Telrad Digital Avanti 3020 And Avanti 3015D Telephone Sets User Guide

							Avanti 3020 and 3015D telephone sets 5
GENERAL FUNCTION KEYS
There are some keys whose functions are fixed:
WHAT CAN YOU DO WITH IMAGEN?
IMAGEN
 enables you to perform the followin
g functions:
• receive messa
ges;
• view your messa
ge listing on screen
• leave messa
ges for other subscribers;
• leave messa
ges for a group of subscribers;
• record your telephone conversations;
• screen incomin
g calls;
• store messa
ges intended for future delivery;
• have a messa
ge header (date and time that a message 
was sent) attached to incomin
g messages;
• attach an annotation to a messa
ge you are redirecting;
• receive confirmation when a messa
ge you have sent is 
heard by the receivin
g party;
•ta
g messages as urgent and/or private;
• forward calls and/or messa
ges to another destination;
• index old messa
ges for future retrieval;
• copy or transfer messa
ges you have received to other 
mailboxes;
•pro
gram Automated attendant service for your mailbox.
Dial [0]To repeat the current menu
or
To dial for operator assistance -- only
 for 
outside calls 
Dial [*]To return to the previous menu
or
To exit IMAGEN 
from the MAIN Menu
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							6 Avanti 3020 and 3015D telephone sets
ACCESSING IMAGEN
The IMAGEN
 External Main Menu (below) is played to 
external callers dialin
g in to the IMAGEN
 system. You can 
access this menu from outside the system by dialin
g the 
IMAGEN
 telephone number, 
given to you by the system 
administrator.
You hear the followin
g options:
If you are callin
g from inside the system, simply dial the 
IMAGEN
 access code, 
given to you by the system admin-
istrator.
NOTE
If you use a non-tone dial telephone to dial in to 
IMAGEN
, the call is handled accordin
g to system 
pro
gramming. Generally, the call is forwarded 
directly to operator assistance. Refer to your sys-
tem administrator for details. 
To call an extensionDial [1]
 and the extension no.
To leave a messageDial [2]
 and the mailbox number
To dial by nameDial [3]
To conduct an interviewDial [4]
To use single digit dialingDial [5]
, [6]
, [7]
 or [8]
To ask for extension assistanceDial [9]
To ask for operator assistanceDial [0]
To disconnectDial [*]
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							Avanti 3020 and 3015D telephone sets 7
If a caller from outside the system dials an extension that is 
busy or doesnt answer, IMAGEN
 responds with the follow-
in
g options:
Your system may be pro
grammed differently, and you may 
not have the option of waitin
g for the extension, or you may 
be prompted to leave a messa
ge immediately.
You can choose from a variety of alternative pro
grammable 
Automated Attendant service approaches, as described in 
detail in PROGRAMMING AUTOMATED ATTENDANT 
SERVICE FOR YOUR MAILBOX, under ADVANCED 
IMAGEN SUBSCRIBER FEATURES, below.
To wait for the extensionDial [1]
To leave a messageDial [2]
To reach the operatorDial [0]
To return to the previous menuDial [*]
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							8 Avanti 3020 and 3015D telephone sets
GETTING STARTED 
WITH YOUR MAILBOX
ENTERING YOUR MAILBOX
Yo u  
generally enter your mailbox from your own extension, 
usin
g the IMAGEN access code that the system adminis-
trator has defined. However, you can also enter your mail-
box from any standard tone dial telephone. For example, if 
you are at home and want to listen to the messa
ges you 
received at the office, you can dial the IMAGEN telephone 
number and then enter your mailbox.
To enter your mailbox from your own extension
1. Dial the IMAGEN access code; you receive the internal 
MAIN Menu:
2. Press 
{YOUR MBOX} or dial [#][#]
; if you have any 
messa
ges, you hear a recorded announcement:
You have  new messages and  old 
messages,
 and are asked to enter your password.
To leave a message{LEAVE MSG}[2]
To enter a mailbox {ENTER MBOX}[#]
To enter your own mailbox{YOUR MBOX}[#][#]
To request extension number as-
sistance[9]
To exit from IMAGEN[*]
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							Avanti 3020 and 3015D telephone sets 9
3. Enter your password;
you receive the MAILBOX Menu for your set.   
*You hear this option only if there are deleted messages which may still
be recovered.
**You hear this option onl
y if there are future delivery messages waiting 
in your mailbox.
Avanti 3020
To view the visual list of messages{VISUAL LST}
To listen to your new messages{NEW MSGS}[1]
To record a group message{MSG FOR GR}[5]
To listen to your all messages[6]
To leave a message for another
 mailbox[2]
To record personal greetings[3]
To set 
mailbox options[4]
To undelete messages[7]
 *
To review your future delivery messages[8]
 **
Avanti 3015D
To listen to your new messages{NEW MSGS}[1]
To listen to your all messages{ALL MSGS}[6]
To leave a message for another
 mailbox{LEAVE MSG}[2]
To record personal greetings[3]
To set 
mailbox options[4]
To record a group message[5]
To undelete messages[7]
 *
To review your future delivery messages[8]
 **
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							10 Avanti 3020 and 3015D telephone sets
To enter your mailbox from another extension
within the system
1. Dial the IMAGEN
 access code; 
you receive the internal Main Menu (see above).
2. Dial [#]
 and your mailbox number; 
you are asked to enter your password.
3. Enter your password; 
you receive the MAILBOX Menu.
To enter your mailbox from a telephone outside
 the system
1. Dial the IMAGEN
 telephone number; 
you receive the external MAIN Menu.
2. Dial [#]
 and your mailbox number; 
you are asked to enter your password.
3. Enter your password; 
you receive the MAILBOX Menu.
RECORDING YOUR NAME 
AND PERSONAL GREETINGS 
You personalize your mailbox by recordin
g your name and 
your own personal 
greetings.
To record your name:
1. Press [3]
 from the MAILBOX Menu; you receive the 
PERSONAL GREETINGS Menu:
To record your 
mailbox greeting{MBX GREETG}[1]
To record your personal 
busy greeting{BSY GREETG}[2]
To record your 
name{YOUR NAME}[3]
To record your 
special temporary greeting[4]
To record your 
internal mailbox greeting[5]
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							Avanti 3020 and 3015D telephone sets 11
2. Press {YOUR NAME} or [3]
; 
you receive the PERSONAL GREETINGS RECORD 
Menu.
3. Press 
{RECORD NEW} or [5]
, and wait for the tone 
before sayin
g your name.
While you are recordin
g either your name or personal 
greetings, the {ADD TIME} and {END OF MSG} soft-
keys appear on the screen. Unless your system is pro-
grammed differently, you have four minutes to finish 
recordin
g, but can add another minute each time you 
press 
{ADD TIME}. 
4. When you finish recordin
g, press {END OF MSG}; 
you receive the END OF RECORD Menu:
5. Press 
{SAVE MSG} or [2]
, to save the recording of your 
name; 
you return to the PERSONAL GREETINGS Menu.
NOTE
If you exit the END OF RECORD Menu without 
pressin
g {SAVE MSG}, your recording will not be 
effective. 
To playback the message{PLAY OLD}[1]
To erase the existing message{ERASE OLD}[3]
To record a new message{RECORD NEW}[5]
To record a new message -- 
with amplification[6]
To review your recorded message{PLAYBACK}[1]
To save your message{SAVE MSG}[2]
To erase this message{ERASE MSG}[3]
To add to this message[4]
To erase this message and record 
a new one[5]
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To record your personal greetings
You record your various personal 
greetings in the same 
way that you record your name. The only difference is that 
you select [1]
, [2]
, [4]
 or [5]
 from the PERSONAL GREET-
INGS Menu in step 2 above, dependin
g upon the type of 
greeting you want to record. There is no other difference in 
the procedure.
• Callers hear your personal 
mailbox greeting when you 
dont answer your rin
ging telephone, when it is in the 
Do Not Disturb (DND) mode, or when you have not 
recorded a busy 
greeting;
• Callers hear your 
busy greeting if they call while you 
are usin
g your telephone;
• Callers hear your 
special temporary greeting (for 
example, while you are on vacation), until you erase it, 
after which your mailbox reverts to your re
gular per-
sonal 
greeting.
• Callers from within the system hear your 
internal 
greeting
 (if programmed) as an alternative to your 
mailbox 
greeting.
CHANGING YOUR PASSWORD
You receive your initial password from the system adminis-
trator, but can chan
ge it at any time. You may also cancel 
your password. However, if you do so, anyone can enter 
your mailbox and listen to your messa
ges.
To change your password
1. Enter your mailbox (dial the IMAGEN
 access code and 
dial [#][#]
).
2. Enter your current password; 
you receive the Mailbox Menu.
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							Avanti 3020 and 3015D telephone sets 13
3. Press [4]
; 
you receive the MAILBOX OPTIONS Menu:
4. Press [5]
; 
you are asked to enter your new password.Enter your 
new password (up to 12 di
gits) followed by [#]
;
or
dial [#]
 to cancel your current password (see the NOTE
 
below). 
You now have the followin
g options:
5. Press
 {CONFIRM} or {CANCEL}; 
the new password is either confirmed or canceled and 
you return to the Mailbox Options Menu.
NOTE
If, in Step 5, you dialed [#]
 (and then you pressed 
{CONFIRM}) to cancel your current password, you 
can then enter your mailbox without a password, 
as can anyone else.
To program the first 
follow me{1ST FOLLOW}[1]
To program the second 
follow me{2ND FOLLOW}[2]
Automated Attendant{AUTO ATT}[3]
To hear messages with
 time tag[4]
To change your 
password[5]
To define your personal distribution list[6]
To set the auto-copy feature[7]
To set the message monitoring time[8]
To program continuous listening[9]
To confirm the new 
password{CONFIRM}[1]
To cancel the new 
password{CANCEL}[2]
To exit from IMAGEN
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							14 Avanti 3020 and 3015D telephone sets
LEAVING MESSAGES
LEAVING ORDINARY MESSAGES
You can leave a messa
ge from inside or outside of your 
mailbox. 
To leave a message
1. From outside
 your mailbox, dial the IMAGEN
 access 
code; you receive the IMAGEN MAIN Menu:
or
From inside
 your mailbox -- dial [
*]
 to move backwards 
throu
gh the menu options, until you receive MAILBOX 
Menu:
To leave a message{LEAVE MSG}[2]
To enter a mailbox{ENTER MBOX}[#]
To enter your mailbox{YOUR MBOX}[#][#]
To request extension number assis-
tance[9]
To exit from IMAGEN[*]
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