Samsung Convoy 2 Instruction Manual

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 USER GUIDE
GH68-34215A   Printed in USA
USER GUIDE
GUÍA DEL USUARIO     
						

							PORTABLE ALL DIGITAL
MOBILE PHONE
User Manual
Please read this manual before operating your
phone, and keep it for future reference. 
						

							IMPORTANT CUSTOMER INFORMATION
PLEASE BE ADVISED THAT MANY SERVICES AND APPLICATIONS OFFERED THROUGH THIS UNIQUE DEVICE ARE PROVIDED BY VARIOUS 
DEVICE, OPERATING SYSTEM, SOFTWARE AND APPLICATION DEVELOPERS (E.G. GOOGLE, MOTOROLA, MICROSOFT, PALM, RESEARCH IN 
MOTION).  IF YOU USE, LINK TO OR DOWNLOAD SUCH A SERVICE, OR AN APPLICATION SUCH AS A NON-VERIZON WIRELESS LOCATION 
BASED GPS-TYPE SERVICE, CHAT ROOM, MARKETPLACE OR SOCIAL NETWORK FROM THIS DEVICE, YOU SHOULD CAREFULLY REVIEW THE 
TERMS OF SUCH SERVICE OR APPLICATION.  IF YOU USE ANY OF THESE NON-VERIZON WIRELESS SERVICES OR APPLICATIONS, 
PERSONAL INFORMATION YOU SUBMIT MAY BE READ, COLLECTED, OR USED BY THE SERVICE OR APPLICATION PROVIDER AND/OR OTHER 
USERS OF THOSE FORUMS.  
VERIZON WIRELESS IS NOT RESPONSIBLE FOR YOUR USE OF THOSE APPLICATIONS OR INFORMATION YOU CHOOSE TO SUBMIT OR SHARE 
WITH OTHERS.  SPECIFIC TERMS AND CONDITIONS, TERMS OF USE, AND PRIVACY POLICES APPLY TO THOSE APPLICATIONS AND 
SERVICES.  PLEASE REVIEW CAREFULLY ANY AND ALL TERMS AND CONDITIONS APPLICABLE TO THOSE APPLICATIONS AND SERVICES 
INCLUDING THOSE RELATED TO ANY LOCATION-BASED SERVICES FOR ANY PARTICULAR PRIVACY POLICIES, RISKS OR WAIVERS.  
YOUR VERIZON WIRELESS CUSTOMER AGREEMENT TERMS AND CONDITIONS AND CERTAIN OTHER SPECIFICALLY IDENTIFIED TERMS 
GOVERN YOUR USE OF ANY VERIZON WIRELESS PRODUCTS AND SERVICES
VZW_First_page_disclaimer.fm  Page i  Friday, August 6, 2010  7:32 PM 
						

							VZW_SCH-u660_English_UM_EF01_TE_072611_F8
Intellectual Property
All Intellectual Property, as defined below, owned by or which is otherwise the property of Samsung or its respective suppliers relating to 
the SAMSUNG Phone, including but not limited to, accessories, parts, or software relating there to (the “Phone System”), is proprietary to 
Samsung and protected under federal laws, state laws, and international treaty provisions. Intellectual Property includes, but is not limited 
to, inventions (patentable or unpatentable), patents, trade secrets, copyrights, software, computer programs, and related documentation 
and other works of authorship. You may not infringe or otherwise violate the rights secured by the Intellectual Property. Moreover, you 
agree that you will not (and will not attempt to) modify, prepare derivative works of, reverse engineer, decompile, disassemble, or 
otherwise attempt to create source code from the software. No title to or ownership in the Intellectual Property is transferred to you. All 
applicable rights of the Intellectual Property shall remain with SAMSUNG and its suppliers.
Samsung Telecommunications America (STA), LLC
©2011 Samsung Telecommunications America, LLC is a registered trademark of Samsung Electronics America, Inc. and its related 
entities.
Do you have questions about your Samsung Mobile Phone? 
For 24 hour information and assistance, we offer a new FAQ/ARS System (Automated Response System) at:
http://www.samsung.com/us/support
Headquarters:
1301 E. Lookout Drive
Richardson, TX 75082
Toll Free Tel:Customer Care Center:
1000 Klein Rd.
Plano, TX 75074
1.888.987.HELP (4357)
Internet Address: 
http://www.samsungusa.com 
						

							GH68-34215A
Printed in USA
Nuance
®, VSuite™, T9® Text Input, and the Nuance logo are trademarks or registered trademarks of Nuance Communications, Inc., or its 
affiliates in the United States and/or other countries.
ACCESS
® and NetFront™ are trademarks or registered trademarks of ACCESS Co., Ltd. in Japan and other countries.
The Bluetooth® word mark, figure mark (stylized “B Design”), and combination mark (Bluetooth word mark and “B Design”) are registered 
trademarks and are wholly owned by the Bluetooth SIG.
microSD™, microSDHC™ and the microSD logo are Trademarks of the SD Card Association.
©Samsung Telecommunications America, LLC (“Samsung”). Samsung is a trademark of Samsung Electronics Co., Ltd. and/or its related 
entities. All product and brand names are trademarks or registered trademarks of their respective companies. Screen images simulated. 
Appearance of the phone may vary.
©Verizon Wireless. Verizon Wireless, the Verizon Wireless logos, and Convoy™ are trademarks of Verizon Trademark Services LLC. All 
company names, trademarks, logos and copyrights not property of Verizon Wireless are the property of their respective owners. 
						

							Open Source Software
Some software components of this product incorporate source code covered under GNU General Public License (GPL), GNU Lesser General 
Public License (LGPL), OpenSSL License, BSD License and other open source licenses. To obtain the source code covered under the open 
source licenses, please visit:
http://opensource.samsung.com.
Disclaimer of Warranties; Exclusion of Liability
EXCEPT AS SET FORTH IN THE EXPRESS WARRANTY CONTAINED ON THE WARRANTY PAGE ENCLOSED WITH THE PRODUCT, THE 
PURCHASER TAKES THE PRODUCT AS IS, AND SAMSUNG MAKES NO EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER 
WITH RESPECT TO THE PRODUCT, INCLUDING BUT NOT LIMITED TO THE MERCHANTABILITY OF THE PRODUCT OR ITS FITNESS FOR ANY 
PARTICULAR PURPOSE OR USE; THE DESIGN, CONDITION OR QUALITY OF THE PRODUCT; THE PERFORMANCE OF THE PRODUCT; THE 
WORKMANSHIP OF THE PRODUCT OR THE COMPONENTS CONTAINED THEREIN; OR COMPLIANCE OF THE PRODUCT WITH THE 
REQUIREMENTS OF ANY LAW, RULE, SPECIFICATION OR CONTRACT PERTAINING THERETO. NOTHING CONTAINED IN THE INSTRUCTION 
MANUAL SHALL BE CONSTRUED TO CREATE AN EXPRESS OR IMPLIED WARRANTY OF ANY KIND WHATSOEVER WITH RESPECT TO THE 
PRODUCT. IN ADDITION, SAMSUNG SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RESULTING FROM THE PURCHASE OR USE OF 
THE PRODUCT OR ARISING FROM THE BREACH OF THE EXPRESS WARRANTY, INCLUDING INCIDENTAL, SPECIAL OR CONSEQUENTIAL 
DAMAGES, OR LOSS OF ANTICIPATED PROFITS OR BENEFITS. 
						

							       1
Table of Contents
Section 1:  Getting Started  .............................................. 4Understanding this User Manual . . . . . . . . . . . . . . . . . . . . . . . .  4
Using the Battery  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  5
Turning Your Phone On and Off   . . . . . . . . . . . . . . . . . . . . . . . .  8
Voicemail  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  8
Set-up Wizard   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  9
TTY Mode   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  9
Roaming   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  9
Memory Card  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  10
Section 2:  Understanding Your Phone  ......................... 11Features of Your Phone   . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  11
Closed View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  12
Side Views  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  13
Open View  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  14
Navigation Keys  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  15
Soft Keys  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  16
Command Keys   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  17
Understanding the Home Screen   . . . . . . . . . . . . . . . . . . . . . .  20
Section 3:  Call Functions  ............................................. 21Making Calls   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  21
Answering Calls  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  21
Ending Calls  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  22
Recent Calls  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  22
Fake Call  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  24Driving Mode  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  25
Section 4:  Push-to-Talk (PTT) Functions  .................... 26Enabling PTT Mode on Your Phone   . . . . . . . . . . . . . . . . . . . .  26
Making PTT Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  26
Making PTT Group Calls   . . . . . . . . . . . . . . . . . . . . . . . . . . . .  31
Answering Push-to-Talk Calls   . . . . . . . . . . . . . . . . . . . . . . . .  34
Section 5:  Contacts  ...................................................... 36Adding a Contact  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  36
Erasing Contacts  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  38
Editing a Contact  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  38
Managing Contacts  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  40
Adding Pauses or Waits  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  40
Finding Contacts  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  41
Using Contacts   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  41
Backup Assistant  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  42
Favorites  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  42
Groups   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  43
Speed Dials  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  45
My Name Card   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  46
Emergency Contacts  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  47
Sharing Contacts  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  49
Adding PTT Contacts  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  50
Editing a PTT Contact   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  51
PTT Groups  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  51 
						

							2
Section 6:  Entering Text  ............................................... 53Changing the Text Entry Mode   . . . . . . . . . . . . . . . . . . . . . . . . 53
Entering Text using T9 Word  . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Entering Text using Palabra   . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Entering Text using Abc Mode   . . . . . . . . . . . . . . . . . . . . . . . . 54
Entering Numbers  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Entering Symbols  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Entering Smileys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Entering Quick Text   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Entering Domain Extensions  . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Section 7:   Messaging  .................................................. 57Types of Messages  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Creating and Sending Text Messages  . . . . . . . . . . . . . . . . . . . 57
Creating and Sending Picture Messages  . . . . . . . . . . . . . . . . . 58
Creating and Sending Video Messages  . . . . . . . . . . . . . . . . . . 60
Creating and Sending Voice Messages  . . . . . . . . . . . . . . . . . . 62
Message Settings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Receiving Messages  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Message Folders   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Voicemail  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Mobile IM  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Social Networks  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Mobile Email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Section 8:  Media Center  ............................................... 73Apps  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Search  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73Mobile Web   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  73
Music & Tones  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  74
Picture & Video   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  74
Online Album  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  82
Section 9:  Apps  ............................................................ 83Shop Apps  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  83
VZ Navigator   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  83
Mobile Web   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  84
Section 10:   Music ........................................................ 85Manage and Transfer Media . . . . . . . . . . . . . . . . . . . . . . . . . .  85
My Music  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  85
Section 11:  Tools .......................................................... 88Voice Commands  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  88
Calculator   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  89
Calendar   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  91
Alarm Clock  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  92
Stop Watch   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  93
World Clock  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  93
Notepad  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  94
USB Mass Storage  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  95
Phone Search . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  95
Section 12:  Bluetooth ................................................... 96Supported Profiles  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  96
Turning Bluetooth On or Off   . . . . . . . . . . . . . . . . . . . . . . . . . .  97
Bluetooth Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  97
Adding a New Device  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  98 
						

							       3
Section 13:   Settings  .................................................... 99My Verizon  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  99
Master Volume  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  99
Tools  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  99
Bluetooth Menu  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  100
PTT Settings   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  101
Sounds Settings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  102
Display Settings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  105
Phone Settings  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  112
Call Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  120
Memory  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  123
USB Mode   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  124
Phone Info  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  124
Set-up Wizard   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  125
Section 14:  Health and Safety Information  ............... 126Exposure to Radio Frequency (RF) Signals   . . . . . . . . . . . . . .  126
Specific Absorption Rate (SAR) Certification Information  . . . .  131
Smart Practices While Driving   . . . . . . . . . . . . . . . . . . . . . . .  132
Battery Use and Safety  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  133
Samsung Mobile Products and Recycling  . . . . . . . . . . . . . . .  134
UL Certified Travel Charger   . . . . . . . . . . . . . . . . . . . . . . . . .  136
Display / Touch-Screen   . . . . . . . . . . . . . . . . . . . . . . . . . . . .  136
GPS & AGPS  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  137
Emergency Calls   . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  138
Care and Maintenance  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  138
Responsible Listening   . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  139
Operating Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  141FCC Hearing Aid Compatibility (HAC) Regulations
for Wireless Devices   . . . . . . . . . . . . . . . . . . . . . . . . . . . .  143
Restricting Childrens Access to Your 
Mobile Device  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  144
FCC Notice and Cautions  . . . . . . . . . . . . . . . . . . . . . . . . . . .  144
Other Important Safety Information   . . . . . . . . . . . . . . . . . . .  145
Section 15:  Warranty Information  ............................. 146Standard Limited Warranty   . . . . . . . . . . . . . . . . . . . . . . . . .  146
End User License Agreement for Software  . . . . . . . . . . . . . .  150
Index ............................................................................ 155 
						

							4
Section 1: Getting Started
Understanding this User Manual
The chapters of this manual generally follow the features of your 
phone. A robust index for quick reference to most features begins 
on page 155.
Also included is important safety information that you should 
know before using your phone. Most of this information is near 
the back of the guide, beginning on page 126.
Instructions in this manual are based on default settings, and 
may vary from your phone, depending on the software version of 
your phone, and any changes to the phone’s Settings.
Unless stated otherwise, instructions in this User Manual start 
with the phone open and unlocked, at the Home screen.
Instructions in this User Manual offer the simplest, or most direct 
steps to complete a procedure. Other methods may exist, and 
may be described as well.
All screen images in this User Manual are simulated. Actual 
displays may vary, depending on the software version of your 
phone and any changes to the phone’s Settings.
Special Text
This manual uses special text to emphasize important details:
Note: Presents alternative options for the current feature or menu.
Tip: Provides quick or innovative methods, or useful shortcuts.
Important: Points out important information about the current feature 
that could affect performance.
Warning: Brings to your attention important information to prevent 
loss of data or functionality, or even prevent damage to your phone.
Text conventions
This manual provides condensed information about how to use 
your phone, including these conventions:
Highlight Use the 
Directional Key  to focus on items.
Select Use the 
Directional Key to highlight an item, then 
press the Center Select Key  . The function of 
the Center Select Key changes.
 ➔ Arrows represent the “highlight, then select” 
steps in longer, or repetitive procedures: 
From the Home screen, select   MENU ➔ 
 
Settings & Tools ➔ Memory.