Toshiba Dkt2010h User Guide

The Basics
Conference Calls
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If you want to Split with a different extension, 
continue to press the 
NEXT soft key until you 
see that extension. 
Example, if you want to Split with extension 
202, press the 
NEXT soft key until you see 202. 
Then press the number shown to the left of it 
(
&) on the dial pad.
3. You can return both yourself and the other Split 
party back into the conference by pressing 
JOIN.
➤To Drop the Split party from a conference
➤Press the...

The Basics
Hold
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Hold
1. To place a call on hold, press %	. Your LCD shows the line on hold. The held 
Line’s LED flashes green while appearances of the line at other stations flash red.
To return to the held call, press the held 

button.
If you do not return to the held call within a specified time, it rings back to your 
telephone. The call remains camped-on to your station indefinitely.
If the held party hangs up, the call is released.
2. Repeat Step 1...

The Basics
Volume Control
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Vo l u m e  C o n t r o l
➤To adjust the handset volume
➤Press the   to increase volume and   to decrease volume during the call. 
When you hang up, the volume returns to the default setting.
➤To adjust the speaker volume for internal/external calls and background music
1. Press 
. 
2. Press an extension button - you hear dial tone. 
3. Press the 
   to increase volume and    to decrease volume. This volume 
setting...

The Basics
LCD Contrast Adjustments
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Advanced Operation3
This chapter gives you more details about your DKT3000-series telephone, 
IPT1020-SD, or DKT2000-series telephone’s advanced functions.
Using Your LCD
If your telephone has an LCD, use this section to learn more about its functions.
In its idle state, the LCD is a desk clock and calendar. When you are on an outside call, 
the call duration displays.
A “+” on the LCD readout 
(shown at right) indicates there 
is more data to display.
➤Press...

Advanced Operation
Soft Keys
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Soft Keys
When Soft Keys are on, they replace the functions on the 	
, 
,  and 


 buttons below the LCD. (

 is a future feature for DKT3000-series 
phones and the IPT1020-SD.) The following table defines Soft Key Prompts.
Table 1 Soft Key Prompts
Soft KeyDefinition
ABR
Activates Automatic Busy Redial after dialing a busy outside telephone number.
ACBActivates Automatic Callback after reaching a busy station, CO...

Advanced Operation
Soft Keys
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Soft Key Example
When the Soft Key prompts appear on the LCD, the LCD Control Button just below 
the prompt offers access to that feature. Here’s an example of how Soft Keys work. 
1. When an outside call is in 
progress, the LCD appears as 
shown on the right. 
ABR = Automatic Busy Redial 
CONF = Conference 
PA G E = Paging
2. If you select 
CONF (press 
), 
the display changes as shown right.
LINE = Add an outside line to the...

Advanced Operation
Advisory Messages
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Advisory Messages
Advisory messaging enables you to store an informative message for LCD telephones 
that call your telephone. The messages can be up to 16 characters long. The Strata 
CTX provides a number of stored messages, shown in the table below. Message 
numbers 5~9 can be defined by your CTX System Administrator.
➤To set an advisory message
1. Go off-hook or press your extension button or phantom directory number button...

Advanced Operation
Account Code Calls
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Account Code Calls
Account Codes (Forced or Voluntary) can be used for a variety of reasons including 
billing, tracking, and line restriction applications. Account Codes are assigned in the 
system as a fixed length (default is six digits) and are recorded by the system, along 
with the details of the calls, which can be printed on a Station Message Detail 
Recording (SMDR) report.
Verified/Non-Verified Account Codes
If...

Advanced Operation
Account Code Calls
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Voluntary Account Codes (Verified/Non-Verified)
Voluntary Account Codes are optional. They can be entered during a call and are used 
for tracking selected calls using Station Message Detail Report (SMDR) call detail 
recording option.
If the system is set for Verified Account Codes, station users must enter a specific 
code when entering the Voluntary Account Code(s) or the code is not validated for the 
SMDR call report....