Panasonic Projector PT-RZ575 User Manual
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Chapter 5 Operations — Web control function ENGLISH - 151 Example of the E-mail sent for an error The following E-mail is sent when an error has occurred. === P anas onic pr ojec t or r epor t ( E RRO R) === P r ojec t or T y pe : RZ 575 S er ial No : 123456789012 ----- check syst em ----- M A I N CP U B US [ O K ] F A N [ O K ] INT AKE AIR T EMPERAT URE [ O K ] O PT ICS MO DULE T EMPERAT URE [ O K ] EXHAUST AIR T EMPERAT URE [ O K ] LIG HT T EMPERAT URE1 [ O K ] LIG HT T EMPERAT URE2 [ O K ] LIG HT ST AT US [ O K ] INT AKE AIR T EMP.SENSO R [ O K ] O PT ICS MO DULE T EMP.SENSO R [ O K ] EXHAUST AIR T EMP.SENSO R [ O K ] LIG HT T EMP. 1 SENSO R [ O K ] LIG HT T EMP. 2 SENSO R [ O K ] BAT T ERY [ O K ] CO LO R WHE E L [ O K ] LE NS M O UNT E R [ O K ] BRIG HT NESS SENSO R [ F AILED ] ANG LE SENSO R [ O K ] AT M SENSO R [ O K ] PHO SPHO R WHEEL [ O K ] ( E r r or c ode 00 00 00 00 00 00 00 00 00 00 00 00 80 00 00 00) I nt ak e air t em per at ur e : 28 degC / 82 degF O pt ic s m odule t em per at ur e : 35 degC / 95 degF E x haus t air t em per at ur e : 29 degC / 84 degF Light t em per at ur e1 : 44 degC / 111 degF Light t em per at ur e2 : 28 degC / 82 degF P RO JE CT O R RUNT I M E 16 H P O WE R O N 72 t im es LI G HT RUNT I M E 16 H LI G HT O N 78 t im es -------- Current st at us --------- MAIN VERSIO N 1. 00 SUB VERSIO N 1. 00 LIG HT ST AT US LIGHT=ON I NP UT CO M P UT E R1 SIG NAL NAME 1024x 768 S I G NA L F RE Q UE NCY 48. 22k Hz / 59. 85Hz ----- Wired Net work conf igurat ion ----- DHCP Client O F F I P addr es s 192. 168. 0. 8 M A C addr es s 12: 34: 56: 78: 90: 12 M on J an 01 12: 34: 56 20X X ----- Memo -----

Chapter 5 Operations — Web control function 152 - ENGLISH [Change password] page Click [Change password]. 1 2 3 1 [Administrator] Used to change the setting of the [Administrator]. 2 [User] Used to change the setting of the [User]. 3 [Next] Used to change the setting of the password. [Administrator] account 1 3 2 4 1 [Account] Displays the account to change. 2 [Current] [User name]: Enter the user name before the change. [Password]: Enter the current password. 3 [New] [User name]: Enter the desired new user name. (Up to 16 characters in single byte) [Password]: Enter the desired new password. (Up to 16 characters in single byte) [Password(Retype)]: Enter the desired new password again. 4 [OK] Determines the change of password.

Chapter 5 Operations — Web control function ENGLISH - 153 [User] account 1 2 3 1 [Account] Displays the account to change. 2 [New] [User name]: Enter the desired new user name. (Up to 16 characters in single byte) [Password]: Enter the desired new password. (Up to 16 characters in single byte) [Password(Retype)]: Enter the desired new password again. 3 [OK] Determines the change of password. [Change password] (For user rights) Only the change of password is enabled under the user rights. 1 2 4 3 1 [Old Password] Enter the current password. 2 [New Password] Enter the desired new password. (Up to 16 characters in single byte) 3 [Retype] Enter the desired new password again. 4 [OK] Determines the change of password. Note fTo change the account of the administrator, you must enter the [User name] and [Password] in [Current]. [Crestron Connected(TM)] page The projector can be monitored/controlled with Crestron ConnectedTM. It is necessary to access with the administrator rights to start the operation screen of Crestron Connected TM from the web control screen. (The [Crestron Connected(TM)] button is not displayed in the web control screen with the user rights.) The operation page of Crestron Connected TM is displayed by clicking [Crestron Connected(TM)]. It is not displayed if Adobe Flash Player is not installed on your computer, or the browser you use does not support Flash. In such a case, click [Back] in the operation page to go back to the previous page.

Chapter 5 Operations — Web control function 154 - ENGLISH Operation page 1 2 4 3 5 6 7 8 1 [Tools], [Info], [Help]Tabs for selecting the setting, information, or help page of the projector. 2 [POWER] T urns on/off the power. 3 [VOL DOWN], [VOL UP] Adjusts the volume. 4 [SHUTTER] Switches whether to use the shutter function (enabled (shutter: closed)/disabled (shutter: open)). 5 [Input Select] Controls input selection. Not available when the power of the projector is turned of f. 6 Menu screen control buttons Navigates the menu screen. 7 Freeze/image quality adjustment Controls items related to freeze/image quality . 8 [Back] Returns to the previous page. [Tools] page Click [Tools] in the operation page. 1 2 3 4 5 1 [Control System] Set the information required for communicating with the controller to be connected with the projector . 2 [User Password] Set the user rights password for the operation page of Crestron Connected TM. 3 [Admin Password] Set the administrator rights password for the operation page of Crestron Connected TM. 4 Network status Displays the settings of wired LAN. [DHCP] Displays the current setting. [Ip Address] Displays the current setting. [Subnet Mask] Displays the current setting. [Default Gateway] Displays the current setting. [DNS Server] Displays the current setting. 5 [Exit] Returns to the operation page.

Chapter 5 Operations — Web control function ENGLISH - 155 [Info] page Click [Info] in the operation page. 4 5 6 1 2 3 7 1 [Projector Name] Displays the projector name. 2 [Mac Address] Displays the MAC address. 3 [Lamp Hours] Displays the runtime of the light source. 4 [Power Status] Displays the status of the power . 5 [Source] Displays the selected input. 6 [Error Status] Displays the error status. 7 [Exit] Returns to the operation page. [Help] page Click [Help] in the operation page. The [Help Desk] window is displayed. 1 1 [Help Desk] A message can be sent/received with the administrator using the Crestron Connected TM.

156 - ENGLISH Chapter 6 Maintenance This chapter describes inspection methods when there are problems, and m\ aintenance methods.

Chapter 6 Maintenance — Light source/temperature indicators ENGLISH - 157 Light source/temperature indicators When an indicator lights up If a problem occurs inside the projector, the light source indicator or the temperature indicator will inform you by lighting or blinking. Check the status of the indicat\ ors and take following measures.Attention f When switching of f the projector to deal with problems, make sure to follow the procedure in “Switching of f the projector” (x page 49). Light source indicator Temperature indicator Light source indicator Indicator status Lighting in red Blinking in red (3 times) Status Some of the elements of the light source are defective and the light output has decreased. The light source does not light up, or the light source turns off while the projector is in use. Cause ― Solution f T urn the switch to ( x page 49), and turn on the power again. Note fIf the light source indicator continues to light or blink even after the measure is taken, set the switch to , and ask your dealer for repair . fThe light source indicator lights in green while the projector is in projection mode if there is no notification by lighting or blinking in red. Temperature indicator Indicator status Lighting in red Blinking in red (2 times) Blinking in red (3 times) Status Warm-up status Internal temperature is high (warning).Internal temperature is high (standby status).The cooling fan has stopped. Cause f Did you turn on the power when the temperature was low (around 0 °C (32 °F))? fIs the air intake/exhaust port blocked? fIs the room temperature high? ― Solution f W ait at least five minutes in the current status. f Use the projector in an appropriate operating environment temperature *1. fRemove any objects that are blocking the air intake/ exhaust port. fUse the projector in an appropriate operating environment temperature*1. fDo not use the projector at an altitude of 4 200 m (13 780') or higher above sea level *2. f T urn the switch to (x page 49), and consult your dealer. *1 The operating environment temperature of the projector dif fers depending on the altitude or the setting of the [PROJECTOR SETUP] menu → [OPERATION SETTING] → [OPERATING MODE]. For details, refer to “Operating environment temperature” ( x page 178). *2 When the [PROJECT OR SETUP] menu → [OPERATION SETTING] → [OPERATING MODE] is set to [ECO], [SILENT], [LONG LIFE1], [LONG LIFE2], or [LONG LIFE3], the projector cannot be used at an altitude of 2 700 m (8 858') or higher above sea level. Note fIf the temperature indicator is still lit or blinking after taking the measures, ask your dealer for repair .

Chapter 6 Maintenance — Maintenance 158 - ENGLISH Maintenance Before maintaining the projector fMake sure to turn of f the power before performing the maintenance of the projector. (x pages 40, 49) fWhen switching of f the projector, make sure to follow the procedures in “Switching off the projector” (x page 49). Maintenance Outer case Wipe off dirt and dust with a soft, dry cloth. fIf the dirt is persistent, soak the cloth with water and wring it thoroughly before wiping. Dry of f the projector with a dry cloth. f Do not use benzene, thinner , or rubbing alcohol, other solvents, or household cleaners. Doing so ma\ y deteriorate the outer case. f When using chemically treated dust cloths, follow the instructions writt\ en on its packaging. Lens front surface Wipe off dirt and dust from the front surface of the lens with a soft clean clo\ th. fDo not use a cloth that is fluf fy, dusty, or soaked with oil/water. fSince the lens is fragile, do not use excessive force when wiping the lens. Attention f The lens is made of glass. Impacts or excessive force when wiping may scratch its surface. Handle with care. Note fDust may accumulate around the air intake/exhaust port depending on the environment and operating condition when used in an environment with excessive dust. This may adversely affect the ventilation, cooling, and heat dissipation inside the projector, thus causing reduced brightness.

Chapter 6 Maintenance — Troubleshooting ENGLISH - 159 Troubleshooting Review the following points. For details, see the corresponding pages. ProblemsPoints to be checked Page Power does not turn on. f Is the power plug firmly inserted into the outlet? ― fIs the switch set to ? 49 fIs the wall outlet supplying electricity? ― fHave the circuit breakers tripped? ― fIs the light source indicator blinking? 157 fIs the temperature indicator lit or blinking? 157 No image appears. f Are connections to external devices correctly performed? 34 fIs the input selection setting correct? 50 fIs the [BRIGHTNESS] adjustment setting at a minimum? 66 fIs the external device that is connected to the projector working properly? ― fIs the shutter function in use? 54, 97 fIf the power indicator is blinking in red, consult your dealer. ― Image is fuzzy. f Is the lens focus set correctly? 51 fIs the projection distance appropriate? 31 fIs the lens dirty? 20 fIs the projector installed perpendicular to the screen? ― Color is pale or grayish. f Are [COLOR] and [TINT] adjusted correctly? 67 fIs the external device connected to the projector adjusted correctly? 34 fIs the computer cable damaged? ― Audio is not output. f Is the external device connected correctly to the audio input terminal? 27 fIs the mute function used? 54, 1 16 fIs [AUDIO IN SELECT] in [AUDIO SETTING] correctly set? 11 7 Remote control does not respond. f Are the batteries depleted? ― fIs the polarity of the batteries set correctly? 28 fAre there any obstructions between the remote control and the remote con\ trol signal receiver of the projector? 24 f Is the remote control being used beyond its ef fective operation range?24 fAre other forms of light, such as fluorescent light, af fecting the projection?24 fIs the [REMOTE CONTROL] setting in [CONTROL DEVICE SETUP] set to [DISABLE]? 128 f Is the ID number setting operation correct? 58 Menu screen does not appear . f Is the on-screen display function turned of f (hidden)?55 Buttons on the control panel do not operate. f Is the [CONTROL PANEL] setting in [CONTROL DEVICE SETUP] set to [DISABLE]? 128 Image does not display correctly. f Is [SYSTEM SELECT OR] set properly? 70 fIs [COMPUTER IN/OUT] set correctly? 87 fIs there a problem with the video tape or other image sources? ― fIs a signal which is not compatible with the projector being input? 175 Part of image is missing. f Is the lens position within the adjustment range? 53 fIs [SHIFT] adjusted correctly? 72 fIs [ASPECT] set properly? 72 fIs [BLANKING] adjusted correctly? 77 Image from a computer does not appear . fIs the cable too long? (For D - Sub cables, the cable length should be 10 m (32'10") or shorter.) ― f Is the external video output on the laptop computer set correctly? (Ex.: The external output settings may be switched by pressing the “Fn” + “F3” keys or the “Fn” + “F10” keys simultaneously . This will differ depending on the model of the computer. Refer to the user manual provided with your computer.) ― Image output from DVI - D of the computer does not appear. f Is [EDID SELECT] in [DVI-D IN] set to [EDID3] or [EDID2:PC]? 89 fIt may improve by updating the graphic accelerator driver of the computer to the latest version. ― f It may improve by performing the [EDID SELECT] setting in [DVI-D IN], and then rebooting the computer . 89

Chapter 6 Maintenance — Troubleshooting 160 - ENGLISH ProblemsPoints to be checked Page Video from HDMI compatible device does not appear or it appears jumbled. f Is the HDMI cable connected securely? 34 fT urn the power of the projector and the external device off and on. ― fIs a signal which is not compatible with the projector being input? 175 Lens shift cannot be adjusted. f Perform [LENS CALIBRA TION]. 11 5 Cannot control the projector with Art-Net. f Are the connections between the twisted-pair-cable transmitter and an external device, and between the twisted-pair-cable transmitter and projector correctly done? ― f Is [Art-Net SETUP] set to other than [OFF]? 133 fAre [NET], [SUB NET], [UNIVERSE], and [ST ART ADDRESS] set correctly?133 The DIGITAL LINK input image is not displayed. f Is the cable compatible to the condition of the projector used? 37 fAre the connections between the twisted-pair-cable transmitter and an external device, and between the twisted-pair-cable transmitter and projector correctly done? ― f Is [DIGIT AL LINK MODE] set to [AUTO] or [DIGITAL LINK]? Is it set to [ETHERNET]? 131 f Is a signal which is not compatible with a twisted-pair-cable transmitter being input? ― Attention fIf problems persist even after checking the preceding points, consult your dealer .