Samsung Convoy 2 Instruction Manual

							Understanding Your Phone       15
Navigation Keys
Directional Key
Press the Directional Key 
UP, DOWN, LEFT or RIGHT 
to browse menus and lists, 
or to launch applications 
from the Home screen with 
Directional Key Shortcuts.
Tip: While navigating, you can also press the number key corresponding to an menu item to launch the item.
Directional Key Shor tcuts
From the Home screen, press the Directional Key to launch 
favorite applications.
Tip: Customize Directional Key shortcuts with Set Shortcuts under Phone Settings. For more information, see “Set Directional Keys” on page 113.
UP
DOWN LEFT RIGHT
New TXT MsgMy Pictures
My Verizon
My Shortcuts
2. Search
3. Social Networks
4. Calendar 1. Alarm Clock
Default Directional Key Shortcuts 
						

							16
Soft Keys
Left Soft Key
Press the Left Soft Key   to select the option that appears in 
the bottom left corner of the display. 
For example, from the home screen, press the Left Soft Key 
Message to launch Messaging.
Right Soft Key
Press the Right Soft Key   to select the option that appears in 
the bottom right corner of the display. 
For example, from the home screen, press the Right Soft 
Key
 Contacts to launch Contacts.
Center Select Key
Press the Center Select Key   to select a highlight item or 
perform the highlighted action.
For example, from the home screen, press the Center 
Select Key
 MENU to launch the Menu.
Using the Front Keys as Soft Keys
When the phone is closed, use the front keys as soft keys to 
navigate a special menu.
1.With the phone closed, press the   Play/Pause Key to 
launch the special 
MENU:
: View messages and reply using Quick Text.
 My Music: Play music.
 Voice Commands: Open Voice Commands.
 Today’s Schedule: List events scheduled for today.
 Record Video: Launches the camcorder.
: Launches the camera.
: Turns Bluetooth on or off.
2.Press the   Volume Key to navigate the menu.
3.In this menu, the   Play Key functions as the Center 
Select Key
, and the   Rewind Key functions as a BACK 
key, and may be used to return to the previous menu. 
						

							Understanding Your Phone       17
Command Keys
Clear Key
Press the   Clear Key to erase characters from the display, or 
to return to the previous item.
While entering text, press the Clear Key once to backspace and delete 
a character.
While entering text, press and hold the Clear Key to erase the previous 
word in a sentence.
While navigating, press the Clear Key to return to the previous menu.
While navigating, press and hold the Clear Key to go to the Home 
screen.
Power/End Key
Press the   End/Power Key to turn the phone on or off, to end 
a call, or return to the Home screen from any application or 
menu.
Press and hold the the End/Power Key to turn the phone on or off.
Press the End/Power Key to end a call.
Press the End/Power Key to return to the Home screen from any 
menu.
Press the End/Power Key to cancel the last input.
Press the End/Power Key to send an incoming call directly to 
Voicemail.
Send Key
Press the   Send Key  to answer calls, dial calls, and to recall 
the last number(s) dialed, received, or missed.
Press the Send Key to answer calls.
Enter a number and press the Send Key to make a call.
Press the Send Key from the Home screen to display a list of all calls 
to and from your phone.
Press the Send Key twice from the home screen to call the most 
recently dialed, received, or missed number.
While on a call, press the Send Key to answer a new incoming call. 
Press the Send Key again to switch back to the first call.
Camera/Camcorder Key
Press the Camera/Camcorder Key to launch the Camera/
Camcorder, and to capture pictures and videos.
From the home screen, press the Camera/Camcorder Key to launch 
the camera. 
While in camera mode, press the Camera/Camcorder Key to take a 
photo.
From the home screen, press and hold Camera/Camcorder Key  to 
launch the camcorder. 
While in camcorder mode, press the Camera/Camcorder Key to begin 
recording a video. 
						

							18
Voice Commands/Flashlight Key
From the Home screen, press the   Voice Commands/
Flashlight Key to launch Voice Commands. 
From the Home screen, press and hold the 
Voice Commands/
Flashlight Key to turn the Flashlight on or off.
Voicemail Key
From the Home screen, press and hold the   Voicemail Key to 
call Voicemail.
PTT/Side Key
When PTT Mode is On, press the   PTT/Side Key to activate 
PTT. For information about making PTT calls, see “Push-to-Talk 
(PTT) Functions” on page 26.
When PTT Mode is Off, press the 
PTT/Side Key to launch an 
application. For information about selecting an application for the 
PTT/Side Key, see “Set Side Key” on page 113.
Speakerphone Key
During a call, press the   Speakerphone Key to switch call 
audio from the Earpiece to the Speakers.
To answer an incoming call in Speakerphone mode, press and 
hold the 
Speakerphone Key. To end the call, press the Speakerphone Key again.
When the phone is closed, press and hold the 
Speakerphone Key to turn Driving Mode on or off.
Volume Key
Press the   Volume Key to adjust volume, or to initiate 
a Fake Call.
From the Home screen, press the Volume Key to set Master Volume.
From the Home screen, press and hold the Volume Key down to 
activate Sound Off mode.
During calls, press the Volume Key to adjust voice volume.
During music playback, press the Volume Key to adjust audio volume.
Press the Volume Key to silence the ringtone of an incoming call.
With the phone closed, press the Volume Key down 4 times to initiate a 
Fake Call. For more information about Fake Calls, see “Fake Call” on 
page 24.
When navigating menus with the phone open, press to change the font 
size of the menus. 
						

							Understanding Your Phone       19
Vibration Key
From the Home screen, press and hold the   Vibration Key to 
switch between the current volume setting and Vibrate Only 
mode.
Rewind Key
With the phone closed, press the   Rewind Key to turn on the 
Flashlight.
During music playback with the phone closed, press the 
Rewind Key to go to the previous song, or press and hold to move 
backward in the current song.
While browsing the special menu with the phone closed, press 
the 
Rewind Key to go back to the previous screen or item.
Play/Pause Key
With the phone closed, press the   Play/Pause Key to access a 
special menu of applications and features.
During music playback with the phone closed, press the 
Play/
Pause Key to start playback of a song, or to pause playback.
Forward Key
With the phone closed, press the   Forward Key to Lock the 
external keys, or press to wake the display to unlock the external 
keys.
During music playback with the phone closed, press the 
Forward 
Key to go to the next song, or press and hold to move forward in 
the current song. 
						

							20
Understanding the Home Screen
The Home screen is the starting point for using your phone.
Warning!: Using excessive force or a metallic object to press on the screen 
may damage the tempered glass surface and void the warranty. 
See “Warranty Information” on page 146.
Features
1.Status Bar: Displays icons to show network status, battery 
power, and connection details.
2.Home screen: Displays Wallpaper, Banners, and Clock.
3.Event Status: Displays icons to indicate active alerts, 
reminders, and alarms.
Customizing the Home Screen
You can customize the Home screen to suit your preferences.
Changing the Wallpaper: Select a background image for the Lock 
Screen and Home screen, from pre-loaded images, or your own 
pictures. For more information, see 
“Wallpaper” on page 106.
Customizing Banners: Create a personal banner, or enable a network 
status banner, to appear on the Home screen. For more information, 
see 
“Banner” on page 105.
Setting the Clock Format: Choose a format for the clock on the Home 
screen. For more information, see “Clock Format” on page 111.
Choosing Font Colors: Choose font colors for the Personal Banner, ERI 
Banner, and Clock. For more information, see “Fonts” on page 109.
Setting the Display Theme: Display themes offer coordinated looks for 
all your phone’s screens, including the Home screen. For more 
information, see 
“Display Themes” on page 107.
Status Icons
Status icons appear in your phone’s display to alert you to your 
phone’s network and battery status, new calls or messages, and 
other information.
Icon Glossar y
The Icon Glossary is a list of all icons used on your phone.
From the Home screen, press   MENU ➔  Settings 
& Tools 
➔ Phone Info ➔ Icon Glossary.
Status Bar
Event Status
Home screen 
						

							Call Functions       21
Section 3: Call Functions
This section describes how to make or answer a call. It also 
includes the features and functionality associated with making or 
answering a call.
Making Calls
Your phone offers multiple ways to make calls:
Enter a phone or speed dial number on the Keypad.
Call a contact from Contacts. For more information, see “Making 
Calls Using Contacts” on page 41.
Return a call, or call a recent caller via Recent Calls. For more 
information, see “Making Calls Using Recent Calls” on page 23.
Voice dial using Voice Commands. For more information, see “Voice 
Commands” on page 88.
Making a Call
1.Open the phone.
2.Using the keypad, enter the phone number, then press the 
 
Send Key.
Note: To make a call using a speed dial, enter the speed dial digits, holding 
down the last digit until the phone dials the stored telephone number. 
For more information about assigning Speed Dials, see “Speed Dials” 
on page 45.
Answering Calls
You can answer a call, or send the caller to voicemail.
If the phone is closed, open the flip to answer the call automatically.
If the phone is open, press the   Send Key. 
Note: These are default answer options. You can choose other options for 
answering calls. For more information, see “Answer Options” on 
page 120.
Sending a Call to Voicemail
To send a call to voicemail:
 Press the Right Soft Key    Ignore to send the call to voicemail.
To send the call to voicemail and send a reply message to the caller, 
press the Center Select Key   TXT, then select a message.
Note: To silence the ringtone for an incoming call, press the Left Soft Key Quiet.
Answering Call-Waiting Calls
When you receive a call while on a call: 
Press the   Send Key to answer the new call. The original call is 
placed on hold.
Press the   Send Key again to return to your original call. 
						

							22
Call In-Progress Options
While on a call, you can answer an incoming call, or access  
other features.
While in a call, press the Left Soft Key  Mute to mute the 
microphone so the other party cannot hear your voice.
While in a call, press the Right Soft Key  Options for options:
 Messaging: Launch Messaging, to create a new message or view 
messages.
: Open Contact list.
 Recent Calls: Display recent received, missed and dialed calls.
 Bluetooth Menu: Display the Bluetooth menu.
 Main Menu: Display the Main menu.
: Open the Notepad.
 Whisper Mode: Increase the microphone to maximum volume 
level, to make your voice easier to hear for the other party.
 Improve the security of a voice call.
 Noise Cancellation: Reduce external noise on the call.
Ending Calls
To end a call, press the   End/Power Key.
– or –
Close the phone.
Recent Calls
Recent Calls contains a record of calls to and from your phone.
Note: To launch Recent Calls from the Menu, select   Recent Calls.
1.From the Home screen, press the   Send Key.
2.All Calls display by date, time and contact name or phone 
number, plus an icon to show the type of call:
Missed Voice: Calls you did not answer.
Received Voice: Calls you answered.
Dialed Voice: Calls made from your phone.
Missed PTT: Calls you did not answer.
Received PTT: Calls you answered.
Received PTT Group: Calls you answered.
Dialed PTT: Calls made from your phone.
Dialed PTT Group: Calls made from your phone. 
						

							Call Functions       23 3.
Use the Directional Key  to scroll right or left to view 
Calls filtered by type.
4.Highlight a call to use these options:
Press the Left Soft Key   Message  to create a new message 
addressed to the phone number.
Press the Center Select Key   OPEN to view call details.
Press the Right Soft Key   Options for these options:
–Save to Contacts/Details: Save the number to Contacts (only 
available if the number is not already saved), or view the contact’s 
information.
–Save to PTT Contacts: Save the number to PTT Contacts (only 
available if the number is not already saved).
–Erase: Delete the call record.
–Lock/Unlock: Enable or remove protection. Locked call records cannot 
be deleted.
–Erase All: Delete all recent call records.
–View Timers: View call statistics.
Making Calls Using Recent Calls
1.From the Home screen, press the   Send Key.
2.Use the Directional Key  to highlight a call, then 
press the   
Send Key.
Creating or Updating Contacts Using Recent Calls
1.From the Home screen, press the   Send Key.
2.Use the Directional Key  to highlight a call, 
then press the 
Right Soft Key  Options to select: 
 Save to Contacts
 Save to PTT Contacts
3.Use the Directional Key  to highlight an option, then 
press the 
Center Select Key  OK: 
 Add New Contact
 Update Existing
4.Continue entering contact information, as desired. For 
more information, see “Contacts” on page 36.
Deleting Recent Call Records
1.From the Home screen, press the   Send Key.
2.Use the Directional Key  to highlight a call, 
then press the 
Right Soft Key  Options.
3.Select Erase or Erase All, then follow the prompts to erase 
records. 
						

							24
Fake Call
Use Fake Call to have your phone ring with a fake call when you 
press the   Volume Key down 4 times in a row.
Setting up Fake Calls
Enable, and choose options, for Fake Calls.
1.From the Home screen, select   MENU ➔ 
 
Settings & Tools ➔ Call Settings ➔ Fake Call.
2.Configure these options:
 Fake Call On/Off: Choose On to enable or or Off to disable the Fake 
Call feature. 
 Fake Call Timer: Choose the length of time to elapse between 
pressing the Volume Key down 4 times and the Fake Call Ringtone.
 Fake Call Voice: Choose No Voice to have no audio through the 
earpiece when you answer a Fake Call, or Use Fake Call Voice to 
choose a sound to play through the earpiece during a fake call. 
 Fake Contact Info: Enter fake contact information to appear in the 
phone’s display when a Fake Call is ringing.
Initiating a Fake Call
From idle mode with the phone closed and the external 
keys unlocked, press the   
Volume Key down 4 
times.
After the Fake Call Timer period elapses, your phone rings to 
notify you of the fake call. If you entered Fake contact Info, it 
appears on the screen. otherwise the screen displays 
“Restricted”.
When you answer the Fake Call, you’ll hear the Fake Call Voice, if 
you selected it in Fake Call settings.