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Toshiba Dkt2010h User Manual

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Page 41

Advanced Operation
Background Music
Strata CTX DKT3000/2000-Series Telephone   05/02    27
Background Music
You can set background music over your telephone speaker or over external speakers. 
Up to 16 different music sources can be applied to the Strata CTX system: the first 
source is Quiet Tone, all others can be music or recorded information.
➤To enable background music on your telephone speaker
➤Press the + n(
) + , where n is the music sources 1~16
...or press an extension button + 

 + n...

Page 42

Advanced Operation
Call Forward
28Strata CTX DKT3000/2000-Series Telephone   05/02
Call Forward
System
System Call Forward (which is set in Programming) automatically directs calls to a 
predefined location, such as Voice Mail. See your CTX System Administrator to 
determine which type of Call Forward you have, as well as the Call Forward location.
Station
Station Call Forward enables you to assign Call Forward destinations for each 
extension on your telephone. Each extension can be independently set...

Page 43

Advanced Operation
Call Forward
Strata CTX DKT3000/2000-Series Telephone   05/02    29
Call Forward - External Location – Forwards incoming line calls that ring 
directly to your extension to a destination outside the system.
You can change your forwarding destination from outside the system using the DISA 
feature. See your CTX System Administrator for DISA telephone numbers and 
security code access.
Call Forward Settings
Call Forward All Calls – Forwards all calls immediately.
Call Forward Busy/Do...

Page 44

Advanced Operation
Call Forward
30Strata CTX DKT3000/2000-Series Telephone   05/02
➤To use the Call Forward button sequence
➤Follow the instructions in the following table, shown under “Button Sequence.” 
Some features require additional input, such as:
Destination – If the destination is an outside number, press 
after entering the 
destination. The CTX accepts destination numbers of up to 32 digits.
Timer – This is a two digit entry representing how long (eight to 160 seconds) 
your telephone...

Page 45

Advanced Operation
Call Forward
Strata CTX DKT3000/2000-Series Telephone   05/02    31
Call Forward Any Call - Set for Another Station:
Enables you to forward all calls for another telephone within your telephone system.
All Calls Ext. button + 
 (Tone) + ext. no. + Pass Code (Tone) + + Dest. No. +  (Tone)
BusyExt. button + 
 (Tone) + ext. no. + Pass Code (Tone) + + Dest. No. + 
(Tone)
No AnswerExt. button + 
 (Tone) + ext. no. + Pass Code (Tone) + + Dest. No. (Tone) + 
+ Timer...

Page 46

Advanced Operation
Call History
32Strata CTX DKT3000/2000-Series Telephone   05/02
Call History
Incoming calls with Caller ID or ANI information can be optionally recorded into a 
rolling list for the station where the call is ringing. The call is placed in the list along 
with the number, name (if provided), time and date of the call, and status of the call 
(answered, abandoned, or redirected). You can access this list from an LCD telephone 
with a flexible 
!
-. button.
➤To view Call History...

Page 47

Advanced Operation
Call Pickup
Strata CTX DKT3000/2000-Series Telephone   05/02    33
➤To  p a r k  a  c a l l
1. While on a call, press 
/*
...or !#$  + 
++. The LED flashes green (consultation-hold).
2. Specify the Park Orbit using one of the following:
Press 
0 and the system automatically selects a General Park Orbit between 
~. The chosen orbit appears on the LCD.
Enter a valid extension.
Press 

 and the system automatically selects your extension as the orbit. 
3. Hang up....

Page 48

Advanced Operation
Call Pickup
34Strata CTX DKT3000/2000-Series Telephone   05/02
Page/Internal Call Pickup
This feature picks up Internal (station to station), Group Page, and All Call Page calls. 
If these types of calls occur at the same time, the pickup priority is station-to-station 
and then Page calls in the order of occurrence. In some systems, this feature can be 
applied to pick up All Call Page exclusively.
➤To perform Call Pickup
1. Press an extension button.
2. Enter a code from the...

Page 49

Advanced Operation
Call Waiting
Strata CTX DKT3000/2000-Series Telephone   05/02    35
Notes
The Primary extension number is the directory number by which the telephone set 
is defined. Other, non-primary extension numbers may also appear on the 
telephone. By convention, the Primary extension number is assigned to the first 
button on a multi-button telephone.
If more than one call is on hold, the call on the telephone’s lowest button number is 
picked up. 
Ringing calls are picked up over held calls...

Page 50

Advanced Operation
Direct Inward System Access (DISA)
36Strata CTX DKT3000/2000-Series Telephone   05/02
Direct Inward System Access (DISA)
Outside callers with touch tone telephones can call in to lines programmed for Direct 
Inward System Access (DISA) and dial an extension or outgoing line without going 
through an attendant or operator. See your CTX System Administrator for details.
1. From outside the system, dial the public telephone number assigned to DISA. The 
call will be answered and you will...
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