Toshiba B852 User Manual

3. ON LINE MODE ENGLISH VERSION EO1-33055 
3.2 Operation
 
E3- 2 
3.2 Operation 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
3.3 Reset 
 
 
 
 
 
 
 
 
 
 
 
 
 
 When the printer is turned on, the “ON LINE” message appears on the 
LCD Message Display.  It is shown during standby or normal printing.  
 
1.  The printer is turned on, standing by, or printing. 
 
 
 
2. If any error occurs during printing, an error message appears.  The 
printer stops printing automatically.  (The number on the right column 
shows...

4. MAINTENANCE ENGLISH VERSION EO1-33055 4.1 Cleaning
 
E4- 1 
4. MAINTENANCE 
 
 
 
 
 
 
 
 
 
 
 
 
4.1 Cleaning 
 
4.1.1 Print Head/Platen/
 Sensors 
 
 
 
 
 
 
 
 
 
 
 
 
This chapter describes how to perform normal maintenance.  
To maintain the printer performance  and quality print, please clean the 
printer regularly, or whenever media or ribbon is replaced. 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
The following sections describe periodic cleaning of the unit.  
 
1.   Turn off the printer.  Open the...

4. MAINTENANCE ENGLISH VERSION EO1-33055 4.1 Cleaning
 
E4- 2 
4.1.2  Covers and Panels 
 
 
 
 
 
 
 
 
 
 
4.1.3  Optional Cutter Module 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Wipe the Cover and Front Panel with a dry soft cloth.  Wipe off dirt with 
a soft cloth slightly moistened with water. 
 
 
 
 
1.  Remove the Plastic Head Screw and to detach the Cutter Cover. 
2.   Remove the jammed paper and trash, if any. 
3.   Clean the Cutter Blade with a dry cloth.  
 
 
 
 
 
 
 
 
CAUTION!...

5. TROUBLESHOOTING ENGLISH VERSION EO1-33055 
5.1 Error Messages
 
E5- 1 
5. TROUBLESHOOTING 
This chapter lists the error messages and possible problems and their solutions. 
 
 
 
 
 
 
 
5.1 Error Messages 
 
 
 
 
  
Error Messages  Problems/Causes  Solutions 
HEAD OPEN The print head block is opened in Online 
Mode. Close the print head block.  Then press 
the [RESTART] key. 
HEAD OPEN   **** Feed or printing has been attempted with 
the Print Head Block open.  Close the print head block.  Then...

5. TROUBLESHOOTING ENGLISH VERSION EO1-33055 5.1 Error Messages
 
E5- 2 
5.1  Error Messages (Cont.) 
Error Messages  Problems/Cause  Solutions 
1.  The media has run out. 
  1.   Load new media.  Then press the 
[RESTART]  key. 
⇒  Section 2.4  
2.  The media is not loaded properly. 
  2.   Load the media properly.  Then press 
the  [RESTART]  key. 
⇒  Section 2.4  
NO PAPER    **** 
3.   The media is slack.  3.   Take up any slack in the media. 
1.  The ribbon is not fed properly. 
 
 
 
 
  1....

5. TROUBLESHOOTING ENGLISH VERSION EO1-33055 
5.2 Possible Problems
 
E5- 3 
5.1  Error Messages (Cont.) 
Error Messages  Problems/Cause  Solutions 
SYNTAX ERROR While the printer is in the Download 
mode for upgrading the firmware, it 
receives an improper command, for 
example, a Issue Command. Turn the printer off, and then on again. 
LOW BATTERY The voltage of the Real Time Clock 
Battery is 2.4V or less. Hold down the [RESTART]key until  
“RESET” is displayed.  If you 
would like to keep using the...

5. TROUBLESHOOTING ENGLISH VERSION EO1-33055 
5.2 Possible Problems
 
E5- 4 
5.2 Possible Problems (Cont.) 
Possible Problems  Causes  Solutions 
1.  The media is not loaded properly.  1.  Load the media properly. 
⇒ Section 2.4. 
2.  The ribbon is not loaded properly.  2.  Load the ribbon properly.  
⇒ Section 2.6 
3.  A print head is not installed properly.
 3.  Install the Print Head properly. Close 
the Print Head Block. 
Nothing is printed on 
the media. 
4.  The ribbon and media are not 
matched....

5. TROUBLESHOOTING ENGLISH VERSION EO1-33055 5.3 Removing Jammed Media 
E5- 5 
5.3 Removing Jammed  Media  
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 This section describes in detail how to remove jammed media from the 
printer.  
 
 
Remove the jammed media from under the Upper Sensor Ass’y as 
follows: 
  1.   Open the Top Cover. 
2.   Push the Head Block Release Lever to release and raise the Print 
Head Block. 
3.   Lift the Upper Sensor Ass’y, and remove the jammed media. 
 
 
 
4.   Clean the Platen...

6. PRINTER SPECIFICATIONS ENGLISH VERSION EO1-33055 6. PRINTER SPECIFICATIONS
 
E6- 1 
6. PRINTER SPECIFICATIONS 
This section describes the printer specifications.    
Model 
Item  B-852-TS22-QQ-R B-852-TS22-QP-R 
Dimension (W 
× D  × H)  385 mm  × 181 mm*  × 243 mm (15.2”  × 7.1”*  × 9.6”) 
*: Depth is 16.8” (427 mm) when  the supply holder is installed. 
Weight  34.4 lb (15.6  kg) (Media and ribbon are not included.) 
Operating temperature range  5 °C to 40 °C (41 °F to 104 °F) 
Relative humidity...

6. PRINTER SPECIFICATIONS ENGLISH VERSION EO1-33056 6. PRINTER SPECIFICATIONS
 
E6- 2 
 
Model 
Item  B-852-TS22-QQ-R B-852-TS22-QP-R 
Available bar code types 
 
 
 
 
 JAN8, JAN13, EAN8, EAN8+2 digits, EAN8+5 digits, 
EAN13, EAN13+2 digits, EAN13+5 
digits, UPC-E, UPC-E+2 digits, 
UPC-E+5 digits, UPC-A, UPC-A+2 digits, UPC-A+5 digits, MSI, 
ITF, NW-7, CODE39, CODE93, CODE128, EAN128, Industrial 2 to 
5, Customer Bar Code, POSTNET, KIX CODE, RM4SCC (ROYAL 
MAIL 4STATE CUSTOMER CODE), RSS14 
Available...