Toshiba Dkt2010h User Manual
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DADM/DSS Console DSS Console Strata CTX DKT3000/2000-Series Telephone 05/02 77 DSS Console The Direct Station Selection (DSS) console operates alongside of a digital telephone to provide 60 additional buttons. The 3000-series telephone requires a 3000-series DSS; the 2000- series telephone requires a 2000-series DSS. An example of the DDSS3060 is shown right. The DDSS2060 (not shown) looks similar and has the same button/LED functions. The buttons can be programmed as DSS, outside Line, All Call Page, Night Transfer, and Station or System Speed Dial. LEDs on the DSS light or flash red or green, depending on the status. NoteButton numbers in the above figure are examples only. DSS Buttons DSS buttons can appear on both the DADM and DSS Console. Each DSS button is associated with a particular station in your telephone system. DSS buttons can transfer an outside call to the associated station or make a direct call to the associated station. The DSS LED lights steady red when the station associated with the DSS button is ringing, busy on a call, or when the associated station is idle, but all appearances of the station’s extensions are busy or in-use by other stations. When the associated DSS button is in the Do Not Disturb mode, the LED blinks red at a slow rate. DSS buttons cannot call station Phantom extension numbers, Distributed Hunt Group Directory Numbers, or ACD Groups. DSS buttons may be configured as One Touch Buttons that may be programmed to call these destinations. The LED colors described in this section apply to the DADM3020 and DDSS3060. Described Flash conditions apply to all DSS console models and the DADM. 209 208 207 206 205 204 203 202 201 200219 218 217 216 215 214 213 212 211 210229 228 227 226 225 224 223 221 221 220239 238 237 236 235 234 233 232 231 230249 248 247 246 245 244 243 242 241 240NT AC 257 256 255 254 253 252 251 250 2039
DADM/DSS Console DSS Console 78Strata CTX DKT3000/2000-Series Telephone 05/02 Calling a Station ➤To call a station’s extension from either a DSS console or a DADM, press the DSS associated with the station. A station call with a DSS button can be made on-hook or off-hook, and with Voice First or Tone signaling. After pressing the button, treat the call like any other station call made from a digital telephone. DSS LEDs indicate whether the associated station is idle or busy. The LED is steady red if the station is busy or ringing, and is not lit if idle. If all the station’s PDN buttons are being used by other stations, the DSS LED of the station is lit steady red, but the station may be idle. If the station is in the Do Not Disturb mode, its DSS LED lights blinking red. Transferring to an Idle Station You can transfer internal or outside calls to an idle station from either a DSS console or a DADM. ➤To transfer a call to an idle station 1. Press the DSS button corresponding to the station to be called. The call is placed automatically on hold. The Line or extension LED flashes green at double the on-hold rate, and the DSS LED flashes green. You hear a single ring tone. (If using the Tone signaling mode, you hear successive ring tones.) 2. Announce the call. With Tone signaling, you would have to wait for the called station to answer before announcing the call. 3. Hang up. The call rings the called station when you hang up. While the called station is ringing, the DSS LED is steady red, and the Line LED flashes green at the on-hold rate or if on a extension button, it goes idle. When the called station answers the call, the DSS LED stays steady red, and the Line LED becomes steady red. 4. If the station does not answer before a period set in system programming, the call recalls your station.
DADM/DSS Console DSS Console Strata CTX DKT3000/2000-Series Telephone 05/02 79 Call Transfer with Camp-on You can transfer a call to a busy station from either a DSS console or an DADM. Use the DSS to transfer the call, even though the DSS LED associated with the station you are “transferring to” is red. ➤To transfer call to a busy station 1. Press DSS corresponding to the busy station to be called. You may hear a busy tone. The original caller is placed automatically on hold. The Line or extension LED flashes green at double the on-hold rate, and the DSS LED remains steady red. 2. Hang up. The call rings the called station once with the camp-on tone. While the called station is receiving this tone, the Line LED flashes green (on-hold rate) or if you are on a extension button, it goes idle. The [DSS] LED remains steady red. When the called station answers the transferred call, the Line LED becomes steady red. The [DSS] LED remains steady red. NoteIf the busy station is in the Do Not Disturb mode, the call will not transfer, but will recall your telephone immediately. If the call is not answered after a specified Recall time set in system programming, camp-on is cancelled and the transferred call rings back. Call Answering (Outside Line) If your DADM or DSS console is equipped with a button, you can answer outside line calls from the DADM or DSS console as you would from a digital telephone. ➤To answer an incoming outside line call to a DADM or DSS Console, press the flashing . Speed Dial Your DADM or DSS console may be equipped with . (Speed Dial) buttons that can be programmed to dial telephone numbers or to access features. . buttons on either the DADM or DSS console function like . buttons on digital telephones.
DADM/DSS Console DSS Console 80Strata CTX DKT3000/2000-Series Telephone 05/02 Paging You can make an announcement page to a group of telephone speakers selected in system programming with ! on the DSS console. . (if programmed) on either the DSS console or the DADM can be used for page announcements. See “All Call Page” on page 45. Call Forward Override (DSS Override) Either the DSS buttons on your DSS console or the associated telephone can be set in system programming to ring stations that are in the Call Forward mode, instead of being forwarded. Usually the console’s telephone is the unit activated to perform this function. Among other applications, this feature can be used to notify a person who forgets to deactivate the Call Forward feature after returning to the office. ➤To override call forward with the console’s associated telephone 1. Press !#$ or extension button. 2. Dial the station number set for call forward. Make the call as you would from any other station. This procedure assumes your station has a typical program setting. ➤To override call forward with your DSS Console ➤Press the station DSS button set for Call Forward. Night Transfer Button This button enables a pre-programmed station to place the system into Day, Day2 or Night Mode. See your System Administrator for information on the settings for Day, Day2 or Night Mode. Usually, these modes will transfer calls to a designated location or voice mailbox, depending on programming. 1. Press 27$ . 2. Press the desired Mode number: Press for Day Mode (LED remains off). Press for Day2 Mode (LED flashes red). Press + for Night Mode (LED is solid red).
Strata CTX DKT3000/2000-Series Telephone 05/0281 Centrex ApplicationA Your system may be equipped with the Centrex Application, which enhances its feature capability when installed behind a Centrex or PBX system. Your telephone may have access to one or more of the enhanced Centrex features listed below: Flexible Directory Numbering A station’s extension can be three or four digits. It is, therefore, possible to match a station’s extension and Centrex line extension number. Dial the entire station number when indicated. NoteSome access code numbers may have been changed to avoid system numbering plan conflicts. Centrex Feature Buttons You can access some Centrex features by pressing a pre-programmed Flexible Button on your telephone, instead of dialing a Centrex access code. The Centrex access code, including the necessary flash and/or pause sequence, is activated when the button is pressed. See your Centrex or PBX operations manual for specific details. Ringing Repeat The distinctive ring patterns available in your Centrex system are automatically repeated with your digital telephone, enabling you to answer appropriately for either outside, inside or callback calls.
Centrex Application Delayed Ringing 82Strata CTX DKT3000/2000-Series Telephone 05/02 Delayed Ringing Outside line or Centrex line(s) can be programmed for a 12-second and/or 24-second ring delay at stations to permit alternate answering conditions. Answer the line when your telephone is ringing.
Strata CTX DKT3000/2000-Series Telephone 05/0283 Button LabelsB All Flexible Buttons must be programmed for your telephone in system programming and vary for individual telephones. If a button does not appear on your display or telephone keystrip label, see your CTX System Administrator for button assignments. The button labels in Ta b l e 1 2 are for the Programmable Buttons on your telephone. Programmable buttons are the unmarked buttons on your keystrip. Table 12 Feature Button Definitions ButtonDefinitions $FFRXQW &RGHAccount Code – Press to enter a Voluntary Account Code anytime during a Central Office (outside) line call without interrupting the conversation. $OO&DOO 3DJHAll Call Voice Page – Press to page all of the telephones in the All Call Page group. $XWR%XV\ 5HGLDOAutomatic Busy Redial – Press to set up Automatic Busy Redial after receiving a busy tone on a dialed outside line call (not available when calling on Tie or Direct Inward Dialing (DID) outside lines). $XWR &DOOEDFNAutomatic Callback – Press to recall a busy station or station in the Do Not Disturb (Do Not Disturb) mode as soon as that station becomes idle or deactivates Do Not Disturb. Also used for outside line queuing when all lines are busy. &DOO)UZG $OO&DOOVCall Forward-All Calls – Press to forward all calls to another station or voice mail device. &DOO)UZG %XV\Call Forward-Busy – Press to forward calls immediately to another station or voice mail device when your station is busy or in the Do Not Disturb mode. &DOO)UZG %XV\1$QVCall Forward-Busy/No Answer – Press to forward calls immediately to another station or voice mail device when your station is busy or in Do Not Disturb mode. Also forwards calls when your station is not answered after 8~60 seconds (set at your station).
Button Labels Delayed Ringing 84Strata CTX DKT3000/2000-Series Telephone 05/02 &DOO)UZG 1R$QVZHUCall Forward-No Answer – Press to forward calls to another station or voice mail device when your station is not answered after 8~60 seconds (set at your station). &DOO)UZG ([WHU QDOCall Forward-External – Press to forward Private or DID line calls to an external or internal telephone number. &DOOHU,Caller ID – Press to view the Call History list (may include name/number, date, status). LUHFWHG 3LFNXSCall Pickup – Press to initiate a ringing Directed Call Pickup of outside line, extension, and page calls. R1RW LVWXUEDo Not Disturb – Press to lock your station in or out of the Do not Disturb mode. 66 Direct Station Selection(s) – Press to ring a preselected station. The LED associated with each DSS button provides the status (idle/busy) of the station assigned to the button. )ODVK Flash – Press to perform the following functions: Disconnect and recall dial tone on a outside line; access Centrex or PBX features; enter a pause or flash signal when programming speed dial numbers. *URXS 3LFNXSGroup Pickup – Press to pick up a call that is ringing a station that belongs to a Pickup Group that your station is a member of. /LQHLine – Press to answer or access an outside line. 0VJ:DLWAdditional Messages Waiting 1LJKW 7UDQVIHUPress to control the system’s outside line ringing pattern for after-hours incoming calls. 3DUNLQ 2UELWPark – Press to park internal or outside calls in an orbit. Call retrieval can be made locally from the same parking telephone or remotely from a different telephone. 3RROHG/LQH *U SPooled Line – Press to access an available outside line from a group of lines appearing under one button. 3ULYDF\RQ /LQHPrivacy – Press to block Privacy Override on common outside line buttons. This button does not block Busy Override or Executive Override. 3ULYDF\ 5HOHDVHPrivacy Release – Press to release privacy on common outside line buttons, enabling other station users to enter your conversations on those buttons. Privacy release does not apply to common extension buttons which are always private. 3URJUDP Program – Press to enter User Programming mode, which enables you to re-define Flexible Buttons to perform other functions, including programming One Touch and Flexible Buttons, register Call Forward assignments, assign Message Waiting Keys and assign BGM sources played over the telephone speaker. Table 12 Feature Button Definitions (continued) ButtonDefinitions
Button Labels Delayed Ringing Strata CTX DKT3000/2000-Series Telephone 05/02 85 365(6Pause/Resume – Press to pause or resume recording a conversation to a voice mailbox or when playing back the recording. 5HFRUGRecord to Voice Mail – Press to record current conversation to voice mailbox. 5HOHDVHDQG $QVRelease and Answer – Press to disconnect or complete the transfer the current outside or extension call and automatically answer the new incoming outside or extension call. 5HOHDVH&DOORelease – Press to disconnect or complete the transfer of the current outside or extension call and to place your station in the idle condition. 6RU &XVWRPL]HG %XWWRQSpeed Dial – Press to Speed Dial a telephone number or feature access codes. SD buttons can be used as either System Speed Dial numbers or Station Speed Dial numbers. 6SGLDO/QJ 3DXVHPause (Long) – Press to insert a 10-second pause when programming Speed Dial numbers. 6SGLDO 3DXVHPause – Press to set either a one-half or two-second pause when programming Speed Dial numbers. (The pause time is set in system programming). 6WDU WStart – Press to make an outgoing call using an ISDN trunk. 6XESub address – Press to enter a sub address on an ISDN trunk outgoing call. 7HO6HW 0XVLFBackground Music – Press to turn Background Music on or off over your station speaker. 7RQHLDO 6HOHFWTone – Press to change the outgoing dialing of the outside line in use from dial pulse to tone signaling. 8QORFNRRUDoor Unlock – Press to unlock a door lock mechanism. Table 12 Feature Button Definitions (continued) ButtonDefinitions
Button Labels Delayed Ringing 86Strata CTX DKT3000/2000-Series Telephone 05/02