software version, as indicated on the 
    cover of this manual. To confirm the software version of your PBX, see How do I confirm the 
    software version of the PBX or installed cards? in 2.6.1 Frequently Asked Questions 
    (FAQ).
     Some optional service cards, PTs, and features are not available in some areas. Additionally, 
    some optional service cards and features are not available for some PBX models. Please consult 
    your dealer for more information.
     Product specifications are subject to change without notice.
    In some cases, additional information, including updates to this and other manuals, is included 
    in the KX-TAW848 Maintenance Consoles Information before programming. Install the latest 
    version of Maintenance Console to view this information. 
    						
    							4 PC Programming Manual
    Table of Contents
    1 Overview.................................................................................................. 9
    1.1 Introduction .................................................................................................................... 10
    1.1.1 Introduction ...................................................................................................................... 10
    1.1.2 Entering Characters ......................................................................................................... 10
    1.2 PC Programming ............................................................................................................ 12
    1.2.1 Installing and Starting the Maintenance Console............................................................. 12
    1.2.2 Password Security............................................................................................................ 15
    2 KX-TAW848 Maintenance Console Operating Instructions .............. 17
    2.1 Introduction .................................................................................................................... 18
    2.1.1 Starting Maintenance Console and Software Modes ....................................................... 18
    2.1.2 Access Levels .................................................................................................................. 20
    2.1.3 Software Interface ............................................................................................................ 23
    2.1.4 Card Status ...................................................................................................................... 26
    2.1.5 Display Options ................................................................................................................ 27
    2.1.6 Extension Number Setting ............................................................................................... 27
    2.2 File ................................................................................................................................... 29
    2.2.1 File—New ......................................................................................................................... 29
    2.2.2 File—Open ....................................................................................................................... 29
    2.2.3 File—Close....................................................................................................................... 30
    2.2.4 File—Save ........................................................................................................................ 30
    2.2.5 File—Save As................................................................................................................... 30
    2.2.6 File—Exit .......................................................................................................................... 30
    2.3 Connect ........................................................................................................................... 32
    2.3.1 Connect—RS-232C ......................................................................................................... 32
    2.3.2 Connect—USB ................................................................................................................. 32
    2.3.3 Connect—Modem ............................................................................................................ 33
    2.3.4 Connect—Profile Setup.................................................................................................... 34
    2.3.5 Connect—Profile Editor....................................................................................................34
    2.3.6 Connect—Disconnect ...................................................................................................... 36
    2.4 Tool .................................................................................................................................. 37
    2.4.1 Tool—SD memory backup ............................................................................................... 37
    2.4.2 Tool—Simplified Voice Message—Delete All Recordings ................................................ 37
    2.4.3 Tool—Simplified Voice Message—Check Current Usage ................................................ 37
    2.4.4 Tool—Extension List View ................................................................................................ 37
    2.4.5 Tool—Import ..................................................................................................................... 38
    2.4.6 Tool—Export .................................................................................................................... 40
    2.4.7 Tool—System Data Conver t ............................................................................................. 41
    2.5 Utility ............................................................................................................................... 42
    2.5.1 Utility—Diagnosis ............................................................................................................. 42
    2.5.2 Utility—File Transfer PC to PBX (SD Card) ...................................................................... 43
    2.5.3 Utility—File Transfer PBX (SD Card) to PC ...................................................................... 44
    2.5.4 Utility—SD Card File View and Load ............................................................................... 45
    2.5.5 Utility—SD Card File Delete ............................................................................................. 46
    2.5.6 Utility—Message File Transfer PC to PBX ....................................................................... 46
    2.5.7 Utility—Message File Transfer PBX to PC ....................................................................... 46
    2.5.8 Utility—Error Log .............................................................................................................. 47 
    						
    							PC Programming Manual 5
    2.5.9 Utility—CS Information.....................................................................................................48
    2.5.10 Utility—PS Information ..................................................................................................... 49
    2.5.11 Utility—System Reset—Reset by the Command ............................................................. 49
    2.6 Help ................................................................................................................................. 51
    2.6.1 Frequently Asked Questions (FAQ).................................................................................. 51
    2.7 [1] Configuration ............................................................................................................60
    2.7.1 [1-1] Slot........................................................................................................................... 60
    2.7.2 [1-1] Slot—Summary ....................................................................................................... 61
    2.7.3 [1-1] Slot—Extension Card Property................................................................................ 63
    2.7.4 [1-1] Slot—Extension Por t................................................................................................ 67
    2.7.5 [1-1] Slot—Extension Por t—Port Command .................................................................... 72
    2.7.6 [1-1] Slot—Extension Por t—Port Type View .................................................................... 73
    2.7.7 [1-1] Slot—LCO Card Proper ty ........................................................................................ 74
    2.7.8 [1-1] Slot—LCO Port ........................................................................................................84
    2.7.9 [1-1] Slot—LCO Port—Port Command ............................................................................ 88
    2.7.10 [1-1] Slot—DPH Card Property ........................................................................................ 89
    2.7.11 [1-1] Slot—DPH Port Command ...................................................................................... 92
    2.7.12 [1-2] Portable Station ....................................................................................................... 93
    2.7.13 [1-3] Option ...................................................................................................................... 96
    2.8 [2] System ....................................................................................................................... 99
    2.8.1 [2-1] Date & Time/Daylight Saving ................................................................................... 99
    2.8.2 [2-1] Date & Time/Daylight Saving—Date & Time Setting ............................................. 100
    2.8.3 [2-2] Operator & BGM .................................................................................................... 101
    2.8.4 [2-3] Timers & Counters ................................................................................................. 103
    2.8.5 [2-4] Week Table ............................................................................................................ 122
    2.8.6 [2-4] Week Table—Time Setting .................................................................................... 122
    2.8.7 [2-5] Holiday Table ......................................................................................................... 125
    2.8.8 [2-6-1] Numbering Plan—Main ...................................................................................... 127
    2.8.9 [2-6-2] Numbering Plan—Quick Dial .............................................................................. 151
    2.8.10 [2-6-3] Numbering Plan—B/NA DND Call Feature ........................................................ 152
    2.8.11 [2-7-1] Class of Service—COS Settings ........................................................................ 156
    2.8.12 [2-7-2] Class of Service—External Call Block ................................................................ 168
    2.8.13 [2-7-3] Class of Service—Internal Call Block ................................................................. 169
    2.8.14 [2-8-1] Ring Tone Patterns—Call from CO ..................................................................... 169
    2.8.15 [2-8-2] Ring Tone Patterns—Call from Doorphone ........................................................ 170
    2.8.16 [2-8-3] Ring Tone Patterns—Call from Others ............................................................... 170
    2.8.17 [2-9] System Options .....................................................................................................173
    2.8.18 [2-10] Extension CID Settings ........................................................................................ 189
    2.8.19 [2-11-1] Audio Gain—Paging/MOH ................................................................................ 193
    2.8.20 [2-11-2] Audio Gain—Card ............................................................................................ 194
    2.9 [3] Group ....................................................................................................................... 196
    2.9.1 [3-1-1] Trunk Group—TRG Settings............................................................................... 196
    2.9.2 [3-1-2] Trunk Group—Local Access Priority................................................................... 203
    2.9.3 [3-2] Extension Group .................................................................................................... 203
    2.9.4 [3-3] Call Pickup Group .................................................................................................. 204
    2.9.5 [3-3] Call Pickup Group—All Setting .............................................................................. 205
    2.9.6 [3-4] Paging Group ......................................................................................................... 206
    2.9.7 [3-4] Paging Group—All Setting ..................................................................................... 207
    2.9.8 [3-4] Paging Group—External Pager ............................................................................. 208
    2.9.9 [3-5-1] Incoming Call Distribution Group—Group Settings ............................................ 209 
    						
    							6 PC Programming Manual
    2.9.10 [3-5-2] Incoming Call Distribution Group—Queuing Time Table .................................... 226
    2.9.11 [3-5-3] Incoming Call Distribution Group—Miscellaneous.............................................. 226
    2.9.12 [3-5-4] Incoming Call Distribution Group—Member ....................................................... 227
    2.9.13 [3-6] Extension Hunting Group ....................................................................................... 228
    2.9.14 [3-6] Extension Hunting Group—Member List ............................................................... 230
    2.9.15 [3-7-1] VM(DPT) Group—System Settings .................................................................... 231
    2.9.16 [3-7-2] VM(DPT) Group—Unit Settings .......................................................................... 232
    2.9.17 [3-7-2] VM(DPT) Group—Unit Settings—Member List .................................................. 234
    2.9.18 [3-8-1] VM(DTMF) Group—System Settings ................................................................. 236
    2.9.19 [3-8-2] VM(DTMF) Group—Group Settings ................................................................... 246
    2.9.20 [3-8-2] VM(DTMF) Group—Group Settings—Member List ............................................ 248
    2.9.21 [3-9] PS Ring Group ....................................................................................................... 249
    2.9.22 [3-9] PS Ring Group—Member List ............................................................................... 250
    2.10 [4] Extension................................................................................................................. 252
    2.10.1 [4-1-1] Wired Extension—Extension Settings ................................................................ 252
    2.10.2 [4-1-2] Wired Extension—FWD/DND ............................................................................. 296
    2.10.3 [4-1-3] Wired Extension—Speed Dial ............................................................................ 301
    2.10.4 [4-1-4] Wired Extension—Flexible Button ...................................................................... 302
    2.10.5 [4-1-4] Wired Extension—Flexible Button—Flexible Button Data Copy ......................... 312
    2.10.6 [4-1-5] Wired Extension—PF Button .............................................................................. 312
    2.10.7 [4-1-6] Wired Extension—Simplified Voice Message ..................................................... 313
    2.10.8 [4-2-1] Portable Station—Extension Settings ................................................................. 316
    2.10.9 [4-2-2] Portable Station—FWD / DND ............................................................................ 343
    2.10.10 [4-2-3] Portable Station—Flexible Button ....................................................................... 348
    2.10.11 [4-2-3] Portable Station—Flexible Button—Flexible Button Data Copy .......................... 358
    2.10.12 [4-2-4] Portable Station—Simplified Voice Message ...................................................... 358
    2.10.13 [4-3] DSS Console—Flexible Button .............................................................................. 360
    2.10.14 [4-3] DSS Console—Flexible Button—Flexible button Data Copy.................................. 371
    2.11 [5] Optional Device....................................................................................................... 372
    2.11.1 [5-1] Doorphone ............................................................................................................. 372
    2.11.2 [5-2] External Pager ....................................................................................................... 375
    2.11.3 [5-3-1] Voice Message—DISA System .......................................................................... 376
    2.11.4 [5-3-2] Voice Message—DISA Message ........................................................................ 381
    2.11.5 [5-3-3] Voice Message—SVM ........................................................................................ 384
    2.11.6 [5-4] External Relay........................................................................................................ 388
    2.11.7 [5-5] External Sensor ..................................................................................................... 391
    2.12 [6] Feature ..................................................................................................................... 394
    2.12.1 [6-1] System Speed Dial ................................................................................................ 394
    2.12.2 [6-2] Caller ID Modification .............................................................................................395
    2.12.3 [6-3] Verification Code .................................................................................................... 397
    2.12.4 [6-4] Second Dial Tone ...................................................................................................399
    2.12.5 [6-5] Absent Message .................................................................................................... 400
    2.12.6 [6-6] Tenant .................................................................................................................... 401
    2.12.7 [6-7] Dialing Plan ............................................................................................................ 403
    2.12.8 [6-7] Dialing Plan—Auto Assign ..................................................................................... 404
    2.12.9 [6-8] Hotel....................................................................................................................... 405
    2.13 [7] TRS........................................................................................................................... 407
    2.13.1 [7-1] Denied Code .......................................................................................................... 407
    2.13.2 [7-2] Exception Code...................................................................................................... 407
    2.13.3 [7-3] Special Carrier Code.............................................................................................. 408 
    						
    							PC Programming Manual 7
    2.13.4 [7-4] Emergency Dial .....................................................................................................409
    2.13.5 [7-5] Miscellaneous ........................................................................................................ 409
    2.14 [8] ARS .......................................................................................................................... 413
    2.14.1 [8-1] System Settings ..................................................................................................... 413
    2.14.2 [8-2] Leading Number .................................................................................................... 414
    2.14.3 [8-3] Routing Plan Time ................................................................................................. 415
    2.14.4 [8-3] Routing Plan Time—Time Setting ......................................................................... 415
    2.14.5 [8-4] Routing Plan Priority ..............................................................................................416
    2.14.6 [8-5] Carrier .................................................................................................................... 417
    2.14.7 [8-6] Leading Number Exception ................................................................................... 420
    2.14.8 [8-7] Authorization Code for TRG................................................................................... 420
    2.15 [9] CO & Incoming Call ................................................................................................ 422
    2.15.1 [9-1] CO Line Settings.................................................................................................... 422
    2.15.2 [9-2] DIL Table & Port Settings ....................................................................................... 423
    2.15.3 [9-3] Miscellaneous ........................................................................................................ 428
    2.16 [10] Maintenance .......................................................................................................... 430
    2.16.1 [10-1] Main ..................................................................................................................... 430
    2.16.2 [10-2] PT Programming Access ..................................................................................... 447
    3 Appendix ............................................................................................. 449
    3.1 Revision History........................................................................................................... 450
    3.1.1 KX-TAW848 PSMPR Software File Version 4.0xxx........................................................ 450
    3.2 Feature Programming References ............................................................................. 451 
    						
    							PC Programming Manual 9
    Section 1
    Overview
    This section provides an overview of programming the PBX. 
    						
    							1.1 Introduction
    10 PC Programming Manual
    1.1 Introduction
    1.1.1 Introduction
    These programming instructions are designed to serve as an overall system programming reference 
    for the Panasonic Advanced Hybrid & Wireless PBX. Each feature in the PBX has default settings 
    that can be changed to customize the PBX to your requirements. These settings control the functions 
    of the PBX, and changing them is referred to as system programming.
    Only one person can perform system programming at a time. Any other users trying to enter 
    programming mode will be denied access.
    Ways to Program
    There are two programming methods:
    PC (Personal Computer) Programming
    All features and settings of the PBX can be programmed through PC programming with KX-
    TAW848 Maintenance Console. Installing and starting the Maintenance Console is 
    described in Section 1.2 PC Programming. Individual PC programming items are described 
    in KX-TAW848 Maintenance Console Operating Instructions.
    PT (Proprietary Telephone) Programming
    A subset of the features and settings of the PBX can be programmed using a PT. PT 
    programming is described in the PT Programming Manual.
    1.1.2 Entering Characters
    The characters on a white background below can be used when storing a name, message, password 
    or other text entry data using a PC. The available characters vary according to the model of PBX. 
    						
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