Sony Ba 6 Service Manual

							37
Other Information
Troubleshooting
If you have a problem with your TV, try the suggestions below.  If the problem persists, see 
“Contacting Sony” at the end of this section.
General
Problem Possible Remedies
I want to reset the TV 
to the factory 
settings
❏Turn on the TV. While holding down the RESET button on the 
remote  control, press POWER button on the TV front panel. 
The TV will turn itself off, then back on again. Release the 
RESET button.
I lost the parental 
control password
❏In the password screen, enter the following master password: 
4357. After using the master password, you must create a new 
password. You cannot use the master to unlock currently 
blocked channels.
There is a black box 
on the screen
❏You have selected a text option in the Setup menu (page 36) and 
no text is available. To turn off this feature, select Off in the 
Caption Vision option. If you were trying to select closed 
captioning, select CC1-4 instead of Text1-4.
There was a blackout 
or power outage, and 
now the TV wont turn 
on and the timer LED 
is flashing
❏Unplug the power cord, wait 1 minute to reset TV and plug 
again then press the POWER button on your remote comander 
or on the TV front panel.
01US01COV-BR2.book  Page 37  Tuesday, May 20, 2003  3:37 PM 
						

							38
 Operating Instructions
Remote Control
Programming The Remote Control
Problem Possible Remedies
I cannot operate the 
remote control
❏Press TV (FUNCTION) when operating your TV.
❏Check the orientation of the batteries.
❏Batteries could be weak. Replace them (page 2).
❏Move the TV three to four feet away from fluorescent lights.
I cannot change 
channels with the 
remote control
❏Make sure you have not inadvertently switched your TV from 
the channel 3 or 4 setting if you are using another device to 
change channels.
❏If you are using another device to control channels, be sure that 
you have pressed the FUNCTION button for that device.  For 
example, if you are using your VCR to control channels, be sure 
to press the VCR/DVD FUNCTION button (page 4).
I lost the remote 
control
❏You can use the front panel controls to access your menus, 
change channels, adjust the volume, or change video inputs 
(page 2). Contact your nearest Sony Dealer to order a 
replacement, please call our Sony Direct Accessory and Part 
Center at 1-800-488-7669 (U.S. residents only).
Problem Possible Remedies
More than one code 
is listed
❏Try entering them one by one until you come to the correct code 
for your component.
I entered the wrong 
code number
❏If you enter a new code number, the code number you 
previously entered at that setting is erased.
I cannot operate a 
component with the 
remote control
❏Use the components own remote control.
When I changed the 
batteries, the code 
numbers changed 
back to the factory 
settings
❏You must reprogram the remote control.
01US01COV-BR2.book  Page 38  Tuesday, May 20, 2003  3:37 PM 
						

							 Other Information
39 Video
Audio
Problem Possible Remedies
No picture, no
sound
❏Make sure the power cord is plugged in.
❏If a red light is flashing on the front of your TV for more than a 
few minutes, disconnect and reconnect the power cord. If the 
problem continues, call your local service center.
❏Check the TV/VIDEO setting: when watching TV, set it to TV; 
when watching video equipment, set it to VIDEO 1, 2, 3 or 4 
(page 4).
❏Make sure you have inserted the batteries correctly into the 
remote control (page 2).
❏Try another channel to rule out station trouble.
Poor or no picture, 
good sound
❏Adjust the Picture setting in the Video menu (page 24).
❏Adjust the Brightness setting in the Video menu (page 24).
❏Check the antenna and/or cable connections (page 11).
No color
❏Adjust the Color setting in the Video menu (page 24).
Only snow appears 
on the screen
❏Check the Cable setting in the Channel menu (page 27).
❏Check the antenna and/or cable connections (page 11).
❏Make sure the channel selected is currently broadcasting.
Dotted lines or 
stripes
❏Adjust the antenna.
❏Move the TV away from other electronic equipment. Some 
electronic equipment creates electrical noise, which can 
interfere with TV reception.
Double images or 
ghosts
❏Check your outdoor antenna or call your cable service.
Problem Possible Remedies
Good picture, no 
sound
❏Press   so that Muting disappears from the screen (page 3).
❏Check your Audio settings. Your TV may be set to Auto SAP in 
the MTS feature (page 25).
❏Make sure the speaker option is set to On in the Audio Menu.
❏Press   to adjust your TVs volume.
01US01COV-BR2.book  Page 39  Tuesday, May 20, 2003  3:37 PM 
						

							40
 Operating Instructions
Channels
Contacting Sony
Before calling our Customer Information Services Center, reset the TV to factory settings (see page 21). Please have 
your TV serial number ready. The number is located on the rear of your TV and on the front cover of this manual.
Our Customer Information Services Center phone number is 1-800-222-SONY (7669) (US residents only) or (416) 499-
SONY (7669) (Canadian residents only). 
Problem Possible Remedies
I cannot receive 
higher number 
channels (UHF) when 
using an antenna
❏Make sure Cable is set to Off in the Channel menu (page 27).
❏Perform Auto Program to add channels that are not presently in 
the memory (page 19).
Cable stations don’t 
seem to work
❏Make sure Cable is set to On in the Channel menu (page 27).
❏Perform Auto Program to add channels that are not presently in 
the memory (page 19).
01US01COV-BR2.book  Page 40  Tuesday, May 20, 2003  3:37 PM 
						

							 Other Information
41
Inputs 1 video, 1 audio (front) Outputs
2 video, 2 audio (rear) 1 AUDIO OUT
1 S VIDEO
1 RF
1 Y, PB, PR, 1 audio
Specifications
Design and specifications are subject to change without notice. Television system American TV standard/NTSC
Channel coverage VHF: 2-13/UHF: 14-69/CATV: 1-125
Antenna 75-ohm external antenna terminal for VHF/UHF
Picture tube  FD Trinitron
® tube
Power requirements 120V, 60 Hz 
Supplied accessories Size AA (R6) batteries (2)
Remote Control RM-Y180 (1) 
Inputs/outputs 
Optional accessories TV Stand: SU-27F1 for KV-27FS100L
KV-27FS100L
Screen size Visible screen size: 679 mm (27 inches) measured diagonally
Actual screen size: 736.6 mm (29 inches) measured diagonally
Speaker output 10 W x 2
Power consumption 180 W in use 1 W in standby
Dimensions (W/H/D) 790 x 610 x 520 mm
(31 x 24 x 20 
1/2 inches)
Mass  45.5 kg (103 lbs. 8 oz)
01US01COV-BR2.book  Page 41  Tuesday, May 20, 2003  3:37 PM 
						

							43
Index
16:9 Enhanced36
A
Auto Program19, 28
Auto SAP25
B
Balance25
Bass25
Batteries
Inserting in remote
2
Replacing2
C
Cable27
Cable Box
Connections
13
Operating8
Caption Vision36
Channel Fix27
Channel Label28
Channel Skip/Add28
Color24
Color Temperature24
Connections
Cable and antenna
11
Connecting a Camcorder17
Connecting a DVD Player16
Connecting an Audio System17
TV and Cable Box13
TV and Satellite Receiver14
TV and VCR12
TV, Satellite Receiver and VCR15
Current Time35
D
Demo36
DISPLAY4
E
Effect
Off
25
Surround25
F
Favorite Channels27
Front Panel2
L
Language36
M
Menus
Audio
25
Channel27
Parent29
Setup36
Timer35
Video24
Mode
Movie
24
Sports24
Standard24
Vivid24
MTS
Auto SAP
25
Mono25
Stereo25
P
Parental Control30
Picture Controls24
R
Ratings
English Rating
34
French Rating34
Movie Rating32
TV Rating32
U.S.A. Rating34
Unrated33
Rear Panel9
Remote Control
Description
3
Programming5
S
Setting the Rating30
Sharpness24
SLEEP3
Speaker26
Specifications41
T
Tilt Correction36
01US01COV-BR2.book  Page 43  Tuesday, May 20, 2003  3:37 PM 
						

							44
Timer 1 and Timer 235
Treble25
Troubleshooting37
TV Features1
V
Video Label36
VM24
01US01COV-BR2.book  Page 44  Tuesday, May 20, 2003  3:37 PM 
						

							LIMITED WARRANTY
This warranty is applicable to U.S. residents only. If you are a Canadian resident, see the separately enclosed warranty for
your product.
Sony Electronics Inc. (“Sony”) warrants this Product (including any accessories) against defects in material or
workmanship, subject to any conditions set forth as follows:
1. LABOR: For a period of 90 days from the date of purchase, if this Product is determined to be defective, Sony will
repair or replace the Product, at its option, at no charge, or pay the labor charges to any Sony authorized service
facility. After the Warranty Period, you must pay for all labor charges.
2. PARTS: In addition, Sony will supply, at no charge, new or rebuilt replacements in exchange for defective parts for a
period of one (1) year (color picture tube- two (2) years). After 90 days from the date of purchase, labor for removal
and installation is available from Sony authorized service facilities or a Sony Service Center at your expense.
3. ACCESSORIES: Parts and labor for all accessories are for one (1) year.
In-home diagnostic warranty service is provided during the initial 90 day period for 19” (measured diagonally), or larger
screen size through a Sony authorized service facility.
To obtain warranty service, you must take the Product, or deliver the Product freight prepaid, in either its original packaging
or packaging affording an equal degree or protection, to any authorized Sony service facility.
This warranty does not cover customer instruction, installation, set up adjustments or signal reception problems.
This warranty does not cover cosmetic damage or damage due to acts of God, accident, misuse, abuse, negligence,
commercial use, or modification of, or to any part of the Product, including the antenna. This warranty does not cover
damage due to improper operation or maintenance, connection to improper voltage supply, or attempted repair by anyone
other than facility authorized by Sony to service the Product. This warranty does not cover Products sold AS IS or WITH
ALL FAULTS, or consumables (such as fuses or batteries). This warranty is valid only in the United States.
Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the unit is within the Warranty
period must be presented to obtain warranty service.
This warranty is invalid if the factory applied serial number has been altered or removed from the Product.
REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE
CONSUMER. SONY SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH
OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT, EXCEPT TO THE EXTENT PROHIBITED BY
APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE
ON THIS PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or allows limitations on how
long an implied warranty lasts, so the above limitations or exclusions may not apply to you. In addition, if you enter into a
service contract with the Sony Partnership within 90 days of the date of sale, the limitation on how long an implied warranty
lasts does not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from
state to state.
For your convenience, Sony Electronics Inc. has established telephone numbers for frequently asked questions:
To locate the servicer or dealer nearest you, or for service assistance or resolution of a service problem, or for product
information or operation, call:
Sony Customer Information Service Center
1-(800)-222-7669
Or visit the Sony Web Site:
www.sony.com
For an accessory or part not available from your authorized dealer, call:
1-(800)-488-SONY(7669)
Color TV
warranty.fm  Page 89  Friday, January 31, 2003  2:57 PM 
						

							 User Guide
Sony Corporation Printed in U.S.A.
01US01COV-BR2.book  Page 46  Tuesday, May 20, 2003  3:37 PM 
						

							 Connecting Additional Equipment4-094-813-31
KV-27FS100L
© 2003 par Sony Corporation 
Mode demploi
01FR01COV-BR2.book  Page 1  Tuesday, May 20, 2003  3:59 PM