Samsung Dcs 50si General Description Manual


4.1.18
TOLL RESTRICTION
There are 250 allow and 250 deny entries of 11 digits each. Each of these entries
can apply to dialing classes B, C, D , E, F and G. Expensive 976, 1-900, 411 and
operator-assisted calls, as well as specific area and office codes, can be allowed or
denied on a per-class basis. Class A stations have no dialing restrictions and Class
H stations cannot make outside calls.
Any outside line may be programmed to follow station toll restriction or follow the
toll restriction...


4.1.19
MAXIMUM OF FIVE GROUPS
The UCD group option allows callers in queue at a UCD group to be temporarily
diverted to an announcement device and then placed back in the queue. A wrap-up
timer will allow agents to complete paperwork before receiving the next UCD call.
CALL STATISTICS
UCD supervisor positions using a display keyset can monitor the number of calls in
queue, the time that the oldest caller has been waiting, the total number of calls
received for the current day and the average...


4.1.20
WALKING CLASS OF SERVICE
This feature allows users to make calls or use features from a station that is re-
stricted. The users may either use the WCOS feature code or the authorization
code feature. Both methods change the class of service to correspond with the
station passcode or authorization code that is dialed. After the call is completed,
the station returns to its programmed class of service. 


4.2.1
STATION FEATURES
ADD-ON MODULEON-HOOK DIALING
APPOINTMENT REMINDERPROGRAMMABLE KEYS
AUTOMATIC HOLDPROGRAMMED STATION MESSAGES
AUTOMATIC PRIVACYPROTECTION FROM BARGE-IN
BACKGROUND MUSICPULLOUT DIRECTORY TRAY
BUSY STATION CALLBACKPULSE TO TONE SWITCH OVER
BUSY STATION INDICATIONS (BLF)REDIAL
CALL FORWARDINGAUTO RETRY
CALL PICKUPLAST NUMBER
DIAL BY NAMESAVE NUMBER
DIRECT STATION SELECTION (DSS)REMOTE HOLD
DO NOT DISTURB (PROGRAMMABLE)RING MODES
DOOR LOCK RELEASEAUTO ANSWER
EXCLUSIVE...


4.2.2
AUTOMATIC HOLD
Station users can enable or disable automatic hold at their keysets. While a user is
engaged on an outside (C.O.) call, pressing another trunk key, route key or CALL
button automatically puts the call on hold when this feature is enabled. Pressing
TRSF, CONFERENCE, PAGE or a DSS key will always automatically place the call
on hold. This type of automatic hold is not a user-selectable option.
AUTOMATIC PRIVACY
All conversations on outside lines and intercom calls are...


4.2.3
or ignore station call forwarding. A per-station option controls whether\
 internal calls 
forward to voice mail or not. Single line telephones must have the syste\
m adminis-
trator program this feature for them.
CALL PICKUP
With directed call pickup, a user can answer calls ringing at any statio\
n by dialing a
code plus that extension number. The group pickup feature allows the user to an-
swer any call ringing within a pickup group. Pickup keys may be customiz\
ed with
extenders to...


release calls. Keyset users may turn headset operation ON/OFF by keyset pro-
gramming or more easily by pressing the headset ON/OFF key. The headset key
lights steady red when the keyset is in headset mode. The ANS/RLS key lights if
headset mode is activated by keyset programming only.
HEARING AID COMPATIBLE
All DCS keysets are hearing aid compatible as required by Part 68 of the FCC
requirements.
LINE QUEUING WITH CALLBACK
When the desired outside line is busy, the user can press the CALLBACK...


4.2.5
OFF-HOOK VOICE ANNOUNCE (EXECUTIVE)
A keyset associated with an add-on module (AOM) may receive an executive off-
hook voice announcement while on another call. The called keyset user may reply
handsfree without interrupting the call in progress. Only keysets with an off-hook
voice announce button (OHVA) can off-hook voice announce to keysets with AOMs.
ONE TIME DO NOT DISTURB
The Do Not Disturb (One Time) feature is used to stop all calls to a station when the
user is on an outside line...


PULLOUT DIRECTORY TRAY
A pullout directory tray is conveniently located beneath all keysets. It is used to
record station directory names and speed dial numbers.
PULSE TO TONE SWITCHOVER
When dialing a number on a dial pulse network, a station user can dial # and the
DCS system will begin to send DTMF.
REDIAL
There are three types of external redial available to all station users. Each type can
redial up to a maximum of 18 digits.

AUTO RETRY—When an outside number is dialed and a busy signal is...


4.2.7
STATION LOCK
With a programmable personal station passcode, any keyset can be locked and
unlocked. A locked keyset cannot be used to make or receive calls.
TRI-COLORED LIGHTS
LCD 24B and STD 24B keysets have 16 keys equipped for tri-colored LED indica-
tions (green, red and amber). LCD 12B and Basic 12B models have six of these
keys. To avoid confusion, your calls always light green, other calls show red and
recalls light amber.
VOLUME SETTINGS
Each keyset user may separately adjust the...