Toshiba Perception E Ex Digital Pbx Installation And Maintenance Manual

							PROGRAMMINGPROCEDURES 
SECTlON200-255-300 
FEBRUARY1992 
CHAPTER 
I 
2 
3 
4 
5 
6 
7 
PERCEPTIONeh, 
PROGRAMMING PROCEDURES 
TABLEOFCONTENTS 
SUBJECT 
PAGE 
INTRODUCTION 
..................................................................................................... I-I 
1. General ................................................................................................................ I-I 
2. Dual Disk Operation 
............................................................................................ I-I 
3. Customer Data .................................................................................................... I-I 
4. Utility Programs ................................................................................................... I-I 
SET UP KEYBOARD/REMOTE MAINTENANCE ................................................... 2-I 
1. Keyboard Terminal .............................................................................................. 2-I 
2. Remote Administration ........................................................................................ 2-I 
3. Data Format ........................................................................................................ 2-I 
DATA INPUT/OUTPUT PROCEDURES.. ............................................................... 3-I 
1. General.. 
.............................................................................................................. 3-I 
2. Data Input.. .......................................................................................................... 3-I 
3. Data Output 
................................................................................................ .;. ...... 
3-I 
AUTHORIZATION PROCEDURES/UTILITY 
PROGRAM USE .............................. 4-I 
I. Authorization Procedure.. .................................................................................... 4-I 
2. Authorization Level Allowances-Data Input Procedures 
................................... 4-I 
3. Authorization Level Allowances-Data Output Procedures ................................ 4-I 
4. Authorization Level Allowances-Maintenance Procedures ............................... 4-I 
5. Execution of Authorization Procedure ................................................................. 4-2 
6. Utility Program Use ............................................................................................. 4-2 
SYSTEM DATA ........................................................................................................ 
5-I 
1. Authorization Code Change (Table 5-I). ............................................................. 
5-I 
2. System Data Block (Table 5-2) 
........................................................................... 5-2 
3. Print System Data Block (Table 5-3) ................................................................... 5-8 
4. System Data Block 2 (Table 5-4) 
........................................................................ 5-9 
5. Print System Data Block 2 (Table 5-5) ................................................................ 5-13 
FEATURE DATA ..................................................................................................... 6-I 
1. Access Code Data Block (Table 6-l) .................................................................. 6-I 
2. Print Access Code Data Block (Table 6-2) .......................................................... 6-5 
3. Class of Service Data Block (Table 6-3) 
............................................................. 6-6 
4. Print Class of Service 
Data Block (Table 6-4) ..................................................... 6-10 
Al-TENDANT/STATION/DSS DATA ....................................................................... 7-I 
1. Attendant Data Block (Table 7-1) 
........................................................................ 7-I 
2. Electronic/Digital Telephone 
Data Block (Table 7-2). .......................................... 7-4 
3. Standard Telephone Data Block (Table 7-3) 
....................................................... 7-I 3  
						

							PROGRAMMING PROCEDURES 
SECTION 200-255-300 
FEBRUARY 1992 
TABLE OF CONTENTS (continued) 
CHAPTER SUBJECT 
PAGE 
4. Print Station Data Block (Table 7-4) 
.................................................................... 7-17 
5. Print Call Pickup Groups (Table 7-5) ................................................................... 
7-19 
6. Print Hunting Arrangements (Table 7-6) ............................................................. 7-20 
7. Print Paging Group Data Block (Table 7-7) ......................................................... 7-21 
8. DSS Console Data Block (Table 7-8) .................................................................. 7-22 
9. Print DSS Console Data Block (Table 7-9) ........................................................ . 7-29 
MESSAGE CENTER DATA .................................................................................... 
8-1 
1. Message Center Data Block (Table 8-l) ............................................................. 8-l 
2. Print Message Center Data Block (Table 8-2). .................................................... 8-4 
TRUNK DATA ......................................................................................................... 9-I 
1. Trunk Group Data Block (Table 9-l) 
................................................................... 9-1 
2. Print Trunk Group Data Block (Table 9-2) ........................................................... 9-3 
3. Trunk Data Block (Table 9-3) .............................................................................. 9-8 
4. Print Trunk Data Block (Table 9-4) ...................................................................... 9-14 
5. Station Message Detail Recording Data Block (Table 9-5) ................................. 9-16 
6. Print Station Message Detail Recording Data Block (Table 9-6). ........................ 9-18 
7. Dialed Number Identification Service Data Block (Table 9-7) ............................. 9-18 
8. Print Dialed Number Identification Service Data Block (Table 9-8) ..................... 9-20 
10 
11 
12 
13 
14 TOLL RESTRICTION DATA ................................................................................... 10-I 
1. Toll Restriction Data Block (Tables IO-1 - 10-4). ................................................ IO-I 
2. Print Toll Restriction Data Block (Table 1 O-5) ..................................................... 1 O-8 
DATA SWITCHING DATA.. ..................................................................................... 11-I 
1. Digital Data Interface Unit Data Block (Table 11-l) ............................................ 11-i 
2. Print Digital Data Interface Unit Data Block (Table 1 l-2) 
.................................... 11-6 
3. Modem Pooling Data Block (Table 1 l-3) ............................................................ 1 l-7 
4. Print Modem Pooling Data Block (Table 1 l-4) 
.................................................... 11-9 
LEAST COST ROUTING DATA .............................................................................. 12-I 
1. Least Cost Routing Data Block (Table 12-1) ....................................................... 12-1 
2. Least Cost Routing Data Block 1 (Tables 
12-2 - 12-4) 
....................................... 12-2 
3. Least Cost Routing Data Block 2 (Tables 
12-5 - 12-6) 
....................................... 12-6 
4. Print Least Cost Routing Data Block (Table 12-7) 
.............................................. 12-12 
LODGING/HEALTH CARE DATA ........................................................................... 13-1 
1. Lodging/Health Care Features Data Block (Table 13-I) ..................................... 13-I 
2. Print Lodging/Health Care Features Data Block (Table 13-2) 
............................. 13-3 
3. Message Registration Data Block (Table 13-3) ................................................... 13-4 
4. Print Message Registration Data Block (Table 13-4) .......................................... 13-7 
SPEED DIAL LIST DATA ........................................................................................ 14-1 
1. Speed Dial List Data Block (Table 14-I) 
............................................................. 14-1 
2. Print Speed Dial List Data Block (Table 14-2) ..................................................... 14-3  
						

							PROGRAMMING PROCEDURES 
SECTION 200-255-300 
FEBRUARY 1992 
TABLE OF CONTENTS (continued) 
CHAPTER 
SUBJECT 
PAGE 
15 TRAFFIC MEASUREMENT DATA 
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
15-1 
1. Traffic Measurement Data 
Block (Table 15-1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
15-1 
16 
ALPHANUMERIC MESSAGING DATA 
.................................................................. 
16-1 
1. Alphanumeric Message Data Block (Table 16-l) 
................................................ 16-1 
2. Print Alphanumeric Message Data Block (Table 16-2) 
....................................... 
16-2 
17 
ACD DATA .............................................................................................................. 
17-1 
1. ACD Data Block (Table 17-l) 
.............................................................................. 
17-I 
2. Print ACD Data Block (Table 17-2) 
..................................................................... 
17-7 
18 VERIFIABLE ACCOUNT CODES DATA 
................................................................ 
18-1 
1. Verifiable Account Codes 
Data Block (Table 18-1) ............................................. 18-1 
2. Print Verifiable Account Codes 
Data Block (Table 18-2) 
.................................... 18-4 
19 MAINTENANCE PROCEDURES 
. . . . . . ..*..........................*........................................ 
1. General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
2. Backup 
Memory Check Entry Procedure (Table 19-1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
3. Data Dump Program (Table 
19-2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
4. Electronic or Digital Telephone/Attendant Console Test (Tables 19-3 - 19-4) . . . 
5. Peripheral Equipment Test 
(Table 19-S) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1 
9-1 
9-1 
9-2 
9-3 
9-8 
TABLE LIST 
TABLE 
TITLE PAGE 
l-1 
2-l 
2-2 
3-1 
5-I 
5-2 
5-3 
5-4 
5-5 
6-1 
6-2 
6-3 
6-4 
7-1 
7-2 
7-3 Floppy Disk 
installation Procedures ........................................................................ 
l-2 
PERCEPTlONe TTY 
and MODEM Connections .................................................... 2-2 
PERCEPTION,, 
TTY and MODEM Connections.. ................................................. 
2-3 
Utility Program Reference Guide Data Input and Output Procedures 
..................... 3-2 
Authorization Code Change 
.................................................................................... 5-1 
System Data Block 
.................................................................................................. 
5-6 
Print System Data Block 
.......................................................................................... 
5-8 
System Data Block 2 
............................................................................................... 
5-11 
Print System Data Block 2 
....................................................................................... 
5-13 
Access Code Data Block 
......................................................................................... 
6-l 
Print Access Code Data Block 
................................................................................ 6-5 
Class of Service Data Block 
.................................................................................... 
6-6 
Print Class of Service Data Block 
............................................................................ 6-10 
Attendant Data Block 
............................................................................................... 
7-2 
Electronic/Digital Telephone Data Block ................................................................. 
7-8 
Standard Telephone Data Block 
............................................................................. 7-15 
. . . 
-ill-  
						

							PROGRAMMING PROCEDURES 
SECTION 200-255-300 
FEBRUARY 1992 
TABLE LIST (continued) 
TABLE 
TITLE 
PAGE 
7-4 
7-5 
7-6 
7-7 
7-8 
7-9 
8-I 
8-2 
9-1 
9-2 
9-3 
9-4 
9-5 
9-6 
9-7 
9-8 
10-l 
IO-2 
10-3 
10-4 
10-5 
11-l 
11-2 
11-3 
11-4 
12-I 
12-2 
12-3 
12-4 
12-5 
12-6 
12-7 
13-1 
13-2 
13-3 
13-4 
14-1 
14-2 
15-1 
16-1 
16-2 
17-l 
17-2 
18-1 
18-2 
19-1 Print Station Data Block .......................................................................................... 
7-17 
Print Call Pickup Groups 
......................................................................................... 
7-19 
Print Hunting Arrangements .................................................................................... 
7-20 
Print Paging Group Data Block 
............................................................................... 
7-21 
DSS Console Data Block ........................................................................................ 
7-24 
Print DSS Console Data Block ................................................................................ 
7-29 
Message Center Data Block .................................................................................... 
8-2 
Print Message Center Data Block 
........................................................................... 
8-4 
Trunk Group Data Block 
.......................................................................................... 
9-4 
Print Trunk Group Data Block 
................................................................................. 9-7 
Trunk Data Block ..................................................................................................... 
9-l 0 
Print Trunk Data Block 
............................................................................................ 
9-15 
Station Message Detail Recording 
(SMDR) Data Block.. ........................................ 
9-17 
Print Station Message 
Detail Recording 
(SMDR) .................................................... 
9-18 
Dialed Number Identification Service Data Block.. 
.................................................. 
9-19 
Print Dialed Number Identification Service 
Data Block ........................................... 9-20 
Toll Restriction Data Block ...................................................................................... 
10-l 
Miscellaneous Parameters Table 
............................................................................ 
1 O-3 
Restriction Class Table 
........................................................................................... 
IO-5 
Area/Office Code 
Exception Table .......................................................................... 
1 O-7 
Print Toll Restriction Data Block .............................................................................. 
10-8 
Digital Data Interface Unit 
Data Block ..................................................................... 
11-3 
Print Digital Data Interface Unit Data Block.. 
........................................................... 1 l-6 
Modem Pooling Data Block 
..................................................................................... 
11-8 
Print Modem Pooling Data Block 
............................................................................. 
11-9 
Least Cost Routing Data Block 
............................................................................... 12-1. 
Miscellaneous Parameters Table 
............................................................................ 12-3 
Area Code Table 
..................................................................................................... 
12-4 
Area/Off ice Code Table ........................................................................................... 
12-5 
Route Table ............................................................................................................. 
12-8 
Modify Digits Table .................................................................................................. 
12-10 
Print Least Cost Routing Data Block 
....................................................................... 
12-13 
Lodging/Health Care Features Data 
Block.. ............................................................ 
13-2 
Print Lodging/Health Care Features Data Block 
..................................................... 
13-3 
Message Registration Data Block 
........................................................................... 
13-5 
Print Message Registration Data Block 
................................................................... 
13-7 
Speed Dial List Data Block 
...................................................................................... 
14-2 
Print Speed Dial List Data Block 
............................................................................. 
14-3 
Traffic Measurement Data Block 
............................................................................. 
15-2 
Alphanumeric Message Data Block 
........................................................................ 
16-1 
Print Alphanumeric Message Data Block 
................................................................ 
16-2 
ACD Data Block 
...................................................................................................... 
17-4 
Print ACD Data Block .............................................................................................. 
17-7 
Verifiable Account Codes Data Block 
...................................................................... 
18-2 
Print Verifiable Account Codes Data Block 
............................................................. 18-4 
Backup 
Memory Check Entry Procedure 
................................................................ 
19-I 
-iv-  
						

							PROGRAMMING PROCEDURES 
SECTION 200-255-300 
FEBRUARY 1992 
TABLE LIST (continued) 
TABLE 
TITLE 
PAGE 
19-2 
19-3 
19-4 
19-5 
19-6 Data Dump Program 
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
19-2 
Electronic/Digital 
Telephone Test Procedure 
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
19-4 
Attendant Console Test Procedure 
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
19-6 
Peripheral 
Equipment Diagnostic Procedure 
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19-l 1 
Disk Drive Operation Error Codes 
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 
19-15 
-V-  
						

							CHAPTER 1 
INTRODUCTION 
1. General 
1.01 PERCEPTION, and PERCEPTION,, are 
both stored program-controlled systems which uti- 
lize a 16-bit microprocessor as the central process- 
ing unit (CPU). The system memory is made up of 
Read Only Memory (ROM), Dynamic Random 
Access Memory (DRAM), and Static Random Ac- 
cess Memory (SRAM). The small amount of ROM 
that is provided contains the “Loader” program for 
the 3.5inch disk drive (NFDU card). When the 
system is initially powered up or is reset manually, 
the remainder of the Operating System programs 
and Customer Data will be loaded into RAM from 
the disk, under the control of the Loader program. 
1.02 Since Dynamic RAM is volatile (its contents 
are lost when power is removed), the disk remains 
in the system as backup. If a reload is required, the 
entire system program and customer database will 
reload in approximately 45 seconds. In Lodging/ 
Health Care operation, some customer data is 
stored in Static RAM in order to protect it in case of 
a power failure. 
2. Dual Disk Operation 
I 2.01 PERCEPTION 
e&ex systems with D.02 soft- 
ware and above, utilize two floppy disks (FDs) for 
the storage of operating and maintenance data. 
One of these disks (the System 
FD) is used specifi- 
cally for the system program, customer data, and 
the DSYS, DTRF, and TPER maintenance pro- 
grams, while the other disk (the Maintenance FD) 
is used exclusively for all other maintenance pro- 
grams. A separate disk drive for each disk is 
required for remote maintenance. Systems with a 
single disk drive must interchange disks manually 
in order to perform the various system program- 
ming functions. The System FD is inserted for 
system program loading, data saving, and system 
operation, while the Maintenance FD is inserted for 
system programming or the performance of main- 
tenance operations. Dual-drive systems require 
PROGRAMMING PROCEDURES 
SECTION 200-255-301 
JANUARY 1993 
the insertion of the System FD in FDDO, followed by 
the insertion of the Maintenance FD in FDDl. The 
various steps involved in floppy disk installation for 
both single- and dual-disk systems are noted in 
Table l-1. 
3. Customer Data 
3.01 All PERCEPTION,,,, options are controlled 
by entries made in the Customer Database. Tables 
are provided for defining System Parameters and 
Trunks, as well as individual station features. The 
Customer Data is unique to each system and is 
usually entered by using a keyboard terminal. After 
the data has been entered into system memory, a 
simple keyboard command causes it to be copied 
onto the System FD, where it remains as a perma- 
nent record. 
4. Utility Programs 
4.01 In addition to the Operating System Pro- 
grams and Customer Data, the System FD also 
contains many Utility Programs, which are used to 
program and maintain customer data. The Utility 
Programs are divided into three main groups: 
1) Data Input Procedures 
2) Data Output Procedures 
3) Maintenance Procedures 
4.02 When required, a Utility Program can be 
called up by entering a command via the keyboard 
terminal. The system will respond by locating the 
proper Utility Program on the proper floppy disk and 
then loading it into the memory overlay area. When 
the loading is completed, a prompt will be output to 
the terminal. The overlay area can accommodate 
only one Utility Program at a time. When a program 
is called up, the previous program will be taken out 
of the overlay. 
NOTE: 
Any disk failure will cause an error code to be 
output to the terminal. See Table 19-6 for the 
list of error codes. 
l-1  
						

							PROGRAMMINGPROCEDURES 
SECTION 200-255-301 
JANUARY1993 
TABLEl-1 
FLOPPYDISKINSTALLATION PROCEDURES 
Operation 
1. Turn power on (Boot Loading). 
2. For two-drive systems: After the system initializes, 
change the NOD entry in the DSYS Program from 1 to 2. 
Disk That Performs Operation 
One-Disk Systems Two-Disk Systems Note 
Sys-FD Sys-FD in FDDO 1 
Sys-FD Sys-FD in FDDO 1 
3. Set up customer data for all maintenance programs except 
DSYS, DTRF, and TPER. Mnt-FD Mnt-FD in FDDl 
2&.3 
4. Save and dump data. 
I Sys-FD Sys-FD in FDDO 4 
NOTES: 
1. If the System-FD is not inserted in FdDO, LEDs 1 - 4 on the LCCU will light. 
2. The DSYS, DTRF, and TPER Programs are stored on the System-FD. If this disk is not inserted 
in FDDO, then the system will respond with the following message: 
“CURRENT FD IS NOT SYSTEM FD. 
CHANGE IT TO SYSTEM FD.” 
3. If the Maintenance-FD is not installed either in FDDO of a one-drive system, or in FDDl of a two- 
drive system, then the following message will be generated: 
“CURRENT FD IS NOT MAINT. FD. CHANGE IT TO MAINT. FD. ” 
4. If the System-FD is not installed in FDDO, then the system will request a change by generating the 
same message as in note 2. 
5. In single drive systems, the Maintenance FD can be left in FDDO up untilperforming a SAVE. Before 
a SAVE can actually be performed, the System FD must be installed. 
6. After an initialization, to clear Call Forwarding (CFD) and Message Waiting (MSG) data, is 
performed on the system, perform the following procedures: 
a. Run the DMYC Program. 
b. When it is completed, perform the following steps at the attendant console: 
: ~~~~~~~~~~~~~~~~~~~~~~~~~~~~ 
l Wait about 20 min& for the system to run ihrough and clear the above data. 
l Initialize the system. 
l Do a data dump (DDMP) procedure. 
l Reload the system (power off and on). 
1-2  
						

							CHAPTER 2 
SET UP KEYBOARD/REMOTE 
MAINTENANCE 
1. Keyboard Terminal 
1 .Ol 
PERCEPTION, and PERCEPTION,, 
systems are designed to interface with a standard 
asynchronous keyboard/printer data terminal (a 
Texas instruments Model 743or745, or equivalent) 
or a personal computer configured as a dumb 
terminal. The terminal is connected to the system 
via a female-type RS-232C connector (labeled 
TTY), which is located on the connector panel on 
the lower rear of the basic cabinet. The TTY port 
can operate at a speed of either 300 or 1200 bps, 
which is designated by a switch on the front of the 
LCCU PCB. The selected bps setting must match 
the setting on the connected modem or TTY. TTY 
and modem port pin assignments for 
PERCEPTlONe systems are shown in Table 2-1, 
while assignments for PERCEPTlONe, systems 
are shown in Table 2-2. 
2. Remote Administration 
2.01 PERCEPTlONe and PERCEPTIONex SYS- 
terns can be programmed and tested from a re- 
mote location via a locally-provided 300 or 1200 
bps modem. Utility Programs can be called up via 
a telephone line and then the desired data change 
or test can be performed. On the PERCEPTION,, 
the modem connects to the TTY RS-232C connec- 
tor on the rear of the basic cabinet via a Null 
Modem cable (see Table 2-1 for PERCEPTlONe 
pin assignments). On the PERCEPTIONex, the 
modem connects directly to the modem connector 
on the rear of the basic cabinet (see Table 2-2 for 
PERCEPTIONex pin assignments). 
PROGRAMMINGPROCEDURES 
SECTION 200-255-302 
FEBRUARY1992 
3. Data Format 
3.01 
The PERCEPTION, and PERCEPTION,, 
systems communicate on the TTY and modem 
ports via the standard 7-bit ASCII code, using one 
start bit, one stop bit, and one parity bit. Both 
systems transmit even parity and ignore parity on 
the receive side. 
3.02 Prior to switching on the PERCEPTfONe or 
PERCEPTION,, system, data terminal, ormodem 
power, all speed settings should be made and data 
terminals and modems should be set for full duplex 
operation. 
2-1  
						

							PROGRAMMING PROCEDURES 
SECTION 200-255-302 
FEBRUARY 1992 
TABLE 2-1 
PERCEPTION, TTY and MODEM CONNECTIONS 
TTY PORT MODEM 
PIN 
I SIGNAL PIN 
I SIGNAL 
2 I Receive Data 
I 3 I Transmit Data 
I 
3 Transmit Data 
4 
Ready to Send 
5 
Clear to Send 2 Receive Data 
5 Clear to Send 
4 Readv to Send 
6 
Data Set Ready 20 Data Terminal Ready 
m 
Signal Ground 7 Signal Ground 
20 
D8W#E3’Fminal Ready 6 Data Set Readv 
2-2  
						

							PROGRAMMING PROCEDURES 
SECTION 200-255-302 
FEBRUARY 1992 
TABLE 2-2 
PERCEPTION,, TTY and MODEM CONNECTIONS 
MODEM PORT MODEM 
PIN 1 SIGNAL 
PIN 1 SIGNAL 
I 2 1 Transmit Data 1 2 1 Receive Data 
I 3 I Receive Data 
I 3 I Transmit Data 
I 
4 
Ready to Send 
5 
Clear to Send 4 Clear to Send 
5 Ready to Send 
I 6 I Data Set Ready I 6 I Data Set Ready 1 
7 
Signal Ground 
20 
Data Terminal Ready 7 Signal Ground - 
20 Data Terminal Ready 
2-3