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Panasonic Projector PT-RZ575 User Manual

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    							Chapter 5 Operations — Web control function
    ENGLISH - 151
    Example of the E-mail sent for an error
    The following E-mail is sent when an error has occurred.
    === P anas onic  pr ojec t or  r epor t ( E RRO R)  ===
    P r ojec t or  T y pe  :  RZ 575
    S er ial No  :  123456789012
    -----  check syst em -----
    M A I N CP U B US   [   O K   ]
    F A N  [   O K   ]
    INT AKE AIR T EMPERAT URE  [   O K   ]
    O PT ICS MO DULE T EMPERAT URE  [   O K   ]
    EXHAUST  AIR T EMPERAT URE  [   O K   ]
    LIG HT  T EMPERAT URE1  [   O K   ]
    LIG HT  T EMPERAT URE2  [   O K   ]
    LIG HT  ST AT US  [   O K   ]
    INT AKE AIR T EMP.SENSO R  [   O K   ]
    O PT ICS MO DULE T EMP.SENSO R  [   O K   ]
    EXHAUST  AIR T EMP.SENSO R  [   O K   ]
    LIG HT  T EMP. 1 SENSO R  [   O K   ]
    LIG HT  T EMP. 2 SENSO R  [   O K   ]
    BAT T ERY  [   O K   ]
    CO LO R WHE E L  [   O K   ]
    LE NS  M O UNT E R  [   O K   ]
    BRIG HT NESS SENSO R  [ F AILED ]
    ANG LE SENSO R  [   O K   ]
    AT M SENSO R  [   O K   ]
    PHO SPHO R WHEEL  [   O K   ]
    ( E r r or  c ode 00 00 00 00 00 00 00 00 00 00 00 00 80 00 00 00)
    I nt ak e air  t em per at ur e  :  28 degC /   82 degF
    O pt ic s  m odule t em per at ur e  :  35 degC /   95 degF
    E x haus t  air  t em per at ur e  :  29 degC /   84 degF
    Light  t em per at ur e1  :  44 degC /  111 degF  
    Light  t em per at ur e2  :  28 degC /   82 degF
    P RO JE CT O R RUNT I M E   16 H
    P O WE R O N  72 t im es
    LI G HT  RUNT I M E   16 H
    LI G HT  O N  78 t im es
    -------- Current  st at us ---------
    MAIN VERSIO N  1. 00 
    SUB VERSIO N  1. 00 
    LIG HT  ST AT US  LIGHT=ON
    I NP UT   CO M P UT E R1
    SIG NAL NAME  1024x 768
    S I G NA L F RE Q UE NCY   48. 22k Hz  /  59. 85Hz
    ----- Wired Net work conf igurat ion -----
    DHCP  Client   O F F  
    I P  addr es s   192. 168. 0. 8
    M A C addr es s   12: 34: 56: 78: 90: 12
    M on J an 01 12: 34: 56 20X X
    ----- Memo -----  
    						
    							Chapter 5 Operations — Web control function
    152 - ENGLISH
    [Change password] page
    Click [Change password].
    1
    2
    3
    1 [Administrator]
    Used to change the setting of the [Administrator].
    2
     
    [User]
    Used to change the setting of the [User]. 3
    
     [Next]
    Used to change the setting of the password.
    [Administrator] account
    1
    3
    2
    4
    1 [Account]
    Displays the account to change.
    2
     
    [Current]
    [User name]: 
    Enter the user name before the change.
    [Password]: 
    Enter the current password. 3
    
     [New]
    [User name]: 
    Enter the desired new user name. (Up to 16 characters in single 
    byte)
    [Password]: 
    Enter the desired new password. (Up to 16 characters in single 
    byte)
    [Password(Retype)]: 
    Enter the desired new password again.
    4
     
    [OK]
    Determines the change of password.  
    						
    							Chapter 5 Operations — Web control function
    ENGLISH - 153
    [User] account
    1
    2
    3
    1 [Account]
    Displays the account to change.
    2
     
    [New]
    [User name]: 
    Enter the desired new user name. (Up to 16 characters in single 
    byte)
    [Password]: 
    Enter the desired new password. (Up to 16 characters in single 
    byte)
    [Password(Retype)]: 
    Enter the desired new password again. 3
    
     [OK]
    Determines the change of password.
    [Change password] (For user rights)
    Only the change of password is enabled under the user rights.
    1
    2
    4 3
    1 [Old Password]
    Enter the current password.
    2
     
    [New Password]
    Enter the desired new password. (Up to 16 characters in single 
    byte) 3
    
     [Retype]
    Enter the desired new password again.
    4
     
    [OK]
    Determines the change of password.
    Note
     fTo change the account of the administrator, you must enter the [User name] and [Password] in [Current].
    [Crestron Connected(TM)] page
    The projector can be monitored/controlled with Crestron ConnectedTM.
    It is necessary to access with the administrator rights to start the operation screen of Crestron Connected
    TM from 
    the web control screen. (The [Crestron Connected(TM)] button is not displayed in the web control screen with the 
    user rights.)
    The operation page of Crestron Connected
    TM is displayed by clicking [Crestron Connected(TM)].
    It is not displayed if Adobe Flash Player is not installed on your computer, or the browser you use does not 
    support Flash. In such a case, click [Back] in the operation page to go back to the previous page.  
    						
    							Chapter 5 Operations — Web control function
    154 - ENGLISH
    Operation page
    1
    2
    4 3
    5
    6
    7
    8
    1 [Tools], [Info], [Help]Tabs for selecting the setting, information, or help page of the 
    projector.
    2
     
    [POWER]
    T
    
    urns on/off the power.
    3
     
    [VOL
      DOWN], [VOL UP]
    Adjusts the volume.
    4
     
    [SHUTTER]
    Switches whether to use the shutter function (enabled (shutter: 
    closed)/disabled (shutter: open)). 5
    
     [Input Select]
    Controls input selection.
    Not available when the power of the projector is turned of
    f.
    6
     
    Menu screen control buttons
    Navigates the menu screen.
    7
    
     
    Freeze/image quality adjustment
    Controls items related to freeze/image quality
    
    .
    8
     
    [Back]
    Returns to the previous page.
    [Tools] page
    Click [Tools] in the operation page.
    1
    2
    3
    4
    5
    1 [Control System]
    Set the information required for communicating with the 
    controller to be connected with the projector
    .
    2
     
    [User Password]
    Set the user rights password for the operation page of Crestron 
    Connected
    TM.
    3
     
    [Admin Password]
    Set the administrator rights password for the operation page of 
    Crestron Connected
    TM. 4  
    Network status
    Displays the settings of wired LAN.
    [DHCP]
    Displays the current setting.
    [Ip 
    
    Address]
    Displays the current setting.
    [Subnet Mask]
    Displays the current setting.
    [Default Gateway]
    Displays the current setting.
    [DNS Server]
    Displays the current setting.
    5
     
    [Exit]
    Returns to the operation page.  
    						
    							Chapter 5 Operations — Web control function
    ENGLISH - 155
    [Info] page
    Click [Info] in the operation page.
    4
    5
    6
    1
    2
    3
    7
    1 [Projector Name]
    Displays the projector name.
    2
     
    [Mac Address]
    Displays the MAC address.
    3
    
     
    [Lamp Hours]
    Displays the runtime of the light source.
    4
    
     
    [Power Status]
    Displays the status of the power
    
    . 5
     [Source]
    Displays the selected input.
    6
     
    [Error Status]
    Displays the error status.
    7
    
     
    [Exit]
    Returns to the operation page.
    [Help] page
    Click [Help] in the operation page.
    The [Help Desk] window is displayed.
    1
    1 [Help Desk]
    A  message can be sent/received with the administrator using 
    the Crestron Connected
    TM.  
    						
    							156 - ENGLISH
    Chapter 6 Maintenance
    This chapter describes inspection methods when there are problems, and m\
    aintenance methods.  
    						
    							Chapter 6 Maintenance — Light source/temperature indicators
    ENGLISH - 157
    Light source/temperature indicators
    When an indicator lights up
    If a problem occurs inside the projector, the light source indicator  or the temperature indicator  
    will inform you by lighting or blinking. Check the status of the indicat\
    ors and take following measures.Attention
     f When switching of f the projector to deal with problems, make sure to follow the procedure in “Switching of f the projector” (x   page   49).
    Light source indicator 
    Temperature indicator 
    Light source indicator 
    Indicator status Lighting in red Blinking in red
    (3 times)
    Status Some of the elements of the light source are defective and 
    the light output has decreased. The light source does not light up, or the light source turns 
    off while the projector is in use.
    Cause ―
    Solution
     f T
    
    urn the  switch to  ( x
      page   49), and turn on the power again.
    Note
     fIf the light source indicator  continues to light or blink even after the measure is taken, set the  switch to , 
    and ask your dealer for repair
    .
     fThe light source indicator  lights in green while the projector is in projection mode if there is no notification by lighting or blinking in 
    red.
    Temperature indicator 
    Indicator status Lighting in red Blinking in red
    (2 times) Blinking in red
    (3 times)
    Status Warm-up status Internal temperature is high 
    (warning).Internal temperature is high 
    (standby status).The cooling fan has 
    stopped.
    Cause
     f Did you turn on the power 
    when the temperature 
    was low (around 0
    
      °C 
    (32
      °F))?
     fIs the air intake/exhaust port blocked?
     fIs the room temperature high? ―
    Solution
     f W
    
    ait at least five minutes 
    in the current status.
     f Use the projector 
    in an appropriate 
    operating environment 
    temperature
    *1.
     fRemove any objects that are blocking the air intake/
    exhaust port.
     fUse the projector in an appropriate operating 
    environment temperature*1.
     fDo not use the projector at an altitude of 4
    
      200   m 
    (13
     
    780') or higher above sea level
    *2.
     f T
     urn the  
    switch to  
    (x   page   49), and 
    consult your dealer.
    *1 The operating environment temperature of the projector dif fers depending on the altitude or the setting of the [PROJECTOR SETUP] menu → 
    [OPERATION SETTING]  → [OPERATING MODE]. For details, refer to “Operating environment temperature” ( x
      page   178).
    *2
     
    When the [PROJECT
     OR SETUP] menu → [OPERATION SETTING]  → [OPERATING MODE] is set to [ECO], [SILENT], [LONG LIFE1], [LONG 
    LIFE2], or [LONG LIFE3], the projector cannot be used at an altitude of 2
      700   m (8   858') or higher above sea level.
    Note
     fIf the temperature indicator  is still lit or blinking after taking the measures, ask your dealer for repair .   
    						
    							Chapter 6 Maintenance — Maintenance
    158 - ENGLISH
    Maintenance
    Before maintaining the projector
     fMake sure to turn of f the power before performing the maintenance of the projector. (x pages 40, 49)
     fWhen switching of
    
    f the projector, make sure to follow the procedures in “Switching off the projector” 
    (x
      page   49).
    Maintenance
    Outer case
    Wipe off dirt and dust with a soft, dry cloth.
     fIf the dirt is persistent, soak the cloth with water and wring it thoroughly before wiping. Dry of f the projector with 
    a dry cloth.
     f Do not use benzene, thinner
    
    , or rubbing alcohol, other solvents, or household cleaners. Doing so ma\
    y 
    deteriorate the outer case.
     f When using chemically treated dust cloths, follow the instructions writt\
    en on its packaging.
    Lens front surface
    Wipe off dirt and dust from the front surface of the lens with a soft clean clo\
    th.
     fDo not use a cloth that is fluf
    
    fy, dusty, or soaked with oil/water.
     fSince the lens is fragile, do not use excessive force when wiping the lens.
    Attention
     f The lens is made of glass. Impacts or excessive force when wiping may scratch its surface. Handle with care.
    Note
     fDust may accumulate around the air intake/exhaust port depending on the environment and operating condition when used in an 
    environment with excessive dust. 
    This may adversely affect the ventilation, cooling, and heat dissipation inside the projector, thus causing 
    reduced brightness.   
    						
    							Chapter 6 Maintenance — Troubleshooting
    ENGLISH - 159
    Troubleshooting
    Review the following points. For details, see the corresponding pages.
    ProblemsPoints to be checked Page
    Power does not turn on.
     f Is the power plug firmly inserted into the outlet? ―
     fIs the  switch set to ? 49
     fIs the wall outlet supplying electricity? ―
     fHave the circuit breakers tripped? ―
     fIs the light source indicator  blinking? 157
     fIs the temperature indicator  lit or blinking? 157
    No image appears.
     f Are connections to external devices correctly performed? 34
     fIs the input selection setting correct? 50
     fIs the [BRIGHTNESS] adjustment setting at a minimum? 66
     fIs the external device that is connected to the projector working properly? ―
     fIs the shutter function in use? 54, 97
     fIf the power indicator  is blinking in red, consult your dealer. ―
    Image is fuzzy.
     f Is the lens focus set correctly? 51
     fIs the projection distance appropriate? 31
     fIs the lens dirty? 20
     fIs the projector installed perpendicular to the screen? ―
    Color is pale or grayish.
     f Are [COLOR] and [TINT] adjusted correctly? 67
     fIs the external device connected to the projector adjusted correctly? 34
     fIs the computer cable damaged? ―
    Audio is not output.
     f Is the external device connected correctly to the audio input terminal? 27
     fIs the mute function used? 54, 1
    
    16
     fIs [AUDIO IN SELECT] in [AUDIO SETTING] correctly set? 11
    
    7
    Remote control does not 
    respond.
     f Are the batteries depleted? ―
     fIs the polarity of the batteries set correctly? 28
     fAre there any obstructions between the remote control and the remote con\
    trol 
    signal receiver of the projector? 24
     f
    Is the remote control being used beyond its ef
    
    fective operation range?24
     fAre other forms of light, such as fluorescent light, af
    
    fecting the projection?24
     fIs the [REMOTE CONTROL] setting in [CONTROL
    
     DEVICE SETUP] set to 
    [DISABLE]? 128
     f
    Is the ID number setting operation correct? 58
    Menu screen does not 
    appear
    
    .
     f Is the on-screen display function turned of
    
    f (hidden)?55
    Buttons on the control 
    panel do not operate.
     f Is the [CONTROL
    
     PANEL] setting in [CONTROL DEVICE SETUP] set to 
    [DISABLE]? 128
    Image does not display 
    correctly.
     f Is [SYSTEM SELECT
    
    OR] set properly? 70
     fIs [COMPUTER IN/OUT] set correctly? 87
     fIs there a problem with the video tape or other image sources? ―
     fIs a signal which is not compatible with the projector being input? 175
    Part of image is missing.
     f Is the lens position within the adjustment range? 53
     fIs [SHIFT] adjusted correctly? 72
     fIs [ASPECT] set properly? 72
     fIs [BLANKING] adjusted correctly? 77
    Image from a computer 
    does not appear
    
    .
     fIs the cable too long? (For D
    
    - Sub cables, the cable length should be 10   m (32'10") 
    or shorter.) ―
     f
    Is the external video output on the laptop computer set correctly? (Ex.:  The external 
    output settings may be switched by pressing the “Fn” + “F3” keys or the “Fn” + “F10” 
    keys simultaneously
    
    . This will differ depending on the model of the computer. Refer 
    to the user manual provided with your computer.) ―
    Image output from DVI
    - D 
    of the computer does not 
    appear.
     f Is [EDID SELECT] in [DVI-D IN] set to [EDID3] or [EDID2:PC]? 89
     fIt may improve by updating the graphic accelerator driver of the computer to the 
    latest version. ―
     f
    It may improve by performing the [EDID SELECT] setting in [DVI-D IN], and then 
    rebooting the computer
    
    . 89   
    						
    							Chapter 6 Maintenance — Troubleshooting
    160 - ENGLISH
    ProblemsPoints to be checked Page
    Video from HDMI 
    compatible device does 
    not appear or it appears 
    jumbled.
     f Is the HDMI cable connected securely? 34
     fT
    
    urn the power of the projector and the external device off and on. ―
     fIs a signal which is not compatible with the projector being input? 175
    Lens shift cannot be 
    adjusted.
     f Perform [LENS CALIBRA
    
    TION]. 11 5
    Cannot control the 
    projector with Art-Net.
     f Are the connections between the twisted-pair-cable transmitter and an external 
    device, and between the twisted-pair-cable transmitter and projector correctly done? ―
     f
    Is [Art-Net SETUP] set to other than [OFF]? 133
     fAre [NET], [SUB NET], [UNIVERSE], and [ST
    
    ART ADDRESS] set correctly?133
    The DIGITAL LINK input 
    image is not displayed.
     f Is the cable compatible to the condition of the projector used? 37
     fAre the connections between the twisted-pair-cable transmitter and an external 
    device, and between the twisted-pair-cable transmitter and projector correctly done? ―
     f
    Is [DIGIT
    
    AL LINK MODE] set to [AUTO] or [DIGITAL LINK]? Is it set to 
    [ETHERNET]? 131
     f
    Is a signal which is not compatible with a twisted-pair-cable transmitter being input? ―
    Attention
     fIf problems persist even after checking the preceding points, consult your dealer .   
    						
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