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Toshiba Bsa4tp User Manual

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    TOSHIBA Thermal Printer 
    B-SA4TP SERIES  
     
    Owners Manual 
    						
    							
      
    CE Compliance (for EU only) 
    This product complies with the requirements of EMC and Low Voltage Directives including their 
    amendments.  
    VORSICHT: 
    •  Schallemission: unter 70dB (A ) nach DIN 45635 (oder ISO 7779) 
    • Die für das Gerät Vorgesehene Steckdose muß in  der Nähe des Gerätes und leicht zugänglich sein.
    Copyright © 2005 
    by TOSHIBA TEC CORPORATION 
    All Rights Reserved 
    570 Ohito, Izunokuni-shi, Shizuoka-ken, JAPAN
    Centronics is a registered trademark of  Centronics Data Computer Corp. 
    Microsoft is a registered trademark of Microsoft Corporation.  
    Windows is a trademark of Microsoft Corporation.
       
     
    As an ENERGY STAR® Partner, TOSHIBA TEC has determined that this 
    product meets the ENERGY STAR® guidelines for energy efficiency.  
    -- Outline of the International ENERGY STAR® Office Equipment Program -- 
    The International ENERGY STAR
    ® Office Equipment Program is  an international program that 
    promotes energy saving through t he penetration of energy efficient computers and other office 
    equipment.  The program backs the development and di ssemination of products with functions that 
    effectively reduce energy consumpt ion.  It is an open system in which business proprietors can 
    participate voluntarily.  The targeted products are  office equipment such as computers, monitors, 
    printers, facsimiles, copiers, scanners, and mult ifunction devices.  Their standards and logos are 
    uniform among participating nations.  
    ENERGY STAR is a U.S. registered mark. 
    This equipment has been tested and found to comply wi th the limits for a Class A digital device, 
    pursuant to Part 15 of the FCC  Rules. These limits are designed  to provide reasonable rotection 
    against harmful interference w hen the equipment is operated in  a commercial environment. This 
    equipment generates, uses,  and can radiate radio frequency energy and,  if not installed and  sed in 
    accordance with the instruction  manual, may cause harmful interfer ence to radio communications.  
    Operations of this equipment in a  residential area is likely to cause har mful interference in which case 
    the user will be required to correct  the interference at his own expense. 
    (for USA only)
    Changes or modifications not expressly approved by manufacturer for compliance could void the 
    user’s authority to  operate the equipment.  
    “This Class A digital apparatus meets all requi rements of the Canadian Interference-Causing 
    Equipment Regulations.” 
    “Cet appareil numérique de la classe A respecte tout es les exigences du Règlement sur le matériel 
    brouilleur du Canada.” 
    (for CANADA only)
    N258 
    < For EU Only > 
    TOSHIBA TEC Europe Retail Information Systems S.A. 
    Rue de la Célidée 33 BE-1080 Brussels 
    IP20 
    						
    							
     
     
    Waste Recycling information for users: 
     
    Following information is only for EU-member states: 
    The use of the crossed-out wheeled bin symbol indicates that this product  
    may not be treated as general household waste.  
    By ensuring this product is disposed  of correctly you will help prevent  
    potential negative consequences for the environment and human health, which could 
    otherwise be caused by inappropriate waste handling of this product. For more detailed 
    information about the take-back and recycling of this product, please contact your supplier 
    where you purchased the product. 
      
    						
    							
    Safety Summary ENGLISH VERSION EO1-33048 
     
    (   ) i
    Safety Summary 
     
    Personal safety in handling or maintaining the equipmen t is extremely important.  Warnings and Cautions 
    necessary for safe handling are included in this manual.   All warnings and cautions contained in this manual 
    should be read and underst ood before handling or maintaining the equipment.  
    Do not attempt to effect repairs or modifications to this  equipment.  If a fault occurs that cannot be rectified 
    using the procedures described in this manual, turn  off the power, unplug the machine, then contact your 
    authorised TOSHIBA TEC representative for assistance. 
     
    Meanings of Each Symbol 
     
    This symbol indicates warning items (including cautions). 
    Specific warning contents are drawn inside the 
     symbol. 
    (The symbol on the left indicates a general caution.) 
     
    This symbol indicates prohibited actions (prohibited items). 
    Specific prohibited contents are drawn inside or near the 
     symbol. 
    (The symbol on the left indicates “no disassembling”.) 
     
    This symbol indicates actions which must be performed. 
    Specific instructions are drawn inside or near the  z symbol. 
    (The symbol on the left indicates “disconnect the power cord plug from the outlet”.) 
     
    This indicates that there is the risk of  death or serious injury  if the 
    machines are improperly handled contrary to this indication. 
    Do not use voltages other than 
    the voltage (AC) specified on the 
    rating plate, as this may cause 
    fire or electric shock . 
     
    Do not plug in or unplug the power 
    cord plug with wet hands as this 
    may cause electric shock . 
     
    If the machines share the same 
    outlet with any other electrical 
    appliances that  consume large 
    amounts of power, the voltage 
    will fluctuate widely each time 
    these appliances operate.  Be sure 
    to provide an exclusive outlet for 
    the machine as this may cause  
    fire  or electric shock .  Do not place metal objects or 
    water-filled containers such as 
    flower vases, flower pots or mugs, 
    etc. on top of the machines.  If 
    metal objects or spilled liquid enter 
    the machines, this may cause 
    fire 
    or  electric shock . 
     
    Do not insert or drop metal, 
    flammable or other foreign 
    objects into the machines through 
    the ventilation slits, as this may 
    cause fire or electric shock . 
     
    Do not scratch, damage or modify 
    the power cords.  Also, do not 
    place heavy objects on, pull on, or 
    excessively bend the cords, as this 
    may cause  fire or electrical shock .
     
    If the machines are dropped or 
    their cabinets damaged, first turn 
    off the power switches and 
    disconnect the power cord plugs 
    from the outlet, and then contact 
    your authorised TOSHIBA TEC 
    representative for assistance.  
    Continued use of the machine in 
    that condition may cause  fire or 
    electric shock . 
     
    Continued use of the machines in 
    an abnormal condition such as 
    when the machines are producing 
    smoke or strange smells may cause 
    fire or electric shock .  In these 
    cases, immediately turn off the 
    power switches and disconnect the 
    power cord plugs from the outlet.  
    Then, contact your authorised 
    TOSHIBA TEC representative for 
    assistance. 
     
    WARNING 
     
     
    Any other than the 
    specified AC voltage is prohibited. 
     
    Prohibited 
     
    Prohibited 
     
    Prohibited 
    Prohibited 
    Prohibited 
    Disconnect 
    the plug.  Disconnect 
    the plug.  
    						
    							
    Safety Summary ENGLISH VERSION EO1-33048 
     
    (   ) ii
    If foreign objects (metal 
    fragments, water, liquids) enter 
    the machines, first turn off the 
    power switches and disconnect 
    the power cord plugs from the 
    outlet, and then contact your 
    authorised TOSHIBA TEC 
    representative for assistance.  
    Continued use of the machine in 
    that condition may cause  fire or 
    electric shock .  When unplugging the power cords, 
    be sure to hold and pull on the plug 
    portion.  Pulling on the cord portion 
    may cut or expose the internal wires 
    and cause 
    fire or electric shock . 
    Ensure that the equipment is 
    properly grounded.  Extension 
    cables should also be grounded.  
    Fire  or electric shock  could 
    occur on improperly grounded 
    equipment. 
     
    Do not remove covers, repair or 
    modify the machine by yourself.  
    You may be  injured by high 
    voltage, very hot parts or sharp 
    edges inside the machine.  
    This indicates that there is the risk of personal  Injury or damage  to 
    objects if the machines are improperly  handled contrary to this indication. 
    Precautions 
    The following precautions will help to ensure that  this machine will continue to function correctly. 
    • Try to avoid locations that have  the following adverse conditions: 
      *  Temperatures out of the specification  *  Direct sunlight  *  High humidity 
      *  Shared power source  *  Excessive vibration  *  Dust/Gas 
    •  The cover should be cleaned by wiping with a dry cloth or a cloth slightly dampened with a mild 
    detergent solution.  NEVER USE THINNER OR ANY OTHER VOLATILE SOLVENT on \
    the plastic 
    covers. 
    • USE ONLY TOSHIBA TEC SPECIFIED paper and ribbons. 
    • DO NOT STORE the paper or ribbons where they might be exposed to direct sunlight, high 
    temperatures, high humidity, dust, or gas. 
    • Ensure the printer is operated on a level surface. 
    • Any data stored in the memory of the printer could be lost during a printer fault. 
    • Try to avoid using this equipment on the same pow er supply as high voltage equipment or equipment 
    likely to cause mains interference. 
    •  Unplug the machine whenever you are working inside it or cleaning it. 
    • Keep your work environment static free. 
    • Do not place heavy objects on top of the machines,  as these items may become unbalanced and fall 
    causing  injury. 
    • Do not block the ventilation slits of the machines, as  this will cause heat to build up inside the machines 
    and may cause  fire. 
    • Do not lean against the machine.  It may fall on you and could cause  injury. 
    • Care must be taken not to injure y ourself with the printer paper cutter. 
    • Unplug the machine when it is not used for a long period of time. 
    • Place the machine on a stable and level surface. 
    Request Regarding Maintenance  
    • Utilize our maintenance services. 
      After purchasing the machine, contact your au thorised TOSHIBA TEC representative for assistance 
    once a year to have the inside of the machine clean ed. Otherwise, dust will build up inside the machines 
    and may cause a  fire or a  malfunction . Cleaning is particularly eff ective before humid rainy seasons. 
    • Our preventive maintenance service performs the peri odic checks and other work required to maintain 
    the quality and performance of the machines, preventing accidents beforehand. 
      For details, please consult your authorised  TOSHIBA TEC representative for assistance. 
    • Using insecticides and other chemicals 
    Do not expose the machines to insecticides or other  volatile solvents.  This will cause the cabinet or 
    other parts to deteriorate or cause the paint to peel. 
     
    CAUTION 
     
    Disconnect 
    the plug. 
     
     
    Connect a 
    grounding wire. 
    Disconnect 
    the plug. 
    No 
    disassembling.  
    						
    							
    ENGLISH VERSION EO1-33048 
    TABLE OF CONTENTS 
     
      Page 
    1. PRODUCT OVERVIEW ........................................................................\
    ................................. E1-  1 
     1.1 Introduction ........................................................................\
    ...................................... ..... E1- 1 
     1.2 Features ........................................................................\
    .......................................... ..... E1- 1 
     1.3 Accessories ........................................................................\
    ...................................... ... E1- 2 
     1.4 Appearance ........................................................................\
    ........................................ .. E1- 3 
       1.4.1  Dimensions ........................................................................\
    .................................... ....E1- 3 
       1.4.2   Front View ........................................................................\
    .................................... .....E1- 3 
       1.4.3   Rear View ........................................................................\
    ..................................... .....E1- 3 
        1.4.4  O peration Panel........................................................................\
    ............................... ..E1- 4 
       1.4.5   Interior ........................................................................\
    ...................................... .........E1- 4 
     1.5 Op tions ........................................................................\
    ........................................... .............E1- 5 
    2. PRINTER SETUP ........................................................................\
    ....................................... ... E2- 1 
     2.1 Installation ........................................................................\
    ...................................... ...... E2- 2 
      2.2  Connecting the Power Cord ........................................................................\
    ................. E2- 2 
     2.3 Loading the Media ........................................................................\
    ................................ E 2- 3 
     2.4 Loading the Ribbon ........................................................................\
    ............................. E2- 11 
      2.5  Connecting the Printer to Your Host Computer ........................................................... E2-14 
      2.6  Turning the Printer ON ........................................................................\
    ........................ E2-1 5 
      2.7  Setting an Operating Environment ........................................................................\
    ...... E2-16 
        2.7.1  How to Enter  the System Mode ........................................................................\
    ........ E2-17 
        2.7.2  Para meter Setting........................................................................\
    ............................. E2-17 
        2.7.3  IP Address  Setting (TCP/IP) ........................................................................\
    ............. E2-24 
      2.8  Installing the Printer Drivers ........................................................................\
    ................ E2-3 0 
       2.8.1  Introduction........................................................................\
    .................................. ..... E2-30 
        2.8.2  General  Description ........................................................................\
    .......................... E 2-30 
        2.8.3  Installing  the Printer Driver ........................................................................\
    ............... E2 -31 
        2.8.4  Uninstalling  the Printer Driver ........................................................................\
    ........... E2-4 3 
        2.8.5  Adding/Dele ting a LAN Port ........................................................................\
    .............. E2 -44 
       2.8.6   Cautions ........................................................................\
    ...................................... ..... E2-46 
        2.8.7  Using t he Printer Driver ........................................................................\
    .................... E2 -47 
     2.9 Print Test ........................................................................\
    ........................................ ..... E2-48 
      2.10  Position and Print Tone Fine Adjustment  ................................................................... E2-50 
     2.11 Threshold Setting ........................................................................\
    ................................ E2-59 
    3.  ON LINE OPERATION ........................................................................\
    .................................. E 3- 1 
     3.1 Operation Panel........................................................................\
    ................................... . E3- 1 
     3.2 Operation ........................................................................\
    ......................................... ..... E3- 2 
     3.3 Reset ........................................................................\
    ............................................. ....... E3- 2 
    4. MAINTENANCE ........................................................................\
    ......................................... ... E4- 1 
     4.1 Cleaning ........................................................................\
    .......................................... ..... E4- 1 
        4.1.1  Print Head/Platen/Sensors ........................................................................\
    ................E4- 1  
        4.1.2  Cove rs and Panels ........................................................................\
    ............................E 4- 2 
        4.1.3  Optional  Cutter Module........................................................................\
    ......................E4 - 3 
        4.1.4  Optional  Strip Module ........................................................................\
    ........................E 4- 4  
    						
    							
    ENGLISH VERSION EO1-33048 
    5. TROUBLESHOOTING ........................................................................\
    .................................. E5-  1 
      5.1 Error Messages ........................................................................\
    .................................... E 5- 1 
     5.2 Possible Problems ........................................................................\
    ................................ E 5- 3 
      5.3  Removing Jammed Media ........................................................................\
    .................... E5- 4 
    6.  PRINTER SPECIFICATIONS ........................................................................\
    ........................ E6- 1 
    7. SUPPLY SPECIFICATIONS ........................................................................\
    ......................... E7- 1 
     7.1 Media ........................................................................\
    ............................................. ....... E7- 1 
        7.1.1  Media Type ........................................................................\
    ................................. E7-  1 
        7.1.2  Detection Area of the Transmissive Sensor ....................................................... E7- 2 
        7.1.3  Detection Area of the Reflective Sensor ............................................................. E7- 3 
        7.1.4  Effective Print Area ........................................................................\
    ..................... E7- 3  
     7.2 Ribbon ........................................................................\
    ............................................ ...... E7- 4 
      7.3  Recommended Media and Ribbon Types .................................................................... E7- 4 
      7.4  Care/Handling of Media and Ribbon ........................................................................\
    .... E7- 5 
    APPENDIX 1  MESSAG ES AND LEDS ........................................................................\
    .............. EA1-1 
    APPENDIX 2  INTERFACE ........................................................................\
    ................................. E A2-1 
    APPENDIX 3  POWER CORD ........................................................................\
    ............................ EA3-1  
    APPENDIX 4  PRINT SAMPLES ........................................................................\
    ........................ EA4-1 
    APPENDIX 5   GLOSSARIES ........................................................................\
    .............................. EA5-1 
    INDEX 
    CAUTION! 
    1.  This manual may not be copied in whole or in  part without prior written permission of TOSHIBA 
    TEC. 
    2.  The contents of this manual  may be changed without notification. 
    3.  Please refer to your local Au thorised Service representative with regard to any queries you may 
    have in this manual.   
    This is a Class A product.  In a domestic environm ent this product may cause radio interference in 
    which case the user ma
    y be required to take adequate measures. 
    WARNING!  
    						
    							
    1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33048 
    1.1 Introduction
     
    E1- 1 
    1. PRODUCT OVERVIEW
    1.1 Introduction 
     
     
     
     
     
     
    1.2 Features 
     
     
     
     
     
     
     
     
     
     
     
     
     
     Thank you for choosing the TOSHIBA B-SA4TP series thermal printer.  
    This Owner’s Manual contains from general set-up through how to 
    confirm the printer operation using an online test print, and should be 
    read carefully to help gain ma ximum performance and life from your 
    printer.  For most queries please refer to this manual and keep it safe for 
    future reference.  Please contact your TOSHIBA TEC representative for 
    further information concerning this manual. 
     
     
    This printer has the following features: 
    • Space-saving design  
    An area required to place a printer is about A4 size, in spite of both 
    media and ribbon being loaded inside  it.  Also, the Top Cover is opened 
    upward, which saves the installation space.  
    The optional cutter module and strip module are as slim and small as 
    the Front Cover. 
     
    • Various kinds of interface 
    Various kinds of interface are provided:    
    • Parallel • Serial 
    • USB • Wireless LAN 
    • Built-in LAN • RFID 
     
    •  Superior hardware 
    Clear print is realized by  an 8 dots/mm  (203 dpi) (B -SA4T P-GS12) or  
    11.8  dots/mm  (300 dpi) (B-SA4T P-TS12) pr in t  head, at a printi ng  
    speed of 50.8 mm/sec. (2 inches/sec. ), 101.6 mm/sec. (4 inches/sec.), or 
    152.4 mm/sec. (6 inches/sec.) 
     
    •  Easy maintenance 
    Design of the printer is simple.  Es pecially, attachment and removal of 
    the print head and plat en are very simple, which makes maintenance 
    easy.   
     
    • A variety of options 
    The following optional devices are available: 
    • Cutter module 
    • Strip module 
    • Serial interface board 
    • Wireless LAN board 
    • RFID module 
    • 300-dpi print head 
      
    						
    							
    1. PRODUCT OVERVIEW ENGLISH VERSION EO1-33048 1.3 Accessories
     
    E1- 2 
    1.3 Accessories 
     
     
     
    When unpacking the printer, please make sure all the following 
    accessories are supplied with the printer.  
     
    
    						
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