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Toshiba Perception E Ex Digital Pbx Installation And Maintenance Manual

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    							PROGRAMMING PROCEDURES 
    SECTION 200-255-319 
    FEBRUARY 1992 
    TABLE 19-5a (continued) 
    7 7. Dialing was not complete when q was entered. A second q is required. 
    12. Enter the port number (TNNX) of the trunk (B) to be tested. 
    73. Requested trunk was idle and has been 
    seized. 
    14. Requested trunk (B) is busy. 
    15. Requested trunk (B) does not exist in the system. 
    16. Enter the DN that should be dialed by the trunk under test, followed by a 
    q , 
    17. After the dialing is complete, the audio from the trunk under test will be heard via the monitor link. Enterm 
    when the test 
    is complete. 
    18. The test has ended. The program will automatically return to the TRKprompt to allow another trunk to be 
    selected. 
    19. The trunk under test(B) was released due to a ma/function or outside influence, such as the distant endgoing 
    on-hook (ground start). 
    20. [9 was entered while Trunk B was still dialing. (See Note 17.) 
    TABLE 19-5 (continued) 
    Error Codes 
    Error Code 
    ERTPE 00 Program Name: Peripheral Diagnostic Data Block (TPER) 
    Meaning 
    The PCB tvoe conflicts with customer data. 
    ERTPE 01 A PCB is not equipped in that location (enable). 
    ERTPE 02 The cable is open or the port is inhibited by heavy traffic (enable). 
    ERTPE 03 The entered port is a maintenance terminal (enable). 
    ERTPE 04 No PCB is eauiooed in that location (disable). 
    ERTPE 05 
    ERTPE 06 The port is busy. 
    The PCB number or electronic/digital telephone number is out of range. 
    ERTPE 07 
    ERTPE 08 The PCB type is not an NSTU or NEKWNDKU. 
    The PCB type is not a trunk. 
    ~~~ ~ -1 ~~ ~ - ERTPE 09 The PCB tvoe is not a DTMF receiver. 
    I 
    ERTPE 10 
    ERTPE 11 The entered PCB type is incorrect. 
    No PCB is eauiooed in that location (inhibit). 
    ERTPE 13 
    I No PCB is 
    eQIJiDPed in that location (REQ = CALL TNNX). 
    ERTPE 14 
    1 ~ ~~ ~~~~ The entered universal sort (slot) is uneauiooed or unassianed. 
    I 
    19-14  
    						
    							PROGRAMMINGPROCEDURES 
    SECTION 200-255-319 
    FEBRUARY1992 
    TABLE19-6 
    DISKDRIVEOPERATIONERRORCODES 
    Error Codes 
    Program Name: Floppy Disk Drive Error 
    Error Code Meaning 
    ERFD 01 
    File is closed. 
    ERFD 02 Read error. 
    ERFD 03 
    ERFD 04 
    ERFD 05 Write error. 
    Directory is full. 
    Disk is full. 
    I ERFD 06 
    I End-of-file error. 
    1 ERFD 07 1 Disk drive is not readv. 
    I ERFD 08 
    I Incorrect version number. 
    I 
    ERFD 09 
    ERFD 10 File is write-protected. 
    File not found. 
    ERFD 11 
    ERFD 12 
    ERFD FF Volume not initialized. 
    File already exists. 
    Other hardware is causina the error. 
    19-15  
    						
    							PERCEPTIONea, 
    LCFVTR PROGRAMMING GUIDE 
    MARCH 1991 
    Perception& 63 ex 
    DIGITAL HYBRID PBX 
    APPENDIX #2 
    LEAST COST ROUTING (LCR) 
    and 
    TOLL RESTRICTION (TR) 
    PROGRAMMING GUIDE  
    						
    							PERCEPTIONeh, 
    LCR/TR PROGRAMMING GUIDE 
    MARCH 1991 
    PARAGRAPH 
    1. 
    2. 
    2.00 
    2.10 
    3. 
    3.00 
    4. 
    4.00 
    5. 
    5.00 
    6. 
    6.00 
    6.10 
    6.20 
    7. 
    7.00 
    PERCEPTION,,, 
    LCR/TR PROGRAMMING GUIDE 
    TABLE OF CONTENTS 
    SUBJECT PAGE 
    INTRODUCTION .............................................................................................. 
    GENERAL DESCRIPTION ............................................................................... 
    Least Cost Routing (LCR) ............................................................................. 
    Toll Restriction (TR) ....................................................................................... 
    NUMBERING PLAN (North America) ............................................................... 
    Description ..................................................................................................... 
    SPECIAL COMMON CARRIER.. ...................................................................... 
    Description ..................................................................................................... 
    PROGRAMMING .............................................................................................. 
    General .......................................................................................................... 
    CUSTOMER DATA PROGRAMMING FLOWCHART ...................................... 
    PROGRAMMING EXAMPLES ......................................................................... 
    General .......................................................................................................... 
    Programming Example #I ............................................................................. 
    PSYS Printout.. .............................................................................................. 
    PACD Printout ............................................................................................... 
    PCOS Printout ............................................................................................... 
    PLCR (PAR) Printout.. ................................................................................... 
    PLCR (ACTALL) Printout.. ............................................................................. 
    Route Table #l Printout.. ............................................................................... 
    Route Table #2 Printout.. ............................................................................... 
    Route Table #15 Printout.. ............................................................................. 
    Modify Digits Table Printout.. ......................................................................... 
    PTOL (PAR) Printout ..................................................................................... 
    Programming Example #2 ............................................................................. 
    PSYS Printout.. .............................................................................................. 
    PACD Printout ............................................................................................... 
    PCOS Printout ............................................................................................... 
    PLCR (PAR) Printout.. ................................................................................... 
    PLCR (ACTALL) Printout.. ............................................................................. 
    PLCR (AOCNOOi) Printout ........................................................................... 
    Route Table #l Printout.. ............................................................................... 
    Route Table #2 Printout.. ............................................................................... 
    Route Table #3 Printout.. ............................................................................... 
    Route Table #15 Printout.. ............................................................................. 
    Modify Digits Table Printout ........................................................................... 
    PTOL (PAR) Printout ..................................................................................... 
    DTOL (CLS) - PTOL (CLSCNO) Restriction Class #0 Printout ..................... 
    DTOL (CLS) - PTOL (CLSCNl) Restriction Class #1 Printout ..................... 
    DTOL (CLS) - PTOL (CLSCN2) Restriction Class #2 Printout ..................... 
    DTOL (CLS) - PTOL (CLSCN3) Restriction Class #3 Printout ..................... 
    LOGIC ............................................................................................................... 
    General .......................................................................................................... 
    GENERAL LOGIC FLOWCHART ..................................................................... 
    DETAILED LOGIC FLOWCHART ................................................................. 1 
    1 
    1 
    1 
    2 
    2 
    3 
    3 
    3 
    3 
    4 
    8 
    8 
    8 
    9 
    9 
    10 
    10 
    11 
    12 
    12 
    12 
    13 
    13 
    14 
    15 
    15 
    16 
    16 
    17 
    18 
    18 
    19 
    19 
    20 
    20 
    20 
    21 
    22 
    23 
    24 
    25 
    25 
    25 
    27  
    						
    							1. INTRODUCTION 
    1 .Ol This document has two main purposes: a) to 
    describe the Least Cost Routing (LCR) and Toll 
    Restriction (TR) features, and b) to serve as a 
    supplement to Section 200-255-300, System Pro- 
    gramming, in order to guide the service technician 
    in LCRflR programming. Various examples, tables, 
    and flowcharts are provided to clarify feature expla- 
    nations. 
    a .02 This document assumes that the reader is 
    familiar with PERCEPTIONekex programming 
    procedures and the mnemonics used with the LCR 
    and TR data entry utility programs. 
    2. GENERAL DESCRIPTION 
    2.00 Least Cost Routing (LCR) 
    2.01 
    Least Cost Routing causes the system to 
    select the least expensive trunk available for that 
    particular time of day. The station user simply dials 
    an LCR access code and the required telephone 
    number. LCR will then select the optimally-priced 
    route and automatically delete and/or insert any 
    necessary digits (for MCI, Sprint, etc.) by analyzing 
    the dialed telephone number (including area code 
    and, in some cases, office code). 
    2.02 The three variable time schedules per 24- 
    hour clock allow the end-user to take advantage of 
    rate variations during these hours. The various 
    routing combinations for the three time schedules 
    are contained in 15 Route Tables. Each table is 
    selected as a function of the dialed telephone 
    number. 
    2.03 The LCR feature is compatible with and 
    transparentto all other PERCEPTIONehex features. 
    It is designed so that it is completely disabled until 
    a simple parameter (LCR) is enabled in the System 
    Data Block 
    (DSYS Program). 
    2.04 If a Direct Trunk Access code (not the LCR 
    access code) is dialed, the outgoing call is handled 
    as a normal direct trunk access call without using 
    LCR. 
    PERCEPTIONeh, 
    LCR/TR PROGRAMMING GUIDE 
    MARCH 1991 
    2.05 LCR Data Blocks are separated from all other 
    Data Blocks. It is unnecessary to change a com- 
    pleted Data Block when adding the LCR feature to 
    a system already in use, except to assign the LCR 
    access code 
    (DACD Program) or to enable LCR 
    (DSYS Program). 
    2.06 There are three LCR classes (LCI , LC2, and 
    LC3), which allow specific stations to be denied 
    access to the most expensive routes. LC3 is the 
    lowest class; LCl is the highest. LC3 routes are 
    always selected first, no matter what class the 
    station is allowed. If all LC3 routes are busy, and 
    the calling station is allowed LC2, the system will try 
    to select an LC2 route in the order programmed. If 
    LCl is allowed, and all LC2 routes are busy, the 
    system will try to select an LCI route. 
    l The Class of Service Data Block indicates the 
    LCR class of that particular Class of Service. 
    l A warning tone is received by the station user if 
    the last choice route is selected (if the WTA 
    prompt, PAR table, 
    DLCI Program, is pro- 
    grammed to Y). 
    l If all the routes are busy, busy tone is received 
    by the station user, who may then activate the 
    Automatic Callback feature. The station will 
    then be called when the first trunk in that sta- 
    tion’s LCR class is idle. When the station 
    answers the callback, the idle trunk will be 
    seized and the telephone number will be auto- 
    matically dialed out to the distant end. 
    2.07 All of the above logic and the remainder of the 
    Least Cost Routing and Toll Restriction features 
    are described, and can be followed step-by-step, in 
    the Detailed Logic Flowchart. Thisflowchartcan be 
    used as a fault finding procedure for customer data 
    programming, and to answer questions regarding 
    what will happen when certain parameters are 
    programmed in a certain way. 
    2.10 Toll Restriction (TR) 
    2.11 The Toll Restriction (TR) program causes the 
    system to restrict (or not restrict) specific stations 
    from calling certain area codes and/or office codes. 
    2.12 Toll Restriction can be used for long distance 
    toll restriction, for restriction in the local area (home 
    area), or both. The TR class also decides whether  
    						
    							PERCEPTIONea, 
    LCWTR PROGRAMMING GUIDE 
    MARCH 1991 
    to restrict calls to the local central office operator, 
    international calls, and/or long distance directory 
    assistance. 
    2.13 Eight different TR classes (CLS 0 w 7) can be 
    programmed in the previously-described manner. 
    +I+ Also, CLS 8 restricts all I+ and a + calls. 
    2.14 All stations programmed for TOL = NONE will 
    have no restrictions. The TOL parameter (TR class 
    number) is located in the 
    DEKT, DSlT, and DTGP 
    (TIECCSA Trunks) Programs. 
    2.15 
    Before a call via Least Cost Routing or Direct 
    Trunk Access (DTA) is completed, the 
    DTOL 
    Program 
    will decide whether or not the number 
    being dialed is allowed. If not allowed, the originating 
    station will receive overflow tone. If allowed, the 
    call will be processed further. 
    2.16 All of the above logic and the remainder of the 
    TOL parameter are described, and can be followed 
    step-by-step, in the Detailed Logic Flowchart. 
    Example: 
    Fpllow a call through the Logic Flowchati 
    according to what is programmed in Example 
    #2. 
    3. NUMBERING PLAN (NORTH AMERICA) 
    3.00 Description 
    3.01 
    All telephone systems in the USA and Can- 
    ada use the North American Numbering Plan. All 
    PERCEPTION,&,, LCR/TR features are based 
    on this plan. 
    3.02 The routing codes for Direct Distant Dialing 
    (DDD) within the North American Numbering Plan 
    consist of two basic parts: 
    1) A 3-digit area code or Numbering Plan Area 
    (NPA) code. 
    2) A 7-digit telephone number made up 0f.a 3-digit 
    central office (CO) code and a 4-digit station 
    number. 
    NOTE: 
    When used together, these ten digits com- 
    prise the network “‘address” or destination code for each telephone. 
    l The first digit of the area code must be a number 
    between 2 and 9. The second digit must be a 1 
    or 0. The third digit may be any number between 
    0 and 9. 
    l The first two digits in the CO code must be any 
    numbers between 2 and 9, except when inter- 
    changeable codes are used (then the second 
    digit can be any number between 0 and 9). The 
    third digit of the CO code on all four subscriber 
    numbers may be any number between 0 w 9 
    TABLE A 
    NORTH AMERICAN NUMBERING PLAN 
    Area Code Off ice Code 
    NO/l X NNX 
    X = any number from 0 - 9 
    N = any number from 2 - 9 
    Subscriber No. 
    xxxx 
    O/l = number 0 or 1 
    I 
    (Table A). 
    3.03 The following are exceptions to the rule: 
    1) 
    2) 
    3) 
    Service Code (Nli): This is used for various 
    special local services and, when programmed 
    properly, is recognized only as a service code. 
    In this case, the system will act immediately 
    after this 3-digit number is completed. 
    Interchangeable Codes (ICC): In some areas, 
    the second digit of the office code is allowed to 
    be any number from 0 w 9. In this case, the office 
    code may look like an area code (if the second 
    digit is 0 or 1). If so, the PERCEPTlONe or 
    PERCEPTIONex looks for a DD prefix (1) to 
    identify whether or not the next 3-digit number 
    is an area code. When ICC is used, 0 + a 3-digit 
    number is always an areacode. When ICC is not 
    used, the system identifies the area code by 
    looking at the second digit of the first 3-digit 
    number (if this digit is 0 or 1, the number is an 
    area code; if not, the number is an office code). 
    Inward WATS: This is a form of long distance 
    service without a charge to the originating party. 
    ,. - -.. 
    t 
    i;- 
    .-1 
    -- 
    i ‘i 
    ,‘ 
    -_. 
    The area code is always 800. 
    In PERCEPTIONeLex LCR, this type of call 
    can be programmed (in the PAR table) as 
    either a regular DDD call with an area code 
    of 800, or as a toll free 800 call, routed via the 
    -2-  
    						
    							4) 
    local call route table (LCR). 
    Long distance directory assistance (555): This 
    is a call using any area code (or no area code) 
    plus 5551212. If allowed, this type of call is 
    routed via the LDI route table, as indicated in the 
    PAR table, or via the route table (DAC = N) to 
    which this area code is assigned. 
    NOTE: 
    When a DDD callis dialed, 
    needed before the area 
    cause the local operator to be connected. 
    4. SPECIAL COMMON CARRIER 
    4.00 Description 
    4.01 Dialing extra digits to access the Special 
    Common Carrier (SPCC) trunks is not necessary if 
    the LCR feature has been activated. The selection 
    of SPCC trunks (like all other trunks) and the 
    outpulsing of the extra digits (access code, authori- 
    zation code, etc.), is accomplished automatically 
    by the PERCEPTIONeLex LCR feature. This func- PERCEPTION,&, 
    LCR/TR PROGRAMMING GUIDE 
    MARCH 1991 
    tion is completely transparent to the station user. 
    5. PROGRAMMING 
    5.00 General 
    5.01 Customer data programming can be done in 
    many different ways with the same results. The 
    starting point and the particular order may differ 
    according to personal preferences. As an example, 
    one logical sequence for programming customer 
    data is shown in the Customer Data Programming 
    Flowchart. 
    5.02 For detailed information, 
    see Programming 
    Procedures, 
    Section 200-255-300, in the 
    PERCEPTIONekex Insfaallation and Maintenance 
    manual, and the Logic paragraph in this LCR/TR 
    programming guide (Paragraph 7). 
    -3-  
    						
    							PERCEPTIONeh, 
    LCR/TR PROGRAMMING GUIDE 
    MARCH 1991 
    CUSTOMER DATA PROGRAMMING FLOWCHART 
    To 
    0 
    Pate 6 NO 
    4 ------ 
    YES 
    ; 
    Assign an LCR 
    accesscode 
    (LCWDACD). 
    Telecom 
    environment and - - - - - - Define parameters 
    miscellaneous (PAR/DLCl). 
    parameters. 
    Comments: 
    Assign area 
    codes to - - - - 
    respective 
    route tables. 
    YES NOTE: 
    in any application 
    where an SPCC is to 
    be automatically 
    dialed and accessed, 
    LCR must be used. 
    i NO 
    AOC table is 
    area code requires 
    more than one 
    route table. 
    -4-  
    						
    							PERCEPTIONeb, 
    LCR/TR PROGRAMMING GUIDE 
    MARCH 1991 
    CUSTOMER DATA PROGRAMMING FLOWCHART (continued) 
    List the office codes 
    for the respective area 
    codes that belong to a 
    route table other than 
    that shown in the ACT 
    table (AOC/DLCl). 
    I- 
    Deny the LCR 
    class as required 
    for the respective 
    class of service 
    (DCOS).  one LCR class NO 
    NOTE: 
    Always complete 
    the SCHB prompt 
    even when schedule 
    B is not used. Define the route 
    tables for all the 
    assigned ACT and 
    AOC tables 
    (RTB/DLC2). 
    I 
    Modify digits 
    as required 
    (MDT/DLC2).  
    						
    							PERCEPTIONek, 
    LCR/TR PROGRAMMING GUIDE 
    MARCH 1991 
    CUSTOMER DATA PROGRAMMING FLOWCHART (continued) 
    From 
    NO 
    Comments: 
    Absorb the SPCC 
    authorization code _ _ _ - - - 
    1 anator AL I 
    ‘^../ 
    (l’AH/U I VI 
    I Define AUTHl 
    *. 
    - * IT,,2 
    paramebl (s) 
    -. - ‘--v. 
    NO 
    toll restriction? From 
    r A 
    -0 
    Page 4 
    LCR programmed? NO Define the TOL 
    arameters 
    (PAWDTOL). 
    Assign a TR class 
    restricted stations 4 
    and TIE trunks 
    (DSlT/DEKT/DTGP). 
    Define each 
    TR class used 
    (CLSDTOL). 
    -6-  
    						
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